Job summary
Fixed Term or Secondment - 12 months (30 hours per week)
A Maternity and Neonatal Voices Partnership (MNVP) is an NHS working group of women, birthing people and their families, commissioners and maternity service staff collaborating to review and develop local maternity and neonatal care. It is led by an independent person who ensures all service users are represented.
The Strategic Lead for the MNVP is responsible for delivering the agreed objectives of the partnership and is expected to use their influence to drive the delivery of highly effective and visible outcomes.
An MNVP listens to the experiences of women and families, and brings together service users, staff and other stakeholders to plan, review and improve maternity and neonatal care.
MNVPs ensure that service users voices are at the heart of decision-making in maternity and neonatal services by being embedded within the leadership of provider trusts and feeding into the Local Maternity and Neonatal System (LMNS), which in turn feeds into Integrated Care Board (ICB) decision-making.
This influences improvements in the safety, quality, and experience of maternity and neonatal care.
This role is part of a pilot project in South Yorkshire, to model how the involvement of a strategic service user voice can benefit, systems, services and ultimately outcomes.
Main duties of the job
The strategic lead will represent the MNVP at local and national maternity and neonatal meetings and events and provide independent challenge and scrutiny based on evidence gathered from parents/carers and professionals from the projects.
As the strategic lead for service user voice, you will lead the organisation to identify and engage with pregnant women, parents and their families at every level to enable authentic co-production. The post holder will be able to demonstrate independence from the NHS Trusts across South Yorkshire, enabling them to advocate for the voice of service users.
You will lead and enable the MNVP to deliver projects focused on improving the quality of care provided for maternity and neonatal service users through the lens of lived experience; you will identify key strategic barriers to providing high quality care as defined by women and families and co-create solutions.
This will include co-production, with other team members and experts both within and out with the team to produce supporting guidance, tools, and technologies. We are particularly keen to consider how we can best reach groups who are marginalised and how we can co-produce with these communities in a way which is both meaningful and authentic to them and has a positive impact on experience and outcomes.
Interview date: 29th April 2024
About us
NHS South Yorkshire Integrated Care Board oversees health
and social care for a population of 1.4m people. Working through our four places, Barnsley, Doncaster, Rotherham, and Sheffield, we are building on the
strengths, capacity and knowledge of all those directly involved with our local
communities to deliver our four key aims of Improving outcomes in
population health and healthcare; Tackling inequalities in outcomes, experience
and access; Enhancing productivity and value for money; and Helping the NHS
support broader social and economic development.
Our near 1,000 staff are committed to addressing the broader
health, public health, and social care needs of the population across South
Yorkshire through our values of One Team, Empowered and Innovative. We work as a key partner with the
Integrated Care Partnership (ICP) of health and care providers within the South
Yorkshire Integrated Care System (ICS) to collectively deliver health and care
services that meet the needs of the local population. In total there are 186 GP
practices in the region, 72,000 health and social care professionals working
across seven NHS trusts and four local authorities, and a further 6,000
voluntary, community and social enterprise sector (VCSE) organisations. We work
alongside all these colleagues through local councils, our VCSE
partners and other partners to address health inequalities and wider
determinants of health in South Yorkshire.
Job description
Job responsibilities
This role is part of a pilot
project in South Yorkshire, to model how the involvement of a strategic service
user voice can benefit, systems, services and ultimately outcomes for women, birthing
people and their families.
The post holder will embed and advocate for patient and public involvement at all levels of decision making across the Local Maternity and Neonatal
System (LMNS) within the South Yorkshire Integrated Care Board (ICB). The pilot
project will test the approach in one of the four places across the ICB
(Rotherham) and the post holder will have a key leadership role in evaluating
this model, and developing the strategic direction across South Yorkshire. The post holder will be able to demonstrate independence
from the NHS Trusts across South Yorkshire, enabling them to advocate for the voice
of service users.
The post holder has a key role in in the delivery of projects/programmes
across the organisations business areas, ensuring that the agreed project
outputs are delivered in line with deadlines.
