Job summary
Exciting opportunities have arisen following the establishment of
NHS Dorset Integrated Care Board. We are looking for three Business Managers to
provide support to the Executive Directors, known as Chief Officers, following
an increase in Chief Officer posts. We are looking to ensure each Chief Officer,
within the organisation, has a full time Business Manager.
The Business Manager posts are vital in supporting the Chief
Officers achieve their objectives, the fundamental purposes of Integrated Care
Systems, and statutory obligations of the Integrated Care Board. We are looking
for individuals who can operate
confidently and with autonomy, build a close working relationship with their
Chief Officer, and operate as a business partner with the aim of making the
Chief Officer as effective and efficient as possible.
Post
holders will be accountable for the smooth running
and management of several forums and meetings, involving meeting management,
agenda planning, forward planning, action setting, and oversight in the
delivery of actions. The role will provide project management support for
identified programmes of work the Chief is leading and/or involved in across
the organisation and wider health and care system. Being able to horizon scan
and target information sharing in terms of national updates, forums, conferences,
and seminars would be of benefit.
Main duties of the job
The Chief Officers seeking Business Managers are:
- Dr Paul Johnson, Chief Medical Officer – portfolio responsibilities include clinical strategy, population health management, health inequalities and social value, environmental sustainability, medicines management, and community pharmacy.
- Stephen Slough, Chief Digital Information Officer – portfolio responsibilities include digital services, business intelligence, data security and protection, and the Integrated Care System digital strategy and transformation.
- Dr Neil Bacon, Chief Strategy and Transformation Officer – portfolio responsibilities include transformation, strategy development and delivery, investment and bids, income generation, innovation, and programme management.
Further information regarding the Chief Officers, including biographies, can be found on the NHS Dorset website.
We are ideally looking for applicants with an interest in the Chief Officer portfolios where possible. We are running one advertisement for the three posts, therefore applicants with a specific interest in working with a particular Chief Officer should specify this in their additional information.
Candidates will be expected to demonstrate initiative to fulfil the requirements of the post. Excellent interpersonal and communication skills are essential with the ability to deal with and manage confidential information.
About us
We are joining up to tackle
all the things
that affect our health and wellbeing, make real
change, and improve things for our
communities.
Dorset ICS is
made up of:
NHS Dorset Integrated Care Board
University Hospitals Dorset Foundation Trust
Dorset County
Hospital Foundation Trust
Dorset HealthCare University Foundation Trust
Dorset
Council
Bournemouth, Christchurch, and Poole Council
194 town and parish
councils
18 primary
care networks (made up of 80 GP practices)
Southwestern Ambulance Service Foundation Trust
Dorset
Police
Dorset & Wiltshire Fire and Rescue
Service
7,300 voluntary organisations
What
we do
The Health
and Care Bill puts ICSs on
a statutory footing empowering them to better join up health and care services,
improve population health, and reduce health inequalities.
ICSs have four
core purposes:
Improve outcomes in population health and healthcare
Tackle
inequalities in outcomes, experience, and access
Enhance
productivity and value for money
Help
the NHS support broader social and economic development
Job description
Job responsibilities
Job Purpose
The Business Manager will play a key role in supporting the Chief Officer by providing a proactive, effective, and well-managed support service. The post holder will be required to work on their own initiative to deliver the requirements of the role. The post holder will therefore need to be flexible and adaptable in their approach, responding to changing and competing needs.
The Business Manager is expected to demonstrate initiative in order to fulfil the requirements of the post. Excellent interpersonal skills and communication skills are essential plus an ability to deal with and manage confidential information.
The key areas of responsibility include:
- Overall administrative support and associated activities to their Chief Officer.
- Accountability for the smooth running and management of a number of forums and meetings, involving meeting management, agenda planning, forward planning, action setting, and oversight in the delivery of the actions.
- Accountable for a number of support tasks to ensure the smooth running of the Chief Officer portfolio.
- Project management support for identified programmes of work the Chief Officer is leading and/or involved in across the organisation and wider health and care system.
