Lead Contract Manager

NHS Norfolk and Waveney Integrated Care Board

The closing date is 28 October 2024

Job summary

We are looking for a someone with experience of contracting and procurement, but relevant skills are equally important. You will be used to working at executive level, be able to quickly understand complex issues, be confident developing solutions in collaboration with others, and producing and presenting information to senior decision makers.

The Norfolk and Waveney ICB (ICB) is an NHS organisation, established to commission (plan and purchase) healthcare for the people of Norfolk and Waveney (N&W).

The ICB is an integral partner in the N&W Health and Care Partnership. The Partnership brings together key organisations from across our health and care system to improve the health, wellbeing and care of the million people who live locally.

Applications are invited for the two roles of Lead Contract Manager.

The role is substantive and full-time; 37.5 hours a week.

This role will be based at County Hall, Martineau Lane, Norwich, Norfolk, however, the post holder may be required to work at any establishment at any time throughout the duration of their contract.

All members of staff have a duty to safeguard and promote the welfare of vulnerable adults, & C&YP in all relevant areas of their work. This will include timely attendance at relevant training events and compliance with Safeguarding Policies Procedures.

Applications should be submitted online at NHS Jobs.

Please be aware that this vacancy may close before the expiry date if sufficient applications have been received.

Main duties of the job

  • Responsible for the overall leadership & management of a portfolio of contracts.
  • Responsibility for preparing & presenting contract documentation to ICB & Provider stakeholders within timescales & ensure risks are identified & resolved or escalated prior to signature.
  • The role is to develop & implement robust contract & procurement processes ensuring commissioned services meet quality standards & represent VFM.
  • Support the co-ordination & implementation of the annual contract review framework.
  • Working with other ICB teams to support with analysing & interpreting quantitive & qualitative performance & BI information.
  • Interpret & convey complex information to ICB & Provider staff.
  • Chair & lead contract meetings, ensuring relevant papers sent out in a timely fashion.
  • Undertake & fulfil line management responsibilities for junior members of the Contracts & Procurement team.
  • Provide advice & guidance to other ICB colleagues in the area of contracting & procurement
  • Work within current processes & advise junior contracting & procurement colleagues as to how best practice might be adopted in the development of processes.
  • Line manage, support & coach ICB contracting & procurement staff in line with ICB policies & procedures

The job description & person specification are an outline of the tasks, responsibilities & outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager

About us

Health and care services in Norfolk and Waveney are working closely together to further improve services and provide more joined-up care for local people. In Norfolk and Waveney, we have already achieved a lot by working in partnership to improve health and care outcomes. These changes have been made possible by different organisations - NHS hospitals, GPs, mental health and community health services, local councils, care homes and social workers, voluntary and community organisations and others - joining forces to agree and plan for local people's needs.

Norfolk and Waveney Integrated Care System (ICS) includes a statutory Integrated Care Partnership (ICP), and an Integrated Care Board (ICB) called NHS Norfolk and Waveney. This partnership and organisation dedicated to making sure that organisations work together for the benefit of our residents, staff and communities is an important step change, helping to create positive differences to local people and joining up health and social care. This is the culmination of many years of effort to build partnership working across the NHS, local authorities, the third sector and patient groups.

Date posted

07 October 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year per annum

Contract

Permanent

Working pattern

Full-time, Home or remote working

Reference number

137-6545167-A

Job locations

Floor 8, County Hall

Matineau Lane

Norwich

NR1 2DH


Job description

Job responsibilities

  • Responsible for the overall leadership and management of a portfolio of contracts, both clinical and non-clinical, including;
  • supporting negotiation of contracts,
  • interpretation and monitoring of contracts,
  • issuing and monitoring contract variations, schedules and SLAs and
  • providing integrated reports linking finance and activity, advising on risks and contract levers.
  • Working with CSU procurement on delivery of procurement projects and ensuring contracts related to procurements, contracts register, and procurement outcomes register are populated appropriately.

  • Take responsibility for preparing and presenting completed contract documentation to ICB and Provider stakeholders ready for signature in line with agreed timescales and ensure any contract risks are identified and either resolved or escalated prior to signature

  • The role is to develop and implement robust contract & procurement processes ensuring commissioned services meet quality standards and represent value for money.
  • Support the co-ordination and implementation of the annual contract review framework to ensure that all contracts within the ICB portfolio are performance managed effectively and deliver the ICBs Operational plans, strategies and commissioning intentions.
  • Working with other ICB teams to support with analysing and interpreting both quantitive and qualitative performance and business intelligence information in order to arrive at judgements on performance of contracts and the scale and scope of any necessary improvement action. Responsible for advising on contract actions to address contract performance issues in a timely manner.
  • Interpret and convey complex information to a range of ICB and Provider staff. This may be in the form of formal presentations, leading meetings or one to one discussion on a range of issues relating to contracting & procurement.
  • Chair and lead contract meetings as appropriate (based on contract tiering), ensuring all relevant papers are prepared for the meeting and sent out to attendees in a timely fashion, ensure that meetings are conducted in an appropriate manner to achieve results and that the ICB protocols and templates for recording of actions/decisions are followed.
  • Undertake and fulfil line management responsibilities for junior members of the Contracts & Procurement team.
  • Provide advice & guidance to other ICB colleagues in the area of contracting and procurement
  • The post holder will work within current processes and advise junior contracting & procurement colleagues as to how best practice might be adopted in the development of processes, assist in documenting those processes as they are agreed and support in their implementation.
  • Develop and maintain excellent relationships with all stakeholders, using negotiating and influencing skills in order to secure optimum service levels working in circumstances where there may be resistance to change.
  • Line manage, support and coach ICB contracting & procurement staff in line with ICB policies and procedures. Advise and work in partnership with all levels of management on disciplinary, grievance and sickness management issues, procedures and best practice, ensuring that all matters are resolved effectively and in a timely manner.
  • The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Contracting & Procurement team, Directorate and the Organisation.

