Job summary
NHS Surrey Heartlands ICB have an exciting opportunity for a Senior EPRR Manager in our Emergency Preparedness, Resilience and Response (EPRR) Team. The team works collaboratively across the Integrated Care System (ICS) to ensure preparedness and response arrangements are in place for the ICB and our commissioned provider organisations to keep our patients and residents safe.
Main duties of the job
Reporting to the Deputy Head of EPRR, the Senior EPRR Manager will work across the full spectrum of EPRR disciplines including risk assessments, planning, training, response and recovery as well as undertaking duties to support business continuity management and the ICB annual assurance programme of NHS funded providers across the Surrey area both internally and with resilience partners. The successful candidate will also play a part in our procurements, supporting incident response and in monitoring compliance.
This role may be required to partake in an on-call rota.
We are looking for a passionate, experienced resilience professional. If this is you, we would look forward to receiving your application.
About us
Surrey Heartlands is a partnership of organisations working together - with staff, patients, their carers, families, and the public - to support people to live healthier lives. Surrey Heartlands developed into an Integrated Care Board (ICB) in July 2022, working through 4 Integrated, dynamic, and sustainable place-based partnerships (our Places), each working together to deliver a shared vision across Surrey.
The 4 Place partnerships are known as:
Guildford and Waverley AllianceSurrey Downs Health and CareEast Surrey PlaceNorth West Surrey Alliance
We have an ambitious vision for transformation and continuous improvement of health and care across our footprint and to deliver our objectives we need a team of capable, collaborative professionals who share the same vision. We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better patient outcomes.
We welcome all applications, especially those from underrepresented communities, including people with a disability, and those from Black, Asian and Minority Ethnic (BAME) backgrounds.
Job description
Job responsibilities
Please see the job description and the person specification for a more detailed description of the post.
Job description
Job responsibilities
Please see the job description and the person specification for a more detailed description of the post.
Person Specification
Knowledge, Training and Experience
Essential
- Educated to first degree level or equivalent level of experience of working at a senior level in specialist area (e.g. DipHEP).
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent, including emergency and resilience systems.
- Evidence of post qualifying and continuing professional development
- Evidence of conducting assurance reviews
- Experience of providing tactical support to on-call managers at tactical co-ordinating and strategic co-ordinating groups
- Experience of multi-agency planning / training / exercising
- Member of relevant professional body (e.g. EPS, ICPEM, BCI etc)
Analytical
Essential
- Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery
- Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution
Communication & Relationship Skills
Essential
- Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level.
- Good presentational skills for conveying complex concepts
- Ability to use informed persuasion to influence others.
Management Skills
Essential
- Abilities for financial and staff management.
- Must be able to prioritise own work effectively and be able to direct activities of others. Experience of managing and motivating a team and reviewing performance of the individuals
Planning Skills
Essential
- Evidence of planning and delivering programmes and projects and services on time.
Physical Skills
Essential
- Working knowledge of Microsoft Office with intermediate keyboard skills.
Equality and Diversity
Essential
- Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to the local health and care system.
Autonomy
Essential
- Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales interpreting national policy for implementation.
Financial and Physical Resources
Essential
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
Other
Essential
- Team working skills
- Self-motivated
- Ability to move between details and the bigger picture.
- Demonstrates honesty and integrity and promotes organisational values.
- Embrace change, viewing it as an opportunity to learn and develop.
- Ability to demonstrate the NHS and ICS values and behaviours in all aspects of work and interactions with colleagues, stakeholders, patients, and service users.
Person Specification
Knowledge, Training and Experience
Essential
- Educated to first degree level or equivalent level of experience of working at a senior level in specialist area (e.g. DipHEP).
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent, including emergency and resilience systems.
- Evidence of post qualifying and continuing professional development
- Evidence of conducting assurance reviews
- Experience of providing tactical support to on-call managers at tactical co-ordinating and strategic co-ordinating groups
- Experience of multi-agency planning / training / exercising
- Member of relevant professional body (e.g. EPS, ICPEM, BCI etc)
Analytical
Essential
- Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery
- Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution
Communication & Relationship Skills
Essential
- Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level.
- Good presentational skills for conveying complex concepts
- Ability to use informed persuasion to influence others.
Management Skills
Essential
- Abilities for financial and staff management.
- Must be able to prioritise own work effectively and be able to direct activities of others. Experience of managing and motivating a team and reviewing performance of the individuals
Planning Skills
Essential
- Evidence of planning and delivering programmes and projects and services on time.
Physical Skills
Essential
- Working knowledge of Microsoft Office with intermediate keyboard skills.
Equality and Diversity
Essential
- Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to the local health and care system.
Autonomy
Essential
- Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales interpreting national policy for implementation.
Financial and Physical Resources
Essential
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
Other
Essential
- Team working skills
- Self-motivated
- Ability to move between details and the bigger picture.
- Demonstrates honesty and integrity and promotes organisational values.
- Embrace change, viewing it as an opportunity to learn and develop.
- Ability to demonstrate the NHS and ICS values and behaviours in all aspects of work and interactions with colleagues, stakeholders, patients, and service users.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Surrey Heartlands ICB
Address
Block C, 1st Floor Dukes Court
Dukes Street
Woking
GU21 5BH