- Horizon scanning and targeting information sharing in terms of national updates, forums, conferences and seminars that would be of benefit to the Chief Officer and members of their portfolio.
The post holder may have line management responsibility for a small administration team.
The post is based at Vespasian House in Dorchester, Dorset with blended working from home possible.
Post Specific Tasks and Objectives
Overall administration support and associated activities to the Chief Officer:
- Managing the diaries of the Chief Officer and Deputy Chief Officer Director and Deputy Director using independent judgement to prioritise the work schedule and involving organisational and system liaison with executive administration.
- Be able to work independently on all aspects of role, exercising maximum autonomy and control whilst recognising when it is appropriate to seek advice or assistance from a senior member of staff.
- Accountability for the smooth running and management of a number of forums and meetings.
Meeting management will include;
- Agenda planning including forward planning for the year ahead.
- Ensuring connection between agendas and discussions as appropriate.
- Collating, overseeing and ensuring the delivery of the actions.
- Formal minute taking and action notes and decision logs as required.
Accountability for a number of support tasks to ensure the smooth running of the portfolio;
- Oversight of the portfiolo workforce scorecard, following up with staff to ensure completion of training and appraisals.
- Support to the learning and development function, overseeing training bookings and recording on ESR.
- Support to the engagement team as required in the hosting and supporting of engagement events.
- Support to the facilities team as required to ensure the smooth running of the office facilities for staff, covering as required the reception team.
Support the changes required to staff and establishment, including associated forms and communication materials needed by the line manager.
- Identify areas which could be improved or be more efficient in the running of the portfolio.
- To uphold organisational policies and principles on the promotion of equality.
- To create an inclusive working environment where diversity is valued, everyone can contribute, and everyday action ensures we meet our duty to uphold and promote equality.
- Ensure visibility of the portfolio leadership team annual leave between them.
Project management support for identified programmes of work the Chief Officer is leading and/or involved in across the organisation and wider system. The projects will require co-ordination, monitoring and tracking of risks as well as analysing information to inform decision making.
- Horizon scanning and targetting information sharing in terms of national updates, forums, conferences and seminars that would be of benefit to members of the portfolio.
- The post holder may have line management responsibility for a small administration team. Overseeing work, delivery and responsibilities and providing 1-1 support and ongoing development.
- Be responsible for delegated financial tasks, notably checking and coding invoices while operating within the Standing Financial Instruction limits of the post
The job description and person specification are an outline of the task, responsibilities and outcomes of the role. The post holder will carry out any other duties as may reasonably be required by their line manager. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the department and organisation.
Job description
Job responsibilities
Job Purpose
The Business Manager will play a key role in supporting the Chief Officer by providing a proactive, effective, and well-managed support service. The post holder will be required to work on their own initiative to deliver the requirements of the role. The post holder will therefore need to be flexible and adaptable in their approach, responding to changing and competing needs.
The Business Manager is expected to demonstrate initiative in order to fulfil the requirements of the post. Excellent interpersonal skills and communication skills are essential plus an ability to deal with and manage confidential information.
The key areas of responsibility include:
- Overall administrative support and associated activities to their Chief Officer.
- Accountability for the smooth running and management of a number of forums and meetings, involving meeting management, agenda planning, forward planning, action setting, and oversight in the delivery of the actions.
- Accountable for a number of support tasks to ensure the smooth running of the Chief Officer portfolio.
- Project management support for identified programmes of work the Chief Officer is leading and/or involved in across the organisation and wider health and care system.
- Horizon scanning and targeting information sharing in terms of national updates, forums, conferences and seminars that would be of benefit to the Chief Officer and members of their portfolio.
The post holder may have line management responsibility for a small administration team.
The post is based at Vespasian House in Dorchester, Dorset with blended working from home possible.
Post Specific Tasks and Objectives
Overall administration support and associated activities to the Chief Officer:
- Managing the diaries of the Chief Officer and Deputy Chief Officer Director and Deputy Director using independent judgement to prioritise the work schedule and involving organisational and system liaison with executive administration.
