Job summary
NHS
Sussex ICB ambition is to create an inclusive working environment which
reflects our commitment to celebrate and promote diversity for all groups. We
are particularly under-represented in staff from Black, Asian, and Minority
Ethnic (BAME) and disabled communities and actively encourage and welcome
applications from these communities. Furthermore, we welcome applications
from reservists and ex-armed forces as we recognise the benefits of the values,
skills, training and experience that they bring to their work with us.
We
encourage all applicants to share their equality information with us
confidentially during the application process so that we can statistically
monitor how fair and equitable our recruitment process is and how well we are
reaching applicants from diverse communities and identify where we need to
improve. This information is removed before shortlisting.
Main duties of the job
The post holder will play a key role across the CHC
service, working within the remit of the National Framework for Continuing
Healthcare, to deliver an
effective, efficient and equitable service to the people and populations of
Sussex.
Prior experience of
CHC would be beneficial, but is not essential for this role, as you will work within an experienced and supportive team who will support you to
develop the relevant knowledge required.
However, the post holder should have experience of working within health
or care, and will need excellent verbal and written communication skills, as
you will be required to work closely with patients, families, carers and other
external partners.
As a Senior
Practitioner, your role will include delivery of a variety of functions across
the CHC service, including: Assessment, Reviews, Care Planning and Case Management.
You will also have
the opportunity to work across other areas of CHC, including audit, appeals,
retrospective assessments, complaints, assessment verification, and many
more. You will be supported to develop
the necessary skills and experience to work across the whole pathway, safely,
confidently and effectively. NHS Sussex is
strongly committed to your development, and through a structured 1:1 and
appraisal system, will work with you to recognise and create a plan to meet
your development needs.
About us
NHS Sussex ICB are
committed to enabling team members to work in an agile and flexible way. We
adopt a flexible first approach to working patterns. We empower our people to
work where, when, and how they choose with minimum constraints to support their
wellbeing to sustain good work life balance and to optimise performance and
delivery.
We celebrate
diversity and promote equal opportunities; we are committed to challenging and
eliminating racism and other forms of discrimination and advancing and
promoting equality of opportunity in the provision of services and creating an
inclusive environment for all employees. We believe that everyone has the right
to be treated with dignity and respect.
Flexible working
requests will be considered for all roles.
Agile working is
not just related to working from different locations or at different times. It
is about effectively utilising technology to improve work practices and to work
differently to increase our overall effectiveness to improve health outcomes
for our population.
Should you require
a reasonable adjustment to our recruitment process please contact the
Recruitment Team at scw.peopleresource@nhs.net to ensure that measures can be
put in place to support you.
NHS Sussex has
committed to achieving Net Zero Carbon emissions by 2045. As a member of staff
you will be encouraged and supported to implement new ways of working that will
help us achieve that goal.
Working for us -
Sussex Health and Care (ics.nhs.uk)
Job description
Job responsibilities
Working as part of the CHC Team, ensuring a high-quality
service is delivered, supporting and mentoring staff to achieve continuous
improvement.
Managing a caseload of patients and
contributing to performance improvement, taking a lead for identified areas
where agreed.
Monitor quality assurance of care delivery.
Undertake statutory reviews and ensure that
clients needs have been met and progressed through the appropriate care
pathway within agreed timeframes. To ensure all reviews, reassessments include
appropriate reports and evidence to support the level of care need identified
within the Decision Support Tool.
Managing a
defined caseload for those eligible for CHC.
To provide
support in developing inter-agency and local partnership working to ensure high
standards of patient care.
Facilitating, contributing
and undertaking CHC assessments and reviews in line with standard operating
procedures. Providing expert advice,
information and support on Continuing Healthcare to Professionals, Patients and
their families.
Participating
in the verification process.
Management of
referrals received via the fast track (end of life) pathway.
Duty role,
managing enquiries received from patients, members of the public and other
professionals.
Triaging CHC Checklists.
Completing
retrospective CHC assessments.
Supporting the
Continuing Healthcare team to ensure that work stream plans are fulfilled and
supervised effectively to ensure successful delivery.
Supporting the Team Leader to ensure that all
processes implemented are compliant with the NHS Continuing Healthcare National
Framework.
Supporting new staff to complete all mandatory
and other training so that staff can fulfil their roles effectively.
The role will require travel on occasions, to carry
out assessments and reviews. Access to
transport is therefore necessary, be it personal or public.
The
job description and person specification may be reviewed on an ongoing basis in
accordance with the changing needs of the department and the organisation. All CHC staff are expected to work flexibly,
when required, to meet the needs of the service.
Job description
Job responsibilities
Working as part of the CHC Team, ensuring a high-quality
service is delivered, supporting and mentoring staff to achieve continuous
improvement.
