Job summary
Are you an enthusiastic person with a diagnosis of Autism and/or a Learning Disability who would like to be a part of the Navigator service in Norfolk & Waveney? We are looking for a Peer Support Worker with lived experience of accessing Mental Health Services and/or has engaged in treatment or support from a mental health/emotional wellbeing service to contribute to the on-going development of the Navigator service. This will include supporting our step-aside function and the development of recovery focused peer support groups/workshops, working flexibly to facilitate personalised support for autistic children and young people and those with a learning disability. You will work alongside a Navigator to provide a seamless, robust and relevant network of onward support at the step-aside stage, signposting as appropriate to alternative services and 'hand holding' to build confidence and resilience.
Under the supervision of the Navigator Team, the Peer Support Worker will support children & young people who have a diagnosis of Autism and/or a Learning Disability. The Peer Support Worker will do this through providing emotional support to the young people on the Navigator caseload to help them to understand the impact of their diagnosis on their mental health and recovery goals. Through sharing their own experiences, the Peer Support Worker will inspire and support those individuals to think positively about their future.
Main duties of the job
- To support the development of recovery focused peer support groups/workshops for autistic children and/or those with a learning disability that have been referred to the Navigator service.
- To support the co-production and co-design of service delivery, incorporating voice and influence to enhance the work of the Navigator function.
- To role model the values of peer support and recovery by being the lived example of ongoing recovery to support, educate and inspire young people accessing the Norfolk & Waveney Navigator service to improve their mental health and wellbeing to live the lives they want.
- To promote a personal recovery approach within the Norfolk & Waveney Navigator service.
- To support young people to develop resilience and confidence to step-aside from the Navigator service.
- To maximise the involvement and participation of young people in the evaluation of interventions and support.
- Undertake one-to-one work with young people to identify on-going needs and deliver bespoke pieces of work to help maintain family stability.
About us
Appraisal
The post holder will be expected to participate in an annual appraisal of their work where the job description will be reviewed and objectives set. In line with the annual personal development plan the post holder will be expected to undertake any training or development required to fulfil their role.
Mobility
Employees may be required to work from home or at any of the other sites within the organisation subject to consultation. The organisation is in a period of rapid change due to COVID19 pandemic and system wide developments. The post holder will be expected to co-operate with changes subject to consultation, at any time throughout the duration of your contract.
Health and Safety
Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974), and to ensure that agreed safety procedures are carried out to maintain a safe environment for employees, patients and visitors.
Confidentiality
All employees are subject to the requirements of the Data Protection Act 1998 and must maintain strict confidentiality in respect of patient, client and staff records.
Data Protection Act
To comply with the requirements of the Data Protection Act.
Job description
Job responsibilities
Main Duties & Responsibilities
- Organise and take part in leisure activities with young people to encourage engagement and participation.
- To apply the principles of co-production by developing an environment that promotes equality and mutuality.
- To act as a connector and work collaboratively to establish and develop links with the wider peer support network both internal and external to Norfolk & Waveney.
- To support young people to interpret assessments completed with the aim to enhancing their understanding and self-management of their mental health and wellbeing.
- To monitor and recommend changes to co-produced documents to improve young peoples experience of the service.
- Advocate for children & young people to support the implementation of reasonable adjustments.
- Model personal responsibility, self-awareness, self-belief, self-advocacy and hopefulness via the telling of your own recovery story to inspire and instil confidence in other young people on a similar journey.
- Share coping strategies and self-help/self-management techniques.
- Support young people to identify and overcome fears within a relationship of empathy, trust and honesty, challenge negative self-talk and promote the use of recovery focused language.
- Share contacts, resources and signposting of additional support services, community groups and networks that could enable young people to participate in their local community and seek peer support as required.
- Be able to demonstrate skills that promote the rights of children and young people at all times.
- Work in a way that acknowledges the personal, social, cultural and spiritual strengths and needs of each individual.
