Transformation and Delivery Manager

NHS South Yorkshire Integrated Care Board

Information:

This job is now closed

Job summary

The role will support the delivery of Sheffield's city-wide and cross-organisational Mental Health, Learning Disabilities, Dementia and Autism Delivery Group's objectives.

The role will specifically focus on children and young people's neurodiversity support (including contributing to the ICB's delivery of its statutory duties in relation to SEND) and mental health services, and adult learning disability services, although other areas of work may become part of the role over time.

It is a critical time for these services, with increasing demand for assessments and support, and a challenging financial context. We are looking for an innovative and passionate leader and collaborative team player with the drive to see services transformed and improved to deliver the best outcomes possible for Sheffield people.

The role will focus on Sheffield-based services, but as the Integrated Care Board is South Yorkshire based, there is likely to be some work done with other areas in South Yorkshire, and some South Yorkshire-wide travel required.

The role is a fixed term, 12-month appointment. Flexible working options are possible please contact us or raise at interview to discuss.

Interview date: 1st July 2024

Main duties of the job

  • Supporting the delivery of specific workstreams and programmes in the Sheffield Place team and across a range of partner organisations to deliver transformational change.
  • Leading on projects and implement new strategies and/or pathways of care for improving the health and wellbeing of the Sheffield population.
  • Supporting compilation of long-term business plans associated with the national Operational Planning Guidance.
  • Representing Sheffield Place at meetings associated with lead areas.
  • Supporting joint decision making with partners.
  • Providing succinct and relevant written reports/updates including anticipated impact and risk assessments.
  • Working with finance and contracting colleagues to ensure appropriate financial analysis and benefits realisation for key projects.
  • Budget setting and monitoring in relation to project portfolio.
  • Providing project management documentation and progress updates, reporting to relevant boards/partners as appropriate.
  • Performance and contract management of commissioned services, raising risks and issues as required.
  • Working with colleagues in provider services on specific cases, for example in relation to the Transforming Care and SEND agenda.

If you are interested in the role and think you have the right experience and abilities as detailed in the job description, please contact Heather Burns or Louisa King for an informal discussion:

heather.burns@nhs.net (w/c 27 May)

louisa.king1@nhs.net (w/c 3 June)

About us

NHS South Yorkshire Integrated Care Board oversees health and social care for a population of 1.4m people. Working through our four places, Barnsley, Doncaster, Rotherham, and Sheffield, we are building on the strengths, capacity and knowledge of all those directly involved with our local communities to deliver our four key aims of Improving outcomes in population health and healthcare; Tackling inequalities in outcomes, experience and access; Enhancing productivity and value for money; and Helping the NHS support broader social and economic development.

Our near 1,000 staff are committed to addressing the broader health, public health, and social care needs of the population across South Yorkshire through our values of One Team, Empowered and Innovative. We work as a key partner with the Integrated Care Partnership (ICP) of health and care providers within the South Yorkshire Integrated Care System (ICS) to collectively deliver health and care services that meet the needs of the local population. In total there are 186 GP practices in the region, 72,000 health and social care professionals working across seven NHS trusts and four local authorities, and a further 6,000 voluntary, community and social enterprise sector (VCSE) organisations. We work alongside all these colleagues through local councils, our VCSE partners and other partners to address health inequalities and wider determinants of health in South Yorkshire.

Date posted

24 May 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time, Job share, Flexible working, Home or remote working, Compressed hours

Reference number

D9133-987

Job locations

197 Eyre Street

Sheffield

S1 3FG


Job description

Job responsibilities

Communication and relationships

  • Identify key stakeholders and develop effective relationships, supporting collaborative arrangements and negotiations with providers, as part of the transformation, delivery and improvement function
  • Manage and advise multiple stakeholders and customers on complex issues including delivery of strategy.
  • Produce material for and present complex presentations to large groups which are engaging, influential and effective in delivering key messages, the content of which may include highly complex technical, contentious or very sensitive information.
  • Attend meetings as appropriate including Boards, Project/Performance Meetings, Team meetings and Stakeholder Groups.
  • Effectively communicate project/service expectations to team members and stakeholders in a timely and clear fashion.
  • Provide relevant and timely specialist advice and guidance on own portfolio areas.

Analytical and judgement

  • Support the identification and monitoring of risk and issues adapting as needed whilst considering a range of comparable options/solutions that can inform the future commissioning of services.
  • Ensure that appropriate methods are applied for displaying a wide variety of data in a variety of formats.
  • Ensure timely and accurate information analysis and reporting to management on agreed areas of work.
  • Devise and provide improvements to current management information, analysing, reporting and suggesting procedures to enhance decision making processes.
  • Develop and deliver progress reports, proposal, requirement documentation and presentations on projects/services/contracts.
  • Using autonomous judgement and initiative, where there may be conflicting views, to respond to communications on complex issues and draft non- standard responses that may include the analysis of technical information.

