Job summary
The Corporate Governance team is excited to invite applications for this new role.
We are seeking a Corporate Governance & Risk Management Senior Officer to join the Corporate Governance team. Working at the heart of the organisation, you will support the Corporate Governance Senior Manager in ensuring the delivery of a comprehensive corporate governance service which includes risk management and ensuring compliance with statutory functions.
This role offers the chance to work closely with teams and individuals at all levels across the ICB and Norfolk and Waveney system. It will also provide the opportunity to develop your management capabilities and key skills, knowledge, and experience in corporate governance. Within a small and supportive team there is scope for a personable, creative person to help drive the delivery of high standards of corporate governance.
We are looking for an organised, logical and supportive officer who will bring a positive attitude to addressing issues and who is enthusiastic about the efficient and effective operation of governance.
If you can demonstrate the attributes and capabilities required for this post as outlined in the job description and person specificationwe would like to hear from you.
Main duties of the job
The successful applicant will:
- Be motivated and have a good understanding and interest in risk management.
- Be highly organised and have strong attention to detail.
- Have excellent communication skills and experience in giving presentations and providing informal training.
- Have experience in report writing.
- Be resilient and able to work flexibly and responsively.
- Have excellent IT skills.
- Have a positive can-do attitude, be able to remain calm under pressure and be able work with minimal supervision.
About us
Health and care services in Norfolk and Waveney are working closely together to further improve services and provide more joined-up care for local people. In Norfolk and Waveney, we have already achieved a lot by working in partnership to improve health and care outcomes. These changes have been made possible by different organisations - NHS hospitals, GPs, mental health and community health services, local councils, care homes and social workers, voluntary and community organisations and others - joining forces to agree and plan for local people's needs.
Norfolk and Waveney Integrated Care System (ICS) includes a statutory Integrated Care Partnership (ICP), and an Integrated Care Board (ICB) called NHS Norfolk and Waveney. This partnership and organisation dedicated to making sure that organisations work together for the benefit of our residents, staff and communities is an important step change, helping to create positive differences to local people and joining up health and social care. This is the culmination of many years of effort to build partnership working across the NHS, local authorities, the third sector and patient groups.
Job description
Job responsibilities
Responsibilities include:
- Day to day management of risk, including providing expert support and advice and oversight and maintenance of risk management systems.
- Supporting and empowering staff in relation to the delivery of effective risk management.
- Supporting the ongoing review and delivery of the ICBs Risk Management Framework ensuring it aligns and complies with national requirements and best practice.
- Implementing and embedding the use of the new Inphase system for risk management including delivering 1:1 and group training sessions for users.
- Preparing regular assurance reports to the Executive Management Team, Committees and Board, including reporting building and the analysis and interpretation of data.
- Contributing to internal audits and supporting the implementation of any recommendations.
Please see attached job description and person spec for full details.
Job description
Job responsibilities
Responsibilities include:
- Day to day management of risk, including providing expert support and advice and oversight and maintenance of risk management systems.
- Supporting and empowering staff in relation to the delivery of effective risk management.
- Supporting the ongoing review and delivery of the ICBs Risk Management Framework ensuring it aligns and complies with national requirements and best practice.
- Implementing and embedding the use of the new Inphase system for risk management including delivering 1:1 and group training sessions for users.
- Preparing regular assurance reports to the Executive Management Team, Committees and Board, including reporting building and the analysis and interpretation of data.
- Contributing to internal audits and supporting the implementation of any recommendations.
Please see attached job description and person spec for full details.
Person Specification
Essential and desirable
Essential
- Educated to Post Graduate Diploma in relevant subject or equivalent experience of dealing with high level complaints and risk management procedures.
- Knowledge of administrative procedures and project management.
- Experience of preparing corporate papers for the public domain and minute taking.
- Experience in Line Management.
- Experience of giving presentations and delivering informal training to a wide range of stakeholders.
- Demonstrable experience in communicating with patients and/or the public and dealing with sensitive and confidential information.
- Skills for communication on complex matters and difficult situations, requiring persuasion and influence, including dealing with patients and their relatives in an appropriate manner.
- Clear communicator with excellent writing, report writing and presentation skills
- Skills for nurturing key relationships and maintaining networks
- Problem solving skills and ability to respond to sudden unexpected demands.
- Ability to analyse and interpret information, pre-empt and evaluate issues, recommend and appropriate course of action to address the issues.
