NHS South Yorkshire Integrated Care Board

Communications Officer

Information:

This job is now closed

Job summary

South Yorkshire Integrated Care Board and South Yorkshire & Bassetlaw Cancer Alliance are forward thinking and dynamic organisations which focus on delivering joined up services and improving outcomes and tackling inequalities in outcomes and patient experience.

The post holder will be a member of the wider NHS South Yorkshire Communications and Engagement team but will be working specifically for the South Yorkshire and Bassetlaw Cancer Alliance.

Working with the Comms and Engagement Lead for the Cancer Alliance, the post holder will support with media relations, awareness campaigns, web and intranet management and briefings for key internal and external stakeholders.

The post holder will be expected to support the wider communications and engagement team on occasion.

Main duties of the job

Fixed term position until 31st March 2024.

The post holder will be expected to develop close working relationships with the Cancer Alliance senior management team and programme leads in order to develop content that is relevant, meets the needs of stakeholders and promotes the work of the Alliance.

The post holder will take the lead on developing and embedding a strong social media plan, increasing the activity and engagement on all platforms. They will also be responsible for creating and updating content on the website.

In addition to the wider communications responsibilities, the post holder be responsible for writing and distributing a monthly Cancer Alliance newsletter, developing and maintaining a distribution list of stakeholders and ensuring the content of the newsletter meets the needs of the audience and promotes the work of the Cancer Alliance.

Working closely with the Comms and Engagement Lead and the Engagement Officer, the post holder will promote the work of the Patient Advisory Board to key stakeholders.

If you are interested in the role and think you have the right experience and abilities as detailed in the job description, please contact Erin Brady on erin.brady@nhs.net for an informal discussion.

Interview date: 6th June 2023

About us

NHS South Yorkshire Integrated Care Board oversees health and social care for a population of 1.4m people. Working through our four places, Barnsley, Doncaster, Rotherham, and Sheffield, we are building on the strengths, capacity and knowledge of all those directly involved with our local communities to deliver our four key aims of Improving outcomes in population health and healthcare; Tackling inequalities in outcomes, experience and access; Enhancing productivity and value for money; and Helping the NHS support broader social and economic development.

Our near 1,000 staff are committed to addressing the broader health, public health, and social care needs of the population across South Yorkshire through our values of One Team, Empowered and Innovative. We work as a key partner with the Integrated Care Partnership (ICP) of health and care providers within the South Yorkshire Integrated Care System (ICS) to collectively deliver health and care services that meet the needs of the local population. In total there are 186 GP practices in the region, 72,000 health and social care professionals working across nine NHS trusts and four local authorities, and a further 6,000 voluntary, community and social enterprise sector (VCSE) organisations. We work alongside all these colleagues through local councils, our VCSE partners and other partners to address health inequalities and wider determinants of health in South Yorkshire.

Details

Date posted

12 May 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year

Contract

Fixed term

Duration

9 months

Working pattern

Full-time

Reference number

D9133-876

Job locations

722 Prince of Wales Road

Darnall

Sheffield

South Yorkshire

S9 4EU


Job description

Job responsibilities

Working as part of a busy team, the post holder will lead on delivering a wide range of communications activity for NHS South Yorkshire working specifically with the South Yorkshire and Bassetlaw Cancer Alliance. Although there will be supervision the post holder will be required to use their own initiative.

The post will cover both internal and external communications and staff, patient and public engagement. The work will include coordinating e-bulletins, supporting staff engagement initiatives, managing content for the Cancer Alliance public website, managing social media content on our multiple social media channels, writing press releases and newsletter articles, producing posters, leaflets and other campaign materials, monitoring and evaluating media coverage, photography and supporting campaigns, events, and meetings. They will be working with the media, as well as a whole host of other partners and stakeholders.

Although the post holder will be primarily focusing on communications, they will be required to support wider NHS South Yorkshire communications and engagement activity and cover other areas when required e.g. during busy times or when other team members are on leave.

Job description

Job responsibilities

Working as part of a busy team, the post holder will lead on delivering a wide range of communications activity for NHS South Yorkshire working specifically with the South Yorkshire and Bassetlaw Cancer Alliance. Although there will be supervision the post holder will be required to use their own initiative.

The post will cover both internal and external communications and staff, patient and public engagement. The work will include coordinating e-bulletins, supporting staff engagement initiatives, managing content for the Cancer Alliance public website, managing social media content on our multiple social media channels, writing press releases and newsletter articles, producing posters, leaflets and other campaign materials, monitoring and evaluating media coverage, photography and supporting campaigns, events, and meetings. They will be working with the media, as well as a whole host of other partners and stakeholders.

Although the post holder will be primarily focusing on communications, they will be required to support wider NHS South Yorkshire communications and engagement activity and cover other areas when required e.g. during busy times or when other team members are on leave.

