Band 8a Transformation Manager. All Ages (LD,A&N)

NHS Somerset Integrated Care Board

The closing date is 29 December 2024

Job summary

Transformation Manager - Learning Disabilities, Autism and Neurodiversity (LDAN)

Are you passionate about making a real difference in the lives of individuals with learning disabilities, autism, and neurodiversity? Do you want to be part of a forward-thinking, collaborative team that strives to transform services and improve outcomes for people in Somerset? If so, we have an exciting opportunity for you!

As the Transformation Manager for LDAN, you will play a pivotal role in shaping and delivering a comprehensive strategy that spans all age groups; adults, older adults, and children and young people. Working closely with the Associate Director of Mental Health, Learning Disabilities, and Autism Commissioning, as well as a network of directors and senior managers, you will lead the transformation of care pathways, ensuring that services are responsive, inclusive, and accessible.

In this influential role, you will drive the delivery of transformation plans across the LDAN agenda, collaborating with system partners to deliver high-quality, integrated services. You will support the redesign of services, enhance commissioning efforts, and contribute to performance management strategies, ensuring that services are not only effective but also aligned with the needs of the Somerset population.

We reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date.

Main duties of the job

The role offers a fantastic opportunity to work at the heart of the NHS and local system, with the chance to influence strategic decisions and improve care outcomes. By building strong relationships across organisational boundaries, you will help foster a culture of collaboration and trust, making a tangible impact on the lives of individuals with learning disabilities, autism, and neurodiversity.

Join us and be part of a supportive and dynamic team that is committed to creating a more inclusive and equitable healthcare system for all. This is your chance to shape the future of LDAN services in Somerset and truly make a difference in the community.

We look forward to welcoming an enthusiastic and motivated Transformation Manager to our team!

Lead the development and delivery of the LDAN strategy for all age groups, ensuring it meets the needs of the Somerset population.

Responsible for the LDAN programme of work, including Care Education and Treatment Reviews, Oversight Visits and commissioning for individuals

Oversee the transformation of care pathways within LDAN, driving improvements in service delivery and outcomes.

Build strong, trusting relationships across organisational boundaries to promote collaborative working and improved outcomes for service users.

This is a dynamic, impactful role with the opportunity to lead real change in the lives of individuals with learning disabilities, autism, and neurodiversity across Somerset

About us

NHS Somerset Integrated Care Board (ICB), known as NHS Somerset is the statutory NHS organisation responsible for implementing a health and care strategy developed by the Integrated Care Partnership.

NHS Somerset consists of approx. 350 staff, across 8 directorates, with multiple teams within each directorate.

We encourage applications from people of all backgrounds and welcome applications from underrepresented groups. When recruiting, we are committed to equality of opportunity for all. We believe that the best organisations are those that reflect the communities they serve.

We offer flexible working from your first day of employment and we also have an agile approach to home / office-based working. Please note however, that you will be required to work from our HQ, Wynford House in Yeovil for 2/3 days per week and that elements of the role may require you to travel to other locations across Somerset, to attend in-person meetings and meet the needs of the service.Please consider this before applying.

Note for existing NHS Employees applying for Fixed Term vacancies at NHS Somerset

If you are an existing NHS Employee and are applying for a Fixed Term role with NHS Somerset, the role will be offered on a secondment basis only.

You should gain agreement from your current employer before applying to allow you to be released on secondment.

Please ensure the reference section confirms your current HR Department details.

Thank you for your interest.

Date posted

10 December 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

D9462-SOMICB051-24

Job locations

NHS Somerset ICB

Wynford House, Lufton Way

Yeovil

Somerset

BA22 8HR

Job description

Job responsibilities

PURPOSE OF THE ROLE:

The Transformation Manager of Learning Disabilities, Autism and Neurodiversity (LDAN) will work

closely with the Associate Director of Mental Health, Learning Disabilities and Autism Commissioning,

directors and senior managers for their area (internally and externally) to ensure oversight and delivery

of joint responsibilities. They will lead in the areas of:

Supporting the development and the delivery of the strategy for LDAN across all ages (adult,

older adults and Children and Young People (CYP)), that in turn delivers the outcomes required

for the people of Somerset when accessing care.

