Job summary
The Macmillan 'Improving the Cancer Journey' (ICJ) role will work as part of the dynamic Norfolk and Waveney Integrated Care Board (ICB) Cancer Transformation team. Supporting the drive to improve cancer outcomes and quality of life, by leading on the integration and improvement of the cancer journey across care settings within Norfolk and Waveney.
This fixed term 18-month role will manage the delivery of the system ICJ project within the Norfolk and Waveney Cancer Transformation programme. Leading on the work to promote synergistic working within existing system stakeholders, inclduing community leaders, councils, services, VCSE (voluntary, community or social enterprise) and patients with the aim of improving outcomes for the Norfolk and Waveney population, by reducing inequalities and fragmented approach to care delivery.
This hybrid role is based at Norfolk County Council offices in Norwich. Stakeholder engagement and attendance on site at least once a week is required. This can vary depending on meetings, workloads, team engagement and training requirements. The opportunity is available as a secondment for NHS employees. Flexible working options will be considered on the provision the expected objectives can be achieved within the 18-month term of the role. Part time time working will be considered with a minimum 30 hours over 4 days.
If applying for this role as a secondment, please check with your current employer whether the secondment will be supported before applying
Main duties of the job
The ICJ Lead will promote synergistic working within existing alliances, community leaders, councils, service users and VCSE (voluntary, community or social enterprise), bringing together services, both commissioned and voluntary to support a patient centric approach to care delivery across Norfolk and Waveney Integrated Care System. With the primary aim of improving outcomes for the Norfolk and Waveney population, by reducing the inequalities and fragmented approach to care delivery.
For this to be achieved by developing networks and having a governance framework to bring together like-minded people together to support seamless delivery of care regardless of which domain the organisation sits within.
To foster trust and erosion of barriers of the organisations an operational framework must be co-designed which will include data sharing agreements to encourage onward referral of patients to the most appropriate resource for them.
Job Summary
- Project management of the ICJ project within the Norfolk and Waveney Cancer Transformation Programme
- The role requires autonomous working within a virtual ICS team and the ability to matrix work across organisations.
- The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.
About us
Health and care services in Norfolk and Waveney are working closely together to further improve services and provide more joined-up care for local people. In Norfolk and Waveney, we have already achieved a lot by working in partnership to improve health and care outcomes. These changes have been made possible by different organisations - NHS hospitals, GPs, mental health and community health services, local councils, care homes and social workers, voluntary and community organisations and others - joining forces to agree and plan for local people's needs.
Norfolk and Waveney Integrated Care System (ICS) includes a statutory Integrated Care Partnership (ICP), and an Integrated Care Board (ICB) called NHS Norfolk and Waveney. This partnership and organisation dedicated to making sure that organisations work together for the benefit of our residents, staff and communities is an important step change, helping to create positive differences to local people and joining up health and social care. This is the culmination of many years of effort to build partnership working across the NHS, local authorities, the third sector and patient groups.
Job description
Job responsibilities
-
Role specific objectives include:
Stakeholder Engagement to scope a place-based non-clinical model for Norfolk and Waveney: To facilitate co-design of the model with stakeholders to include people affected by cancer, carers and communities.
To map existing community support and information services in Norfolk and Waveney
To review processes for sharing personalised care interventions between primary and secondary care, with the aim to identify and implement any improvements. Some example personalised care interventions are Holistic Needs Assessments (HNAs), Personalised Care and Support Plans and End of Treatment Summaries and Cancer Care Reviews. Improving how the information is shared will help to avoid duplication, ensure that any issues are followed up between primary and secondary care and so that the patient may only have to tell their story once if appropriate.
To review the quality of how Cancer Care Reviews are delivered by primary care and to make recommendations for their improvement.
Integrate and awareness of the Core20PLUS5 agenda into the approach.
Facilitate stakeholder engagement events to raise awareness of the ICJ model, personalised care interventions, Macmillan templates and cancer training to support the delivery of personalised care in cancer.
To scope alternative models if required.
To set up and manage a Stakeholder Steering Group to oversee the project and keep stakeholders informed on progress.
To provide monthly progress reports
To undertake an evaluation and report on findings.
Job description
Job responsibilities
-
Role specific objectives include:
Stakeholder Engagement to scope a place-based non-clinical model for Norfolk and Waveney: To facilitate co-design of the model with stakeholders to include people affected by cancer, carers and communities.
