Senior Server and System Manager

Job summary

The Infrastructure Manager will be responsible for both the Infrastructure systems and management of the infrastructure team. The post holder will use the extensive knowledge gained through technical expertise, team management and service management to lead and take responsibility for maintaining, managing, and developing the infrastructure both on-premise and in the cloud.

The purpose of the team is to maximise service availability of the infrastructure for all IT users across both corporate and primary care by ensuring target service levels are met or exceeded, drive improvements whilst ensuring any new ICT service is future proof, efficient and compatible with corporate strategy and technical standards as part of delivering a BAU support and project delivery service .

Main duties of the job

o Post holder has responsibility and accountability for own work area and leads independently on this. Takes guidance from corporate or national policies and guidelineso Ensure that the team strategy is in line with business objectives and are fully cascadedo As senior work stream lead, works internally and externally to deliver projects, initiatives and services to time and in a cost-effective wayo Support the identification and sharing of best practice in all matters of business and employee engagemento Operate in a highly political and sensitive environment.o Personally lead, support and contribute to formal negotiations with senior staff from external stakeholders, providing a high level of negotiating expertise.o To lead on planning, developing, reviewing and updating/upgrading the organisation's technical strategy for Infrastructure systemso Provide overall leadership to and management of the Infrastructure teamo Develop, Monitor, maintain the Infrastructure monitoring suites to meet current and futureneeds of the organisation.o Ability to interpret, deliver to, author, publish and report against Operational LevelAgreements (OLAs) and Service Level Agreements (SLAs)o Accountable for ensuring the Infrastructure function meets KPI performance.

About us

North East London is steeped in history and culture, and home to over two million people (and rising). It's the most diverse area of the UK; and because of that, one of the most exciting and vibrant places to work.

NHS North East London works with our health, social care, voluntary and community partners and residents) to plan and buy health services to meet our population's needs, making sure all parts of the local health and care system work effectively together. We work as part of the North East London Integrated Care System northeastlondonhcp.nhs.uk

We make sure residents and visitors have the best physical and mental health and have good access to high-quality health and care services. We have a vision to "work with and for all the people of North East London to create meaningful improvements in health, wellbeing and equity."

We serve eight local authority areas: Barking and Dagenham; City of London; Hackney; Havering; Newham; Redbridge; Tower Hamlets; and Waltham Forest.