Lead on the delivery of the transformation agenda for pathways of care within LDAN.

The postholder will support the Associate Director in developing and delivering the commissioning,

service re-design and transformation in all areas of LDAN, working collaboratively with system

partners. The Transformation Manager will be responsible for ensuring that transformation delivery

plans are developed, maintained and delivered, in line with organisational governance arrangements,

to support effective service redesign, commissioning and performance management in partnership with

system colleagues.

The Transformation Manager will also support the Associate Director in work relating to their assigned

locality, specifically around place-based commissioning at a neighbourhood level.

The Transformation Manager will support collaborative working across organisational boundaries by

building strong and trusting relationships with key system partners to improve outcomes for the

population of Somerset.

KEY RESPONSIBILTIES OF THE ROLE:

Working with all directorates within the ICB and with partners across the system, ensuring a

good understanding of local need and best practice in respect of all commissioned services in

line with agreed priorities for Somerset.

To lead on pathway development, ensuring a whole systems approach is undertaken and

supporting the delivery of programmes of work identified

PERSONAL STYLE / BEHAVIOURS:

To be a champion and role model NHS Somersets values and behaviours.

To be a champion for equality, diversity, and inclusion.

To promote a culture of openness, fairness, innovation, and transparency.

To deputise for the Associate Director of Mental Health, Learning Disabilities and Autism

Commissioning in their absence as appropriate.

To identify and implement agreed priorities in conjunction with local partners and in line with

national requirements

To contribute to the development and implementation of the strategic plans and business

objectives of the ICB and ICS

To ensure commissioning arrangements are managed within the financial resources agreed,

and in line with local and national procurement policy

To ensure commissioning arrangements deliver key national and ICB priorities agreed through

the annual planning process

To support the development, implementation, monitoring and evaluation of programme project

plans, and to produce and present reports as required

To project manage designated programmes of work

To develop and maintain highly collaborative relationships with a wide range of stakeholders to

maintain full engagement at all stages

To use effective communication, negotiation and influencing skills with stakeholders to

commission services effectively, including the development of appropriate Key Performance

Indicators.

Working with contracting colleagues to ensure key deliverables are monitored and necessary

actions taken where issues are identified

Working with quality and safety colleagues to ensure key quality and safety standards are

monitored and necessary actions taken where issues are identified

To interpret and implement relevant policies, strategies and guidelines

To assist in the development of operational plans for the ICB

To work with partners to investigate and respond to patient queries relating to ICB

commissioned services, as well as supporting the implementation of service improvements

where systemic issues are identified.

To provide and receive information and reports including presenting information to internal and

external stakeholders

To support the identification of key risks facing commissioned services and ensure that

appropriate risk management, mitigation and reporting arrangements are put in place

Provide support to the Associate Director within their designated locality to enable localities to

focus on the development of models of care, working in partnership with the quality and primary

care teams within the ICB to ensure models and pathways adopt best practice.

As directed by the Associate Director, develop and implement joint commissioning and cocommissioning

in relevant area of responsibility or locality area to deliver the greatest benefit to

the people of Somerset.

Support the production of commissioning plans in line with national and local timescales and

are monitored regularly and appropriately.

Engage with wider stakeholders and the Somerset population on how programmes of work are

co-designed and co-produced, working closely with the Communications and Engagement

team.

Provide expertise in designated area of commissioning responsibility and support the

development of the team, encouraging the adoption of an inclusive and supportive working

environment.

Work with a range of stakeholders including patients and providers, clinicians and colleagues

both within the organisation and externally, and across appropriate levels of seniority.

Develop, lead and maintain highly collaborative relationships with a wide range of key

stakeholders, including the regulator, to secure full engagement at all stages of the programme

of work.

Work with staff and clinicians across the system to ensure that policy is embedded throughout the organisation and that the impact on other functions is identified and addressed in a developmental and integrated way.

Use effective communication, negotiation, and influencing skills to enable effective change management with stakeholders at all levels who may hold differing and contentious views.

Identify areas of opportunity for efficiency and productivity pathway improvements that contribute to the overall financial plan within the system.

