Job summary
Do you enjoy investigating data, developing reports,
visualising and presenting your findings? Are you a problem solver? Do you have
an intrepid approach to sharing knowledge? Would you like to help shape the
future of the Health and Social Care System across Dorset?
We are seeking a number of Senior Intelligence Analysts to
join our innovative and responsive Business Intelligence Service across Dorset
Intelligence & Insight Service (DiiS), Dorset County Hospital (DCH) and the
Integrated Care Board (ICB). This is an exciting opportunity to join a team
that helps to shape and monitor services to meet the evolving needs of the
Integrated Care System (ICS) for the population of Dorset. The successful
candidates will work across a number of areas including acute hospital care,
cancer, digital technologies and population health, as well as having
opportunities to broaden into other areas across the health and care spectrum.
These roles represent an excellent opportunity for personal
and professional development with a huge scope to make a difference to the way
we deliver services in Dorset and to significantly impact outcomes for patients
and our population.
These posts will be required to work and travel both in and
out of county, working Monday to Friday. Flexible and part time working will
all be considered. There are a number of permanent and fixed term opportunities
available.
Main duties of the job
The successful applicant will be able to demonstrate a
confident, flexible, pro-active and responsive approach combined with the
resilience to deal with shifting priorities and demands. You will ideally have
experience of delivering business intelligence across multiple stakeholder
groups ensuring effective engagement and communications. The ability to provide
analytical support to quickly assimilate complex and/or conflicting information
and determine appropriate action is essential. Detailed working knowledge of
the Health and Care system is desirable.
You will be passionate about using the latest innovations,
designing, and delivering reporting solutions using data warehouses and data
visualisation tools such as PowerBI to delivery insights which support
strategic and operational decision making.
As we continue to develop and move forward towards working
as an Integrated Care System, the DiiS, DCH and the ICB are changing the way
partner organisations share and use their data. Working within our team you
will be instrumental in the design and delivery of Dorsets approach to working
collaboratively with Integrated Care System stakeholders ensuring that business
intelligence needs are developed, maintained and delivered. Our teams work
flexibly across ICS partners and supports a hybrid working model combined both
home and on site options, you will be required to meet centrally with the teams
regularly across the county.
About us
We are joining up to tackle all the things that affect our health and wellbeing, make real change, and improve things for our communities.
Dorset ICS is made up of:
- NHS Dorset Integrated Care Board
- University Hospitals Dorset Foundation Trust
- Dorset County Hospital Foundation Trust
- Dorset HealthCare University Foundation Trust
- Dorset Council
- Bournemouth, Christchurch, and Poole Council
- 194 town and parish councils
- 18 primary care networks (made up of 73 GP practices)
- Southwestern Ambulance Service Foundation Trust
- Dorset Police
- Dorset & Wiltshire Fire and Rescue Service
- 7,300 voluntary organisations
What we do
The Health and Care Bill puts ICSs on a statutory footing empowering them to better join up health and care services, improve population health, and reduce health inequalities.
ICSs have four core purposes:
- Improve outcomes in population health and healthcare
- Tackle inequalities in outcomes, experience, and access
- Enhance productivity and value for money
- Help the NHS support broader social and economic development
Job description
Job responsibilities
JOB PURPOSE
- As
a dynamic and enthusiastic analyst, you will be capable of demonstrating a
methodical and structured approach to analysing, interpreting and advising on
complex data or information, together with the ability to communicate with
stakeholders at all levels both within, and external to, the organisation.
- In a varied and challenging role, you will provide a
dedicated Business Intelligence resource, providing support across key
workstreams and functions, by developing a suite of products and delivering
timely, accurate and insightful intelligence.
-
As well as this, you will
support the evolution of Business Intelligence across the Dorset Integrated
Care System (ICS) and Dorset Intelligence and Insight Service (DiiS) to help
revolutionise analysis across Health & Care.
-
This will involve developing
data through the intelligence cycle to provide foresight, drive decision
making and improve outcomes for the population of Dorset by utilising and
combining multiple information sources and benchmarking.
- In
addition to proven experience and a progressive outlook, you will have an eye
for detail and data quality working with stakeholders to encourage consistency
and transparency, encouraging the sharing of information, knowledge and best
practice.
- You
will need to be able to demonstrate initiative and personal responsibility in
order to show progress against deliverables, meet tight deadlines and achieve
personal and team objectives.
POST SPECIFIC,
TASKS AND OBJECTIVES
Personal objectives &
principles
-
To develop a working knowledge
and understanding of the Integrated Care System (ICS), the localities/networks,
priorities, people, populations and services.
-
To show initiative and personal
responsibility to solve problems and work independently as well as part of a
team.
