NHS North East London

Senior EUC Engineer

Information:

This job is now closed

Job summary

The Senior EUC Engineer will use their extensive technical expertise, undertaking a lead role in the Enterprise security team focused on the management of endpoints and applications, ensuring devices and applications are deployed correctly, patched, managed and monitored across both corporate and primary care, the postholder will act as an escalation point and mentor to the wider team.

The purpose of the team is to maximise service availability for all IT users by minimising threats to the organisations Infrastructure from cyber security, ensuring target service levels are met or exceeded, drive improvements to the cyber security position whilst ensuring any new ICT service is future proof, efficient and compatible with corporate strategy and technical standards delivering a BAU support and project delivery service, the team are responsible for providing application deployment and management, patching, and end user compute management across the estate.

Main duties of the job

The post holder will work flexibly between 8am and 6pm as required, during practice opening hours, including during practice extended opening hours, 8am-8pm, 7 days per week, including bank holidays.

This may be covered by a rota or on call arrangements as appropriate.

About us

North East London is steeped in history and culture, and home to over two million people (and rising). It's the most diverse area of the UK; and because of that, one of the most exciting and vibrant places to work.

NHS North East London works with our health, social care, voluntary and community partners and residents) to plan and buy health services to meet our population's needs, making sure all parts of the local health and care system work effectively together. We work as part of the North East London Integrated Care System northeastlondonhcp.nhs.uk

We make sure residents and visitors have the best physical and mental health and have good access to high-quality health and care services. We have a vision to "work with and for all the people of North East London to create meaningful improvements in health, wellbeing and equity."

We serve eight local authority areas: Barking and Dagenham; City of London; Hackney; Havering; Newham; Redbridge; Tower Hamlets; and Waltham Forest.

Details

Date posted

14 March 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£58,698 to £65,095 a year Per annum inclusive of Inner London HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

161-NELICB-OC-0138-A

Job locations

Unex Tower

5 Station Street

London

E15 1DA


Job description

Job responsibilities

Please see attached JD and PS for detailed job description and main responsibilities.

Postholder has responsibility and accountability for own work area and leads independently on this Oversee team members delivery of day to day activities and projects and a range of business initiatives Operate in a highly political and sensitive environment Support a portfolio of initiatives; demonstrating value for money through tracking, managing and delivering agreed benefits Demonstrate effective stakeholder management across different departments and at all levels. Utilising multiple tools including Sophos, Datto, MDE, Tenable, Wallix to manage estate Package, Implement and manage deployments, configurations and upgrades of Applications Centrally deploy and manage patching of client and Server operating systems Support Enterprise Security Manager on planning, developing, reviewing and updating/upgrading the organisations technical strategy for Enterprise security and end point management. Develop, Monitor, maintain the corporate End point management and monitoring suites to meet current and future needs of the organisation. Take lead role driving effective resolution of all customer escalations to the enterprise security team. Work with relevant peers to ensure the security of the IT systems and to identify any risks arising on-going. Support the on-going assessment of the toolsets and systems to ensure they are fit for purpose, resilient and reflects the organisations Business Continuity requirements. Support team to ensure attack-surface of existing and planned business services is reduced by identifying deficiencies and opportunities for improvement. Support Enterprise security manager balance the needs of operational support and project delivery across the team, ensuring both remote and on-site support available as required Review and provide SME advice on the high-level and low-level designs to ensure proper integration of new solutions with security capabilities. Contribute to the development of the Data Security and Protection Toolkit ICT response and for managing the collation of the appropriate control data. Provide subject matter expertise on Information Security and end user compute management as and when necessary Design and develop automated tools to assist security management including guaranteed end states for Servers and EUC. Ensure all policies in relation to enterprise security and EUC management are maintained, reviewed and updated in a timely manner. Lead SME supporting team to manage and i

Job description

Job responsibilities

Please see attached JD and PS for detailed job description and main responsibilities.

Postholder has responsibility and accountability for own work area and leads independently on this Oversee team members delivery of day to day activities and projects and a range of business initiatives Operate in a highly political and sensitive environment Support a portfolio of initiatives; demonstrating value for money through tracking, managing and delivering agreed benefits Demonstrate effective stakeholder management across different departments and at all levels. Utilising multiple tools including Sophos, Datto, MDE, Tenable, Wallix to manage estate Package, Implement and manage deployments, configurations and upgrades of Applications Centrally deploy and manage patching of client and Server operating systems Support Enterprise Security Manager on planning, developing, reviewing and updating/upgrading the organisations technical strategy for Enterprise security and end point management. Develop, Monitor, maintain the corporate End point management and monitoring suites to meet current and future needs of the organisation. Take lead role driving effective resolution of all customer escalations to the enterprise security team. Work with relevant peers to ensure the security of the IT systems and to identify any risks arising on-going. Support the on-going assessment of the toolsets and systems to ensure they are fit for purpose, resilient and reflects the organisations Business Continuity requirements. Support team to ensure attack-surface of existing and planned business services is reduced by identifying deficiencies and opportunities for improvement. Support Enterprise security manager balance the needs of operational support and project delivery across the team, ensuring both remote and on-site support available as required Review and provide SME advice on the high-level and low-level designs to ensure proper integration of new solutions with security capabilities. Contribute to the development of the Data Security and Protection Toolkit ICT response and for managing the collation of the appropriate control data. Provide subject matter expertise on Information Security and end user compute management as and when necessary Design and develop automated tools to assist security management including guaranteed end states for Servers and EUC. Ensure all policies in relation to enterprise security and EUC management are maintained, reviewed and updated in a timely manner. Lead SME supporting team to manage and i

Person Specification

Knowledge, Training and Experience

Essential

  • Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
  • Extensive knowledge of server, Active directory, group policy, storage and virtualisation technologies
  • Significant experience of application packaging, scripting and automated deployments
  • Significant experience of managing end point devices and client O/S in an enterprise environment
  • Significant experience of centrally managed e.g AV products, SCCM/ Datto (or similar), MDE, Tenable, Wallix
  • Evidence of continued professional development

Other

Essential

  • Able to manage a team
Person Specification

Knowledge, Training and Experience

Essential

  • Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
  • Extensive knowledge of server, Active directory, group policy, storage and virtualisation technologies
  • Significant experience of application packaging, scripting and automated deployments
  • Significant experience of managing end point devices and client O/S in an enterprise environment
  • Significant experience of centrally managed e.g AV products, SCCM/ Datto (or similar), MDE, Tenable, Wallix
  • Evidence of continued professional development

Other

Essential

  • Able to manage a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS North East London

Address

Unex Tower

5 Station Street

London

E15 1DA


Employer's website

https://northeastlondon.icb.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

NHS North East London

Address

Unex Tower

5 Station Street

London

E15 1DA


Employer's website

https://northeastlondon.icb.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of Primary Care IT Services

Dave Game

dave.game@nhs.net

Details

Date posted

14 March 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£58,698 to £65,095 a year Per annum inclusive of Inner London HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

161-NELICB-OC-0138-A

Job locations

Unex Tower

5 Station Street

London

E15 1DA


Supporting documents

Privacy notice

NHS North East London's privacy notice (opens in a new tab)