Job summary
NHS Surrey Heartlands works in partnership with local health and care organisations. As one of four Place Based Partnerships in Surrey Heartlands Integrated Care System, Guildford and Waverley Health and Care Alliance is at the forefront of integrated system working. We work together across health, care, local authorities and the community and voluntary sector to meet the health care and wellbeing needs of our populations.
We believe we can achieve more by working together. We want to go further joining up health and care services and considering all aspects of a person's health, wellbeing and social care needs. This means investing our collective resources with a focus on prevention, early intervention and responsive care, we have a clear focus on the wider determinants of health and reducing health inequalities. Vital to our success are our relationships with local communities as we work to develop a culture of healthy living and supportive neighbourhoods. To deliver our objectives we need a team of talented, collaborative professionals who share the same vision and are passionate about what they do.
Main duties of the job
The Associate Director Guildford and Waverley is instrumental to progression of our partnership working, driving the establishment of our integrated neighbourhood teams, championing collaboration and integration. The post holder will provide matrix leadership to the priority projects and programme work, forming trusted relationships across partner organisations and with residents and local communities and leaders. As a member of the senior leadership team the postholder will have clear responsibilities to enable achievement of our Place based responsibilities, these currently include Surrey Heartlands Critical Five, implementing the findings of the Fuller Stocktake, key operational targets and our priority areas of focus.
About us
Surrey Heartlands is a partnership of organisations working together - with staff, patients, their carers, families, and the public - to support people to live healthier lives. Surrey Heartlands developed into an Integrated Care Board (ICB) since July 2022, working through 4 Integrated, dynamic, and sustainable place-based partnerships (our Places), each working together to deliver a shared vision across Surrey.
The 4 Place partnerships are known as:
North West Surrey Alliance
Guildford and Waverley Alliance
Surrey Downs Health and Care
East Surrey Place
We have an ambitious vision for transformation and continuous improvement of health and care across our footprint and to deliver our objectives we need a team of capable, collaborative professionals who share the same vision. We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better patient outcomes.
We welcome all applications, especially those from underrepresented communities, including people with a disability, and those from Black, Asian and Minority Ethnic (BAME) backgrounds.
Job description
Job responsibilities
Please see the job description and the person specification documents attached within this job advert.
There may be a requirement to be on-call as part of this role in the future.
Job description
Job responsibilities
Please see the job description and the person specification documents attached within this job advert.
There may be a requirement to be on-call as part of this role in the future.
Person Specification
Knowledge, Training and Experience
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area
- Evidence of post qualifying and continuing professional development
- Member of relevant professional body
- Understanding of the background to and aims of Integrated Care Systems, current healthcare policy and appreciation of the implications of this on engagement and delivery
- Appreciation of the relationship between the Department of Health and Social Care, NHS England, the ICS and individual provider and commissioning organisations
- Experience of leading and developing services at a local level, working across multiple organisations
- Significant experience of transformation, change management and quality improvement in a complex environment
- Evidence of translation of strategy into delivery
Desirable
- Experience working in a complex matrix management role, with various key stakeholders
- Specialist knowledge of policy, redesign, and delivery across a broad range of areas including primary, community and secondary care health services, mental health, social care and local government services
Analytical
Essential
- High level analytical skills and the ability to draw qualitative and quantitative data from a wide range of sources and present in a clear concise manner
- Ability to analyse numerical and written data, assess options and draw appropriate conclusions
- High level critical thinking skills
- Ability to develop, maintain and monitor information systems to support innovation initiatives
- Demonstrates sound judgement in the absence of clear guidelines or precedent, seeking advice as necessary from more senior management when appropriate
- Ability to analyse highly complex issues where material is conflicting and drawn from multiple sources
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making
Communication & Relationship Skills
Essential
- Highly developed communication skills with the ability to communicate on highly complex matters and difficult situations
- Ability to provide and receive, convey and present highly complex, sensitive and/or contentious information to large groups, responding openly to questions to ensure full understanding and engagement
- Ability to communicate with clinical, academic and all levels of staff effectively
- Significant experience of dealing with a variety of people and range of professionals in an appropriate manner, including frontline teams, the public and clinical professionals
- Provide advice and guidance with tact and sensitivity; Staff Coaching skills
Desirable
- Experience in working with seldom heard groups, black and minority ethnic groups and other groups who are reluctant to engage with healthcare providers, to achieve favourable outcomes
- Experience of leading co-design and co- development approaches to partnership solutions / improvement programmes
Management Skills
Essential
- Experience in leading a major change initiative with entrepreneurialism in a challenging organisational environment
- Experience of creating a new team and motivating and inspiring staff to work together to achieve a common objective
