Job summary
Following a recent promotion, we are seeking to recruit
someone to join our dynamic and friendly team responsible for supporting the 7
Integrated Care Boards across the South West with commissioning and contract
management of Community Pharmacy and Optometry services in the South West.
You will be part of the Collaborative Commissioning Hub
working with the 7 Integrated Care Boards across the South West. This is a key role within the team - the
successful candidate will be principally involved in the Market Entry/Exit of
Community Pharmacies alongside providing wider support to the Community
Pharmacy contracting team. You will need to be willing and able to learn
quickly in this fast paced role. We have offices across the South West, including
but not limited to Somerset, Devon and Cornwall.
Proposed interview date - 22nd October 2024
Main duties of the job
Skills required:
Skills for
communication on complex information and administrative matters, requiring
developed interpersonal and oral/ written communication skills.
Ability to pull
together comprehensive draft reports, data and letters.
Negotiating, networking
and persuasive skills.
Excellent time management
skills with the ability to re-prioritise.
Project management
skills.
Skills for manipulating
information.
Advanced keyboard
skills, use of a range of software.
Ability to work without
supervision. Able to work on own initiative, organising and prioritising own
and others workloads to changing and often tight deadlines.
The role will principally be to support the Community Pharmacy
contracting team and will involve a variety of tasks including:
Tracking and
progressing a range of pharmacy applications including: Change of Ownership/Consolidation/New
pharmacy applications/Market Exits/ Fitness to Practice/Dispensing Doctor
applications.
Liaison with PCSE (an
external organisation that helps with the administration) in relation to the applications
listed above.
Updating and
maintaining the Pharmaceutical Lists following changes.
Supporting the management
of generic inboxes - responding to Community Pharmacy
contractor queries and cover for Community Optometry inbox when required.
About us
NHS Somerset
Integrated Care Board (ICB), known as NHS Somerset is the statutory NHS
organisation responsible for implementing a health and care strategy developed
by the Integrated Care Partnership.
We also
host the NHS South West Collaborative Commissioning Hub.
We
encourage applications from people of all backgrounds and welcome applications
from underrepresented groups. When recruiting, we are committed to equality of
opportunity for all. We believe that the best organisations are those that
reflect the communities they serve.
We
offer flexible working from your first day of employment and we also have an
agile approach to home / office-based working. Please note however, that you
will be required to work from one of our offices across the South West for 2/3
days per week and that elements of the role may require you to travel to other
locations across the South West, to attend in-person meetings and meet the
needs of the service. Please consider this before applying.
Job
Share and Secondment opportunities will be considered. If you are seeking an internal or external secondment, please seek
advice from your HR teamandyou must also obtain your current line
manager's permission to be released on secondment before applying, to avoid
disappointment.
We
also offer an excellent pension scheme and generous annual leave entitlement.
Please
read the attached documents / visit the links listed before applying.
Thank
you for your interest.
Job description
Job responsibilities
Purpose
of the role
This post is designed to support commissioning activities
for pharmacy and optometry as part of the NHS South West Collaborative
Commissioning Hub team, including providing administrative and project
support.
The purpose of this
role is to ensure that appropriate systems and processes are in place to
support the management, commissioning and development of primary care
contracts.
In particular the post holder will:
Provide high quality
project and administrative support, using knowledge
and understanding of
primary care procedures, protocols and functions.
Ensuring that the Integrated
Care Boards Primary Care regulatory responsibilities
are met.
Undertake reporting
and analysis of information to support the
management of
contracts and delivery of transformation programmes.
Co-ordination of
contractor payments, including reimbursement of specific
services or
entitlements.
Maintenance of Primary
Care Contracts and Service Level Agreements, in
accordance with
Standard Operating Procedures.
Investigation of
complaints.
Collation of
information in response to Freedom of Information requests
Develop and
maintaining excellent communication with Primary Care
Contractors.
The NHS South West
Collaborative Commissioning Hub Team is responsible for supporting the 7
Integrated Care Boards (ICBs) across the South West with commissioning and
contract management of:
Primary and Secondary Care Dental Services
Community Pharmacy
Dispensing Practices
Community Opticians
This includes engaging with key local system
stakeholders, to ensure commissioned services are responsive to evidenced
local need and are inline with national commissioning guides.
The team also provides expert advice and support to ICBs
with regard to Delegated Commissioning of Primary Care Services.
Alongside this work, the team are responsible for supporting
the 7 ICBs with regard to transformation of the primary care services listed
above.
Key
responsibilities of the role
The post holder is a key member of the team whose
overarching goal is to
enable, promote and support the effective use of data,
information, knowledge
and technology to improve, inform and support a portfolio
of projects, services,
and initiatives.
Key responsibilities include:
Project
Management
Undertake information/project analysis.
Participate in relevant internal and external working
groups/projects to
provide information/analyst advice and support and to
maintain data
collection systems for its effective use by the team.
Analyse and report on data and monitor the processing of
data and
information.
Provides information to project lead on project and
statistical
information matters.
Financial
and Physical Resources
Support and inform the requirement and targeting of
resources,
monitoring spend, implementing and evaluating jobs and
delivery of
financial recovery/savings plans by providing high
quality information
and analysis.
Contribute to the financial delivery of the agreed
portfolio ensuring it is
delivered on time.
Maintain systems and processes effectively to ensure
timely primary
care contract payments.
Policy
and Service Development:
Propose changes to own project, service, and initiative
work, informing
policy and making recommendations for more effective
delivery.
Contribute to the review and development of existing
project
information management systems and contribute to the
development of
an integrated approach to project management.
