Job summary
Are you passionate and enthusiastic about making a real
difference to the health and quality of lives in Doncaster? Do you want to work
in a team that are involved in the transformation of health services for people
living in Doncaster and South Yorkshire?
We are looking for a professional who has these interests
and have an exciting position in the South Yorkshire Integrated Care Board
(ICB), working at Doncaster Place, for a Transformation Manager. Working as part of the Transformation Team
(formally Strategy and Delivery) you will be responsible for leading programmes
of work to address inequalities and improve health for residents of Doncaster,
as well as contribution to work across the wider ICB footprint in South
Yorkshire.
Main duties of the job
The post holder will support the Transformation Directorate
and Heads of Transformation, to ensure that programmes of work are planned and
managed effectively and take the lead in assisting in their successful delivery.
The Transformation Programme priorities are Starting Well, Living Well and
Ageing Well. Within the life stages
programme broad agendas are covered including Urgent Care, Community Services,
Planned Care, Mental Health & Learning Disabilities, Childrens and
Maternity services and Ageing Well.
The post holder will lead programmes of work across the
Living Well portfolio, with an expectation that cross-functional working with
the Starting Well and Ageing Well workstreams are undertaken, as and when
required.
The postholder will need to show that they are able to work
flexibly to fit with emerging transformational priorities, hence a broad range
of experience and a proactive can-do approach will be welcomed by the team.
To discuss the post informally please contact Kayleigh
Harper, Head of Strategy & Delivery, Mental Health kayleigh.harper@nhs.net
, or Sharon Hughes Head of Strategy and Delivery, Pathway Integration and
Urgent Care sharon.hughes24@nhs.net
Interviews are to be held on 15th December 2023.
About us
NHS South Yorkshire Integrated Care Board oversees health
and social care for a population of 1.4m people. Working through our four places, Barnsley, Doncaster, Rotherham, and Sheffield, we are building on the
strengths, capacity and knowledge of all those directly involved with our local
communities to deliver our four key aims of Improving outcomes in
population health and healthcare; Tackling inequalities in outcomes, experience
and access; Enhancing productivity and value for money; and Helping the NHS
support broader social and economic development.
Our near 1,000 staff are committed to addressing the broader
health, public health, and social care needs of the population across South
Yorkshire through our values of One Team, Empowered and Innovative. We work as a key partner with the
Integrated Care Partnership (ICP) of health and care providers within the South
Yorkshire Integrated Care System (ICS) to collectively deliver health and care
services that meet the needs of the local population. In total there are 186 GP
practices in the region, 72,000 health and social care professionals working
across nine NHS trusts and four local authorities, and a further 6,000
voluntary, community and social enterprise sector (VCSE) organisations. We work
alongside all these colleagues through local councils, our VCSE
partners and other partners to address health inequalities and wider
determinants of health in South Yorkshire.
Job description
Job responsibilities
Communication and Relationships
- Required
to maintain constructive relationships with a broad range of internal and
external stakeholders.
- Participate in relevant internal and external working groups/projects,
services, and initiatives which may be highly complex, sensitive,
political, and contain contentious information with the aim of providing
information and analytical advice to the teams, ensuring that there is a focus
on addressing health inequalities.
- Work
with members of the team to develop and implement project data collection
systems that will provide accurate and timely data.
- Communicate
information, risks, issues and dependencies, including briefings and reports
to Project teams, sponsors and a range of internal and external staff.
- Provides
relevant and timely specialist advice and guidance on functional and
information matters.
- Work
with members of the team and key stakeholders to investigate the causes of
any variance from plan/delivery targets and contribute to the implementation
of solutions
- Support
the development of internal and external communications where required by
regular contact with the teams, stakeholders and Communications team
- Responsible for preparation of correspondence and complex
papers, as directed by Manager
Analytical and
judgement
- Undertake
complex and detailed information analysis of specific projects/reports
requiring high levels of concentration
- Update,
maintain, organise, gather and analyse information to predict/meet future
organisational and team needs by identifying best professional practice.
- Work
with the team to investigate the causes of any variance and proactively contribute
to the implementation of solutions
- Take
lead in the management of risk and issues tracking mechanism and its
proactive resolution and escalation processes
- Contribute
to the information management of performance, taking a lead for specific projects
- Provide
coordination of and participate in relevant meetings, reporting attendance
and providing information advice and support where requested
- Ensure
that data collected is analysed, reported by the team as appropriate and
monitor the processing of data and information
2.3. Planning and
organisation
- Lead
on the strategic planning of team projects, identifying interdependencies
across projects/ functions, potential impacts on wider organisation, resource
requirements and building in contingency adjustments as necessary.
- Lead
the implementation of strategic modernisation/service improvement, public
health, workforce or commissioning strategies and any associated action
plans, in accordance with the agreed priorities of the team
- Lead
the development of performance and governance strategies and the
development and implementation of improvement programmes in accordance with
the ICB and Doncaster Place priorities
- Lead
on the formulation of short medium and long term plans and strategic
direction within the team on issues, taking a lead for specific
workstreams.
- Deliver
against objectives, achieving quality outcomes, prioritising own workload
and working to tight deadlines.
