Job summary
NHS Somerset is
looking to recruit a Band 5 Data Facilitator Assistant Officer to join the Digital team
supporting General practices.
This post is
designed to work closely with both the Digital and Primary Care Teams and facilitate
the ongoing development and maintenance of the quality and accuracy of data in
Primary Care. Liaising with digital team analysts to ensure the data flows are
timely and accurate, and where this is not, liaising with the appropriate
stakeholders to achieve this and resolve any issues.
This post will
be managed by the Digital Data Lead Officer and Primary Care Commissioning
Manager with the same shared focus and intent.
Main duties of the job
Key
Responsibilities of the Role
- Support
General Practice with Data concerns and investigations, liaising with the
Digital and Primary Care teams
- Responsible
for ongoing support in establishing reports and processes that identify data
quality issues and develop with the digital data team proposals to improve data
quality and robustness
- Assess
that data is fit for purpose and can be accurately used for analysis and to
escalate to the Primary Care Commissioning Manager and Digital Data Lead
Officer where there is a data quality concern
- Work
with the wider organisation in ensuring that timely, validated and quality
assured Primary Care information is supplied which meets the requirements for
reporting and that any data anomalies are swiftly addressed with preventative
actions put in place to prevent a reoccurrence
- Provide
point of contact for local and national teams to resolve and investigate data
quality concerns
- Review
all national data flows relating the Primary Care data to ensure that the
information being used internally is consistent with national reporting
requirements, and where it is not, able to comprehensively explain the
differences
- Support
the Digital and Primary Care commissioning teams in assuring the senior
leadership team of data quality and being able to report upon findings and
recommendations
Please see full Job Description in Supporting Documents for further information.
About us
NHS Somerset
Integrated Care Board (ICB), known as NHS Somerset is the statutory NHS
organisation responsible for implementing a health and care strategy developed
by the Integrated Care Partnership.
NHS
Somerset consists of approx. 300 staff, across 8 directorates, with multiple
teams within each directorate.
We
encourage applications from people of all backgrounds and welcome applications
from underrepresented groups. When recruiting, we are committed to equality of
opportunity for all. We believe that the best organisations are those that
reflect the communities they serve.
We
offer flexible working from your first day of employment and we also have an
agile approach to home / office-based working. Please note however, that you
will be required to work from our HQ, Wynford House in Yeovil for 2/3 days per
week and that elements of the role may require you to travel to other locations
across Somerset, to attend in-person meetings and meet the needs of the
service. Please consider this before applying.
Job
Share and Secondment opportunities will be considered. If you are seeking an internal or external secondment, please seek
advice from your HR teamandyou must also obtain your current line
manager's permission to be released on secondment before applying, to avoid
disappointment.
We
also offer an excellent pension scheme and generous annual leave entitlement.
Please
read the attached documents / visit the links listed before applying.
Thank
you for your interest.
Job description
Job responsibilities
Purpose
of the role
This post is designed to work
closely with both the Digital and Primary Care Teams and facilitate the ongoing
development and maintenance of the quality and accuracy of data in Primary
Care. Liaising with digital team analysts to ensure the data flows are timely
and accurate, and where this is not, liaising with the appropriate stakeholders
to achieve this and resolve any issues.
This post is not analytical, it
focuses around the facilitation, communication and relationship building with
stakeholders in Primary Care
This post will be managed by the
Digital Data Lead Officer and Primary Care Commissioning Manager with the same
shared focus and intent.
Key
Responsibilities of the Role
- Communicate with key stakeholders in Primary Care to
facilitate queries and issues around data collections
- Support the Digital Team with the management of
timely data collections, liaising with the appropriate people, internally and
externally, to resolve any barriers to this
- Responsible for ongoing support in establishing
reports and processes that identify data quality issues and develop with the
digital data team proposals to improve data quality and robustness
- Support the Primary Care Commissioning Manager and
Digital Data Lead Officer.
- Support the Digital Data Lead Officer in reviewing
data processes and to implement efficiencies where improvements are required
- Assess that data is fit for purpose and can be
accurately used for analysis and to escalate to the Primary Care Commissioning
Manager and Digital Data Lead Officer where there is a data quality concern
- Work with the wider organisation in ensuring that
timely, validated and quality assured Primary Care information is supplied
which meets the requirements for reporting and that any data anomalies are
swiftly addressed with preventative actions put in place to prevent a
reoccurrence
- Provide point of contact for local and national teams
to resolve and investigate data quality concerns
- Review all national data flows relating the Primary
Care data to ensure that the information being used internally is consistent
with national reporting requirements, and where it is not, able to
comprehensively explain the differences
- Support the Digital and Primary Care commissioning
teams in assuring the senior leadership team of data quality and being able
report upon findings and recommendations
- Use initiative to undertake follow up queries to
complex information requests where the solution is not immediately obvious
- Communicate appropriately, complex issues and
concerns to statistical and non-statistical colleagues in a clear and
understandable way
- Undertake
specific pieces of work, projects or any other duties in accordance with grade
Job description
Job responsibilities
Purpose
of the role
This post is designed to work
closely with both the Digital and Primary Care Teams and facilitate the ongoing
development and maintenance of the quality and accuracy of data in Primary
Care. Liaising with digital team analysts to ensure the data flows are timely
and accurate, and where this is not, liaising with the appropriate stakeholders
to achieve this and resolve any issues.