Skills required for the role
Communication and relationship skills
- Through the sharing of your own lived experience, inspire hope and belief that recovery is possible in other young people.
- Engage in public involvement activities.
- Work alongside the Navigator Team.
- Have the ability to engage, motivate and enthuse other young people.
- Be proactive in seeking out different styles and methods of communicating to enhance the young persons engagement and participation.
- Be an ambassador for the Navigator Team by championing and challenging inequalities experienced by young people across the system.
- Raise awareness of recovery language by modelling positive strengths-based, non-discriminatory, non-jargon, non-medicalised language in all areas of work.
- Have the ability to link with other peer support worker networks and forums across the country to share best practice.
Analytical and judgment skills
- Have a high level of self-awareness, being able to be open and give constructive feedback.
- Ability to advocate for children & young people where challenges arise and compare options to best support others.
- Ability to apply the core values and principles of peer support.
- Promote the concept of recovery in all work carried out, and act as an example to other young people.
Planning and organisational skills
- Have the ability to plan and organise own workload with good recording skills and have the ability to keep accurate records.
- Commitment to initiate and support self-generated ideas and projects that enhance the quality of service provision using peer support.
- To support the design and delivery of recovery focused peer support groups/workshops.
- To participate in team meetings, present findings and propose areas for development.
- Be able to locate resources, opportunities and activities within the local community as part of the signposting function.
Physical skills
- Key board skills
- Computer literate and experience of using Microsoft office.
- Ability to travel independently within Norfolk & Waveney.
- Be involved in the manual handling of learning resources/equipment.
- Use de-escalation techniques as required.
- Ability to be able to deliver group sessions/workshops online and in a face-to-face setting.
Job description
Job responsibilities
Main Duties & Responsibilities
- Organise and take part in leisure activities with young people to encourage engagement and participation.
- To apply the principles of co-production by developing an environment that promotes equality and mutuality.
- To act as a connector and work collaboratively to establish and develop links with the wider peer support network both internal and external to Norfolk & Waveney.
- To support young people to interpret assessments completed with the aim to enhancing their understanding and self-management of their mental health and wellbeing.
- To monitor and recommend changes to co-produced documents to improve young peoples experience of the service.
- Advocate for children & young people to support the implementation of reasonable adjustments.
- Model personal responsibility, self-awareness, self-belief, self-advocacy and hopefulness via the telling of your own recovery story to inspire and instil confidence in other young people on a similar journey.
- Share coping strategies and self-help/self-management techniques.
- Support young people to identify and overcome fears within a relationship of empathy, trust and honesty, challenge negative self-talk and promote the use of recovery focused language.
- Share contacts, resources and signposting of additional support services, community groups and networks that could enable young people to participate in their local community and seek peer support as required.
- Be able to demonstrate skills that promote the rights of children and young people at all times.
- Work in a way that acknowledges the personal, social, cultural and spiritual strengths and needs of each individual.
Skills required for the role
Communication and relationship skills
- Through the sharing of your own lived experience, inspire hope and belief that recovery is possible in other young people.
- Engage in public involvement activities.
- Work alongside the Navigator Team.
- Have the ability to engage, motivate and enthuse other young people.
- Be proactive in seeking out different styles and methods of communicating to enhance the young persons engagement and participation.
- Be an ambassador for the Navigator Team by championing and challenging inequalities experienced by young people across the system.
- Raise awareness of recovery language by modelling positive strengths-based, non-discriminatory, non-jargon, non-medicalised language in all areas of work.
- Have the ability to link with other peer support worker networks and forums across the country to share best practice.
Analytical and judgment skills
- Have a high level of self-awareness, being able to be open and give constructive feedback.
- Ability to advocate for children & young people where challenges arise and compare options to best support others.
- Ability to apply the core values and principles of peer support.
- Promote the concept of recovery in all work carried out, and act as an example to other young people.
