Job summary
Are you in NHS Continuing Healthcare and Personal Health Budgets (PHB) with a passion for excellence and integrated working? Now we've got your attention this could be your next career move.
We have a permanent opportunity to lead as a Senior Practitioner for Quality in Care and Personal Health Budgets.
Your knowledge and skills of NHS Continuing Healthcare and Personal Health Budgets will deliver leadership and management of the Quality Improvement and PHB teams for NHS Continuing Healthcare. You will be responsible for delivering the day-to-day operations and supporting the longer-term ICB strategy for NHS Continuing Healthcare
Interested? Please contact Paul Benton paul.benton1@nhs.netfor an informal discussion.
Main duties of the job
- Provide expertise regarding NHS Continuing Healthcare and NHS-funded Nursing Care Personal Health Budgets ensuring that own knowledge is up to date and correct, including national policy and legislation.
- Daily support for NHS Continuing Healthcare team regarding Personal Health Budgets.
- Develop seamless processes to ensure that the NHS Continuing Healthcare Team and Direct Payment Team work together to provide a comprehensivePersonal Health Budget offer to people eligible to receive NHS Continuing Healthcare.
- To provide clinical quality improvement programme, working closely with Local Authorities and regulators continuously.
- Develop and promote a compassionate, open, and transparent culture.
- Responsibility for oversight of ICB database for management of PHBs.
- Ensure complex matrix working across the Integrated Care System isdeveloped and embedded for area of responsibility.
About us
Health and care services in Norfolk and Waveney are working closely together to further improve services and provide more joined-up care for local people. In Norfolk and Waveney, we have already achieved a lot by working in partnership to improve health and care outcomes. These changes have been made possible by different organisations - NHS hospitals, GPs, mental health and community health services, local councils, care homes and social workers, voluntary and community organisations and others - joining forces to agree and plan for local people's needs.
Norfolk and Waveney Integrated Care System (ICS) includes a statutory Integrated Care Partnership (ICP), and an Integrated Care Board (ICB) called NHS Norfolk and Waveney. This partnership and organisation dedicated to making sure that organisations work together for the benefit of our residents, staff and communities is an important step change, helping to create positive differences to local people and joining up health and social care. This is the culmination of many years of effort to build partnership working across the NHS, local authorities, the third sector and patient groups.
Job description
Job responsibilities
The post holder will:
- Assure that Personal Health Budgets are the default commissioning choice for individuals in receipt of NHS Continuing Healthcare who reside within their own homes.
- Work in partnership with other members of the NHS Continuing Healthcare leadership team to ensure Personal Health Budgets are developed and delivered in a seamless way.
- Lead on the personalisation agenda for the NHS Continuing Healthcare team, including a comprehensive, rolling training programme.
- Ensure all relevant individuals have a notional budget developed and in place.
- Develop and keep updated and evaluated relevant paperwork for Personal Health Budgets.
- Support with complex case management, chairing meetings as required.
- Complete annual reports regarding locality progress and activity forPersonal Health Budgets.
- Liaise with external providers commissioned by the ICB to assist with the delivery of Personal Health Budgets.
- Liaise with system partners and regulators regarding improving the quality of care available to individuals in receipt of regulated and unregulated care commissioned by the ICB.
- Develop and embed strong programmes to drive improvement of quality of care in partnership with other partners.
- Attendance at meetings as required for all areas of the portfolio.
- Contribute to the development of pathways and Standard OperatingProcesses that reflect best practice in Personal Health Budgets and Quality Improvement.
- The role supports the business in driving transformation as well as value for money in planning, commissioning, and service.
- Work in partnership with NHS Continuing Healthcare leaders, developing sophisticated matrix working across the Quality in Care Directorate and wider.
- The role is designed to build a combination of Personal Health Budget and Quality Improvement expertise and technical skills to develop a strong service delivery.
Job description
Job responsibilities
The post holder will:
- Assure that Personal Health Budgets are the default commissioning choice for individuals in receipt of NHS Continuing Healthcare who reside within their own homes.
- Work in partnership with other members of the NHS Continuing Healthcare leadership team to ensure Personal Health Budgets are developed and delivered in a seamless way.
- Lead on the personalisation agenda for the NHS Continuing Healthcare team, including a comprehensive, rolling training programme.
- Ensure all relevant individuals have a notional budget developed and in place.
- Develop and keep updated and evaluated relevant paperwork for Personal Health Budgets.
- Support with complex case management, chairing meetings as required.
- Complete annual reports regarding locality progress and activity forPersonal Health Budgets.
- Liaise with external providers commissioned by the ICB to assist with the delivery of Personal Health Budgets.
