Senior Professional Lead –Highly Complex Care All Age Continuing Care

NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board

The closing date is 23 September 2024

Job summary

We are looking for an outstanding candidate who can work both strategically and operationally to delivering the priorities of the ICB and the Office of the Chief Nurse.

Following organisational change, we are keen to appoint a professional leader who can support a specialist, high performing team whose purpose is to ensure the most vulnerable in our society receive the care and support they need. They will be in receipt of care that is either partially or fully funded by the NHS and in line with the NHS Continuing care and Continuing Health Care framework. Our aim is to commission high quality, safe and personalised care; ensuring the team have the key capabilities and capacity to deliver improved outcomes for our population in line with the statutory responsibilities and frameworks.

You will be a registered professional such as a registered nurse, or AHP with at least 3 years' experience in the area of Funded Care demonstrating an understanding of the statutory requirements of the ICB alongside an ability to lead compassionately. You will have a commitment to a matrix leadership approach that enables the team to work at the top of their licence, delivering an outcome-based approach. You will ensure that BNSSG ICB can deliver on our responsibility to work with partners to meet the needs of the whole population.

Main duties of the job

The post holder will provide senior professional leadership and support to the specialist teams. Leading the delivery of the service and aligning processes and practices within the core business objectives of the Chief Nursing Office, which are to deliver services that:

o Offer the best possible health and care outcomes for the population of BNSSG, regardless of where they are in receipt of their care regardless of where they are in receipt of their care

o Are high quality, efficient and effective, eliminating unwarranted variation and optimising use of resources within an affordable and sustainable financial envelop

o Provide joined up pathways and processes, optimising patient experience

o Promote the NHS Constitution and deliver Constitutional Standards

o Oversee the quality of care delivered to the population of BNSSG

About us

We are committed to creating an inclusive organisation that promotes and values diversity. We know from experience that different ideas, perspectives and backgrounds create a stronger, more creative workplace that helps us to deliver the best services. We welcome applications which represent the rich diversity of our community; from people of all ages, disabled people, all genders, people from ethnic minority groups, LGBTQ+ people, people with diverse gender identity and expression, people from all religions and beliefs and other diverse characteristics, and we have processes in place to ensure that all applications are treated fairly and consistently at every stage of the recruitment process.

Date posted

10 September 2024

Pay scheme

Agenda for change

Band

Band 8b

Salary

£62,215 to £72,293 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

461-ICB-6138MB

Job locations

Funded Care Team, Nursing and Quality Directorate BNSSG ICB

100 Temple Street

Bristol

BS1 6AG


Job description

Job responsibilities

This is a senior, challenging post which will require dynamic leadership and excellent communication skills, a proven capacity to work across the multidisciplinary spectrum at both strategic and operational levels, and to engage service users and key stakeholders and demonstrable competencies in the management and delivery of the NHS all age Continuing Healthcare Team

The post straddles the strategic/operational interface within NHS all age continuing healthcare services. The post holder is required to be able to provide advice and guidance to the ICB on interpretation but gain appropriate clinical, Professional and legal advice as required and to ensure that the organization is in line with changing legislation.

They will have specialist knowledge on NHS Continuing Healthcare and Funded Nursing care and associated legislation as well as an understanding of the national perspective and future strategy for the NHS Continuing Healthcare service and related to areas of health and social care. They will ensure staff are fully aware of the implications and can contribute effectively to service improvement.

The post holder will take the strategic lead for planning and development of NHS all age Continuing Healthcare across BNSSG, working with all stakeholders, including service users, parents and carers, to ensure that service planning and developments reflect identified local needs, meet the strategic objectives of the ICB and are in line with national policy.

The post holder will contribute to the departments strategic workforce planning, governance, quality improvement, financial and performance management processes and will have responsibility for their effective implementation of these processes across those services for which they have responsibility.

Supporting the Deputy Director of Nursing and Quality and senior leadership colleagues, they will provide regular reports on performance to brief senior staff and meet local and external accountability requirements e.g., participating in the completion of performance management reports and discussions with ICB and Local Area Team.

