Job summary
NHS Devon ICB seeks to recruit a Community Pharmacy Primary Care Network (PCN) Engagement Lead for the Devon system, to support the delivery of the community pharmacy programme of work within the Primary Care Access & Recovery Plan (PCARP). The purpose of this role is to work with the Devon Community Pharmacy PCN Integration Lead Network to support the development of meaningful, professional, and collaborative engagement with the nationally commissioned community pharmacy services, across the local primary care system, with a focus on collaboration between general practice and community pharmacy in Devon.
Community pharmacy is an ever-changing landscape; this is an exciting opportunity to have a significant and lasting impact on the Devon system, to support contractors to embed a more integrated way of working, to advance collaboration between system partners, and help strengthen the foundations of a sustainable future for primary care.
The candidate will require knowledge of both GP practices and community pharmacy, including their clinical systems and current operational processes and challenges, and will need to be a highly motivated and organised individual with experience of planning, implementing, and adapting a complex project across a wide area with multiple stakeholders.
Main duties of the job
o Support the local implementation of the nationally commissioned community pharmacy services, primarily maximising the utilisation of the Pharmacy First Service, but also supporting the expansion of the Blood Pressure Checks Service and Pharmacy Contraception Service.
o Help develop channels of engagement between community pharmacy and PCNs, support the existing Community Pharmacy PCN Integration Lead Network in Devon and build partnership that supports integrated clinical pathways for patients.
o Offer support sessions to both contractor groups (PCN / practice and community pharmacy), deliver face-to-face training and raise awareness and share learning across the Devon system.
o Ensure high quality and consistent referrals from general practice to community pharmacy and to help trouble shoot any issues relating to the referral pathway, or any other issues associated with the national services that may arise.
o Be an active member of the Devon Pharmacy First Implementation Group; shape and prioritise key workstreams to maximise the delivery and performance of the national Pharmacy First Service within Devon, and regularly report on progress and target attainment.
About us
As an Integrated Care System (ICS), we recognise now more than ever that we can only provide the care that people really need by working together. Together for Devon therefore represents a partnership where health and care services work together with local communities to improve peoples health, wellbeing and care. It aims to transform health and care services so they are clinically, socially and financially sustainable.
Our vision is simple: equal chances for everyone in Devon to lead long, happy and healthy lives. To achieve this, we have set out six ambitions for the next five years that will help us transform services including: Effective and efficient care, embedding the Integrated Care Model, the Devon deal (a citizen-led approach to health and care), Children and young people, Digital Devon and ensuring Equality.
As part of the Devon ICS, NHS Devon ICB is responsible for the majority of the county's NHS budget, and develops a plan to improve peoples health, deliver high-quality care and better value for money. The organisation is led by a diverse board, with an aim to improve peoples lives in Devon wherever they live, to reduce health inequalities and make sure we can deliver these services for the long term.
Job description
Job responsibilities
Please see the attached job description and person specification for full details of the role and responsibilities
- Where the post is a temporary position there may be a possibility of the post becoming permanent.
- All posts can be considered as development opportunities if applicants do not meet the essential criteria at the time of appointment but would be able to meet this in a reasonable time frame.
- Vacancies may close early if a high volume of applications are received.
Job description
Job responsibilities
Please see the attached job description and person specification for full details of the role and responsibilities
- Where the post is a temporary position there may be a possibility of the post becoming permanent.
- All posts can be considered as development opportunities if applicants do not meet the essential criteria at the time of appointment but would be able to meet this in a reasonable time frame.
- Vacancies may close early if a high volume of applications are received.
Person Specification
Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
- Relevant post graduate degree or equivalent level of experience
Experience
Essential
- Experience of working in at least one area of Primary Care (GP Practice or Community Pharmacy)
- Significant experience of successfully operating in a politically sensitive environment
- Demonstrated experience of co-ordinating projects in complex and challenging environments
- Experience of managing risks and reporting
- Experience of creating and giving presentations to a varied group of internal and external stakeholders
Desirable
- Experience of working in both areas of Primary Care (GP Practice and Community Pharmacy
Skills
Essential
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
- Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
- Understanding of and commitment to equality of opportunity and good working relationships
Analytical Skills
Essential
- Independent thinker with demonstrated good judgement, problem-solving and analytical skills
- Ability to analyse and interpret very complex information, pre-empt and evaluate issues, and recommend an appropriate course of action to address the issues
- Attention to detail combined with the ability to extract key messages from complex analysis
Communication Skills
Essential
- Skills for nurturing key relationships and maintaining networks
- Skilled communicator with the ability to construct and deliver concise yet insightful communications on complex matters, for dissemination to diverse audiences
- Capable of navigating complex and difficult situations, requiring persuasion and influence skills to deliver clear ideas and concepts where there may be barriers to understanding
- Evidence of success in efficient and effective project and programme management
Management Skills
Essential
- Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support
- Skills for managing projects ensuring they meet targets
Person Specification
Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
- Relevant post graduate degree or equivalent level of experience
Experience
Essential
- Experience of working in at least one area of Primary Care (GP Practice or Community Pharmacy)
- Significant experience of successfully operating in a politically sensitive environment
- Demonstrated experience of co-ordinating projects in complex and challenging environments
- Experience of managing risks and reporting
- Experience of creating and giving presentations to a varied group of internal and external stakeholders
Desirable
- Experience of working in both areas of Primary Care (GP Practice and Community Pharmacy
Skills
Essential
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
- Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
- Understanding of and commitment to equality of opportunity and good working relationships
Analytical Skills
Essential
- Independent thinker with demonstrated good judgement, problem-solving and analytical skills
- Ability to analyse and interpret very complex information, pre-empt and evaluate issues, and recommend an appropriate course of action to address the issues
- Attention to detail combined with the ability to extract key messages from complex analysis
Communication Skills
Essential
- Skills for nurturing key relationships and maintaining networks
- Skilled communicator with the ability to construct and deliver concise yet insightful communications on complex matters, for dissemination to diverse audiences
- Capable of navigating complex and difficult situations, requiring persuasion and influence skills to deliver clear ideas and concepts where there may be barriers to understanding
- Evidence of success in efficient and effective project and programme management
Management Skills
Essential
- Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support
- Skills for managing projects ensuring they meet targets
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
