Job summary
BLMK ICB are recruiting a forward-thinking, resourceful, experienced, and confident person to the post of Continuing Healthcare Admin Officer.
As one of the Administrators, you will work as part of the Continuing Healthcare Team to actively manage the progress of individuals along the pathway to determine their eligibility for Continuing Healthcare funding along with a variety of administrative tasks.
Main duties of the job
- To provide a comprehensive administrative support service to the Continuing Healthcare and Funded Nursing Care team, including telephone, email and written correspondence as directed which contains highly sensitive patient information.
- To deliver an effective and competent level of administration and/or clerical support and consistently deliver a "client-focused" service which promotes good customer service and effective working relationships.
- Inputting referrals and maintaining data on our patient database systems.
- To attend Continuing Healthcare meetings and panels for the purpose of taking minutes, preparing agendas and circulating other documentation as required for this process.
BLMK ICB is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. This post is subject to safer recruitment requirements.
For further information contact Di Brown, Commissioning and Transformation manager 01525 624300 or by email di.brown@nhs.net
About us
We are committed to promoting equal opportunities to achieve equity of access, experience, and outcomes and to recognising and valuing people's differences. We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of our founding mission, values, and behaviours. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers patient outcomes.
We are committed to creating the best place to work, where your contribution is valued, your wellbeing is supported, and all our colleagues can reach their full potential. We welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of their protected characteristic. We work to ensure that our recruitment processes are as inclusive as possible to everyone, including making adjustments for people who have a disability or long-term condition and support with the recruitment process for people with lived experience.
We are happy to discuss flexible working options for all roles.
We operate a Carer friendly working environment that is supportive and inclusive. We actively encourage Carers to self-identify themselves.
We are a Disability Confident Employer and commit to shortlisting suitable applicants who meet the essential criteria for an interview. Please inform us of any adjustments you may require.
Job description
Job responsibilities
Please see the attached job description and person specification for further details about the role.
Job description
Job responsibilities
Please see the attached job description and person specification for further details about the role.
Person Specification
Experience
Essential
- Demonstrable experience of working in a large complex organisation.
- Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
- Significant administrative/ secretarial experience including initiating and maintaining office systems.
- Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint and Access.
- Understanding of Confidentiality and Data Protection Act.
- Knowledge of NHS issues
Desirable
- Experience of working within the NHS.
Organisational Skills
Essential
- Ability to manage competing priorities in a busy and changing environment
Desirable
- Project management skills
Flexibility
Essential
- Ability to travel to other sites within the BLMK area
Desirable
- Able to work outside of traditional office hours on occasion.
Communication Skills
Essential
- Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users
Equality and Diversity
Essential
- Understanding of and commitment to equality of opportunity and good working relationships
Physical Skills
Essential
- Skills for manipulating information
- Advanced keyboard skills, use of a range of software
Autonomy
Essential
- Ability to work without supervision
- Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines
Other
Essential
- An ability to maintain confidentiality and trust
- Professional, calm and efficient manner
- Commitment to continuing professional development
- Positive and flexible approach to work
Person Specification
Experience
Essential
- Demonstrable experience of working in a large complex organisation.
- Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
- Significant administrative/ secretarial experience including initiating and maintaining office systems.
- Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint and Access.
- Understanding of Confidentiality and Data Protection Act.
- Knowledge of NHS issues
Desirable
- Experience of working within the NHS.
Organisational Skills
Essential
- Ability to manage competing priorities in a busy and changing environment
Desirable
- Project management skills
Flexibility
Essential
- Ability to travel to other sites within the BLMK area
Desirable
- Able to work outside of traditional office hours on occasion.
Communication Skills
Essential
- Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users
Equality and Diversity
Essential
- Understanding of and commitment to equality of opportunity and good working relationships
Physical Skills
Essential
- Skills for manipulating information
- Advanced keyboard skills, use of a range of software
Autonomy
Essential
- Ability to work without supervision
- Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines
Other
Essential
- An ability to maintain confidentiality and trust
- Professional, calm and efficient manner
- Commitment to continuing professional development
- Positive and flexible approach to work
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