- Ability to delegate effectively
- Ability to work effectively between strategic and operational activities where required
- Ability to demonstrate a high level of expertise in providing senior leadership
- Leadership abilities to deliver outcomes, overcoming barriers and resistance to change
Planning Skills
Essential
- Leadership, vision, strategic thinking and planning with highly developed political skills
- Ability to analyse both strategic and operational issues and provide positive and innovative solutions
- Evidence of delivering on ideas and concepts
Physical Skills
Essential
- Working knowledge of Microsoft Office with intermediate keyboard skills
Equality and Diversity
Essential
- Will consider the most effective way to promote equality of opportunity and good working relationships in employment and service delivery and has the ability to take actions which support and promote this agenda
- Commitment to equality and a desire to build a talented and diverse team
Autonomy
Essential
- Ability to work on own initiative and organise workload, allocating work as necessary, working to tight and often changing deadlines
- Ability to make decisions autonomously, when required, on difficult issues
Financial and Physical Resource
Essential
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
Other
Essential
- Determination, perseverance, and resilience
- Flexibility, and the ability to handle a rapidly changing and ambiguous environment
- Ability to demonstrate the NHS and ICS values and behaviours in all aspects of work and interactions with colleagues, stakeholders, patients and service users
Person Specification
Knowledge, Training and Experience
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area
- Evidence of post qualifying and continuing professional development
- Member of relevant professional body
- Understanding of the background to and aims of Integrated Care Systems, current healthcare policy and appreciation of the implications of this on engagement and delivery
- Appreciation of the relationship between the Department of Health and Social Care, NHS England, the ICS and individual provider and commissioning organisations
- Experience of leading and developing services at a local level, working across multiple organisations
- Significant experience of transformation, change management and quality improvement in a complex environment
- Evidence of translation of strategy into delivery
Desirable
- Experience working in a complex matrix management role, with various key stakeholders
- Specialist knowledge of policy, redesign, and delivery across a broad range of areas including primary, community and secondary care health services, mental health, social care and local government services
Analytical
Essential
- High level analytical skills and the ability to draw qualitative and quantitative data from a wide range of sources and present in a clear concise manner
- Ability to analyse numerical and written data, assess options and draw appropriate conclusions
- High level critical thinking skills
- Ability to develop, maintain and monitor information systems to support innovation initiatives
- Demonstrates sound judgement in the absence of clear guidelines or precedent, seeking advice as necessary from more senior management when appropriate
- Ability to analyse highly complex issues where material is conflicting and drawn from multiple sources
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making
Communication & Relationship Skills
Essential
- Highly developed communication skills with the ability to communicate on highly complex matters and difficult situations
- Ability to provide and receive, convey and present highly complex, sensitive and/or contentious information to large groups, responding openly to questions to ensure full understanding and engagement
- Ability to communicate with clinical, academic and all levels of staff effectively
- Significant experience of dealing with a variety of people and range of professionals in an appropriate manner, including frontline teams, the public and clinical professionals
- Provide advice and guidance with tact and sensitivity; Staff Coaching skills
Desirable
- Experience in working with seldom heard groups, black and minority ethnic groups and other groups who are reluctant to engage with healthcare providers, to achieve favourable outcomes
- Experience of leading co-design and co- development approaches to partnership solutions / improvement programmes
Management Skills
Essential
- Experience in leading a major change initiative with entrepreneurialism in a challenging organisational environment
- Experience of creating a new team and motivating and inspiring staff to work together to achieve a common objective
- Ability to delegate effectively
- Ability to work effectively between strategic and operational activities where required
- Ability to demonstrate a high level of expertise in providing senior leadership
- Leadership abilities to deliver outcomes, overcoming barriers and resistance to change
Planning Skills
Essential
- Leadership, vision, strategic thinking and planning with highly developed political skills
- Ability to analyse both strategic and operational issues and provide positive and innovative solutions
- Evidence of delivering on ideas and concepts
Physical Skills
Essential
- Working knowledge of Microsoft Office with intermediate keyboard skills
Equality and Diversity
Essential
- Will consider the most effective way to promote equality of opportunity and good working relationships in employment and service delivery and has the ability to take actions which support and promote this agenda
- Commitment to equality and a desire to build a talented and diverse team
Autonomy
Essential
- Ability to work on own initiative and organise workload, allocating work as necessary, working to tight and often changing deadlines
- Ability to make decisions autonomously, when required, on difficult issues
Financial and Physical Resource
Essential
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
Other
Essential
- Determination, perseverance, and resilience
- Flexibility, and the ability to handle a rapidly changing and ambiguous environment
- Ability to demonstrate the NHS and ICS values and behaviours in all aspects of work and interactions with colleagues, stakeholders, patients and service users
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Surrey Heartlands ICB
Address
Millmead House
Guildford
GU2 4BB