Job summary
NHS Surrey Heartlands works in partnership with local health and care organisations - along with staff, patients, their carers, families, and the public - to support people to live healthier lives. We have an ambitious vision for transformation and continuous improvement of health and care across our footprint, supporting the overall objectives of our wider integrated care system; to improve outcomes in population health and healthcare; tackle inequalities in outcomes, experience and access; enhance productivity and value for money and support broader social and economic development in their area.
To deliver our objectives we need a team of talented, collaborative professionals who share the same vision and are passionate about what they do.
This role is eligible for agile working and the base can be chosen on appointment closest to applicants home address.
Please note the role will require office attendance 2-4 times per month.
Main duties of the job
Ensure that the ICS is complying with all aspects set out in the Long-Term Plan and National Bundle of Care for Children and Young People with AsthmaContribute to performance improvement, taking a lead for identified areas.To lead the delivery of day-to-day activities and projectsTo oversee team members and engage and liaise with key stakeholdersLead the delivery of project plans, allocating tasks as appropriate, identifying risks, issues and dependencies, considering best practice and current options and ultimately making decisions in the best interest of the project. Able to analyse the national bundle of care for children and young people with Asthma and direction, assessing and interpreting its impact locally within Surrey Heartlands and member organisations, highlighting and adjusting plans in response
Validating invoices and escalate queries as required.Support and develop business cases to support business improvement proposalsManage own workload, working independently and prioritising as requiredResponsible for working with staff from a wide range of disciplines across a large number of organisations and helping to organise and facilitate informal and formal teaching sessions, in conjunction with the Children and Young people's Respiratory Clinical Lead
About us
Surrey Heartlands is a partnership of organisations working together - with staff, patients, their carers, families, and the public - to support people to live healthier lives. Surrey Heartlands developed into an Integrated Care Board (ICB) since July 2022, working through 4 Integrated, dynamic, and sustainable place-based partnerships (our Places), each working together to deliver a shared vision across Surrey.
The 4 Place partnerships are known as:
North West Surrey Alliance
Guildford and Waverley Alliance
Surrey Downs Health and Care
East Surrey Place
We have an ambitious vision for transformation and continuous improvement of health and care across our footprint and to deliver our objectives we need a team of capable, collaborative professionals who share the same vision. We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better patient outcomes.
We welcome all applications, especially those from underrepresented communities, including people with a disability, and those from Black, Asian and Minority Ethnic (BAME) backgrounds.
Job description
Job responsibilities
Please see the job description and the person specification documents attached within this job advert.
Job description
Job responsibilities
Please see the job description and the person specification documents attached within this job advert.
Person Specification
Knowledge, Training and Experience
Essential
- Educated to masters level and/or equivalent level of experience of working at a senior level / project management experience.
- Evidence of continuing professional development within service change/ improvement / transformation
- Comprehensive knowledge of project principles, techniques and tools, such as Prince 2 Foundation and Microsoft Project
- An understanding of the current health policies and national objectives within the NHS / and local Surrey Heartlands strategy
- Appreciation of the relationship between NHS England and individual provider and commissioning organisations
- Significant understanding of primary and secondary care and community services as interconnected health care systems
- In depth understanding and experience in clinical transformation/ implementation of systems wide pathways / design and in particular within a health environment to improve care and treatment
- Working knowledge of Microsoft Office with intermediate keyboard skills.
Desirable
- Experience of managing a team
- Recognisable Project, programme management qualification
Communication Skills
Essential
- Must be able to provide and receive highly complex, sensitive, or contentious information and negotiate with senior stakeholders on difficult and controversial issues
- Ability to forge and maintain working relationships with others across organisational boundaries
- Good presentational skills for conveying complex and technical concepts for a broad range of stakeholders including non-technical audience
Analytical
Essential
- Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
- Problem solving skills and ability to respond to sudden unexpected demands
- Ability to take decisions on difficult and contentious issues where there may be a number of courses of action
- Strategic thinking - ability to anticipate and resolve problems before they arise
Planning Skills
Essential
- Demonstrated significant capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
- Significant experience managing successful projects.
- Significant experience of identifying, assessing, and reporting risk
- Ability to redesign services, lead and manage successful change and service transformation programmes.
- Ability to identify risks, anticipate issues and create solutions to resolve problems in relation to project or service delivery
Desirable
- Experience of managing a team
Autonomy
Essential
- Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
Equality and Diversity
Essential
- Demonstrates knowledge and understanding of equality of opportunity and diversity taking into account and being aware of how individual actions contribute to and make a difference to the equality agenda
Other
Essential
- Ability to working in a busy environment
- Adaptability, flexibility and ability to cope with uncertainty and change
- Professional calm and efficient manner
- Effective organiser, influencer and networker
- Demonstrates a strong desire to improve performance and make a difference by focusing on goals
- Demonstrates honesty and integrity and promotes organisational values
- Embrace change, viewing it as an opportunity to learn and develop.
- Able to travel to stakeholder sites within Surrey, as required and if virtual meeting not possible.
Person Specification
Knowledge, Training and Experience
Essential
- Educated to masters level and/or equivalent level of experience of working at a senior level / project management experience.
- Evidence of continuing professional development within service change/ improvement / transformation
- Comprehensive knowledge of project principles, techniques and tools, such as Prince 2 Foundation and Microsoft Project
- An understanding of the current health policies and national objectives within the NHS / and local Surrey Heartlands strategy
- Appreciation of the relationship between NHS England and individual provider and commissioning organisations
- Significant understanding of primary and secondary care and community services as interconnected health care systems
- In depth understanding and experience in clinical transformation/ implementation of systems wide pathways / design and in particular within a health environment to improve care and treatment
- Working knowledge of Microsoft Office with intermediate keyboard skills.
Desirable
- Experience of managing a team
- Recognisable Project, programme management qualification
Communication Skills
Essential
- Must be able to provide and receive highly complex, sensitive, or contentious information and negotiate with senior stakeholders on difficult and controversial issues
- Ability to forge and maintain working relationships with others across organisational boundaries
- Good presentational skills for conveying complex and technical concepts for a broad range of stakeholders including non-technical audience
Analytical
Essential
- Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
- Problem solving skills and ability to respond to sudden unexpected demands
- Ability to take decisions on difficult and contentious issues where there may be a number of courses of action
- Strategic thinking - ability to anticipate and resolve problems before they arise
Planning Skills
Essential
- Demonstrated significant capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
- Significant experience managing successful projects.
- Significant experience of identifying, assessing, and reporting risk
- Ability to redesign services, lead and manage successful change and service transformation programmes.
- Ability to identify risks, anticipate issues and create solutions to resolve problems in relation to project or service delivery
Desirable
- Experience of managing a team
Autonomy
Essential
- Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
Equality and Diversity
Essential
- Demonstrates knowledge and understanding of equality of opportunity and diversity taking into account and being aware of how individual actions contribute to and make a difference to the equality agenda
Other
Essential
- Ability to working in a busy environment
- Adaptability, flexibility and ability to cope with uncertainty and change
- Professional calm and efficient manner
- Effective organiser, influencer and networker
- Demonstrates a strong desire to improve performance and make a difference by focusing on goals
- Demonstrates honesty and integrity and promotes organisational values
- Embrace change, viewing it as an opportunity to learn and develop.
- Able to travel to stakeholder sites within Surrey, as required and if virtual meeting not possible.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Surrey Heartlands ICB
Address
Woking
Dukes Court
Woking
GU21 5BH