Job summary
NHS Sussex ICB ambition is to create an inclusive working environment
which reflects our commitment to celebrate and promote diversity for all
groups. We are particularly under-represented in staff from Black, Asian, and
Minority Ethnic (BAME) and disabled communities and actively encourage and
welcome applications from these communities. Furthermore, we welcome
applications from reservists and ex-armed forces as we recognise the benefits
of the values, skills, training and experience that they bring to their work
with us.
We encourage all applicants to share their
equality information with us confidentially during the application process so
that we can statistically monitor how fair and equitable our recruitment
process is and how well we are reaching applicants from diverse communities and
identify where we need to improve. This information is removed before
shortlisting.
The Legal Services Team at NHS Sussex
Integrated Care Board has a new and exciting opportunity for a Paralegal to
join its team in a key role to support the delivery of in-house case management
of the community DOL applications and also assisting with some of the most
complex cases. If you are looking for a role that is unique, wide-ranging,
keeps you motivated and offers potential for development of your legal
knowledge within the NHS, then NHS Sussexs Legal Services team would be an
ideal team for you.
Main duties of the job
The Team delivers expert in-house legal services across Claims, Inquests, Mental Capacity Law and Mental Health Law as well as wide-ranging Healthcare Law. The Team has already undergone considerable change and development.This new role will be a key part of the transformation of legal services to ensure the in-house legal service provision is of the highest standard.
About us
NHS Sussex ICB are committed to
enabling team members to work in an agile and flexible way. We adopt a flexible
first approach to working patterns. We empower our people to work where, when,
and how they choose with minimum constraints to support their wellbeing to
sustain good work life balance and to optimise performance and delivery.
We celebrate diversity and promote equal
opportunities; we are committed to challenging and eliminating racism and other
forms of discrimination and advancing and promoting equality of opportunity in
the provision of services and creating an inclusive environment for all
employees. We believe that everyone has the right to be treated with dignity
and respect.
Flexible working requests will be
considered for all roles.
Agile working is
not just related to working from different locations or at different times. It
is about effectively utilising technology to improve work practices and to work
differently to increase our overall effectiveness to improve health outcomes
for our population.
Should you require a reasonable
adjustment to our recruitment process please contact the Recruitment Team at scw.peopleresource@nhs.net to ensure that measures can be put in place
to support you.
NHS Sussex has committed to achieving Net Zero Carbon emissions
by 2045. As a member of staff you will be encouraged and supported to implement
new ways of working that will help us achieve that goal.
Working for us - Sussex Health and Care (ics.nhs.uk)
Job description
Job responsibilities
Play a key role in
the processing of DOLS applications, ensuring statutory timescales are met and
are line with DOLS Code of Practice.
Communicate with
providers, assessors and members of the public.
This role will suit
someone who is a strong team player and who wants to provide an excellent
service for NHS Sussexs service users.
Admin support
across the Integrated Legal Team.
Acting
professionally at all times on behalf of the Integrated Legal Team.
Respond to internal and external enquiries,
either written, email, face to face or telephone using empathy and judgement
and taking appropriate action including giving (or withholding) potentially
complex and sensitive data as appropriate.
Maintaining
confidentiality at all times and making file notes for legal purposes.
Work confidently
with a variety of information management systems and computer software
packages.
Send and receive
sensitive information within and outside the Trust securely and without delay,
using relevant protection and encryption systems.
To assist the
Integrated Legal Team with a wide range of legal enquiries and reports,
prioritising and escalating to the Claims and Legal Services Manager, as
appropriate.
To provide cover
and support across the Integrated Legal Team.
Support
improvements and initiatives within the Integrated Legal Team.
Work within the
procedural guidelines.
Ensure deadlines
are met and take appropriate action to make sure that work is completed to
given timescales.
Job description
Job responsibilities
Play a key role in
the processing of DOLS applications, ensuring statutory timescales are met and
are line with DOLS Code of Practice.
Communicate with
providers, assessors and members of the public.
This role will suit
someone who is a strong team player and who wants to provide an excellent
service for NHS Sussexs service users.
Admin support
across the Integrated Legal Team.
Acting
professionally at all times on behalf of the Integrated Legal Team.