Planning and organisation

  • To support the development and implementation of new/existing services, including planning and needs assessment, development/review of service specifications, participating in the procurement process, issuing contractual documentation, supporting mobilisation and ongoing contract management including improvement and performance of services.

  • Responsible for consolidating and documenting the fundamental components of projects and services i.e. scope, goals, resource, budgets, risks, opportunities and deliverables that supports organisational goals in collaboration with senior management and stakeholders.
  • Support and coordinate the development of business cases.
  • Ensure effective change management processes are in place to agree and document changes to deliverables as agreed with stakeholders.
  • Support the identification, measuring and tracking of benefits.

Physical Skills

  • Standard keyboard skills will be utilised daily due to the nature of the role which will require the use of computers and systems.

Patient/Client Care

  • Contact with patients / clients will be incidental.

Policy and Service Development

  • Take the lead in ensuring successful assigned work-stream delivery.
  • Take ownership and responsibility in terms of time, quality and cost for all assigned projects and services.
  • Contribute to the development of projects and programme management approaches and ways of working across the organisation.
  • Develop, implement or review and propose changes to services using an evidence based approach and complete in collaboration with stakeholders.
  • Lead on the review and redesign of all relevant processes within projects and services and ensure that suitable delivery mechanisms are produced (i.e. service specifications).
  • Ensure appropriate strategy and methodology is in place when monitoring longer term delivery of benefits against Business Cases/Reviews.
  • Contribute to the strategic planning of team projects and services, identifying interdependencies, and potential impacts on wider organisation/partners/service users.

Finance and Physical Resources

  • Support the provision of resources needed for services/contracts from internal and/or external providers and tracking and monitoring budgets against them.
  • Ensure service and contract expenditure is monitored and managed accordingly.
  • Contribute to financial delivery of projects and services ensuring it is cost effective and delivered on time.

Human Resources

  • Responsible for guiding, coaching and mentoring junior colleagues.
  • Take the lead on coordination of training, development and recruitment activity across the team.
  • Lead multi-disciplinary teams and manage interactions between other internal functions as required.
  • Line manage staff, undertaking Performance Development Reviews, and managing any employee relations issues.

Information Resources

  • Develop a sound project/commissioning schedule that suitably identifies resources and outputs; applying appropriate principles to deliver stated objectives and deadlines.
  • Develop full-scale project plans and associated communication documents.
  • Responsible for maintaining systems (i.e. contract register), including updating software, accessing and managing content and retrieving data.

Research and Development

  • Contribute to the development of key performance indicators and outcomes within contracts.
  • Delegate aspects of research and development of activities, collating information, analysing and reporting findings.
  • Pro-actively identify service improvement needs and opportunities, by complex analysis of data/information, audits or surveys, and prioritise improvement activities.

Freedom to Act

  • Responsible lead for the team; working autonomously to achieve personal and departmental aims and strategy goals.
  • Leads on designated workstreams and supports senior management team with delivery of strategic goals.

Physical Effort

  • The postholder will be mostly sitting, standing and walking daily as they undertake daily tasks including using the computer, producing reports etc.

Mental Effort

  • The pattern of work will be largely predictable as the postholder will be regularly undertaking routine tasks.
  • There will be a requirement for frequent concentration when completing tasks such as inputting and checking data, collating information for reports etc.

Emotional Effort

  • On occasion the postholder may experience dealing with emotive employee relations cases and other sensitive employee matters.
  • On occasion the postholder may experience dealing with conflicting views across a wide range of stakeholders, where their role is to support collaboration and cohesion.

Working Conditions

  • The postholder will use visual display units (computers, smart boards, projectors etc.) daily.
  • General office conditions.

Job description

Job responsibilities

Communication and relationships

  • Identify key stakeholders and develop effective relationships, supporting collaborative arrangements and negotiations with providers, as part of the transformation, delivery and improvement function
  • Manage and advise multiple stakeholders and customers on complex issues including delivery of strategy.
  • Produce material for and present complex presentations to large groups which are engaging, influential and effective in delivering key messages, the content of which may include highly complex technical, contentious or very sensitive information.
  • Attend meetings as appropriate including Boards, Project/Performance Meetings, Team meetings and Stakeholder Groups.
  • Effectively communicate project/service expectations to team members and stakeholders in a timely and clear fashion.
  • Provide relevant and timely specialist advice and guidance on own portfolio areas.