This post is not analytical, it
focuses around the facilitation, communication and relationship building with
stakeholders in Primary Care
This post will be managed by the
Digital Data Lead Officer and Primary Care Commissioning Manager with the same
shared focus and intent.
Key
Responsibilities of the Role
- Communicate with key stakeholders in Primary Care to
facilitate queries and issues around data collections
- Support the Digital Team with the management of
timely data collections, liaising with the appropriate people, internally and
externally, to resolve any barriers to this
- Responsible for ongoing support in establishing
reports and processes that identify data quality issues and develop with the
digital data team proposals to improve data quality and robustness
- Support the Primary Care Commissioning Manager and
Digital Data Lead Officer.
- Support the Digital Data Lead Officer in reviewing
data processes and to implement efficiencies where improvements are required
- Assess that data is fit for purpose and can be
accurately used for analysis and to escalate to the Primary Care Commissioning
Manager and Digital Data Lead Officer where there is a data quality concern
- Work with the wider organisation in ensuring that
timely, validated and quality assured Primary Care information is supplied
which meets the requirements for reporting and that any data anomalies are
swiftly addressed with preventative actions put in place to prevent a
reoccurrence
- Provide point of contact for local and national teams
to resolve and investigate data quality concerns
- Review all national data flows relating the Primary
Care data to ensure that the information being used internally is consistent
with national reporting requirements, and where it is not, able to
comprehensively explain the differences
- Support the Digital and Primary Care commissioning
teams in assuring the senior leadership team of data quality and being able
report upon findings and recommendations
- Use initiative to undertake follow up queries to
complex information requests where the solution is not immediately obvious
- Communicate appropriately, complex issues and
concerns to statistical and non-statistical colleagues in a clear and
understandable way
- Undertake
specific pieces of work, projects or any other duties in accordance with grade
Person Specification
Communication
Essential
- Ability to convey conflicting and difficult issues with view to resolution
- Ability to present ideas, concepts, analyses or findings to other
Knowledge and skills
Essential
- Good working knowledge of IT systems such as MS Office (Word, Excel, PowerPoint, Outlook and Microsoft Teams) and other packages
- Appreciation of relationship between Department of Health, NHS England, Provider and Commissioner organisations and ICS
- Problem solving skills and ability to respond to unexpected demands
Desirable
- Understanding of current healthcare policy
- Understanding of Primary Care reporting and national reporting requirements
Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
Experience
Essential
- Significant experience of successfully operating in a politically sensitive environment
- Demonstrated capability to plan over short, medium and long term timeframes and adjust plans and resource requirements accordingly
- Experience of managing data quality issues and developing monitoring tools in order to assess effectiveness of resolutions
Desirable
- Demonstrated experience in a healthcare environment
- Experience of setting up and implementing internal processes and procedures
Additional Criteria
Essential
- Please refer to the Job Description in Supporting Documents to explain in detail how you meet the following additional criteria.
- Autonomy
- Finance & Physical Resources
- Collaborative Working
- Personal Style and Behaviour
- Other
Analytical
Essential
- Ability to understand and work through complex issues where material is conflicting and drawn from multiple sources
- Demonstrated capability to act upon incomplete or inaccurate information, using experience to make inferences and decision making
Personal Statement
Essential
- Please explain in detail your motivation for applying for the role.
Person Specification
Communication
Essential
- Ability to convey conflicting and difficult issues with view to resolution
- Ability to present ideas, concepts, analyses or findings to other
Knowledge and skills
Essential
- Good working knowledge of IT systems such as MS Office (Word, Excel, PowerPoint, Outlook and Microsoft Teams) and other packages
- Appreciation of relationship between Department of Health, NHS England, Provider and Commissioner organisations and ICS
- Problem solving skills and ability to respond to unexpected demands
Desirable
- Understanding of current healthcare policy
- Understanding of Primary Care reporting and national reporting requirements
Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
Experience
Essential
- Significant experience of successfully operating in a politically sensitive environment
- Demonstrated capability to plan over short, medium and long term timeframes and adjust plans and resource requirements accordingly
- Experience of managing data quality issues and developing monitoring tools in order to assess effectiveness of resolutions
Desirable
- Demonstrated experience in a healthcare environment
- Experience of setting up and implementing internal processes and procedures
Additional Criteria
Essential
- Please refer to the Job Description in Supporting Documents to explain in detail how you meet the following additional criteria.
- Autonomy
- Finance & Physical Resources
- Collaborative Working
- Personal Style and Behaviour
- Other
Analytical
Essential
- Ability to understand and work through complex issues where material is conflicting and drawn from multiple sources
- Demonstrated capability to act upon incomplete or inaccurate information, using experience to make inferences and decision making
Personal Statement
Essential
- Please explain in detail your motivation for applying for the role.