Band 6 CHC Nurse Assessor, RN, RMN & LD

NHS Somerset Integrated Care Board

This job is now closed

Job summary

Calling all Adult and Mental Health Nurses &Learning Disability Nurses!

Are you looking for a new challenge or a change of direction in your career?

Are you looking for a role which can help enhance your work/life balance with no shift work, no weekends and no nights.

We are looking for you.

NMC Registered Nurses in the fields of Adult & Mental Health & Learning Disability to become permanent Band 6 Continuing Healthcare (CHC) Assessors to join the busy CHC team, which is part of the wider Quality and Nursing directorate.

This role will require you to undertake the breadth of CHC assessments, reviews and make eligibility decisions on patients (including regular face to face assessments across Somerset) for individuals applying for funding or who may already be in receipt of funding this will include those in receipt of a Personal Health Budget (PHB).

You will need excellent assessment and interpersonal skills, and be passionate about supporting individuals with long term complex needs, experience in CHC is desirable but not essential,

You will also have excellent organisational skills and a sound, knowledge of MS office packages such as Word, Excel, Outlook, Excel etc., alongside excellent written and verbal communication skills both virtually and in person.

Benefits include Monday to Friday working pattern, no shifts, on-site free parking, hybrid working pattern, and the opportunity to join a dynamic and friendly team in the ICB where you will be fully supported.

Main duties of the job

To case manage individuals in receipt of NHS funded care and support, reviewing and reassessing needs, the service provision and support required, this will include those in receipt of a Personal Health Budget.

To undertake Continuing Healthcare (CHC) and Childrens Continuing Care (CCC) processes and assessments on patients who may be eligible or who may already be in receipt of funding this will include those in receipt of fast track funding at end of life and those in receipt of a Personal Health Budget.

To review any service, and care, commissioned in regards to quality and appropriateness to the individuals need, to ensure that the provider is delivering the requirements of the contract ensuring value for money in all matters relating to packages for continuing NHS healthcare.

To have awareness of safeguarding and quality matters including the Mental Capacity Act (2005) and Deprivation of Liberty Safeguards (DoLs) (and Liberty Protection Safeguards) and participate in Best Interest Meetings, Safeguarding enquiries, Child In Need meetings, case conferences or other relevant meetings as necessary

About us

NHS Somerset Integrated Care Board (ICB), known as NHS Somerset is the statutory NHS organisation responsible for implementing a health and care strategy developed by the Integrated Care Partnership.

NHS Somerset consists of approx. 300 staff, across 8 directorates, with multiple teams within each directorate.

We encourage applications from people of all backgrounds and welcome applications from underrepresented groups. When recruiting, we are committed to equality of opportunity for all. We believe that the best organisations are those that reflect the communities they serve.

We offer flexible working from your first day of employment and we also have an agile approach to home / office-based working. Please note however, that you will be required to work from our HQ, Wynford House in Yeovil for 2/3 days per week and that elements of the role may require you to travel to other locations across Somerset, to attend in-person meetings and meet the needs of the service. Please consider this before applying.

Job Share and Secondment opportunities will be considered. If you are seeking an internal or external secondment, please seek advice from your HR team and you must also obtain your current line manager's permission to be released on secondment before applying, to avoid disappointment.

We also offer an excellent pension scheme and generous annual leave entitlement.

Please read the attached documents / visit the links listed before applying.

Thank you for your interest.

Date posted

02 November 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year

Contract

Permanent

Working pattern

Full-time, Job share, Flexible working

Reference number

D9462-SOMICB094-23

Job locations

NHS Somerset ICB

Wynford House, Lufton Way

Yeovil

Somerset

BA22 8HR

Job description

Job responsibilities

Purpose of the role

The post holder will communicate and develop strong links with clinical services staff across the trust, as well as colleagues from external organisation such as Social Services, Mental Health Trusts, other ICBs and acute trusts, independent contractors and private care homes and providers. There will also provide contact with patients, carers and families.

Key responsibilities of the role

To case manage individuals in receipt of NHS funded care and support, reviewing and reassessing needs, the service provision and support required, this will include those in receipt of a Personal Health Budget.

To review and reassess individuals eligibility for NHS CHC, FNC and any other NHS funded placements

To undertake required assessments in support of the Liberty Protection Safeguards, this may form a key part of the role.

