Job summary
Supporting the work of our Local Maternity and Neonatal System, working closely with the wider communications and engagement team, trust communication teams, wider communications partners and local voluntary sector organisations, including Healthwatch Surrey is all included in this role.
Main duties of the job
This role will lead on implementing our women and children's communications and engagement strategy.
Please see attached Job Description & Person Specification.
About us
Surrey Heartlands is a partnership of organisations working together - with staff, patients, their carers, families, and the public - to support people to live healthier lives. Surrey Heartlands developed into an Integrated Care Board (ICB) since July 2022, working through 4 Integrated, dynamic, and sustainable partnerships (ICP's) , each working together to deliver a shared vision across Surrey. ICP's aim to improve how local services are designed and co-ordinated for efficiency and benefit to the patient and service users. Each partnership is based on co-operation with our component partners, and focusing on local population needs, priorities and decision making.
The 4 ICP's are known as:
- North West Surrey Alliance
- Guildford and Waverley Alliance
- Surrey Downs Health and Care
- East Surrey Place
We have an ambitious vision for transformation and continuous improvement of health and care across our footprint and to deliver our objectives we need a team of capable, collaborative professionals who share the same vision. We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We welcome all applications, especially those from underrepresented communities, including people with a disability, and those from Black, Asian and Minority Ethnic (BAME) backgrounds.
Job description
Job responsibilities
As well as supporting system-wide projects and campaigns, the post holder will lead projects requiring a broad range of internal and external communications skills, carry out stakeholder engagement, support media work and, if required, support public engagement and consultation regarding any proposed service changes.
As a member of the wider Surrey Heartlands communications and engagement team, the post holder may be required to undertake other duties and provide support to the wider team, where required.
Job description
Job responsibilities
As well as supporting system-wide projects and campaigns, the post holder will lead projects requiring a broad range of internal and external communications skills, carry out stakeholder engagement, support media work and, if required, support public engagement and consultation regarding any proposed service changes.
As a member of the wider Surrey Heartlands communications and engagement team, the post holder may be required to undertake other duties and provide support to the wider team, where required.
Person Specification
Qualifications
Essential
- Educated to masters level or equivalent level of experience at a senior level in communications field.
Knowledge and Experience
Essential
- Significant experience in preparing, implementing and evaluating effective communications and engagement plans for a range of projects/campaigns with tangible examples of successful delivery.
- Highly specialist knowledge and experience of internal and external communications, public relations, stakeholder engagement and working with the media.
- A good understanding of the public sector, particularly in relation to health and social care.
Skills, capabilities & attributes
Essential
- Excellent written, verbal and interpersonal communication skills
- Ability to translate complex projects, programmes and information to a wide range of internal and external stakeholders.
- Must be able to prioritise own work effectively and be able to direct activities of others.
- Undertake analysis (often under pressure to tight deadlines) of highly complex facts, situations and projects
- Lead development and delivery of project plans, drawing in support from partners and the wider communications and engagement team as necessary. Identifying risks, issues and dependencies, considering best practice and ultimately making decisions in the best interest of the project.
- Demonstrate proactive and constructive partner and wider stakeholder engagement and facilitation. Nurture key relationships and maintain networks internally and externally.
- Represent communications and engagement activity and progress at senior and executive levels.
- Experience of using word processing software to produce reports. Specialist knowledge of digital communications: social media channels and website content management systems.
Person Specification
Qualifications
Essential
- Educated to masters level or equivalent level of experience at a senior level in communications field.
Knowledge and Experience
Essential
- Significant experience in preparing, implementing and evaluating effective communications and engagement plans for a range of projects/campaigns with tangible examples of successful delivery.
- Highly specialist knowledge and experience of internal and external communications, public relations, stakeholder engagement and working with the media.
- A good understanding of the public sector, particularly in relation to health and social care.
Skills, capabilities & attributes
Essential
- Excellent written, verbal and interpersonal communication skills
- Ability to translate complex projects, programmes and information to a wide range of internal and external stakeholders.
- Must be able to prioritise own work effectively and be able to direct activities of others.
- Undertake analysis (often under pressure to tight deadlines) of highly complex facts, situations and projects
- Lead development and delivery of project plans, drawing in support from partners and the wider communications and engagement team as necessary. Identifying risks, issues and dependencies, considering best practice and ultimately making decisions in the best interest of the project.
- Demonstrate proactive and constructive partner and wider stakeholder engagement and facilitation. Nurture key relationships and maintain networks internally and externally.
- Represent communications and engagement activity and progress at senior and executive levels.
- Experience of using word processing software to produce reports. Specialist knowledge of digital communications: social media channels and website content management systems.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Surrey Heartlands ICB
Address
Dukes Court
First Floor Block C. Dukes Court. Duke Street.
Woking
GU21 5BH