Analytical and judgement

  • Support the identification and monitoring of risk and issues adapting as needed whilst considering a range of comparable options/solutions that can inform the future commissioning of services.
  • Ensure that appropriate methods are applied for displaying a wide variety of data in a variety of formats.
  • Ensure timely and accurate information analysis and reporting to management on agreed areas of work.
  • Devise and provide improvements to current management information, analysing, reporting and suggesting procedures to enhance decision making processes.
  • Develop and deliver progress reports, proposal, requirement documentation and presentations on projects/services/contracts.
  • Using autonomous judgement and initiative, where there may be conflicting views, to respond to communications on complex issues and draft non- standard responses that may include the analysis of technical information.

Planning and organisation

  • To support the development and implementation of new/existing services, including planning and needs assessment, development/review of service specifications, participating in the procurement process, issuing contractual documentation, supporting mobilisation and ongoing contract management including improvement and performance of services.

  • Responsible for consolidating and documenting the fundamental components of projects and services i.e. scope, goals, resource, budgets, risks, opportunities and deliverables that supports organisational goals in collaboration with senior management and stakeholders.
  • Support and coordinate the development of business cases.
  • Ensure effective change management processes are in place to agree and document changes to deliverables as agreed with stakeholders.
  • Support the identification, measuring and tracking of benefits.

Physical Skills

  • Standard keyboard skills will be utilised daily due to the nature of the role which will require the use of computers and systems.

Patient/Client Care

  • Contact with patients / clients will be incidental.

Policy and Service Development

  • Take the lead in ensuring successful assigned work-stream delivery.
  • Take ownership and responsibility in terms of time, quality and cost for all assigned projects and services.
  • Contribute to the development of projects and programme management approaches and ways of working across the organisation.
  • Develop, implement or review and propose changes to services using an evidence based approach and complete in collaboration with stakeholders.
  • Lead on the review and redesign of all relevant processes within projects and services and ensure that suitable delivery mechanisms are produced (i.e. service specifications).
  • Ensure appropriate strategy and methodology is in place when monitoring longer term delivery of benefits against Business Cases/Reviews.
  • Contribute to the strategic planning of team projects and services, identifying interdependencies, and potential impacts on wider organisation/partners/service users.

Finance and Physical Resources

  • Support the provision of resources needed for services/contracts from internal and/or external providers and tracking and monitoring budgets against them.
  • Ensure service and contract expenditure is monitored and managed accordingly.
  • Contribute to financial delivery of projects and services ensuring it is cost effective and delivered on time.

Human Resources

  • Responsible for guiding, coaching and mentoring junior colleagues.
  • Take the lead on coordination of training, development and recruitment activity across the team.
  • Lead multi-disciplinary teams and manage interactions between other internal functions as required.
  • Line manage staff, undertaking Performance Development Reviews, and managing any employee relations issues.

Information Resources

  • Develop a sound project/commissioning schedule that suitably identifies resources and outputs; applying appropriate principles to deliver stated objectives and deadlines.
  • Develop full-scale project plans and associated communication documents.
  • Responsible for maintaining systems (i.e. contract register), including updating software, accessing and managing content and retrieving data.

Research and Development

  • Contribute to the development of key performance indicators and outcomes within contracts.
  • Delegate aspects of research and development of activities, collating information, analysing and reporting findings.
  • Pro-actively identify service improvement needs and opportunities, by complex analysis of data/information, audits or surveys, and prioritise improvement activities.

Freedom to Act

  • Responsible lead for the team; working autonomously to achieve personal and departmental aims and strategy goals.
  • Leads on designated workstreams and supports senior management team with delivery of strategic goals.

Physical Effort

  • The postholder will be mostly sitting, standing and walking daily as they undertake daily tasks including using the computer, producing reports etc.

Mental Effort

  • The pattern of work will be largely predictable as the postholder will be regularly undertaking routine tasks.
  • There will be a requirement for frequent concentration when completing tasks such as inputting and checking data, collating information for reports etc.

Emotional Effort

  • On occasion the postholder may experience dealing with emotive employee relations cases and other sensitive employee matters.
  • On occasion the postholder may experience dealing with conflicting views across a wide range of stakeholders, where their role is to support collaboration and cohesion.

Working Conditions

  • The postholder will use visual display units (computers, smart boards, projectors etc.) daily.
  • General office conditions.

Person Specification

Experience

Essential

  • Evidence of continued professional development.
  • Experience of working in commissioning across health and social care.
  • Experience in managing stakeholders, taking account of their levels of influence and particular interests.
  • Experience of managing budgets.
  • Experience of preparing briefing papers and correspondence at senior management team level.
  • Experience of managing risks, identifying issues and reporting.
  • Previous experience in similar role in a healthcare or public sector environment.