The role will have responsibility for initiatives at Rotherham place, but also a duel system wide aspect as such candidates can pick a base that best suits (as per ICB policy) but travel across the system (and specifically Rotherham) will be required.
Please read
this job description alongside the attached assignment brief which provides
more detail.
Job description
Job responsibilities
This role is part of a pilot
project in South Yorkshire, to model how the involvement of a strategic service
user voice can benefit, systems, services and ultimately outcomes for women, birthing
people and their families.
The post holder will embed and advocate for patient and public involvement at all levels of decision making across the Local Maternity and Neonatal
System (LMNS) within the South Yorkshire Integrated Care Board (ICB). The pilot
project will test the approach in one of the four places across the ICB
(Rotherham) and the post holder will have a key leadership role in evaluating
this model, and developing the strategic direction across South Yorkshire. The post holder will be able to demonstrate independence
from the NHS Trusts across South Yorkshire, enabling them to advocate for the voice
of service users.
The post holder has a key role in in the delivery of projects/programmes
across the organisations business areas, ensuring that the agreed project
outputs are delivered in line with deadlines.
The role will have responsibility for initiatives at Rotherham place, but also a duel system wide aspect as such candidates can pick a base that best suits (as per ICB policy) but travel across the system (and specifically Rotherham) will be required.
Please read
this job description alongside the attached assignment brief which provides
more detail.
Person Specification
Attributes
Essential
- Commitment to equality of opportunity, focused on removing barriers to full participation.
- Fosters good working relationships and values difference.
- Compassionate leader.
- Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others.
- Commitment to improving quality and the outcomes and experiences of women and families who use maternity services.
- Recognises and understands the benefits of co-production and involvement in improving the quality of care received by women and families.
- Ability to make a connection between their work and the benefit to patients and the public.
- Actively develops themselves and supports others to do the same.
Knowledge and Understanding
Essential
- Must understand the background and aims of current healthcare policy and appreciate the implications of this.
- Must understand the relationship between the Department of Health & Social Care and individual provider and commissioning organisations.
- Understanding of how care and support is delivered via maternity, neonatal and parenting support services across the pathway.
- Understanding how the service user voice can educate, inform and shape service delivery.
Skills and Competencies
Essential
- Able to provide and receive highly complex, sensitive and contentious information.
- Able to draw qualitative and quantitative information from a range of sources and present it in a clear and concise way.
- Able to take decisions on difficult and contentious issues where there may be a number of courses of action.
- Able to negotiate on difficult and contentious issues including performance and change, ability to recognize and overcome barriers on behalf of women and their families.
- Ability to effectively plan and think strategically and analyse and resolve problems in a multi- disciplinary environment.
- Good analytical skills with an ability to analyse and consider complex information and develop a range of options.
- Ability to anticipate problems before they arise and offer appropriate solutions.
- Demonstrate the ability to plan over the short, medium and long- term altering plans to fit with the rapidly changing environment.
- Experience of identifying and interpreting national policy.
- Experience of researching best practice and developing solutions that can achieve optimal outcomes for all stakeholders.
- Good working knowledge of Microsoft Office suite and intermediate keyboard skills.
- Excellent communication and presentation skills and an ability to engage successfully with a wide range of people at all levels within the organisation.
- Ability to build relations with internal and external partners which are critical in securing the strategic objectives of the business.
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making.
- Commitment to improving quality and the outcomes and experiences of women and families who use maternity services.
- Recognises and understands the benefits of co-production and involvement in improving the quality of care received by women and families.
Desirable
- Previous experience in similar role in a healthcare or public sector environment.
- Experience of working in portfolio and/or programme management environment.
Qualifications
Essential
- Educated to Masters level in a relevant area of academic practice or equivalent experience working at a commensurate band / level.
- To have one or more of the below project management qualifications or equivalent level of experience; Managing Successful Programmes Practitioner, PRINCE2 Practitioner, Managing Successful Programmes Advanced Practitioner, P3O Practitioner, APM Registered Project Professional, Project Leadership Programme.