Freedom
to Act
To use your own initiative and act independently
regarding management of diaries, travel arrangements, and make appropriate
decisions taking financial and logistical considerations into account.
To take forward specific project issues and actions.
To assess and evaluate priorities to meet changes in
demand.
To work unsupervised and without direction on occasion,
whilst recognising the need to refer to others for support/guidance when
required.
Working
Conditions/ Effort
Extensive VDU use.
Will have periods of intense concentration, particularly
when transcribing minutes. Must be able to manage frequent interruptions.
Occasionally required to have difficult conversations
with peers in external organisations.
Job description
Job responsibilities
Purpose
of the role
This post is designed to support commissioning activities
for pharmacy and optometry as part of the NHS South West Collaborative
Commissioning Hub team, including providing administrative and project
support.
The purpose of this
role is to ensure that appropriate systems and processes are in place to
support the management, commissioning and development of primary care
contracts.
In particular the post holder will:
Provide high quality
project and administrative support, using knowledge
and understanding of
primary care procedures, protocols and functions.
Ensuring that the Integrated
Care Boards Primary Care regulatory responsibilities
are met.
Undertake reporting
and analysis of information to support the
management of
contracts and delivery of transformation programmes.
Co-ordination of
contractor payments, including reimbursement of specific
services or
entitlements.
Maintenance of Primary
Care Contracts and Service Level Agreements, in
accordance with
Standard Operating Procedures.
Investigation of
complaints.
Collation of
information in response to Freedom of Information requests
Develop and
maintaining excellent communication with Primary Care
Contractors.
The NHS South West
Collaborative Commissioning Hub Team is responsible for supporting the 7
Integrated Care Boards (ICBs) across the South West with commissioning and
contract management of:
Primary and Secondary Care Dental Services
Community Pharmacy
Dispensing Practices
Community Opticians
This includes engaging with key local system
stakeholders, to ensure commissioned services are responsive to evidenced
local need and are inline with national commissioning guides.
The team also provides expert advice and support to ICBs
with regard to Delegated Commissioning of Primary Care Services.
Alongside this work, the team are responsible for supporting
the 7 ICBs with regard to transformation of the primary care services listed
above.
Key
responsibilities of the role
The post holder is a key member of the team whose
overarching goal is to
enable, promote and support the effective use of data,
information, knowledge
and technology to improve, inform and support a portfolio
of projects, services,
and initiatives.
Key responsibilities include:
Project
Management
Undertake information/project analysis.
Participate in relevant internal and external working
groups/projects to
provide information/analyst advice and support and to
maintain data
collection systems for its effective use by the team.
Analyse and report on data and monitor the processing of
data and
information.
Provides information to project lead on project and
statistical
information matters.
Financial
and Physical Resources
Support and inform the requirement and targeting of
resources,
monitoring spend, implementing and evaluating jobs and
delivery of
financial recovery/savings plans by providing high
quality information
and analysis.
Contribute to the financial delivery of the agreed
portfolio ensuring it is
delivered on time.
Maintain systems and processes effectively to ensure
timely primary
care contract payments.
Policy
and Service Development:
Propose changes to own project, service, and initiative
work, informing
policy and making recommendations for more effective
delivery.
Contribute to the review and development of existing
project
information management systems and contribute to the
development of
an integrated approach to project management.
Freedom
to Act
To use your own initiative and act independently
regarding management of diaries, travel arrangements, and make appropriate
decisions taking financial and logistical considerations into account.
To take forward specific project issues and actions.
To assess and evaluate priorities to meet changes in
demand.
To work unsupervised and without direction on occasion,
whilst recognising the need to refer to others for support/guidance when
required.
Working
Conditions/ Effort
Extensive VDU use.
Will have periods of intense concentration, particularly
when transcribing minutes. Must be able to manage frequent interruptions.
Occasionally required to have difficult conversations
with peers in external organisations.
Person Specification
Personal Statement/Motivation for Applying
Essential
- Please explain your reason for applying as well as using this section to demonstrate how you broadly meet the person specification
Qualifications
Essential
- Educated to Degree level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience
Knowledge and Skills
Essential
- Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills.
- Ability to pull together comprehensive draft reports, data and letters.
- Negotiating, networking and persuasive skills.
- Excellent time management skills with the ability to re-prioritise.
- Project management skills.
- Skills for manipulating information.
- Advanced keyboard skills, use of a range of software.
- Ability to work without supervision. Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines.
Experience
Essential
- Knowledge of administrative procedures, project management or information analysis.
- Knowledge of project principles.
- Commitment to continuing professional development.
Desirable
- Knowledge of Primary Care Commissioning/ Contracting.
- Previously worked in similar position within the public sector.
Person Specification
Personal Statement/Motivation for Applying
Essential
- Please explain your reason for applying as well as using this section to demonstrate how you broadly meet the person specification
Qualifications
Essential
- Educated to Degree level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience
Knowledge and Skills
Essential
- Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills.
- Ability to pull together comprehensive draft reports, data and letters.
- Negotiating, networking and persuasive skills.
- Excellent time management skills with the ability to re-prioritise.
- Project management skills.
- Skills for manipulating information.
- Advanced keyboard skills, use of a range of software.
- Ability to work without supervision. Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines.
Experience
Essential
- Knowledge of administrative procedures, project management or information analysis.
- Knowledge of project principles.
- Commitment to continuing professional development.
Desirable
- Knowledge of Primary Care Commissioning/ Contracting.
- Previously worked in similar position within the public sector.