Policy and
Service Development
- Propose
changes to own project/function, informing policy and making
recommendations for other projects delivery
- Contribute
to the review and development of existing information management systems
and contribute to the development of an integrated approach to service,
initiative or systems management
- Develop
policies and procedures in own work area with an impact on the wider
organisation, as required.
Finance and Physical
Resources
- Deliver
against organisational objectives, achieving quality outcomes,
prioritising own workload and working to tight deadlines.
- Support and inform teams on the targeting
of resources, monitoring, implementing, evaluating and delivery of plans by
providing sophisticated, high quality information and analysis
- Provide
regular reporting on the targeting of resources and monitoring their
implementation from a value for money perspective ensuring work programmes
are delivered within financial resources available
- Continually
strive for delivering project/function outcomes, value for money and
greater efficiency
- Contribute
to the financial delivery of the service ensuring it is cost effective and
delivered on time
Human Resources
- Manage
staff, undertaking appraisals, recruitment including progressing any
disciplinary or capability issues as necessary
- Provide
specialist training, advice and support on own role/responsibilities where
necessary and contribute to the induction of new staff
- Supervises
team as required.
Information
Resources
- Devise
and provide improvements to current management information, analysing,
reporting and suggesting procedures to enhance decision making process.
- Update,
maintain, organise, gather and analyse information to predict/meet future
organisational and team needs by identifying best professional practice
- Lead
on development, implementation, monitoring and evaluation of new
information systems/databases as required for regular reports
- Carry
out timely and accurate information analysis and reporting on agreed areas
of portfolio
Research and
Development
- Actively
supports and contributes to the development of key performance indicators
for the successful assessment of individual and system wide performance
- Test
and review new concepts, models, methods, practices, products and
equipment
- Undertake
aspects of Research & development activities, collating information,
analysing and reporting finding.
Freedom to Act
- To act
in an autonomous manner, using own iniative where appropriate to independently
deal with routine business matters ensuring that issues of
concern/priority are brought to the attention of the relevant manager in a
timely fashion.
- Set
and prioritise own workload, ensuring timescales and deadlines are met.
- The
post holder would be expected to regularly update the Head of
Transformation on the progress with specific service projects
Physical Effort
Light physical
effort; a combination of sitting, standing, and walking
Mental Effort
Required
to work/concentrate with an unpredictable work pattern, capable of independent
thinking.
Will
be expected to work flexibly on a variety of service areas dependent on
priority.
Working
to tight timescales which may require reprioritising workloads at short notice.
Undertake
detailed information analysis of specific reports requiring high levels of
concentration
Job description
Job responsibilities
Communication and Relationships
- Required
to maintain constructive relationships with a broad range of internal and
external stakeholders.
- Participate in relevant internal and external working groups/projects,
services, and initiatives which may be highly complex, sensitive,
political, and contain contentious information with the aim of providing
information and analytical advice to the teams, ensuring that there is a focus
on addressing health inequalities.
- Work
with members of the team to develop and implement project data collection
systems that will provide accurate and timely data.
- Communicate
information, risks, issues and dependencies, including briefings and reports
to Project teams, sponsors and a range of internal and external staff.
- Provides
relevant and timely specialist advice and guidance on functional and
information matters.
- Work
with members of the team and key stakeholders to investigate the causes of
any variance from plan/delivery targets and contribute to the implementation
of solutions
- Support
the development of internal and external communications where required by
regular contact with the teams, stakeholders and Communications team
- Responsible for preparation of correspondence and complex
papers, as directed by Manager
Analytical and
judgement
- Undertake
complex and detailed information analysis of specific projects/reports
requiring high levels of concentration
- Update,
maintain, organise, gather and analyse information to predict/meet future
organisational and team needs by identifying best professional practice.
- Work
with the team to investigate the causes of any variance and proactively contribute
to the implementation of solutions
- Take
lead in the management of risk and issues tracking mechanism and its
proactive resolution and escalation processes
- Contribute
to the information management of performance, taking a lead for specific projects
- Provide
coordination of and participate in relevant meetings, reporting attendance
and providing information advice and support where requested
- Ensure
that data collected is analysed, reported by the team as appropriate and
monitor the processing of data and information
2.3. Planning and
organisation
- Lead
on the strategic planning of team projects, identifying interdependencies
across projects/ functions, potential impacts on wider organisation, resource
requirements and building in contingency adjustments as necessary.
- Lead
the implementation of strategic modernisation/service improvement, public
health, workforce or commissioning strategies and any associated action
plans, in accordance with the agreed priorities of the team
- Lead
the development of performance and governance strategies and the
development and implementation of improvement programmes in accordance with
the ICB and Doncaster Place priorities
- Lead
on the formulation of short medium and long term plans and strategic
direction within the team on issues, taking a lead for specific
workstreams.
- Deliver
against objectives, achieving quality outcomes, prioritising own workload
and working to tight deadlines.
Policy and
Service Development
- Propose
changes to own project/function, informing policy and making
recommendations for other projects delivery
- Contribute
to the review and development of existing information management systems
and contribute to the development of an integrated approach to service,
initiative or systems management
- Develop
policies and procedures in own work area with an impact on the wider
organisation, as required.