- Skills for supporting project management.
- Experience of data collection, document control and contributing to towards internal audits.
- Skills for managing aspects of projects ensuring they meet financial targets.
- Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support.
- Skills for manipulating information.
- Advanced IT knowledge and use of a range of software.
- The physical capability to assist with the setting up and setting down of display materials etc. at patient and stakeholder events.
- Requirement to use VDU equipment for long periods.
- Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales.
- Understanding of and commitment to equality of opportunity and good working relationships.
- An ability to maintain confidentiality and trust.
- Experience of working in a busy environment.
- Professional calm and efficient manner.
- Adaptability, flexibility and ability to cope with uncertainty and change. Effective organiser.
- Strong team player, committed to the support of the wider team.
- Ability to travel to places of work that may not be accessible by public transport.
- Will be required to travel within and outside the ICB's geographical area.
- Ability to respond to the conflicting demands to support resilience of the wider team.
- Be resilient, proactive and have a can-do attitude.
- Normal standard office conditions.
- Occasional exposure to distressing or emotional circumstances. For example in assisting the Corporate Affairs and Complaints Manager in some more distressing complaints.
- Frequent requirement for concentration on writing letters, reading information (1 to 2 Hours) where there will be frequent interruptions for example through media enquiries. There will be an occasional need for prolonged concentration, for example in producing more complicated letters.
- Light physical effort only.
Desirable
- Previous experience in similar role in public sector
- Working knowledge of Microsoft word and ECDL.
- Good understanding of the health and social care environment roles and responsibilities within it.
- Experience in communications and stakeholder management.
- Experience of using survey software and manipulating data.
- Excellent time management skills with the ability to re-prioritise.
- Experience of planning activities that involve a variety of people.
Person Specification
Essential and desirable
Essential
- Educated to Post Graduate Diploma in relevant subject or equivalent experience of dealing with high level complaints and risk management procedures.
- Knowledge of administrative procedures and project management.
- Experience of preparing corporate papers for the public domain and minute taking.
- Experience in Line Management.
- Experience of giving presentations and delivering informal training to a wide range of stakeholders.
- Demonstrable experience in communicating with patients and/or the public and dealing with sensitive and confidential information.
- Skills for communication on complex matters and difficult situations, requiring persuasion and influence, including dealing with patients and their relatives in an appropriate manner.
- Clear communicator with excellent writing, report writing and presentation skills
- Skills for nurturing key relationships and maintaining networks
- Problem solving skills and ability to respond to sudden unexpected demands.
- Ability to analyse and interpret information, pre-empt and evaluate issues, recommend and appropriate course of action to address the issues.
- Skills for supporting project management.
- Experience of data collection, document control and contributing to towards internal audits.
- Skills for managing aspects of projects ensuring they meet financial targets.
- Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support.
- Skills for manipulating information.
- Advanced IT knowledge and use of a range of software.
- The physical capability to assist with the setting up and setting down of display materials etc. at patient and stakeholder events.
- Requirement to use VDU equipment for long periods.
- Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales.
- Understanding of and commitment to equality of opportunity and good working relationships.
- An ability to maintain confidentiality and trust.
- Experience of working in a busy environment.
- Professional calm and efficient manner.
- Adaptability, flexibility and ability to cope with uncertainty and change. Effective organiser.
- Strong team player, committed to the support of the wider team.
- Ability to travel to places of work that may not be accessible by public transport.
- Will be required to travel within and outside the ICB's geographical area.
- Ability to respond to the conflicting demands to support resilience of the wider team.
- Be resilient, proactive and have a can-do attitude.
- Normal standard office conditions.
- Occasional exposure to distressing or emotional circumstances. For example in assisting the Corporate Affairs and Complaints Manager in some more distressing complaints.
- Frequent requirement for concentration on writing letters, reading information (1 to 2 Hours) where there will be frequent interruptions for example through media enquiries. There will be an occasional need for prolonged concentration, for example in producing more complicated letters.
- Light physical effort only.
Desirable
- Previous experience in similar role in public sector
- Working knowledge of Microsoft word and ECDL.
- Good understanding of the health and social care environment roles and responsibilities within it.
- Experience in communications and stakeholder management.
- Experience of using survey software and manipulating data.
- Excellent time management skills with the ability to re-prioritise.
- Experience of planning activities that involve a variety of people.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
