Job summary
Is
mental health care your passion and would you like to develop your skills and
expertise further in this area? Are you an experienced registered nurse (Adult,
Mental Health or Learning Disability), or registered Social Worker / Allied
Health professional who is motivated by providing outstanding person-centred
support and would like to work in a supportive and inspiring environment?
If
you’ve answered ‘yes’,then
we would like to hear from you. This is an exciting opportunity to develop and
utilise your mental health knowledge and skills, to inform the assessment and
delivery of the mental health care provided to individuals across Dorset whilst seeking to continuously improve the
service offered.
Personal
Health Commissioning (PHC) has undergone a full-service re-structure and is continuing
a journey of ongoing improvement to ensure we are at the forefront of providing
high quality, efficient and sustainable services for our population.
We
currently have an opportunity for an individual to join our small, dedicated team
to support in the monitoring and review of specific packages of care
commissioned to meet the mental health needs of individuals, who are eligible
for S117 aftercare, or who require a period of rehabilitation as an inpatient,
whilst detained under the Mental Health Act.
Main duties of the job
The role requires an ability to demonstrate professional knowledge, clinical skills and judgement, an analytical and inquisitive mind, and an ability to multi-task in a structured manner. The successful individual will have a strong understanding of mental Health and social care legislation.
The
successful individual will need to support and monitor commissioned packages of
care, ensuring that the patient is central to all decisions and that the care pathway
is commissioned and delivered in a safe, high quality, well led, and supportive
environment.
The
successful candidate must be able to work collaboratively with Health and
Social Care practitioners, patients, families and carers, service providers, and
regulatory bodies and always ensure that a high quality and timely service is
delivered. The practitioner must demonstrate an openness and honesty and have
strong assessment and reporting skills.
Experience
of line management is desirable but not essential. Due to the nature of the
role, there is a requirement to travel.
NHS
Dorset is a welcoming NHS employer and we offer a wide range of employee
benefits. We have vacancies for motivated and experienced individuals like you
who wish to work as Senior Practitioners across both the Dorchester and Poole
sites. This
is a great opportunity to join the NHS Dorset as part of the Personal Health
Commissioning team as it continues its service transformation and development.
About us
We are joining up to tackle
all the things
that affect our health and wellbeing, make real
change, and improve things for our
communities.
Dorset ICS is
made up of:
NHS Dorset Integrated Care Board
University Hospitals Dorset Foundation Trust
Dorset County
Hospital Foundation Trust
Dorset HealthCare University Foundation Trust
Dorset
Council
Bournemouth, Christchurch, and Poole Council
194 town and parish
councils
18 primary
care networks (made up of 80 GP practices)
Southwestern Ambulance Service Foundation Trust
Dorset
Police
Dorset & Wiltshire Fire and Rescue
Service
7,300 voluntary organisations
What
we do
The Health
and Care Bill puts ICSs on
a statutory footing empowering them to better join up health and care services,
improve population health, and reduce health inequalities.
ICSs have four
core purposes:
Improve outcomes in population health and healthcare
Tackle
inequalities in outcomes, experience, and access
Enhance
productivity and value for money
Help
the NHS support broader social and economic development
Job description
Job responsibilities
JOB PURPOSE
The post holder will
play a key role in supporting the Personal Health Commissioning Service.
Working within the remit of the National Frameworks for Continuing Healthcare,
the post holder will deliver an effective and competent level of service and
consistently deliver a client-focused service.
The post holder will be responsible
for reviewing patients, ensuring The National Framework for NHS Personal Health
Commissioning and Funded-Nursing Care is implemented and complied with,
according to the principles and processes. As a Senior Practitioner, this would
include a caseload of complex cases and management of Continuing Healthcare
packages of care, ensuring value for money placements which meet the needs of
the individual and identify opportunities for development and improvement to
assist delivery of best practice healthcare.
The post
holder should hold a full UK driving licence and have access to a vehicle to be
able to sulfil the requirements of this post.
POST SPECIFIC, TASKS AND OBJECTIVES
- Working within a team of Personal Health Commissioning Practitioners,
taking a lead role in complex cases, ensuring a high-quality service is
delivered, supporting and mentoring and supporting staff to achieve continuous
improvement
- Managing a caseload of
patients and contributing to performance
improvement, taking a lead for identified areas where agreed
- Managing a defined
caseload for those with complex health needs
- Communicating confidential and contentious information with
professionals, individuals and their representatives and undertaking this in a
skilled manner showing sensitivity and empathy with all stakeholders.
