Job summary
NHS Sussex ICB ambition is to create an inclusive working environment which reflects our commitment to celebrate and promote diversity for all groups. We are particularly under-represented in staff from Black, Asian, and Minority Ethnic (BAME) and disabled communities and actively encourage and welcome applications from these communities. Furthermore, we welcome applications from reservists and ex-armed forces as we recognise the benefits of the values, skills, training and experience that they bring to their work with us.
We encourage all applicants to share their equality information with us confidentially during the application process so that we can statistically monitor how fair and equitable our recruitment process is and how well we are reaching applicants from diverse communities and identify where we need to improve. This information is removed before shortlisting.
Main duties of the job
An exciting opportunity is available for a dedicated, enthusiastic individual to join our high achieving administrative team in All Age Continuing Care (AACC).
NHS Continuing Healthcare (CHC) is the name given to a package of care that is arranged and funded solely by the NHS for people who are not in hospital but have complex ongoing healthcare needs.
You will operate within a fast paced, compassionate environment, supporting the Operations and Outcomes Team, where the patient is at the centre of everything we do.
You will be responsible for general business administration, including, but not limited to:
Handling incoming and outgoing mail
Answering queries via telephone and email
Maintaining patient records
Coordinating Multidisciplinary Meetings (MDTs)
Communicating assessment outcomes to patients, families and stakeholders
Assisting the wider team with business continuity, recruitment, staff wellbeing and retention
About us
NHS Sussex ICB are committed to enabling team members to work in an agile and flexible way. We adopt a flexible first approach to working patterns. We empower our people to work where, when, and how they choose with minimum constraints to support their wellbeing to sustain good work life balance and to optimise performance and delivery.
We celebrate diversity and promote equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
Flexible working requests will be considered for all roles.
Agile working is not just related to working from different locations or at different times. It is about effectively utilising technology to improve work practices and to work differently to increase our overall effectiveness to improve health outcomes for our population.
Should you require a reasonable adjustment to our recruitment process please contact the Recruitment Team at scw.peopleresource@nhs.net to ensure that measures can be put in place to support you.
NHS Sussex has committed to achieving Net Zero Carbon emissions by 2045. As a member of staff you will be encouraged and supported to implement new ways of working that will help us achieve that goal.
Working for us - Sussex Health and Care (ics.nhs.uk)
Date posted
24 January 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,071 to £25,674 a year
Contract
Permanent
Working pattern
Full-time
Reference number
D9146-ICB-6553KB-A
Job locations
Sackville House
Brooks Close
Lewes
East Sussex
BN72FZ
Employer details
Employer name
NHS Sussex ICB
Address
Sackville House
Brooks Close
Lewes
East Sussex
BN72FZ
Employer's website
https://www.sussex.ics.nhs.uk/ (Opens in a new tab)
For questions about the job, contact:
Lindsay Robertson