Managing a caseload of patients and
contributing to performance improvement, taking a lead for identified areas
where agreed.
Monitor quality assurance of care delivery.
Undertake statutory reviews and ensure that
clients needs have been met and progressed through the appropriate care
pathway within agreed timeframes. To ensure all reviews, reassessments include
appropriate reports and evidence to support the level of care need identified
within the Decision Support Tool.
Managing a
defined caseload for those eligible for CHC.
To provide
support in developing inter-agency and local partnership working to ensure high
standards of patient care.
Facilitating, contributing
and undertaking CHC assessments and reviews in line with standard operating
procedures. Providing expert advice,
information and support on Continuing Healthcare to Professionals, Patients and
their families.
Participating
in the verification process.
Management of
referrals received via the fast track (end of life) pathway.
Duty role,
managing enquiries received from patients, members of the public and other
professionals.
Triaging CHC Checklists.
Completing
retrospective CHC assessments.
Supporting the
Continuing Healthcare team to ensure that work stream plans are fulfilled and
supervised effectively to ensure successful delivery.
Supporting the Team Leader to ensure that all
processes implemented are compliant with the NHS Continuing Healthcare National
Framework.
Supporting new staff to complete all mandatory
and other training so that staff can fulfil their roles effectively.
The role will require travel on occasions, to carry
out assessments and reviews. Access to
transport is therefore necessary, be it personal or public.
The
job description and person specification may be reviewed on an ongoing basis in
accordance with the changing needs of the department and the organisation. All CHC staff are expected to work flexibly,
when required, to meet the needs of the service.
Person Specification
Experience
Essential
- Experience of working in a health or care environment (including acute, community, mental health, local authority etc.)
- A good understanding of the health and social care environment and roles and responsibilities within it.
Desirable
- Negotiation, conflict management and influencing skills.
- Involvement in operational processes and evidence of using a problem solving and forward thinking approach.
Skills and Knowledge
Essential
- Skills in patient assessment interpreting both physical and mental health needs and formulating care plans to meet identified needs.
- Demonstrates ability to manage own workload effectively and make informed decisions in the absence of required information, working to tight and often changing timescales.
- Ability to address complex or sensitive issues in an organised and appropriate manner both verbally and in writing at all levels; written documents, spread sheets.
- Knowledge and experience of working with Safeguarding issues and Policy guidance.
- Knowledge of the Mental Capacity Act and Best Interests decision making.
- IT literate and working knowledge and computer proficiency of all Microsoft Office packages (e.g. word processing, spread sheets, e -mail and internet use). Intermediate keyboard skills.
Desirable
- Knowledge and understanding of current national and local policy/Framework Guidance relating to NHS Continuing Healthcare and NHS Funded Nursing Care.
- Understand and be able to identify and support the Freedom of Information and Subject Access Requests as required.
Qualifications
Essential
- Educated to degree level or equivalent experience in one of the following fields:
- -Allied Health Professions (AHPs)
- -Social Work
- With subsequent up to date registration with the relevant regulatory body, including Health & Care Professions Council (HCPC) or Social Work England.
- Evidence of Continued Professional Development
Person Specification
Experience
Essential
- Experience of working in a health or care environment (including acute, community, mental health, local authority etc.)
- A good understanding of the health and social care environment and roles and responsibilities within it.
Desirable
- Negotiation, conflict management and influencing skills.
- Involvement in operational processes and evidence of using a problem solving and forward thinking approach.
Skills and Knowledge
Essential
- Skills in patient assessment interpreting both physical and mental health needs and formulating care plans to meet identified needs.
- Demonstrates ability to manage own workload effectively and make informed decisions in the absence of required information, working to tight and often changing timescales.
- Ability to address complex or sensitive issues in an organised and appropriate manner both verbally and in writing at all levels; written documents, spread sheets.
- Knowledge and experience of working with Safeguarding issues and Policy guidance.
- Knowledge of the Mental Capacity Act and Best Interests decision making.
- IT literate and working knowledge and computer proficiency of all Microsoft Office packages (e.g. word processing, spread sheets, e -mail and internet use). Intermediate keyboard skills.
Desirable
- Knowledge and understanding of current national and local policy/Framework Guidance relating to NHS Continuing Healthcare and NHS Funded Nursing Care.
- Understand and be able to identify and support the Freedom of Information and Subject Access Requests as required.
Qualifications
Essential
- Educated to degree level or equivalent experience in one of the following fields:
- -Allied Health Professions (AHPs)
- -Social Work
- With subsequent up to date registration with the relevant regulatory body, including Health & Care Professions Council (HCPC) or Social Work England.
- Evidence of Continued Professional Development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