- Managing staff in line
with regional and local HR policies
- Facilitating and
contributing to multi-disciplinary assessments and patient reviews in line
with standard operating procedures
- Active involvement in
the recruitment of junior members of staff
- Supporting the Personal
Health Commissioning team to ensure that workstream plans are fulfilled
and supervised effectively to ensure successful delivery
- Supporting the Team Lead to ensure that all processes
implemented are compliant with the NHS Personal Health Commissioning
National Framework
- Supporting staff to complete
all mandatory and other training so that staff can fulfil their roles
effectively
- Deputise as required in the
absence of a Team Leader
- Assisting the Team Lead with resolution of complaints, appeals
and disputes
- Raising issues of concern through the Senior Management Team
where necessary
- Mentoring and
supervision of Continuing Healthcare Associate Practitioners,
Practitioners and students
- Contributing to performance
improvement within the team of Senior Practitioners, Practitioners and
Associate Practitioners ensuring that services are delivered to a high
standard
- Monitoring workstreams of Personal
Health Commissioning Practitioners and quality assurance of processes
- Working with members of
the team to investigate the causes of any variance from target/plan and
proactively contribute to the implementation of solutions
- Actively supporting the
Personal Health Commissioning team in working towards goals and objectives
- Communicating
information, risks, issues and dependencies, including briefings and
reports
- Maintaining
professional registration
- § Having and maintaining an in-depth and up to date knowledge of the
National Framework for NHS Continuing Healthcare and NHS-funded Nursing Care
and Children and Young People’s Continuing Care as well as associated policies,
legislation and legal judgements that impact on the delivery of the service.
- Providing relevant and
timely specialist advice and guidance on functional and information
matters relating to the service
- Delivering against
objectives, achieving quality outcomes, prioritising own workload and
working to tight deadlines
- Fostering transparency
and a person-centred approach with patients, families and representatives
- Promotion of the use of
Personal Health Budgets for eligible individuals as a means of their
having control over their care and achieving best possible outcomes whilst
being cost effective and value for money
- Understand professional
and personal role in relation to safeguarding processes and procedures in NHS
Dorset and Local Authority Partners
- Working with health and
care colleagues to ensure a quality service is delivered at all times to
individuals on the PHC pathway
-
Understand the importance of efficiency,
effectiveness and best value in all working and commissioning practices.
- Be responsible for delegated
financial tasks, which includes decision making in relation to commissioned
care, operating within the Standing Financial Instruction limits of the
post
- The post holder will be responsible for ensuring their mandatory
training is up to date
- Personal Health Commissioning is a challenging area of work where
staff face stressful and emotional situations, and the post holder will need to
manage these situations in a supportive and compassionate manner both with
individuals and their representatives and the staff working in the service
- The job description and person specification are an outline of the
task, responsibilities and outcomes of the role. The post holder will carry out
any other duties as may reasonably be required by their line manager. The job
description and person specification may be reviewed on an ongoing basis in
accordance with the changing needs of the department and organisation
Job description
Job responsibilities
JOB PURPOSE
The post holder will
play a key role in supporting the Personal Health Commissioning Service.
Working within the remit of the National Frameworks for Continuing Healthcare,
the post holder will deliver an effective and competent level of service and
consistently deliver a client-focused service.
The post holder will be responsible
for reviewing patients, ensuring The National Framework for NHS Personal Health
Commissioning and Funded-Nursing Care is implemented and complied with,
according to the principles and processes. As a Senior Practitioner, this would
include a caseload of complex cases and management of Continuing Healthcare
packages of care, ensuring value for money placements which meet the needs of
the individual and identify opportunities for development and improvement to
assist delivery of best practice healthcare.
The post
holder should hold a full UK driving licence and have access to a vehicle to be
able to sulfil the requirements of this post.
POST SPECIFIC, TASKS AND OBJECTIVES
- Working within a team of Personal Health Commissioning Practitioners,
taking a lead role in complex cases, ensuring a high-quality service is
delivered, supporting and mentoring and supporting staff to achieve continuous
improvement
- Managing a caseload of
patients and contributing to performance
improvement, taking a lead for identified areas where agreed
- Managing a defined
caseload for those with complex health needs
- Communicating confidential and contentious information with
professionals, individuals and their representatives and undertaking this in a
skilled manner showing sensitivity and empathy with all stakeholders.