The post holder will work alongside the lead for mental health, learning disability and autism to secure the development of a strategy to ensure that a PHB funding model is the default funding approach in line with national expectations and guidance.

The post holder will undertake detailed analysis of information making recommendations based on methodology-based audit/review and strategically plan and drive continual improvement in all areas paying particular attention to ensuring children young people and their families with complex needs have a supported and good experience of transitioning from childrens, services to adult service. This is to ensure a seamless approach to meeting the care needs is central to the planning of their care

The post holder will be responsible for developing the local processes across BNSSG for people with highly complex care needs and for whom the ICB has a duty of care to provide support that cannot be met wholly by existing commissioned services. They will contribute to the shaping of services to ensure that the ICB successfully discharges its responsibilities under the legal and statutory frameworks.

The contracted work base for this post is located at 100 Temple St, Bristol BS21 6AG.The ICB supports hybrid working. However, in order to deliver the functions of the services, flexibility and agility are required by the post holder to deliver all aspects of this role. Therefore, the post holder must be able to commit to being available to meet in person at short notice. This may include a variety of locations such as being in the office, in the BNSSG localityor out of area to support the delivery of the requirements of the role and ICB. The ICB retains the right to request that staff work from any ICB approved location during their contracted hours within the BNSSG ICB locality at the managers discretion.

Job description

Job responsibilities

This is a senior, challenging post which will require dynamic leadership and excellent communication skills, a proven capacity to work across the multidisciplinary spectrum at both strategic and operational levels, and to engage service users and key stakeholders and demonstrable competencies in the management and delivery of the NHS all age Continuing Healthcare Team

The post straddles the strategic/operational interface within NHS all age continuing healthcare services. The post holder is required to be able to provide advice and guidance to the ICB on interpretation but gain appropriate clinical, Professional and legal advice as required and to ensure that the organization is in line with changing legislation.

They will have specialist knowledge on NHS Continuing Healthcare and Funded Nursing care and associated legislation as well as an understanding of the national perspective and future strategy for the NHS Continuing Healthcare service and related to areas of health and social care. They will ensure staff are fully aware of the implications and can contribute effectively to service improvement.

The post holder will take the strategic lead for planning and development of NHS all age Continuing Healthcare across BNSSG, working with all stakeholders, including service users, parents and carers, to ensure that service planning and developments reflect identified local needs, meet the strategic objectives of the ICB and are in line with national policy.

The post holder will contribute to the departments strategic workforce planning, governance, quality improvement, financial and performance management processes and will have responsibility for their effective implementation of these processes across those services for which they have responsibility.

Supporting the Deputy Director of Nursing and Quality and senior leadership colleagues, they will provide regular reports on performance to brief senior staff and meet local and external accountability requirements e.g., participating in the completion of performance management reports and discussions with ICB and Local Area Team.

The post holder will work alongside the lead for mental health, learning disability and autism to secure the development of a strategy to ensure that a PHB funding model is the default funding approach in line with national expectations and guidance.

The post holder will undertake detailed analysis of information making recommendations based on methodology-based audit/review and strategically plan and drive continual improvement in all areas paying particular attention to ensuring children young people and their families with complex needs have a supported and good experience of transitioning from childrens, services to adult service. This is to ensure a seamless approach to meeting the care needs is central to the planning of their care

The post holder will be responsible for developing the local processes across BNSSG for people with highly complex care needs and for whom the ICB has a duty of care to provide support that cannot be met wholly by existing commissioned services. They will contribute to the shaping of services to ensure that the ICB successfully discharges its responsibilities under the legal and statutory frameworks.