- Liaise with system partners and regulators regarding improving the quality of care available to individuals in receipt of regulated and unregulated care commissioned by the ICB.
- Develop and embed strong programmes to drive improvement of quality of care in partnership with other partners.
- Attendance at meetings as required for all areas of the portfolio.
- Contribute to the development of pathways and Standard OperatingProcesses that reflect best practice in Personal Health Budgets and Quality Improvement.
- The role supports the business in driving transformation as well as value for money in planning, commissioning, and service.
- Work in partnership with NHS Continuing Healthcare leaders, developing sophisticated matrix working across the Quality in Care Directorate and wider.
- The role is designed to build a combination of Personal Health Budget and Quality Improvement expertise and technical skills to develop a strong service delivery.
Person Specification
Essential
Essential
- Registered Nurse with current NMC registration or Registered Social Worker or Allied Health Professional with current professional registration
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent.
- Evidence of relevant continuing professional development.
- Must have an understanding of the background to and aims of current healthcare policy in Norfolk & Waveney and appreciate the implications of this on engagement.
- Should have an appreciation of the relationship between NHS England/NHSI and individual provider and commissioning organisations.
- Must be able to provide and receive highly complex, sensitive, or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
- Negotiate on difficult and controversial issues including performance and change.
- Ability to demonstrate compassionate leadership
- Problem solving skills and ability to respond to sudden unexpected demands
- Ability to analyse complex facts and situations and develop a range of options
- Takes decisions on difficult and contentious issues where there may be a number of options
- Strategic thinking - ability to anticipate and resolve problems before they arise
- Demonstrated capability to plan over short, medium, and long-term timeframes and adjust plans and resource requirements accordingly
- Must be able to prioritise own work effectively and be able to direct activities of others. Experience of managing and motivating a team and reviewing performance of the individuals.
- Must be able to use initiative to decide relevant actions and make recommendations to the manager, with the aim of improving deliverables and compliance to policies.
- Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
- Experience of identifying and interpreting national policy. Experience of researching best practice (globally, private, and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (and advise on policy implementation)
- Working knowledge of Microsoft Office with intermediate keyboard skills
- Ability to travel to places of work that may not be accessible by public transport
- Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships in terms of day-to-day working practices
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
- Used to working in a busy and challenging environment Adaptability, flexibility, and ability to cope with uncertainty and change
- Willing to engage with and learn from peers, other professionals, and colleagues in the desire to provide or support the most appropriate interventions
- Professional calm and efficient manner
- Effective organiser, influencer, and networker
- Demonstrates a strong desire to improve performance and make a difference by focusing on goals.
- Completer finisher
- Will be required to travel within and outside of the ICB's geographical area.
Desirable
- Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects
Person Specification
Essential
Essential
- Registered Nurse with current NMC registration or Registered Social Worker or Allied Health Professional with current professional registration
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent.
- Evidence of relevant continuing professional development.
- Must have an understanding of the background to and aims of current healthcare policy in Norfolk & Waveney and appreciate the implications of this on engagement.
- Should have an appreciation of the relationship between NHS England/NHSI and individual provider and commissioning organisations.
- Must be able to provide and receive highly complex, sensitive, or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
- Negotiate on difficult and controversial issues including performance and change.
- Ability to demonstrate compassionate leadership
- Problem solving skills and ability to respond to sudden unexpected demands
- Ability to analyse complex facts and situations and develop a range of options
- Takes decisions on difficult and contentious issues where there may be a number of options
- Strategic thinking - ability to anticipate and resolve problems before they arise
- Demonstrated capability to plan over short, medium, and long-term timeframes and adjust plans and resource requirements accordingly
- Must be able to prioritise own work effectively and be able to direct activities of others. Experience of managing and motivating a team and reviewing performance of the individuals.
- Must be able to use initiative to decide relevant actions and make recommendations to the manager, with the aim of improving deliverables and compliance to policies.
- Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
- Experience of identifying and interpreting national policy. Experience of researching best practice (globally, private, and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (and advise on policy implementation)
- Working knowledge of Microsoft Office with intermediate keyboard skills
- Ability to travel to places of work that may not be accessible by public transport
- Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships in terms of day-to-day working practices
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
- Used to working in a busy and challenging environment Adaptability, flexibility, and ability to cope with uncertainty and change
- Willing to engage with and learn from peers, other professionals, and colleagues in the desire to provide or support the most appropriate interventions
- Professional calm and efficient manner
- Effective organiser, influencer, and networker
- Demonstrates a strong desire to improve performance and make a difference by focusing on goals.
- Completer finisher
- Will be required to travel within and outside of the ICB's geographical area.
Desirable
- Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