Job description

Job responsibilities

  • Responsible for the overall leadership and management of a portfolio of contracts, both clinical and non-clinical, including;
  • supporting negotiation of contracts,
  • interpretation and monitoring of contracts,
  • issuing and monitoring contract variations, schedules and SLAs and
  • providing integrated reports linking finance and activity, advising on risks and contract levers.
  • Working with CSU procurement on delivery of procurement projects and ensuring contracts related to procurements, contracts register, and procurement outcomes register are populated appropriately.

  • Take responsibility for preparing and presenting completed contract documentation to ICB and Provider stakeholders ready for signature in line with agreed timescales and ensure any contract risks are identified and either resolved or escalated prior to signature

  • The role is to develop and implement robust contract & procurement processes ensuring commissioned services meet quality standards and represent value for money.
  • Support the co-ordination and implementation of the annual contract review framework to ensure that all contracts within the ICB portfolio are performance managed effectively and deliver the ICBs Operational plans, strategies and commissioning intentions.
  • Working with other ICB teams to support with analysing and interpreting both quantitive and qualitative performance and business intelligence information in order to arrive at judgements on performance of contracts and the scale and scope of any necessary improvement action. Responsible for advising on contract actions to address contract performance issues in a timely manner.
  • Interpret and convey complex information to a range of ICB and Provider staff. This may be in the form of formal presentations, leading meetings or one to one discussion on a range of issues relating to contracting & procurement.
  • Chair and lead contract meetings as appropriate (based on contract tiering), ensuring all relevant papers are prepared for the meeting and sent out to attendees in a timely fashion, ensure that meetings are conducted in an appropriate manner to achieve results and that the ICB protocols and templates for recording of actions/decisions are followed.
  • Undertake and fulfil line management responsibilities for junior members of the Contracts & Procurement team.
  • Provide advice & guidance to other ICB colleagues in the area of contracting and procurement
  • The post holder will work within current processes and advise junior contracting & procurement colleagues as to how best practice might be adopted in the development of processes, assist in documenting those processes as they are agreed and support in their implementation.
  • Develop and maintain excellent relationships with all stakeholders, using negotiating and influencing skills in order to secure optimum service levels working in circumstances where there may be resistance to change.
  • Line manage, support and coach ICB contracting & procurement staff in line with ICB policies and procedures. Advise and work in partnership with all levels of management on disciplinary, grievance and sickness management issues, procedures and best practice, ensuring that all matters are resolved effectively and in a timely manner.
  • The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Contracting & Procurement team, Directorate and the Organisation.

Person Specification

As per person specification

Essential

  • Knowledge Training & Experience
  • Communication Skills
  • Analytical
  • Planning Skills
  • Management Skills
  • Autonomy Freedom to Act
  • Physical Skills
  • Equality & Diversity
  • Financial & Physical Resources
  • Other

Desirable

  • Knowledge Training & Experience
  • Planning Skills
Person Specification

As per person specification

Essential

  • Knowledge Training & Experience
  • Communication Skills
  • Analytical
  • Planning Skills
  • Management Skills
  • Autonomy Freedom to Act
  • Physical Skills
  • Equality & Diversity
  • Financial & Physical Resources
  • Other

Desirable

  • Knowledge Training & Experience
  • Planning Skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Norfolk and Waveney Integrated Care Board

Address

Floor 8, County Hall

Matineau Lane

Norwich

NR1 2DH


Employer's website

https://improvinglivesnw.org.uk/about-us/our-nhs-integrated-care-board-icb/ (Opens in a new tab)

Employer details

Employer name

NHS Norfolk and Waveney Integrated Care Board

Address

Floor 8, County Hall

Matineau Lane

Norwich

NR1 2DH


Employer's website

https://improvinglivesnw.org.uk/about-us/our-nhs-integrated-care-board-icb/ (Opens in a new tab)

For questions about the job, contact:

Head of Contracting & Procurement

Keri Dos Anjos

keri.dosanjos@nhs.net

07824739337

Date posted

07 October 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year per annum

Contract

Permanent

Working pattern

Full-time, Home or remote working

Reference number

137-6545167-A

Job locations

Floor 8, County Hall

Matineau Lane

Norwich

NR1 2DH


Supporting documents

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