Desirable

  • Experience of managing a team.
  • Experience of working in portfolio and/or programme management environment.

Skills and Competencies

Essential

  • Well-developed data analysis and interpretation skills involving highly complex data, with good analytical and problem-solving skills.
  • Clear communicator with excellent written and presentations skills.
  • Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
  • Capable of constructing and delivering clear ideas and concepts concisely and accurately to a diverse and varied range of audiences consisting of internal and external stakeholders.
  • Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales.
  • Advanced working knowledge and proficiency in all Microsoft Office packages (e.g. word processing, spreadsheets, e-mail and internet use).
  • Excellent stakeholder management skills.
  • Ability to build relations with internal and external partners which are critical in securing the strategic objectives.
  • Able to deal with challenging people and to cope with confidential and sensitive information.

Desirable

  • Comprehensive knowledge of project principles, techniques and tools.

Attributes

Essential

  • Clear communicator with excellent verbal, written and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately to a diverse and varied range of audiences consisting of internal and external stakeholders.
  • Fosters good working relationships and values difference.
  • Compassionate leader.
  • Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others.

Qualifications

Essential

  • Educated to a degree level or equivalent level of experience of working at a similar level in specialist area.
  • Further training or significant experience to post-graduate diploma or equivalent level in project management.

Desirable

  • Programme and Project management qualification (e.g. Prince2 Practitioner; Agile Project Management Practitioner or APM qualification) or equivalent experience.

Knowledge and Understanding

Essential

  • Knowledge of the commissioning function including planning, assessment of needs, service development/implementation, contracting, performance management/service improvement across health and social care.
  • Understanding of public sector contracting (NHS/Social Care).

Desirable

  • A good understanding of the health and social care environment and roles and responsibilities within it.
Person Specification

Experience

Essential

  • Evidence of continued professional development.
  • Experience of working in commissioning across health and social care.
  • Experience in managing stakeholders, taking account of their levels of influence and particular interests.
  • Experience of managing budgets.
  • Experience of preparing briefing papers and correspondence at senior management team level.
  • Experience of managing risks, identifying issues and reporting.
  • Previous experience in similar role in a healthcare or public sector environment.

Desirable

  • Experience of managing a team.
  • Experience of working in portfolio and/or programme management environment.

Skills and Competencies

Essential

  • Well-developed data analysis and interpretation skills involving highly complex data, with good analytical and problem-solving skills.
  • Clear communicator with excellent written and presentations skills.
  • Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
  • Capable of constructing and delivering clear ideas and concepts concisely and accurately to a diverse and varied range of audiences consisting of internal and external stakeholders.
  • Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales.
  • Advanced working knowledge and proficiency in all Microsoft Office packages (e.g. word processing, spreadsheets, e-mail and internet use).
  • Excellent stakeholder management skills.
  • Ability to build relations with internal and external partners which are critical in securing the strategic objectives.
  • Able to deal with challenging people and to cope with confidential and sensitive information.

Desirable

  • Comprehensive knowledge of project principles, techniques and tools.

Attributes

Essential

  • Clear communicator with excellent verbal, written and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately to a diverse and varied range of audiences consisting of internal and external stakeholders.
  • Fosters good working relationships and values difference.
  • Compassionate leader.
  • Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others.

Qualifications

Essential

  • Educated to a degree level or equivalent level of experience of working at a similar level in specialist area.
  • Further training or significant experience to post-graduate diploma or equivalent level in project management.

Desirable

  • Programme and Project management qualification (e.g. Prince2 Practitioner; Agile Project Management Practitioner or APM qualification) or equivalent experience.

Knowledge and Understanding

Essential

  • Knowledge of the commissioning function including planning, assessment of needs, service development/implementation, contracting, performance management/service improvement across health and social care.
  • Understanding of public sector contracting (NHS/Social Care).

Desirable

  • A good understanding of the health and social care environment and roles and responsibilities within it.

Employer details

Employer name

NHS South Yorkshire Integrated Care Board

Address

197 Eyre Street

Sheffield

S1 3FG


Employer's website

https://southyorkshire.icb.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

NHS South Yorkshire Integrated Care Board

Address

197 Eyre Street

Sheffield

S1 3FG


Employer's website

https://southyorkshire.icb.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Programme Lead MH, LDA, Dementia & Autism

Louisa King

louisa.king1@nhs.net

Date posted

24 May 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time, Job share, Flexible working, Home or remote working, Compressed hours

Reference number

D9133-987

Job locations

197 Eyre Street

Sheffield

S1 3FG


Supporting documents

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