Planning and organisational skills
- Have the ability to plan and organise own workload with good recording skills and have the ability to keep accurate records.
- Commitment to initiate and support self-generated ideas and projects that enhance the quality of service provision using peer support.
- To support the design and delivery of recovery focused peer support groups/workshops.
- To participate in team meetings, present findings and propose areas for development.
- Be able to locate resources, opportunities and activities within the local community as part of the signposting function.
Physical skills
- Key board skills
- Computer literate and experience of using Microsoft office.
- Ability to travel independently within Norfolk & Waveney.
- Be involved in the manual handling of learning resources/equipment.
- Use de-escalation techniques as required.
- Ability to be able to deliver group sessions/workshops online and in a face-to-face setting.
Person Specification
Essential
Essential
- Minimum of 2 GCSEs or equivalent
- Diagnosed as Autistic or have a diagnosis of a Learning Disability.
- Have lived experience of Mental Health/Wellbeing/Learning Disability Services.
- Understanding and practical knowledge of recovery.
- Understanding of the issues and concerns of mental health service users.
- Knowledge and commitment to the rights of children and young people.
- An understanding of the impact of stigma and discrimination.
- Ability to plan and organise own workload.
- Able to demonstrate commitment to high quality care and service provision.
- Good written, verbal and non-verbal communication skills.
- Computer literate with good keyboard skills and experience of using Microsoft office.
- Be able to take the lead in co-production activities.
- Professional in appearance and behaviour.
- High level of self-awareness.
- Ability to share personal story of recovery in a professional manner.
- Ability to work in an enabling and creative way.
- Maintain appropriate professional boundaries with children and young people.
- The promotion of equality of opportunity and good working relations.
- Positive approach to people of all ages.
- Recognise people's right to privacy and dignity, treating every person with respect.
- Ability to travel independently within Norfolk & Waveney.
- Be involved in the manual handling of learning resources/equipment.
- Use de-escalation techniques as required.
- Ability to be able to deliver group sessions/workshops online and in a face-to-face setting.
Desirable
- Have experience of working/volunteering as a Peer Support Worker (or similar role).
- Have experience of advocating for children & young people.
- Knowledge of Mental Health Legislation.
- Knowledge of the principles of co-production.
- Knowledge of the principles of recovery and the concept of social inclusion.
Person Specification
Essential
Essential
- Minimum of 2 GCSEs or equivalent
- Diagnosed as Autistic or have a diagnosis of a Learning Disability.
- Have lived experience of Mental Health/Wellbeing/Learning Disability Services.
- Understanding and practical knowledge of recovery.
- Understanding of the issues and concerns of mental health service users.
- Knowledge and commitment to the rights of children and young people.
- An understanding of the impact of stigma and discrimination.
- Ability to plan and organise own workload.
- Able to demonstrate commitment to high quality care and service provision.
- Good written, verbal and non-verbal communication skills.
- Computer literate with good keyboard skills and experience of using Microsoft office.
- Be able to take the lead in co-production activities.
- Professional in appearance and behaviour.
- High level of self-awareness.
- Ability to share personal story of recovery in a professional manner.
- Ability to work in an enabling and creative way.
- Maintain appropriate professional boundaries with children and young people.
- The promotion of equality of opportunity and good working relations.
- Positive approach to people of all ages.
- Recognise people's right to privacy and dignity, treating every person with respect.
- Ability to travel independently within Norfolk & Waveney.
- Be involved in the manual handling of learning resources/equipment.
- Use de-escalation techniques as required.
- Ability to be able to deliver group sessions/workshops online and in a face-to-face setting.
Desirable
- Have experience of working/volunteering as a Peer Support Worker (or similar role).
- Have experience of advocating for children & young people.
- Knowledge of Mental Health Legislation.
- Knowledge of the principles of co-production.
- Knowledge of the principles of recovery and the concept of social inclusion.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