Develop, monitor, implement and evaluate programme project plans and produce comprehensive reports.

Matrix work with other Locality and Transformation teams and relevant teams/individuals across the ICB and the system.

The role is responsible for dealing with, or advising on, highly confidential information and explaining highly complex, highly sensitive and potentially unwelcome information to a wide range of audiences while overcoming significant barriers to resistance.

The portfolio will be regularly reviewed by the Associate Director and Director of Localities and Strategic Commissioning and the focus, priorities and portfolio will be adapted to meet organisational and service needs.

Operational Responsibility

The role supports the business in driving transformation as well as value for money.

The role is designed to build a combination of subject matter expertise and technical skills to develop a strong service delivery.

Financial and Physical Resources Responsibility

Budget holder for programme or project.

Human Resources Responsibility

Day to day management; teaching, devise training, development programmes as major job responsibility/ line manager for function/department.

Manages team; develops project training programmes/ line manager if appropriate.

Information Management Responsibility

Records generated information.

Updates programme records.

Ensuring that the information systems are fit for purpose, adapting and developing where appropriate to meet system specifications.

Planning and Organisation Responsibility

Plan and organise broad range of complex activities; formulates, adjusts plans, or strategies/formulate long-term strategic plans, involving uncertainty, may impact across the whole organisation.

Develops a range of plans/long term strategic plans for performance and service.

Improvement in new areas across organisations.

Policy and Service Development Responsibility

Responsible for policy implementation, development for Commissioning area of responsibility.

Develops policies for implementation of specialist programmes across the organization or service area.

Research and Development Responsibility

Regularly undertake research and development activity.

Undertakes audits/surveys related to programme.

Freedom to act

Required to work autonomously with minimal supervision and guidance, using own judgement.

Interprets NHS policy and strategy for the programme of work.

The postholder will be required to use their own initiative and act independently in decision making, judgements, formulation of plans and approaches.

Analytical and Judgmental Responsibility

Complex facts or situations, requiring analysis, interpretation, comparison of a range of options/highly complex facts or situations, requiring analysis, interpretation, and comparison of a range of options.

Makes decisions on a range of complex/highly complex issues where there may be more than one course of action; interprets national guidance; expert in their field.

Communication Responsibility

Provides and receives highly complex, sensitive, and contentious information.

Agreement or co-operation required; Presents complex, sensitive, or contentious information to large groups.

Persuades board, senior managers of the importance of the initiative/programme.

Negotiate with and motivate on project delivery, including linking in with other initiatives.

Communicate very sensitive information about performance and change.

Makes formal presentations to large groups.

Regularly provide detailed and informed reports to key stakeholder groups, boards and committees and present these in an engaging and succinct way.

Job description

Job responsibilities

PURPOSE OF THE ROLE:

The Transformation Manager of Learning Disabilities, Autism and Neurodiversity (LDAN) will work

closely with the Associate Director of Mental Health, Learning Disabilities and Autism Commissioning,

directors and senior managers for their area (internally and externally) to ensure oversight and delivery

of joint responsibilities. They will lead in the areas of:

Supporting the development and the delivery of the strategy for LDAN across all ages (adult,

older adults and Children and Young People (CYP)), that in turn delivers the outcomes required

for the people of Somerset when accessing care.

Lead on the delivery of the transformation agenda for pathways of care within LDAN.

The postholder will support the Associate Director in developing and delivering the commissioning,

service re-design and transformation in all areas of LDAN, working collaboratively with system

partners. The Transformation Manager will be responsible for ensuring that transformation delivery

plans are developed, maintained and delivered, in line with organisational governance arrangements,

to support effective service redesign, commissioning and performance management in partnership with

system colleagues.

The Transformation Manager will also support the Associate Director in work relating to their assigned

locality, specifically around place-based commissioning at a neighbourhood level.

The Transformation Manager will support collaborative working across organisational boundaries by

building strong and trusting relationships with key system partners to improve outcomes for the

population of Somerset.

KEY RESPONSIBILTIES OF THE ROLE:

Working with all directorates within the ICB and with partners across the system, ensuring a

good understanding of local need and best practice in respect of all commissioned services in

line with agreed priorities for Somerset.