- Be able to work independently on all aspects of role, exercising maximum autonomy and control whilst recognising when it is appropriate to seek advice or assistance from a senior member of staff.
- Accountability for the smooth running and management of a number of forums and meetings.
Meeting management will include;
- Agenda planning including forward planning for the year ahead.
- Ensuring connection between agendas and discussions as appropriate.
- Collating, overseeing and ensuring the delivery of the actions.
- Formal minute taking and action notes and decision logs as required.
Accountability for a number of support tasks to ensure the smooth running of the portfolio;
- Oversight of the portfiolo workforce scorecard, following up with staff to ensure completion of training and appraisals.
- Support to the learning and development function, overseeing training bookings and recording on ESR.
- Support to the engagement team as required in the hosting and supporting of engagement events.
- Support to the facilities team as required to ensure the smooth running of the office facilities for staff, covering as required the reception team.
Support the changes required to staff and establishment, including associated forms and communication materials needed by the line manager.
- Identify areas which could be improved or be more efficient in the running of the portfolio.
- To uphold organisational policies and principles on the promotion of equality.
- To create an inclusive working environment where diversity is valued, everyone can contribute, and everyday action ensures we meet our duty to uphold and promote equality.
- Ensure visibility of the portfolio leadership team annual leave between them.
Project management support for identified programmes of work the Chief Officer is leading and/or involved in across the organisation and wider system. The projects will require co-ordination, monitoring and tracking of risks as well as analysing information to inform decision making.
- Horizon scanning and targetting information sharing in terms of national updates, forums, conferences and seminars that would be of benefit to members of the portfolio.
- The post holder may have line management responsibility for a small administration team. Overseeing work, delivery and responsibilities and providing 1-1 support and ongoing development.
- Be responsible for delegated financial tasks, notably checking and coding invoices while operating within the Standing Financial Instruction limits of the post
The job description and person specification are an outline of the task, responsibilities and outcomes of the role. The post holder will carry out any other duties as may reasonably be required by their line manager. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the department and organisation.
Person Specification
Skills, Abilities and Knowledge
Essential
- Knowledge of a full range of secretarial/administrative procedures
- Advanced keyboard/touch typing skills
- Familiarity with Microsoft Office packages
- Demonstrable ability to prioritise effectively
- Ability to use own initiative within sphere of responsibility
- Minute taking skills
- Evidence of good communication skills, both verbal and written
- Demonstrated ability at exercising tact and diplomacy
- Demonstrated ability to analyse situations and to provide a resolution
- Demonstrable evidence of management skills in the following areas:
- oRecruitment and selection
- oPerformance management
Experience
Essential
- Recent previous experience within a comparable role
- Recent previous experience of working within a customer focused environment
- Previous experience of working within defined secretarial/administrative procedures
- Previous line management experience
Qualifications
Essential
- Relevant degree or equivalent level of training and experience
- Relevant diploma or equivalent level of training and experience, plus further management knowledge or experience to degree level equivalent
Person Specification
Skills, Abilities and Knowledge
Essential
- Knowledge of a full range of secretarial/administrative procedures
- Advanced keyboard/touch typing skills
- Familiarity with Microsoft Office packages
- Demonstrable ability to prioritise effectively
- Ability to use own initiative within sphere of responsibility
- Minute taking skills
- Evidence of good communication skills, both verbal and written
- Demonstrated ability at exercising tact and diplomacy
- Demonstrated ability to analyse situations and to provide a resolution
- Demonstrable evidence of management skills in the following areas:
- oRecruitment and selection
- oPerformance management
Experience
Essential
- Recent previous experience within a comparable role
- Recent previous experience of working within a customer focused environment
- Previous experience of working within defined secretarial/administrative procedures
- Previous line management experience
Qualifications
Essential
- Relevant degree or equivalent level of training and experience
- Relevant diploma or equivalent level of training and experience, plus further management knowledge or experience to degree level equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