To review any service, and care, commissioned in regards to quality and appropriateness to the individuals need, to ensure that the provider is delivering the requirements of the contract

To complete retrospective reviews as required and directed by team manager

To be confident in presenting cases and making recommendations on eligibility and care/support required

To attend appeal/review panel meetings and present cases as appropriate

To participate in case conferences as required. Ensure accurate minutes and record of meetings are kept and
distributed as appropriate

To participate in Best Interest Meetings as necessary

To ensure accurate and open communication with a range of organisations and individuals

To keep accurate and robust records at all times

To work with members of the team and key stakeholders to ensure prompt delivery of the service within defined timescales

To have the ability to communicate tactfully and diplomatically contentious information to various individuals

To able to communicate with individuals who may have a language, sensory or cognitive impairment

To able to discuss end of life issues with individuals/family in a sensitive manner

To co-ordinate and monitor individual contracts for packages of care

To undertake audit relating to CHC activity

To implement local policies, systems and processes around CHC, Fast track as directed with reference to the relevant key national and local priorities

To promote excellent customer care throughout the CHC processes ensuring local resolution of any concerns where possible. This may include providing and receiving highly complex, sensitive and contentious information requiring agreement or co-operation where there are barriers to understanding. This relates to external organisations and the public as well as to staff of the ICB and local authority

To ensuring effective timely communication and liaison with key stakeholders, including partner agencies, GPs, patients and their families, and care providers

To working with CHC Service Leads and cascade information as appropriate

To be responsible for providing first level contact for disputes between partner agencies or with patients / families / legal bodies, for example following unwelcome financial decisions

To implement patient / carer involvement at all stages of the CHC processes

To ensure that the local authority is involved appropriately in the decision making process, and informed of the outcome where appropriate

To promote awareness of NHS funded care

To act as an expert resource to health and social care workers, patients, families and other organisations and individuals as appropriate

To support CHC Lead to Investigating and responding to any complaints

To have knowledge across a wide range of work procedures and practices related to CHC

To deliver expert clinical and non-clinical advice as necessary

To undertake necessary training

To provide information relating to the monitoring of CHC activity and contract compliance

To undertake Continuing Healthcare (CHC) and Funded Nursing Care (FNC) assessments and reviews on patients who may be eligible or who may already be in receipt of funding this will include those in receipt of fast track funding at end of life and those in receipt of a Personal Health Budget.

To provide and receive highly complex, sensitive and contentious information, communicating unwelcome financial decisions to members of the public and using interpersonal skills to overcome barriers to acceptance where there may be hostility and antagonism.

To liaise is an integral part of the role and will take the form of regular contact by telephone, face to face meetings, written and electronic communication.

To be responsible for ensuring value for money in all matters relating to packages for continuing NHS healthcare.

Job description

Job responsibilities

Purpose of the role

Key responsibilities of the role

To case manage individuals in receipt of NHS funded care and support, reviewing and reassessing needs, the service provision and support required, this will include those in receipt of a Personal Health Budget.

To review and reassess individuals eligibility for NHS CHC, FNC and any other NHS funded placements

To undertake required assessments in support of the Liberty Protection Safeguards, this may form a key part of the role.

To review any service, and care, commissioned in regards to quality and appropriateness to the individuals need, to ensure that the provider is delivering the requirements of the contract

To complete retrospective reviews as required and directed by team manager

To be confident in presenting cases and making recommendations on eligibility and care/support required

To attend appeal/review panel meetings and present cases as appropriate

To participate in case conferences as required. Ensure accurate minutes and record of meetings are kept and
distributed as appropriate

To participate in Best Interest Meetings as necessary

To ensure accurate and open communication with a range of organisations and individuals

To keep accurate and robust records at all times

To work with members of the team and key stakeholders to ensure prompt delivery of the service within defined timescales

To have the ability to communicate tactfully and diplomatically contentious information to various individuals

To able to communicate with individuals who may have a language, sensory or cognitive impairment

To able to discuss end of life issues with individuals/family in a sensitive manner

To co-ordinate and monitor individual contracts for packages of care

To undertake audit relating to CHC activity

To implement local policies, systems and processes around CHC, Fast track as directed with reference to the relevant key national and local priorities