- Work corporately, flexibly and
proactively to effectively support the DiiS and NHS Dorset ICB Business
Intelligence functions and provide an effective and
responsive DiiS.
- Work with the Heads, Deputies, BI
Partners and other team members to foster good working relationships and
develop a coordinated supportive approach to working across the DiiS Team, and
beyond where appropriate.
-
Analyse, interpret and advise
on complex data or information and resulting decisions and actions, including
working with colleagues from across the ICS, in support of local and national
initiatives.
-
Take part in building advanced
analytical capabilities / solutions to enable business intelligence analysis of
medicines optimisation across services and contributing to the development of
population health management techniques.
- Promote and demonstrate continual
professional development and knowledge of all national data standards and
policies including the legal requirements of Information Governance, Data
Protection and Freedom of Information.
- Provide expert analytical support services across all
functions of the ICS, to transform data into intelligence and support
colleagues with its use and interpretation.
-
Demonstrate continual learning
and development of technical skills & knowledge to identify and realise
efficiencies within all aspects of the teams duties to increase the capacity
of the DiiS
-
Support one or more functions
within the BI service and project manage specific work streams, projects and
relevant staff so that they can be delivered within timescale and to the
required quality.
-
Assist and promote the
development of a culture of intelligence use within the ICS by appropriately
communicating all aspects of the teams functions to all levels of stakeholders
from senior clinicians to non-technical staff.
Business
Intelligence
-
Provide
expert analytical support services across all functions of DiiS to transform
data into intelligence and support colleagues with its use and interpretation.
-
Support
and promote a culture of good data quality/consistency across the Dorset health
and care system.
-
Liaise
with ICS Directors, Clinicians, Senior Managers and external stakeholders
regarding information requirements including agreement on reporting
requirements, development and delivery of reports and timescales.
-
Deputise
and support Business Intelligence Partners as required and ensure operational
service continuity.
-
Develop
and maintain a working knowledge of all aspects of the DiiS to ensure a
seamless and joined up provision to our various stakeholders.
-
Provide
effective business intelligence to support the ICS and wider health and care
system to enable effective delivery of services to all Dorset patients by:
- Supporting
patient pathway redesign & population health management
- Right
care reducing variation
- National
benchmarking innovation and programmes
- Specific
Workstream support (e.g. Medicines Optimisation, Urgent Care, Elective Care,
Primary and Community Care, and Mental Health)
-
Be a part
of a dedicated BI resource enabling effective support a business
intelligence-related matters by developing a suite of products and intelligence
by:
- Commissioning
decision making
- Population
Health Management
- Reducing
variation and inequality
- Improving
patient care and quality of service (e.g. cardiovascular disease, Diabetes)
-
Provide intelligence for budget
management and financial planning by analysis of prescribing data, provider
datasets, including the modelling of future demand, query and analyse provider
data to identify coding and counting errors and resolve these with
providers/other commissioners using established contractual processes. Ensure
provider data meets national definitions for payment purposes where
appropriate.
-
Assist in the development of provider contracts by applying and
interpreting appropriate national guidance.
Data Management-
Develop intelligence by
ensuring efficient mechanisms of collection, processing and warehousing of a
variety of data.
-
Build from and develop the SQL
data warehouse to provide effective and efficient production of BI products.
-
Develop effective and efficient
business intelligence products and promote increased and appropriate access via
a variety of visualisation tools including:
- o
Power BI
- o
GIS Mapping
- o
Clinical Systems data e.g.
SystmOne
-
Utilise local/national data for
analysis ensuring compliance with the latest Information Governance and Data
Protection regulations.
-
Demonstrate excellent
analytical skills combining the ability to manipulate, interrogate and
understand complex datasets with the effective use of advanced problem-solving
skills to resolve complicated problems and embed good data quality principles
into all aspects of your work.
-
Increase and develop the teams
intelligence by utilising, interpreting and collating information from national,
regional and local information resources across function, directorate and
organisational boundaries including Public Health intelligence.
Engagement
& Communications
-
Improve on
and maintain a customer facing Business Intelligence resource accessible across
the Integrated Care System enabling ease of access to all intelligence products
and training materials. Support the development of innovative communication and
training methods to improve stakeholder access and understanding to all BI
services and products.
o
Online
Training e.g. webinars, website development
o
Recorded
video tutorials
o
Interactive
online reports
o
Presenting
to non-BI audiences
o
Innovative
marketing and communication techniques
For further
information, please see full Job Description attached.