To map existing community support and information services in Norfolk and Waveney
To review processes for sharing personalised care interventions between primary and secondary care, with the aim to identify and implement any improvements. Some example personalised care interventions are Holistic Needs Assessments (HNAs), Personalised Care and Support Plans and End of Treatment Summaries and Cancer Care Reviews. Improving how the information is shared will help to avoid duplication, ensure that any issues are followed up between primary and secondary care and so that the patient may only have to tell their story once if appropriate.
To review the quality of how Cancer Care Reviews are delivered by primary care and to make recommendations for their improvement.
Integrate and awareness of the Core20PLUS5 agenda into the approach.
Facilitate stakeholder engagement events to raise awareness of the ICJ model, personalised care interventions, Macmillan templates and cancer training to support the delivery of personalised care in cancer.
To scope alternative models if required.
To set up and manage a Stakeholder Steering Group to oversee the project and keep stakeholders informed on progress.
To provide monthly progress reports
To undertake an evaluation and report on findings.
Person Specification
Knowledge, training and experience
Essential
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent.
- Evidence of post qualifying and continuing professional development.
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement.
- Should have an appreciation of the relationship between the EOE Cancer Alliance and individual provider and commissioning organisations.
Desirable
- Educated to Masters level or equivalent level of experience of working at a senior level in specialist area.
- Member of relevant professional body
Communication Skills
Essential
- Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
- Negotiate on difficult and controversial issues including performance and change.
Analytical
Essential
- Problem solving skills and ability to respond to sudden unexpected demands.
- Ability to analyse complex facts and situations and develop a range of options.
- Takes decisions on difficult and contentious issues where there may be a number of courses of action.
- Strategic thinking - ability to anticipate and resolve problems before they arise.
Planning Skills
Essential
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
- Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects.
Management Skills
Essential
- Must be able to prioritise own work effectively and be able to direct activities of others.
- Experience of managing and motivating a team and reviewing performance of the individuals.
Autonomy - Freedom to Act
Essential
- Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies.
- Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales.
- Experience of identifying and interpreting National policy. Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation).
Physical Skills
Essential
- Working knowledge of Microsoft Office with intermediate keyboard skills.
Equality and Diversity
Essential
- Needs to have a thorough understanding of and commitment to equality of opportunity and diversity.
Financial and Physical Resources
Essential
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes.
Other
Essential
- Used to working in a busy environment.
- Adaptability, flexibility and ability to cope with uncertainty and change.
- Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions.
- Professional calm and efficient manner.
- Effective organiser, influencer and networker.
- Demonstrates a strong desire to improve performance and make a difference by focusing on goals.
- Completer/Finisher.
Person Specification
Knowledge, training and experience
Essential
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent.
- Evidence of post qualifying and continuing professional development.
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement.
- Should have an appreciation of the relationship between the EOE Cancer Alliance and individual provider and commissioning organisations.
Desirable
- Educated to Masters level or equivalent level of experience of working at a senior level in specialist area.
- Member of relevant professional body
Communication Skills
Essential
- Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
- Negotiate on difficult and controversial issues including performance and change.
Analytical
Essential
- Problem solving skills and ability to respond to sudden unexpected demands.
- Ability to analyse complex facts and situations and develop a range of options.
- Takes decisions on difficult and contentious issues where there may be a number of courses of action.
- Strategic thinking - ability to anticipate and resolve problems before they arise.
Planning Skills
Essential
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
- Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects.
Management Skills
Essential
- Must be able to prioritise own work effectively and be able to direct activities of others.
- Experience of managing and motivating a team and reviewing performance of the individuals.
Autonomy - Freedom to Act
Essential
- Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies.
- Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales.
- Experience of identifying and interpreting National policy. Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation).
Physical Skills
Essential
- Working knowledge of Microsoft Office with intermediate keyboard skills.
Equality and Diversity
Essential
- Needs to have a thorough understanding of and commitment to equality of opportunity and diversity.
Financial and Physical Resources
Essential
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes.
Other
Essential
- Used to working in a busy environment.
- Adaptability, flexibility and ability to cope with uncertainty and change.
- Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions.
- Professional calm and efficient manner.
- Effective organiser, influencer and networker.
- Demonstrates a strong desire to improve performance and make a difference by focusing on goals.
- Completer/Finisher.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