To promote excellent customer care throughout the CHC processes ensuring local resolution of any concerns where possible. This may include providing and receiving highly complex, sensitive and contentious information requiring agreement or co-operation where there are barriers to understanding. This relates to external organisations and the public as well as to staff of the ICB and local authority

To ensuring effective timely communication and liaison with key stakeholders, including partner agencies, GPs, patients and their families, and care providers

To working with CHC Service Leads and cascade information as appropriate

To be responsible for providing first level contact for disputes between partner agencies or with patients / families / legal bodies, for example following unwelcome financial decisions

To implement patient / carer involvement at all stages of the CHC processes

To ensure that the local authority is involved appropriately in the decision making process, and informed of the outcome where appropriate

To promote awareness of NHS funded care

To act as an expert resource to health and social care workers, patients, families and other organisations and individuals as appropriate

To support CHC Lead to Investigating and responding to any complaints

To have knowledge across a wide range of work procedures and practices related to CHC

To deliver expert clinical and non-clinical advice as necessary

To undertake necessary training

To provide information relating to the monitoring of CHC activity and contract compliance

To undertake Continuing Healthcare (CHC) and Funded Nursing Care (FNC) assessments and reviews on patients who may be eligible or who may already be in receipt of funding this will include those in receipt of fast track funding at end of life and those in receipt of a Personal Health Budget.

To provide and receive highly complex, sensitive and contentious information, communicating unwelcome financial decisions to members of the public and using interpersonal skills to overcome barriers to acceptance where there may be hostility and antagonism.

To liaise is an integral part of the role and will take the form of regular contact by telephone, face to face meetings, written and electronic communication.

To be responsible for ensuring value for money in all matters relating to packages for continuing NHS healthcare.

Person Specification

Personal Statement / Motivation for Applying

Essential

Please use this section to explain how you meet the additional criteria in the Personal Specification including your reasons and motivation for applying.

Qualifications

Essential

Evidence specialist practitioner nursing / regulation
NMC Registration in Adult, Mental Health or Learning Disability or Registration of Allied Health Professional.
Evidence of continued professional development (CPD)

Desirable

Educated to degree level in relevant subject or equivalent level qualification (significant experience of working at a similar level in specialist area)

Knowledge and Skills

Essential

Understanding of the public sector
The promotion of equality of opportunity and good working relations (providing practical leadership)
Demonstrated experience of co-ordinating projects or services in complex and challenging environments.
Specialist experience complex needs assessment
Comprehensive understanding of CHC/FNC/Fast track
Knowledge of best practice within CHC
Good time management skills and ability to re prioritise work to specific time scales
Advanced key board skills and use of a range of software
Ability to promote a positive learning environment within area of practice with staff and public
Up to date knowledge of mandatory and annual updates

Experience

Essential

Substantial Nursing experience at Band 5 or above
Experience of managing risks and reporting
Experience of drafting reports and correspondence
Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems
Clinical Audit experience
Experience in supporting and developing others in area of expertise

Person Specification

Personal Statement / Motivation for Applying

Essential

Please use this section to explain how you meet the additional criteria in the Personal Specification including your reasons and motivation for applying.

Qualifications

Essential

Evidence specialist practitioner nursing / regulation
NMC Registration in Adult, Mental Health or Learning Disability or Registration of Allied Health Professional.
Evidence of continued professional development (CPD)

Desirable

Educated to degree level in relevant subject or equivalent level qualification (significant experience of working at a similar level in specialist area)

Knowledge and Skills

Essential

Understanding of the public sector
The promotion of equality of opportunity and good working relations (providing practical leadership)
Demonstrated experience of co-ordinating projects or services in complex and challenging environments.
Specialist experience complex needs assessment
Comprehensive understanding of CHC/FNC/Fast track
Knowledge of best practice within CHC
Good time management skills and ability to re prioritise work to specific time scales
Advanced key board skills and use of a range of software
Ability to promote a positive learning environment within area of practice with staff and public
Up to date knowledge of mandatory and annual updates

Experience

Essential

Substantial Nursing experience at Band 5 or above
Experience of managing risks and reporting
Experience of drafting reports and correspondence
Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems
Clinical Audit experience
Experience in supporting and developing others in area of expertise

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.