Job description
Job responsibilities
JOB PURPOSE
- As
a dynamic and enthusiastic analyst, you will be capable of demonstrating a
methodical and structured approach to analysing, interpreting and advising on
complex data or information, together with the ability to communicate with
stakeholders at all levels both within, and external to, the organisation.
- In a varied and challenging role, you will provide a
dedicated Business Intelligence resource, providing support across key
workstreams and functions, by developing a suite of products and delivering
timely, accurate and insightful intelligence.
-
As well as this, you will
support the evolution of Business Intelligence across the Dorset Integrated
Care System (ICS) and Dorset Intelligence and Insight Service (DiiS) to help
revolutionise analysis across Health & Care.
-
This will involve developing
data through the intelligence cycle to provide foresight, drive decision
making and improve outcomes for the population of Dorset by utilising and
combining multiple information sources and benchmarking.
- In
addition to proven experience and a progressive outlook, you will have an eye
for detail and data quality working with stakeholders to encourage consistency
and transparency, encouraging the sharing of information, knowledge and best
practice.
- You
will need to be able to demonstrate initiative and personal responsibility in
order to show progress against deliverables, meet tight deadlines and achieve
personal and team objectives.
POST SPECIFIC,
TASKS AND OBJECTIVES
Personal objectives &
principles
-
To develop a working knowledge
and understanding of the Integrated Care System (ICS), the localities/networks,
priorities, people, populations and services.
-
To show initiative and personal
responsibility to solve problems and work independently as well as part of a
team.
- Work corporately, flexibly and
proactively to effectively support the DiiS and NHS Dorset ICB Business
Intelligence functions and provide an effective and
responsive DiiS.
- Work with the Heads, Deputies, BI
Partners and other team members to foster good working relationships and
develop a coordinated supportive approach to working across the DiiS Team, and
beyond where appropriate.
-
Analyse, interpret and advise
on complex data or information and resulting decisions and actions, including
working with colleagues from across the ICS, in support of local and national
initiatives.
-
Take part in building advanced
analytical capabilities / solutions to enable business intelligence analysis of
medicines optimisation across services and contributing to the development of
population health management techniques.
- Promote and demonstrate continual
professional development and knowledge of all national data standards and
policies including the legal requirements of Information Governance, Data
Protection and Freedom of Information.
- Provide expert analytical support services across all
functions of the ICS, to transform data into intelligence and support
colleagues with its use and interpretation.
-
Demonstrate continual learning
and development of technical skills & knowledge to identify and realise
efficiencies within all aspects of the teams duties to increase the capacity
of the DiiS
-
Support one or more functions
within the BI service and project manage specific work streams, projects and
relevant staff so that they can be delivered within timescale and to the
required quality.
-
Assist and promote the
development of a culture of intelligence use within the ICS by appropriately
communicating all aspects of the teams functions to all levels of stakeholders
from senior clinicians to non-technical staff.
Business
Intelligence
-
Provide
expert analytical support services across all functions of DiiS to transform
data into intelligence and support colleagues with its use and interpretation.
-
Support
and promote a culture of good data quality/consistency across the Dorset health
and care system.
-
Liaise
with ICS Directors, Clinicians, Senior Managers and external stakeholders
regarding information requirements including agreement on reporting
requirements, development and delivery of reports and timescales.
-
Deputise
and support Business Intelligence Partners as required and ensure operational
service continuity.
-
Develop
and maintain a working knowledge of all aspects of the DiiS to ensure a
seamless and joined up provision to our various stakeholders.
-
Provide
effective business intelligence to support the ICS and wider health and care
system to enable effective delivery of services to all Dorset patients by:
- Supporting
patient pathway redesign & population health management
- Right
care reducing variation
- National
benchmarking innovation and programmes
- Specific
Workstream support (e.g. Medicines Optimisation, Urgent Care, Elective Care,
Primary and Community Care, and Mental Health)
-
Be a part
of a dedicated BI resource enabling effective support a business
intelligence-related matters by developing a suite of products and intelligence
by:
- Commissioning
decision making
- Population
Health Management
- Reducing
variation and inequality
- Improving
patient care and quality of service (e.g. cardiovascular disease, Diabetes)
-
Provide intelligence for budget
management and financial planning by analysis of prescribing data, provider
datasets, including the modelling of future demand, query and analyse provider
data to identify coding and counting errors and resolve these with
providers/other commissioners using established contractual processes. Ensure
provider data meets national definitions for payment purposes where
appropriate.
-
Assist in the development of provider contracts by applying and
interpreting appropriate national guidance.
Data Management-
Develop intelligence by
ensuring efficient mechanisms of collection, processing and warehousing of a
variety of data.
-
Build from and develop the SQL
data warehouse to provide effective and efficient production of BI products.