To lead on pathway development, ensuring a whole systems approach is undertaken and

supporting the delivery of programmes of work identified

PERSONAL STYLE / BEHAVIOURS:

To be a champion and role model NHS Somersets values and behaviours.

To be a champion for equality, diversity, and inclusion.

To promote a culture of openness, fairness, innovation, and transparency.

To deputise for the Associate Director of Mental Health, Learning Disabilities and Autism

Commissioning in their absence as appropriate.

To identify and implement agreed priorities in conjunction with local partners and in line with

national requirements

To contribute to the development and implementation of the strategic plans and business

objectives of the ICB and ICS

To ensure commissioning arrangements are managed within the financial resources agreed,

and in line with local and national procurement policy

To ensure commissioning arrangements deliver key national and ICB priorities agreed through

the annual planning process

To support the development, implementation, monitoring and evaluation of programme project

plans, and to produce and present reports as required

To project manage designated programmes of work

To develop and maintain highly collaborative relationships with a wide range of stakeholders to

maintain full engagement at all stages

To use effective communication, negotiation and influencing skills with stakeholders to

commission services effectively, including the development of appropriate Key Performance

Indicators.

Working with contracting colleagues to ensure key deliverables are monitored and necessary

actions taken where issues are identified

Working with quality and safety colleagues to ensure key quality and safety standards are

monitored and necessary actions taken where issues are identified

To interpret and implement relevant policies, strategies and guidelines

To assist in the development of operational plans for the ICB

To work with partners to investigate and respond to patient queries relating to ICB

commissioned services, as well as supporting the implementation of service improvements

where systemic issues are identified.

To provide and receive information and reports including presenting information to internal and

external stakeholders

To support the identification of key risks facing commissioned services and ensure that

appropriate risk management, mitigation and reporting arrangements are put in place

Provide support to the Associate Director within their designated locality to enable localities to

focus on the development of models of care, working in partnership with the quality and primary

care teams within the ICB to ensure models and pathways adopt best practice.

As directed by the Associate Director, develop and implement joint commissioning and cocommissioning

in relevant area of responsibility or locality area to deliver the greatest benefit to

the people of Somerset.

Support the production of commissioning plans in line with national and local timescales and

are monitored regularly and appropriately.

Engage with wider stakeholders and the Somerset population on how programmes of work are

co-designed and co-produced, working closely with the Communications and Engagement

team.

Provide expertise in designated area of commissioning responsibility and support the

development of the team, encouraging the adoption of an inclusive and supportive working

environment.

Work with a range of stakeholders including patients and providers, clinicians and colleagues

both within the organisation and externally, and across appropriate levels of seniority.

Develop, lead and maintain highly collaborative relationships with a wide range of key

stakeholders, including the regulator, to secure full engagement at all stages of the programme

of work.

Use effective communication, negotiation, and influencing skills to enable effective change management with stakeholders at all levels who may hold differing and contentious views.

Identify areas of opportunity for efficiency and productivity pathway improvements that contribute to the overall financial plan within the system.

Develop, monitor, implement and evaluate programme project plans and produce comprehensive reports.

Matrix work with other Locality and Transformation teams and relevant teams/individuals across the ICB and the system.

Operational Responsibility

The role supports the business in driving transformation as well as value for money.

The role is designed to build a combination of subject matter expertise and technical skills to develop a strong service delivery.

Financial and Physical Resources Responsibility

Budget holder for programme or project.

Human Resources Responsibility

Day to day management; teaching, devise training, development programmes as major job responsibility/ line manager for function/department.

Manages team; develops project training programmes/ line manager if appropriate.

Information Management Responsibility

Records generated information.

Updates programme records.

Ensuring that the information systems are fit for purpose, adapting and developing where appropriate to meet system specifications.

Planning and Organisation Responsibility

Plan and organise broad range of complex activities; formulates, adjusts plans, or strategies/formulate long-term strategic plans, involving uncertainty, may impact across the whole organisation.

Develops a range of plans/long term strategic plans for performance and service.

