Job summary
NHS South Yorkshire ICB is a South Yorkshire wide organisation, employees work collaboratively travelling across our sites regularly.
An exciting
opportunity has arisen for an enthusiastic project support administrator with
excellent organisational skills to support the Learning Disabilities and Autism
Programme Team
You will be
an excellent communicator with the ability to organise and prioritise workflow,
you will be proficient in scheduling and managing a variety of tasks with
competing deadlines. A key element of this role is engaging with senior
stakeholders across South Yorkshire therefore having good interpersonal skills
is essential.
This is an
excellent role for someone wishing to gain experience working within programme/project
management to develop their skills and knowledge should they wish to progress
into project management in the future.
Main duties of the job
The post holder will work as part of a team delivering an effective
project support service; providing efficient and effective administrative
project support to the team
The post holder will be responsible for setting up and administering project
meetings, steering groups, workshops and events including completion of minutes
and action logs.
The post holder will be required to update online systems such as the
project management system and use Microsoft Teams
The programme is fast paced so you will need to be dynamic and have the
ability to multi-task and manage own workload effectively.
About us
NHS South Yorkshire Integrated Care Board oversees health
and social care for a population of 1.4m people. Working through our four places, Barnsley, Doncaster, Rotherham, and Sheffield, we are building on the
strengths, capacity and knowledge of all those directly involved with our local
communities to deliver our four key aims of Improving outcomes in
population health and healthcare; Tackling inequalities in outcomes, experience
and access; Enhancing productivity and value for money; and Helping the NHS
support broader social and economic development.
Our near 1,000 staff are committed to addressing the broader
health, public health, and social care needs of the population across South
Yorkshire through our values of One Team, Empowered and Innovative. We work as a key partner with the
Integrated Care Partnership (ICP) of health and care providers within the South
Yorkshire Integrated Care System (ICS) to collectively deliver health and care
services that meet the needs of the local population. In total there are 186 GP
practices in the region, 72,000 health and social care professionals working
across nine NHS trusts and four local authorities, and a further 6,000
voluntary, community and social enterprise sector (VCSE) organisations. We work
alongside all these colleagues through local councils, our VCSE
partners and other partners to address health inequalities and wider
determinants of health in South Yorkshire.
Job description
Job responsibilities
Support colleagues with administrative tasks including diary management.
Assist in coordinating
meetings and events.
Prepare agendas and take notes
at meetings.
Manage own time effectively.
Organise meetings for the team.
Updating project management system
Plan complex administrative tasks/activities; supporting project work to be
achieved within set timeframes.
Ensure complaints, comments
and suggestions are dealt with sensitively
and helpfully, escalating as needed.
Explain sometimes complex
administrative and project processes
in an understandable way to colleagues, internal or external stakeholders.
Promote a positive image of
the service in all dealings; being professional, tactful and helpful.
Exercise judgement when
dealing with queries, resolving issues where possible and escalating as appropriate.
Standard keyboard skills are required to use
computer systems on a regular basis.
Updating spreadsheets and
using Microsoft forms on a day to day basis.
Job description
Job responsibilities
Support colleagues with administrative tasks including diary management.
Assist in coordinating
meetings and events.
Prepare agendas and take notes
at meetings.
Manage own time effectively.
Organise meetings for the team.
Updating project management system
Plan complex administrative tasks/activities; supporting project work to be
achieved within set timeframes.
Ensure complaints, comments
and suggestions are dealt with sensitively
and helpfully, escalating as needed.
Explain sometimes complex
administrative and project processes
in an understandable way to colleagues, internal or external stakeholders.
Promote a positive image of
the service in all dealings; being professional, tactful and helpful.
Exercise judgement when
dealing with queries, resolving issues where possible and escalating as appropriate.
Standard keyboard skills are required to use
computer systems on a regular basis.
Updating spreadsheets and
using Microsoft forms on a day to day basis.
Person Specification
Attributes
Essential
- Fosters good working relationships and values difference.
- Able to work well as part of a team.
Qualifications
Essential
- Educated to diploma level/ NVQ level 4 in relevant administrative field i.e. project management or equivalent experience.
- Experience of working in an office or team environment.
Desirable
- Experience of working in healthcare or public sector environment.
Knowledge and Understanding
Essential
- Knowledge of administrative systems and processes.
- Understanding of confidentiality.
Desirable
- Awareness of health services provision
Skills and Competencies
Essential
- Able to work on own initiative and unsupervised, within defined policies and procedures.
- Good customer service skills.
- Good written and verbal communication skills.
- Able to use tact and persuasion to support problem solving.
- Intermediate knowledge of IT systems and software such as Microsoft Office.
Desirable
- Able to explain processes and procedures to those unfamiliar with them.
Person Specification
Attributes
Essential
- Fosters good working relationships and values difference.
- Able to work well as part of a team.
Qualifications
Essential
- Educated to diploma level/ NVQ level 4 in relevant administrative field i.e. project management or equivalent experience.
- Experience of working in an office or team environment.
Desirable
- Experience of working in healthcare or public sector environment.
Knowledge and Understanding
Essential
- Knowledge of administrative systems and processes.
- Understanding of confidentiality.
Desirable
- Awareness of health services provision
Skills and Competencies
Essential
- Able to work on own initiative and unsupervised, within defined policies and procedures.
- Good customer service skills.
- Good written and verbal communication skills.
- Able to use tact and persuasion to support problem solving.
- Intermediate knowledge of IT systems and software such as Microsoft Office.
Desirable
- Able to explain processes and procedures to those unfamiliar with them.
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).