-
Develop effective and efficient
business intelligence products and promote increased and appropriate access via
a variety of visualisation tools including:
- o
Power BI
- o
GIS Mapping
- o
Clinical Systems data e.g.
SystmOne
-
Utilise local/national data for
analysis ensuring compliance with the latest Information Governance and Data
Protection regulations.
-
Demonstrate excellent
analytical skills combining the ability to manipulate, interrogate and
understand complex datasets with the effective use of advanced problem-solving
skills to resolve complicated problems and embed good data quality principles
into all aspects of your work.
-
Increase and develop the teams
intelligence by utilising, interpreting and collating information from national,
regional and local information resources across function, directorate and
organisational boundaries including Public Health intelligence.
Engagement
& Communications
-
Improve on
and maintain a customer facing Business Intelligence resource accessible across
the Integrated Care System enabling ease of access to all intelligence products
and training materials. Support the development of innovative communication and
training methods to improve stakeholder access and understanding to all BI
services and products.
o
Online
Training e.g. webinars, website development
o
Recorded
video tutorials
o
Interactive
online reports
o
Presenting
to non-BI audiences
o
Innovative
marketing and communication techniques
For further
information, please see full Job Description attached.
Person Specification
Qualifications
Essential
- Relevant numerical qualification and/or training
- Evidence of continuing professional development that enhances theoretical and practical skills/knowledge.
Experience
Essential
- Recent previous experience within a comparable role
- Recent previous experience of working within a customer focused environment
- Experience of working in an information analysis environment and in producing management information.
- Expert in interpreting and communicating complex information to all levels of an organisation.
- Experience and knowledge of working with confidential information.
- Experienced in the use of Business Intelligence Systems such as SQL.
- Expert in Business Intelligence Tools Specifically Power BI. (Experience and knowledge of working with NHS data
Skills, Abilities and Knowledge
Essential
- Excellent analytical skills combining the ability to manipulate interrogate and understand complex datasets.
- Excellent written & verbal communication skills.
- Excellent knowledge of data quality issues and the approaches taken to improve quality.
- Proficient user of Microsoft Office and Office 365 applications including Power BI.
- Understanding of Business Intelligence applications and processes.
- Ability to present complex information to a wide range of audiences both verbally and electronically.
- Demonstrable ability to prioritise effectively and excellent organisational skills.
- Demonstrate and evidence skills in leadership and management, including: decision making, emotional intelligence, building relationships, coaching and mentoring and working within a matrix management structure.
- Demonstrable ability to use own initiative within sphere of responsibility to achieve positive results.
- Demonstrable experience of problem solving and developing creative solutions
- Ability to work without supervision and to tight deadlines
- Ability to work well under pressure
- Evidence of continual professional development
- Knowledge of NHS datasets, flows and information management/ benchmarking tools.
- Working knowledge of data warehousing including SQL Server Management Studio and SSIS.
- Ability to travel throughout Dorset and surrounding areas.
Person Specification
Qualifications
Essential
- Relevant numerical qualification and/or training
- Evidence of continuing professional development that enhances theoretical and practical skills/knowledge.
Experience
Essential
- Recent previous experience within a comparable role
- Recent previous experience of working within a customer focused environment
- Experience of working in an information analysis environment and in producing management information.
- Expert in interpreting and communicating complex information to all levels of an organisation.
- Experience and knowledge of working with confidential information.
- Experienced in the use of Business Intelligence Systems such as SQL.
- Expert in Business Intelligence Tools Specifically Power BI. (Experience and knowledge of working with NHS data
Skills, Abilities and Knowledge
Essential
- Excellent analytical skills combining the ability to manipulate interrogate and understand complex datasets.
- Excellent written & verbal communication skills.
- Excellent knowledge of data quality issues and the approaches taken to improve quality.
- Proficient user of Microsoft Office and Office 365 applications including Power BI.
- Understanding of Business Intelligence applications and processes.
- Ability to present complex information to a wide range of audiences both verbally and electronically.
- Demonstrable ability to prioritise effectively and excellent organisational skills.
- Demonstrate and evidence skills in leadership and management, including: decision making, emotional intelligence, building relationships, coaching and mentoring and working within a matrix management structure.
- Demonstrable ability to use own initiative within sphere of responsibility to achieve positive results.
- Demonstrable experience of problem solving and developing creative solutions
- Ability to work without supervision and to tight deadlines
- Ability to work well under pressure
- Evidence of continual professional development
- Knowledge of NHS datasets, flows and information management/ benchmarking tools.
- Working knowledge of data warehousing including SQL Server Management Studio and SSIS.
- Ability to travel throughout Dorset and surrounding areas.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
