CHC Senior Team Officer

Job summary

The post holder will be responsible for line managing a Continuing Healthcare (CHC) clinical team.Supporting the CHC Review and Assessments Manager and taking responsibility for the management of the day to day work assigned to the clinical service line. Ensuring that the clinical team, when carrying out their duties, work in accordance with the latest statutory requirements, in particular The National Framework for NHS Continuing Healthcare and Funded Nursing Care and that the practice is in line with the Good Practice Guidance revised 2012 and within the Code of Professional conduct NMC April 2015.o Manage the Team's, including developing and managing the team's business plan, progress and reporting risk and issue management.o Liaise with appropriate functions within the ICBo Case management across all age Continuing Healthcareo Take a lead in the coordination of training & development and recruitment activity across the Team.o The above is only an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

* Support the team in meeting it's KPI targets

* Oversee the investigating and responding to complaints from their CHC team.

* Lead in supporting the CHC portfolio in reporting and responding to Safeguarding.

Main duties of the job

o Contribute to performance improvement, taking a lead for identified areas where agreed. Responsible for line management of the Continuing Healthcare (CHC) clinical team and providing support.o Maintain and improve quality of assessments/ Decision Support Tool by clinical staff and maintain consistency of recommendations.o Ensure that the CHC team use national and local assessment tools appropriately and adhere to the lead times. Coordinate/ participate /support the assessment process by the multidisciplinary team to determine the eligibility as set out in the National Frameworko Ensure that the CHC team understands the importance and takes responsibility for explaining to patients, families, health and social careo colleagues and care providers, so that the process is transparent, robust, clearly understood and involves the individual, advocate or family members.o To undertake assessments and reviews, maintaining appropriate written records and communicate information as required with all relevant parties whilst maintaining appropriate confidentiality of the patient record.o Provide coordination of and participate in relevant working groups and provide project advice, expertise and support where requestedo Work with members of the Team to investigate the causesof any variance from target/plan and proactively contribute to the implementation of solutions.o Management of a risk and issues tracking mechanism and its proactive resolution and escalation processes.

About us

North East London is steeped in history and culture, and home to over two million people (and rising). It's the most diverse area of the UK; and because of that, one of the most exciting and vibrant places to work.

NHS North East London works with our health, social care, voluntary and community partners and residents) to plan and buy health services to meet our population's needs, making sure all parts of the local health and care system work effectively together. We work as part of the North East London Integrated Care System northeastlondonhcp.nhs.uk

We make sure residents and visitors have the best physical and mental health and have good access to high-quality health and care services. We have a vision to "work with and for all the people of North East London to create meaningful improvements in health, wellbeing and equity."

We serve eight local authority areas: Barking and Dagenham; City of London; Hackney; Havering; Newham; Redbridge; Tower Hamlets; and Waltham Forest.