Person Specification

Qualifications

Essential

  • Degree in communications, public relations, journalism or equivalent, or two years experience in communications.

Desirable

  • Postgraduate qualification in PR, marketing, media or journalism or equivalent.

Experience

Essential

  • Experience in PR or Communications.
  • Managing events.
  • Evidence of successful delivery of communications.
  • Designing and managing the production of publications.
  • Media handling.

Desirable

  • Dealing with crisis communications.
  • Working in a communications service.
  • Event organising.
  • Experience of working in the NHS.

Knowledge and Understanding

Essential

  • Demonstrable expertise in the techniques which underpin effective communication and public relations.
  • IT software packages and use of PC.
  • Use of digital and social media.
  • Website publishing, structuring and maintenance.

Desirable

  • NHS and current government policy.
  • Printing and design work.
  • Legislation which includes Media Law, Freedom of Information Act, Data Protection, Caldicott Guidance.
  • Knowledge of the health service, its structure and main issues.

Skills and Competencies

Essential

  • Excellent interpersonal and listening skills.
  • Excellent written and oral skills.
  • Tact and diplomacy, and ability to handle sensitive and confidential information.
  • Excellent prioritization skills and ability to manage own workload.
  • Presentation and public speaking skills.
  • Ability to grasp complex issues quickly.
  • Persuasion and influencing skills.
  • Ability to establish credibility and good working relationships at all levels.
  • Ability to manage conflict.
  • Ability to effectively manage a number of different, competing priorities with confidence and to tight deadlines.
  • Ability to manage and organise events.
  • Demonstrates proactive problem solving.
  • Sensitive to the interests of patients in respect of media attention.

Desirable

  • Creative skills. Able to design and develop in-house, newsletters, briefings, posters.

Attributes

Essential

  • Confident and articulate.
  • Innovative and creative.
  • Dedicated and conscientious.
  • Attention to detail.
  • Friendly and approachable.
  • Flexible.
  • Ability to maintain confidentiality.
  • Ability to travel to other hospital sites and external meetings.
Person Specification

Qualifications

Essential

  • Degree in communications, public relations, journalism or equivalent, or two years experience in communications.

Desirable

  • Postgraduate qualification in PR, marketing, media or journalism or equivalent.

Experience

Essential

  • Experience in PR or Communications.
  • Managing events.
  • Evidence of successful delivery of communications.
  • Designing and managing the production of publications.
  • Media handling.

Desirable

  • Dealing with crisis communications.
  • Working in a communications service.
  • Event organising.
  • Experience of working in the NHS.

Knowledge and Understanding

Essential

  • Demonstrable expertise in the techniques which underpin effective communication and public relations.
  • IT software packages and use of PC.
  • Use of digital and social media.
  • Website publishing, structuring and maintenance.

Desirable

  • NHS and current government policy.
  • Printing and design work.
  • Legislation which includes Media Law, Freedom of Information Act, Data Protection, Caldicott Guidance.
  • Knowledge of the health service, its structure and main issues.

Skills and Competencies

Essential

  • Excellent interpersonal and listening skills.
  • Excellent written and oral skills.
  • Tact and diplomacy, and ability to handle sensitive and confidential information.
  • Excellent prioritization skills and ability to manage own workload.
  • Presentation and public speaking skills.
  • Ability to grasp complex issues quickly.
  • Persuasion and influencing skills.
  • Ability to establish credibility and good working relationships at all levels.
  • Ability to manage conflict.
  • Ability to effectively manage a number of different, competing priorities with confidence and to tight deadlines.
  • Ability to manage and organise events.
  • Demonstrates proactive problem solving.
  • Sensitive to the interests of patients in respect of media attention.

Desirable

  • Creative skills. Able to design and develop in-house, newsletters, briefings, posters.

Attributes

Essential

  • Confident and articulate.
  • Innovative and creative.
  • Dedicated and conscientious.
  • Attention to detail.
  • Friendly and approachable.
  • Flexible.
  • Ability to maintain confidentiality.
  • Ability to travel to other hospital sites and external meetings.

Employer details

Employer name

NHS South Yorkshire Integrated Care Board

Address

722 Prince of Wales Road

Darnall

Sheffield

South Yorkshire

S9 4EU


Employer's website

https://southyorkshire.icb.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

NHS South Yorkshire Integrated Care Board

Address

722 Prince of Wales Road

Darnall

Sheffield

South Yorkshire

S9 4EU


Employer's website

https://southyorkshire.icb.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Communications and Engagement Lead

Erin Brady

erin.brady@nhs.net

Details

Date posted

12 May 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year

Contract

Fixed term

Duration

9 months

Working pattern

Full-time

Reference number

D9133-876

Job locations

722 Prince of Wales Road

Darnall

Sheffield

South Yorkshire

S9 4EU


Supporting documents

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