Job summary
NHS Bristol, North Somerset
and South Gloucestershire Integrated Care Board (ICB) is looking for a
creative, dynamic and experienced digital communications professional to join
our communications team.
Main duties of the job
Working with the Digital
Communications Manager and the wider communications team, you will support with
the management and development of our digital channels, including social media,
websites and our staff intranet. You will play a key role in creating content
and supporting communications team members as well as staff across the
organisation to develop effective and engaging content for our digital
channels.
The role is best suited to
someone experienced in working with website CMS and analytics, and someone who
has previously been responsible for creating and delivering digital content for
social media channels. Applicants should have a keen eye for design, be
excellent content creators and count effective writing as part of their
skillset. You will be a self-starter and
proactive in keeping up with digital communications best practice and new
ideas.
About us
We are committed to creating
an inclusive organisation that promotes and values diversity. We know from
experience that different ideas, perspectives and backgrounds create a
stronger, more creative workplace that helps us to deliver the best services.
We welcome applications which represent the rich diversity of our community;
from people of all ages, disabled people, all genders, people from ethnic minority
groups, LGBTQ+ people, people with diverse gender identity and expression,
people from all religions and beliefs and other diverse characteristics, and we
have processes in place to ensure that all applications are treated fairly and
consistently at every stage of the recruitment process.
Job description
Job responsibilities
The Digital Communications Officer will support the Digital Communications Manager with the management and development of the Bristol, North Somerset and South Gloucestershire Integrated Care Boards (BNSSG ICBs) digital communications channels, including social media, websites, and staff intranet.
Job description
Job responsibilities
The Digital Communications Officer will support the Digital Communications Manager with the management and development of the Bristol, North Somerset and South Gloucestershire Integrated Care Boards (BNSSG ICBs) digital communications channels, including social media, websites, and staff intranet.
Person Specification
Knowledge, Training and Experience
Essential
- Evidence of keeping up-to-date with best practice in digital communications.
- Able to demonstrate a creative working style which includes generating engaging content on a range of topics working directly with members of the public and staff
- Understanding of the nature of web content and ability to plan what works best for different target audiences.
- Knowledge of a wide range of online channels and the ability to advise colleagues on the best use of these channels.
- Confident and competent in using content management systems to update websites and intranet systems.
- The ability to understand and communicate technical issues to non- technical staff.
Desirable
- Some knowledge of project management principles.
Experience
Essential
- Previous experience of managing social and digital media channels for a public or private sector organisation.
- Experience of using digital evaluation and planning tools and techniques, including an understanding of SEO.
Management Skills
Essential
- Skills for managing aspects of projects ensuring they meet financial targets.
Qualifications
Desirable
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
Communication skills
Essential
- Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills
- Ability to pull together comprehensive draft reports, data and letters
Desirable
- Negotiating, networking and persuasive skills
Analytical Skills
Essential
- Problem solving skills and ability to respond to sudden unexpected demands
- Excellent time management skills with the ability to re-prioritise
Planning Skills
Essential
- Skills for supporting project management
Person Specification
Knowledge, Training and Experience
Essential
- Evidence of keeping up-to-date with best practice in digital communications.
- Able to demonstrate a creative working style which includes generating engaging content on a range of topics working directly with members of the public and staff
- Understanding of the nature of web content and ability to plan what works best for different target audiences.
- Knowledge of a wide range of online channels and the ability to advise colleagues on the best use of these channels.
- Confident and competent in using content management systems to update websites and intranet systems.
- The ability to understand and communicate technical issues to non- technical staff.
Desirable
- Some knowledge of project management principles.
Experience
Essential
- Previous experience of managing social and digital media channels for a public or private sector organisation.
- Experience of using digital evaluation and planning tools and techniques, including an understanding of SEO.
Management Skills
Essential
- Skills for managing aspects of projects ensuring they meet financial targets.
Qualifications
Desirable
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
Communication skills
Essential
- Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills
- Ability to pull together comprehensive draft reports, data and letters
Desirable
- Negotiating, networking and persuasive skills
Analytical Skills
Essential
- Problem solving skills and ability to respond to sudden unexpected demands
- Excellent time management skills with the ability to re-prioritise
Planning Skills
Essential
- Skills for supporting project management
Employer details
Employer name
NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board
Address
360 Bristol – Three Six Zero
Marlborough Street
Bristol
BS1 3NX
Employer's website
https://bnssg.icb.nhs.uk/ (Opens in a new tab)