The contracted work base for this post is located at 100 Temple St, Bristol BS21 6AG.The ICB supports hybrid working. However, in order to deliver the functions of the services, flexibility and agility are required by the post holder to deliver all aspects of this role. Therefore, the post holder must be able to commit to being available to meet in person at short notice. This may include a variety of locations such as being in the office, in the BNSSG localityor out of area to support the delivery of the requirements of the role and ICB. The ICB retains the right to request that staff work from any ICB approved location during their contracted hours within the BNSSG ICB locality at the managers discretion.

Person Specification

Knowledge, Training and Experience

Essential

  • Educated to Masters level or equivalent level of experience of working at a senior level in specialist area
  • Extensive knowledge of national care frameworks, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent
  • Evidence of post qualifying and continuing professional development
  • Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
  • Should have an appreciation of the relationship between the Department of Health, NHS England, and individual provider and commissioning organisations
  • Must have an awareness of current BNSSG delivery of continuing healthcare and and associated challenges.
  • Member of relevant professional body

Communication Skills

Essential

  • Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level
  • Good presentational skills for conveying complex concepts
  • Ability to use informed persuasion to influence others

Analytical

Essential

  • Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery
  • Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution

Planning Skills

Essential

  • Evidence of planning and delivering programmes and projects and services on time.

Management Skills

Essential

  • Previous experience of all areas of staff management

Physical Skills

Essential

  • Working knowledge of Microsoft Office with intermediate keyboard skills.

Autonomy

Essential

  • Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales
  • Interpreting national policy for implementation

Equality and Diversity

Essential

  • Demonstrable understanding of equality, diversity and inclusion with evidence of personal impact in these areas
  • Evidence of reviewing and implementing the most effective way to promote equality, diversity and inclusion across employment practices and/or service delivery. Demonstrate the ability to take appropriate actions which support and promote this agenda.

Financial and Physical Resources

Essential

  • Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
Person Specification

Knowledge, Training and Experience

Essential

  • Educated to Masters level or equivalent level of experience of working at a senior level in specialist area
  • Extensive knowledge of national care frameworks, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent
  • Evidence of post qualifying and continuing professional development
  • Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
  • Should have an appreciation of the relationship between the Department of Health, NHS England, and individual provider and commissioning organisations
  • Must have an awareness of current BNSSG delivery of continuing healthcare and and associated challenges.
  • Member of relevant professional body

Communication Skills

Essential

  • Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level
  • Good presentational skills for conveying complex concepts
  • Ability to use informed persuasion to influence others

Analytical

Essential

  • Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery
  • Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution

Planning Skills

Essential

  • Evidence of planning and delivering programmes and projects and services on time.

Management Skills

Essential

  • Previous experience of all areas of staff management

Physical Skills

Essential

  • Working knowledge of Microsoft Office with intermediate keyboard skills.

Autonomy

Essential

  • Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales
  • Interpreting national policy for implementation

Equality and Diversity

Essential

  • Demonstrable understanding of equality, diversity and inclusion with evidence of personal impact in these areas
  • Evidence of reviewing and implementing the most effective way to promote equality, diversity and inclusion across employment practices and/or service delivery. Demonstrate the ability to take appropriate actions which support and promote this agenda.

Financial and Physical Resources

Essential

  • Previously responsible for a budget, involved in budget setting and working knowledge of financial processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board

Address

Funded Care Team, Nursing and Quality Directorate BNSSG ICB

100 Temple Street

Bristol

BS1 6AG


Employer's website

https://bnssg.icb.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board

Address

Funded Care Team, Nursing and Quality Directorate BNSSG ICB

100 Temple Street

Bristol

BS1 6AG


Employer's website

https://bnssg.icb.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Associate Director of Nursing

Kathryn Dalby-Welsh

kathryn.dalby-welsh1@nhs.net

07920558285

Date posted

10 September 2024

Pay scheme

Agenda for change

Band

Band 8b

Salary

£62,215 to £72,293 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

461-ICB-6138MB

Job locations

Funded Care Team, Nursing and Quality Directorate BNSSG ICB

100 Temple Street

Bristol

BS1 6AG


Supporting documents

Privacy notice

NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board's privacy notice (opens in a new tab)