- Managing staff in line
with regional and local HR policies
- Facilitating and
contributing to multi-disciplinary assessments and patient reviews in line
with standard operating procedures
- Active involvement in
the recruitment of junior members of staff
- Supporting the Personal
Health Commissioning team to ensure that workstream plans are fulfilled
and supervised effectively to ensure successful delivery
- Supporting the Team Lead to ensure that all processes
implemented are compliant with the NHS Personal Health Commissioning
National Framework
- Supporting staff to complete
all mandatory and other training so that staff can fulfil their roles
effectively
- Deputise as required in the
absence of a Team Leader
- Assisting the Team Lead with resolution of complaints, appeals
and disputes
- Raising issues of concern through the Senior Management Team
where necessary
- Mentoring and
supervision of Continuing Healthcare Associate Practitioners,
Practitioners and students
- Contributing to performance
improvement within the team of Senior Practitioners, Practitioners and
Associate Practitioners ensuring that services are delivered to a high
standard
- Monitoring workstreams of Personal
Health Commissioning Practitioners and quality assurance of processes
- Working with members of
the team to investigate the causes of any variance from target/plan and
proactively contribute to the implementation of solutions
- Actively supporting the
Personal Health Commissioning team in working towards goals and objectives
- Communicating
information, risks, issues and dependencies, including briefings and
reports
- Maintaining
professional registration
- § Having and maintaining an in-depth and up to date knowledge of the
National Framework for NHS Continuing Healthcare and NHS-funded Nursing Care
and Children and Young People’s Continuing Care as well as associated policies,
legislation and legal judgements that impact on the delivery of the service.
- Providing relevant and
timely specialist advice and guidance on functional and information
matters relating to the service
- Delivering against
objectives, achieving quality outcomes, prioritising own workload and
working to tight deadlines
- Fostering transparency
and a person-centred approach with patients, families and representatives
- Promotion of the use of
Personal Health Budgets for eligible individuals as a means of their
having control over their care and achieving best possible outcomes whilst
being cost effective and value for money
- Understand professional
and personal role in relation to safeguarding processes and procedures in NHS
Dorset and Local Authority Partners
- Working with health and
care colleagues to ensure a quality service is delivered at all times to
individuals on the PHC pathway
-
Understand the importance of efficiency,
effectiveness and best value in all working and commissioning practices.
- Be responsible for delegated
financial tasks, which includes decision making in relation to commissioned
care, operating within the Standing Financial Instruction limits of the
post
- The post holder will be responsible for ensuring their mandatory
training is up to date
- Personal Health Commissioning is a challenging area of work where
staff face stressful and emotional situations, and the post holder will need to
manage these situations in a supportive and compassionate manner both with
individuals and their representatives and the staff working in the service
- The job description and person specification are an outline of the
task, responsibilities and outcomes of the role. The post holder will carry out
any other duties as may reasonably be required by their line manager. The job
description and person specification may be reviewed on an ongoing basis in
accordance with the changing needs of the department and organisation
Person Specification
Skills, Capabilities and Attributes
Essential
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making
- Demonstrated capabilities to manage own workload effectively and make informed decisions in the absence of required information, working to tight and often changing timescales
- Ability to analyse very complex cases where material is conflicting and drawn from multiple sources
- Effective communication skills
- Evidence of continued professional development
- Involvement in operational processes and evidence of using a problem solving and forward thinking approach
- Understand and be able to identify and support the Freedom of Information and Subject Access Requests as required
Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level of experience working at a similar level in specialist area, ideally Personal Health Commissioning
- Nursing qualification or Allied Health Professional E.g. Occupational Health, Physiotherapy etc. and registered with a professional body or registered Social Worker
- Knowledge of NHS Personal Health Commissioning and associated procedures and practices, underpinned by theoretical knowledge of the National Framework for NHS Personal Health Commissioning and NHS-funded Nursing Care and Childrens and Young Peoples Continuing Care
- Evidence of Continued Professional Development
Experience
Essential
- Extensive knowledge of specialist areas acquired through experience and training plus further specialist knowledge of the Continuing Healthcare process
- Good understanding of Personal Health Commissioning
- Experience of working in a health environment
- Negotiation and conflict management skills and the ability to influence
- Previous experience of caseload management
Person Specification
Skills, Capabilities and Attributes
Essential
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making
- Demonstrated capabilities to manage own workload effectively and make informed decisions in the absence of required information, working to tight and often changing timescales
- Ability to analyse very complex cases where material is conflicting and drawn from multiple sources
- Effective communication skills
- Evidence of continued professional development
- Involvement in operational processes and evidence of using a problem solving and forward thinking approach
- Understand and be able to identify and support the Freedom of Information and Subject Access Requests as required
Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level of experience working at a similar level in specialist area, ideally Personal Health Commissioning
- Nursing qualification or Allied Health Professional E.g. Occupational Health, Physiotherapy etc. and registered with a professional body or registered Social Worker
- Knowledge of NHS Personal Health Commissioning and associated procedures and practices, underpinned by theoretical knowledge of the National Framework for NHS Personal Health Commissioning and NHS-funded Nursing Care and Childrens and Young Peoples Continuing Care
- Evidence of Continued Professional Development
Experience
Essential
- Extensive knowledge of specialist areas acquired through experience and training plus further specialist knowledge of the Continuing Healthcare process
- Good understanding of Personal Health Commissioning
- Experience of working in a health environment
- Negotiation and conflict management skills and the ability to influence
- Previous experience of caseload management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
