Job summary
This post post is a secondment for 12 months
Norfolk and Waveney ICB are delighted to be recruiting for a Workforce Project Support Officer to join our busy Workforce Transformation Team. This role is a fantastic opportunity for an individual with experience of working in recruitment or human resources to join a team working on projects designed to support those delivering care to patients and communities across Norfolk and Waveney.
Norfolk and Waveney ICB is the organisation that co-ordinates the planning and delivering of health and social care services across Norfolk and Waveney. Our role is to bring the all the organisations who deliver health and social care together to solve problems and design processes that result in the our patients and communities receiving the best possible care. This includes thinking about identifying the best ways to work together to recruit, care for, train, develop and retain our workforce.
Main duties of the job
The Workforce Project Support Officer role will work as part of a busy team looking at initiatives to support our partners across the system to recruit the best possible talent for Norfolk and Waveney, thinking about innovative ways to ensure that our staff are cared for and have opportunities to learn and progress their careers and deliver the activities that encourage staff keep working in the health and social care sector. You'll provide support at meeting and working groups helping to co-ordinate the actions that make change possible, tracking projects and actions through to outcomes. You'll have the opportunity to become involved in projects that look at recruitment, retention, training and development and staff engagement and well-being.
About us
The new NHS Norfolk and Waveney Integrated Care Board was formed on 1st July 2022. Our primary responsibility is to commission health services for the 1.1 million people in Norfolk and Waveney who are cared for by our member GP practices. We are "clinically-led" which means NHS doctors and nurses take the decisions, supported by a team of experienced NHS managers.
Much of our work is delivered in partnership with key stakeholders, including colleagues within localities and local providers such as our three acute hospitals, community trusts, independent providers and the voluntary and community sector. The post holder will be expected to have good communication skills to operate effectively with our stakeholders and maintain professionalism and good relationships.
Job description
Job responsibilities
The Project Support Officer is a key role within the N&W ICB Workforce team. Working with the ICS People Director and ICS Workforce team, the post holder will help support programmes of work designed to integrate workforce planning across a system to ensure the delivery of comprehensive workforce development plans and use these to inform the development of the ICS and regional workforce strategy/People Plans.
The post holder will:
- Support and, in some instances, lead the provision of workforce planning and contribute to ICB workforce projects and programmes of work.
- They will provide specialist knowledge and dedicated workforce support to the system acting as a change agent when appropriate.
- They will use their expert knowledge of recruitment, retention, and/or human resources to support the Workforce Transformation team and system partners to drive change forward.
- The post holder will work with designated system partner leads and Finance (including clinical and medical as well as operational) to support, challenge, and drive change.
- They will support services to complete strategic workforce programmes and create innovative workforce solutions to deliver and expand high quality care for patients.
- They will provide tools and access to data to support and inform workforce planning decisions.
- Support the development of workforce planning at a strategic level across an ICS system with a focus on supporting the development of a system workforce plan and transformation plan informed by the workforce modelling and provider workforce priorities
The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.
Job description
Job responsibilities
The Project Support Officer is a key role within the N&W ICB Workforce team. Working with the ICS People Director and ICS Workforce team, the post holder will help support programmes of work designed to integrate workforce planning across a system to ensure the delivery of comprehensive workforce development plans and use these to inform the development of the ICS and regional workforce strategy/People Plans.
The post holder will:
- Support and, in some instances, lead the provision of workforce planning and contribute to ICB workforce projects and programmes of work.
- They will provide specialist knowledge and dedicated workforce support to the system acting as a change agent when appropriate.
- They will use their expert knowledge of recruitment, retention, and/or human resources to support the Workforce Transformation team and system partners to drive change forward.
- The post holder will work with designated system partner leads and Finance (including clinical and medical as well as operational) to support, challenge, and drive change.
- They will support services to complete strategic workforce programmes and create innovative workforce solutions to deliver and expand high quality care for patients.
- They will provide tools and access to data to support and inform workforce planning decisions.
- Support the development of workforce planning at a strategic level across an ICS system with a focus on supporting the development of a system workforce plan and transformation plan informed by the workforce modelling and provider workforce priorities
The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.
Person Specification
Education and qualifications
Essential
- Knowledge and experience of methodologies in workforce transformation
- Experience in managing programmes and projects through to delivery.
- Recruitment or Human Resources experience or training
Skills and abilities
Essential
- Skilled communicator and negotiator - provide and receive complex, sensitive and contentious information
Personal attributes
Essential
- Demonstrates and embeds the Core NHS values; Working together for patients; Respect and dignity; Commitment to quality of care; Compassion; Improving lives and Everyone counts
- Innovative thinking and complex problem solving.
Person Specification
Education and qualifications
Essential
- Knowledge and experience of methodologies in workforce transformation
- Experience in managing programmes and projects through to delivery.
- Recruitment or Human Resources experience or training
Skills and abilities
Essential
- Skilled communicator and negotiator - provide and receive complex, sensitive and contentious information
Personal attributes
Essential
- Demonstrates and embeds the Core NHS values; Working together for patients; Respect and dignity; Commitment to quality of care; Compassion; Improving lives and Everyone counts
- Innovative thinking and complex problem solving.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