Experience
Essential
- Evidence of continuing professional development relevant to role.
- Significant experience of managing projects and delivering them within agreed timescales and budgets.
- Experience of leading change projects.
- Experience of providing support and input into complex programmes.
- Experience in managing stakeholders, taking account of their levels of influence, and particular interests.
- Experience of preparing briefing papers and correspondence at project board level.
- Experience of managing a team.
- Extensive experience of national, regional and local drivers for transformation and quality surveillance across Maternity and neonatal services.
- Experience of leading on partnership working together with a wider range of people from different backgrounds and organisations to influence, plan and implement a programme of transformation and quality surveillance work.
Desirable
- Member of relevant professional body.
Person Specification
Attributes
Essential
- Commitment to equality of opportunity, focused on removing barriers to full participation.
- Fosters good working relationships and values difference.
- Compassionate leader.
- Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others.
- Commitment to improving quality and the outcomes and experiences of women and families who use maternity services.
- Recognises and understands the benefits of co-production and involvement in improving the quality of care received by women and families.
- Ability to make a connection between their work and the benefit to patients and the public.
- Actively develops themselves and supports others to do the same.
Knowledge and Understanding
Essential
- Must understand the background and aims of current healthcare policy and appreciate the implications of this.
- Must understand the relationship between the Department of Health & Social Care and individual provider and commissioning organisations.
- Understanding of how care and support is delivered via maternity, neonatal and parenting support services across the pathway.
- Understanding how the service user voice can educate, inform and shape service delivery.
Skills and Competencies
Essential
- Able to provide and receive highly complex, sensitive and contentious information.
- Able to draw qualitative and quantitative information from a range of sources and present it in a clear and concise way.
- Able to take decisions on difficult and contentious issues where there may be a number of courses of action.
- Able to negotiate on difficult and contentious issues including performance and change, ability to recognize and overcome barriers on behalf of women and their families.
- Ability to effectively plan and think strategically and analyse and resolve problems in a multi- disciplinary environment.
- Good analytical skills with an ability to analyse and consider complex information and develop a range of options.
- Ability to anticipate problems before they arise and offer appropriate solutions.
- Demonstrate the ability to plan over the short, medium and long- term altering plans to fit with the rapidly changing environment.
- Experience of identifying and interpreting national policy.
- Experience of researching best practice and developing solutions that can achieve optimal outcomes for all stakeholders.
- Good working knowledge of Microsoft Office suite and intermediate keyboard skills.
- Excellent communication and presentation skills and an ability to engage successfully with a wide range of people at all levels within the organisation.
- Ability to build relations with internal and external partners which are critical in securing the strategic objectives of the business.
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making.
- Commitment to improving quality and the outcomes and experiences of women and families who use maternity services.
- Recognises and understands the benefits of co-production and involvement in improving the quality of care received by women and families.
Desirable
- Previous experience in similar role in a healthcare or public sector environment.
- Experience of working in portfolio and/or programme management environment.
Qualifications
Essential
- Educated to Masters level in a relevant area of academic practice or equivalent experience working at a commensurate band / level.
- To have one or more of the below project management qualifications or equivalent level of experience; Managing Successful Programmes Practitioner, PRINCE2 Practitioner, Managing Successful Programmes Advanced Practitioner, P3O Practitioner, APM Registered Project Professional, Project Leadership Programme.
Experience
Essential
- Evidence of continuing professional development relevant to role.
- Significant experience of managing projects and delivering them within agreed timescales and budgets.
- Experience of leading change projects.
- Experience of providing support and input into complex programmes.
- Experience in managing stakeholders, taking account of their levels of influence, and particular interests.
- Experience of preparing briefing papers and correspondence at project board level.
- Experience of managing a team.
- Extensive experience of national, regional and local drivers for transformation and quality surveillance across Maternity and neonatal services.
- Experience of leading on partnership working together with a wider range of people from different backgrounds and organisations to influence, plan and implement a programme of transformation and quality surveillance work.
Desirable
- Member of relevant professional body.