Improvement in new areas across organisations.

Policy and Service Development Responsibility

Responsible for policy implementation, development for Commissioning area of responsibility.

Develops policies for implementation of specialist programmes across the organization or service area.

Research and Development Responsibility

Regularly undertake research and development activity.

Undertakes audits/surveys related to programme.

Freedom to act

Required to work autonomously with minimal supervision and guidance, using own judgement.

Interprets NHS policy and strategy for the programme of work.

The postholder will be required to use their own initiative and act independently in decision making, judgements, formulation of plans and approaches.

Analytical and Judgmental Responsibility

Makes decisions on a range of complex/highly complex issues where there may be more than one course of action; interprets national guidance; expert in their field.

Communication Responsibility

Provides and receives highly complex, sensitive, and contentious information.

Agreement or co-operation required; Presents complex, sensitive, or contentious information to large groups.

Persuades board, senior managers of the importance of the initiative/programme.

Negotiate with and motivate on project delivery, including linking in with other initiatives.

Communicate very sensitive information about performance and change.

Makes formal presentations to large groups.

Regularly provide detailed and informed reports to key stakeholder groups, boards and committees and present these in an engaging and succinct way.

Person Specification

Personal Statement / Motivation for Applying

Essential

Please use this section to explain how you meet the additional criteria in the Personal Specification including your reasons and motivation for applying.

Communication

Essential

Relevant skills to meet criteria within JD outlined above
Effective organizer, influencer and networker
Understanding of skills required for effective collaboration across a complex system

Experience

Essential

Ability to provide and receive highly complex, sensitive or contentious information and present this to large and influential groups
Ability to negotiate with senior stakeholders on difficult and controversial issues including plans to introduce new ways of working Ability to respond flexibly to unexpected demands and facilitate solutions to complex problems
Ability to analyse and synthesize complex facts, information and situations and develop and implement appropriate options.
Ability to prioritise own work effectively and align with team members to deliver whole team priorities effectively
Ability to motivate others to contribute to projects in the absence of organizational or hierarchical authority
Ability to make and effect decisions autonomously when required, on difficult issues and working to tight/changing deadlines
Good understanding of principles of workforce planning and difference between operational and strategic workforce plans
Demonstrable capability developing plans over short, medium and longer term timeframes
Successful leadership and delivery of projects using a structured approach
Experience identifying and interpreting national or local policy into relevant and implementable processes/practices

Desirable

Experience working with data and intelligence to support planning Workforce planning/transformation experience

Qualifications

Essential

Educated to Masters level of equivalent level of experience working at a senior level in specialist area
Evidence of post qualification and continuing professional development

Desirable

Member of relevant professional body

Person Specification

Personal Statement / Motivation for Applying

Essential

Please use this section to explain how you meet the additional criteria in the Personal Specification including your reasons and motivation for applying.

Communication

Essential

Relevant skills to meet criteria within JD outlined above
Effective organizer, influencer and networker
Understanding of skills required for effective collaboration across a complex system

Experience

Essential

Ability to provide and receive highly complex, sensitive or contentious information and present this to large and influential groups
Ability to negotiate with senior stakeholders on difficult and controversial issues including plans to introduce new ways of working Ability to respond flexibly to unexpected demands and facilitate solutions to complex problems
Ability to analyse and synthesize complex facts, information and situations and develop and implement appropriate options.
Ability to prioritise own work effectively and align with team members to deliver whole team priorities effectively
Ability to motivate others to contribute to projects in the absence of organizational or hierarchical authority
Ability to make and effect decisions autonomously when required, on difficult issues and working to tight/changing deadlines
Good understanding of principles of workforce planning and difference between operational and strategic workforce plans
Demonstrable capability developing plans over short, medium and longer term timeframes
Successful leadership and delivery of projects using a structured approach
Experience identifying and interpreting national or local policy into relevant and implementable processes/practices

Desirable

Experience working with data and intelligence to support planning Workforce planning/transformation experience

Qualifications

Essential

Educated to Masters level of equivalent level of experience working at a senior level in specialist area
Evidence of post qualification and continuing professional development

Desirable

Member of relevant professional body

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.