Respond to internal and external enquiries,
either written, email, face to face or telephone using empathy and judgement
and taking appropriate action including giving (or withholding) potentially
complex and sensitive data as appropriate.
Maintaining
confidentiality at all times and making file notes for legal purposes.
Work confidently
with a variety of information management systems and computer software
packages.
Send and receive
sensitive information within and outside the Trust securely and without delay,
using relevant protection and encryption systems.
To assist the
Integrated Legal Team with a wide range of legal enquiries and reports,
prioritising and escalating to the Claims and Legal Services Manager, as
appropriate.
To provide cover
and support across the Integrated Legal Team.
Support
improvements and initiatives within the Integrated Legal Team.
Work within the
procedural guidelines.
Ensure deadlines
are met and take appropriate action to make sure that work is completed to
given timescales.
Person Specification
Other
Essential
- An ability to maintain confidentiality and trust.
- Adaptability, flexibility, and ability to cope with uncertainty and change.
- Commitment to continuing professional development.
- Professional calm and efficient manner.
- Effective organiser.
- Demonstrate a strong desire to improve performance and make a difference by focusing on goals.
- Commitment to equality, diversity and inclusion and an understanding of equal opportunities.
Skills and Knowledge
Essential
- Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences.
- Evidence of success in efficient and effective project and programme management.
- Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
- Skills for nurturing key relationships and maintaining networks.
- Ability to analyse and interpret information, pre-empt, and evaluate issues, and recommend and appropriate course of action to address the issues.
- Problem solving skills and ability to respond to sudden unexpected demands.
- Strategic thinking ability to anticipate.
- Attention to detail combined with the ability to extract key messages from complex analysis.
- Independent thinker with demonstrated good judgement, problem-solving and analytical skills.
- Takes decisions on difficult and contentious issues where they may be several courses of action.
- Skills for project management.
- Previous experience in project management and planning.
- Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support.
- Skills for managing projects ensuring they meet financial targets.
Qualifications
Essential
- Educated to degree level in relevant subject plus further training to post graduate diploma or equivalent level of experience working at a similar level in specialist area.
- Further training or significant experience in project management, financial management or supporting change management processes.
Experience
Essential
- Experience and understanding of evaluating and measuring the performance of health services.
- Experience in communications and stakeholder management.
- Comprehensive knowledge of project management and/or health information systems development.
- Workforce development knowledge and experience.
- Working knowledge of Microsoft Project ECDL.
- A good understanding of the health and social care environment and roles and responsibilities within it.
Person Specification
Other
Essential
- An ability to maintain confidentiality and trust.
- Adaptability, flexibility, and ability to cope with uncertainty and change.
- Commitment to continuing professional development.
- Professional calm and efficient manner.
- Effective organiser.
- Demonstrate a strong desire to improve performance and make a difference by focusing on goals.
- Commitment to equality, diversity and inclusion and an understanding of equal opportunities.
Skills and Knowledge
Essential
- Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences.
- Evidence of success in efficient and effective project and programme management.
- Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
- Skills for nurturing key relationships and maintaining networks.
- Ability to analyse and interpret information, pre-empt, and evaluate issues, and recommend and appropriate course of action to address the issues.
- Problem solving skills and ability to respond to sudden unexpected demands.
- Strategic thinking ability to anticipate.
- Attention to detail combined with the ability to extract key messages from complex analysis.
- Independent thinker with demonstrated good judgement, problem-solving and analytical skills.
- Takes decisions on difficult and contentious issues where they may be several courses of action.
- Skills for project management.
- Previous experience in project management and planning.
- Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support.
- Skills for managing projects ensuring they meet financial targets.
Qualifications
Essential
- Educated to degree level in relevant subject plus further training to post graduate diploma or equivalent level of experience working at a similar level in specialist area.
- Further training or significant experience in project management, financial management or supporting change management processes.
Experience
Essential
- Experience and understanding of evaluating and measuring the performance of health services.
- Experience in communications and stakeholder management.
- Comprehensive knowledge of project management and/or health information systems development.
- Workforce development knowledge and experience.
- Working knowledge of Microsoft Project ECDL.
- A good understanding of the health and social care environment and roles and responsibilities within it.