Finance and Physical
Resources
- Deliver
against organisational objectives, achieving quality outcomes,
prioritising own workload and working to tight deadlines.
- Support and inform teams on the targeting
of resources, monitoring, implementing, evaluating and delivery of plans by
providing sophisticated, high quality information and analysis
- Provide
regular reporting on the targeting of resources and monitoring their
implementation from a value for money perspective ensuring work programmes
are delivered within financial resources available
- Continually
strive for delivering project/function outcomes, value for money and
greater efficiency
- Contribute
to the financial delivery of the service ensuring it is cost effective and
delivered on time
Human Resources
- Manage
staff, undertaking appraisals, recruitment including progressing any
disciplinary or capability issues as necessary
- Provide
specialist training, advice and support on own role/responsibilities where
necessary and contribute to the induction of new staff
- Supervises
team as required.
Information
Resources
- Devise
and provide improvements to current management information, analysing,
reporting and suggesting procedures to enhance decision making process.
- Update,
maintain, organise, gather and analyse information to predict/meet future
organisational and team needs by identifying best professional practice
- Lead
on development, implementation, monitoring and evaluation of new
information systems/databases as required for regular reports
- Carry
out timely and accurate information analysis and reporting on agreed areas
of portfolio
Research and
Development
- Actively
supports and contributes to the development of key performance indicators
for the successful assessment of individual and system wide performance
- Test
and review new concepts, models, methods, practices, products and
equipment
- Undertake
aspects of Research & development activities, collating information,
analysing and reporting finding.
Freedom to Act
- To act
in an autonomous manner, using own iniative where appropriate to independently
deal with routine business matters ensuring that issues of
concern/priority are brought to the attention of the relevant manager in a
timely fashion.
- Set
and prioritise own workload, ensuring timescales and deadlines are met.
- The
post holder would be expected to regularly update the Head of
Transformation on the progress with specific service projects
Physical Effort
Light physical
effort; a combination of sitting, standing, and walking
Mental Effort
Required
to work/concentrate with an unpredictable work pattern, capable of independent
thinking.
Will
be expected to work flexibly on a variety of service areas dependent on
priority.
Working
to tight timescales which may require reprioritising workloads at short notice.
Undertake
detailed information analysis of specific reports requiring high levels of
concentration
Person Specification
Experience
Essential
- Further training or significant experience in project management, financial management or supporting change management processes
- Experience and understanding of evaluating and measuring the performance of health services
- Experience in communications and stakeholder management
Knowledge and Understanding
Desirable
- Comprehensive knowledge of project management and/or health information systems development
- Workforce development knowledge and experience
- Working knowledge of Microsoft Project or similar project management tools
- Previous experience in similar role in public sector
- A good understanding of the health and social care environment and roles and responsibilities within it
- An understanding and experience of working to address health inequalities
Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
Analytical
Essential
- Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
- Problem solving skills and ability to respond to sudden unexpected demands
- Strategic thinking ability to anticipate
- Independent thinker with demonstrated good judgement, problem-solving and analytical skills
- Takes decisions on difficult and contentious issues where they may be a number of courses of action
Planning Skills
Essential
- Skills for project management
Desirable
- Previous experience in project management and planning
Management Skills
Essential
- Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support
- Skills for managing projects ensuring they meet financial targets
Skills and Competencies
Essential
- Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
- Can demonstrate successful implementation of a project and the outcomes achieved.
- Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
- Skills for project management
- Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support
- Skills for managing projects ensuring they meet financial targets
- Skills for manipulating information
- Intermediate keyboard skills
- Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales
- Understanding of and commitment to equality of opportunity and good working relationships
- An ability to maintain confidentiality and trust
- Used to working in a busy environment
- Adaptability, flexibility and ability to cope with uncertainty and change
- Commitment to continuing professional development
- Professional calm and efficient manner
- Effective organiser
- Demonstrate a strong desire to improve performance and make a difference by focusing on goals
Desirable
- Previous experience in project management and planning
Person Specification
Experience
Essential
- Further training or significant experience in project management, financial management or supporting change management processes
- Experience and understanding of evaluating and measuring the performance of health services
- Experience in communications and stakeholder management
Knowledge and Understanding
Desirable
- Comprehensive knowledge of project management and/or health information systems development
- Workforce development knowledge and experience
- Working knowledge of Microsoft Project or similar project management tools
- Previous experience in similar role in public sector
- A good understanding of the health and social care environment and roles and responsibilities within it
- An understanding and experience of working to address health inequalities
Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
Analytical
Essential
- Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
- Problem solving skills and ability to respond to sudden unexpected demands
- Strategic thinking ability to anticipate
- Independent thinker with demonstrated good judgement, problem-solving and analytical skills
- Takes decisions on difficult and contentious issues where they may be a number of courses of action
Planning Skills
Essential
- Skills for project management
Desirable
- Previous experience in project management and planning
Management Skills
Essential
- Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support
- Skills for managing projects ensuring they meet financial targets
Skills and Competencies
Essential
- Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
- Can demonstrate successful implementation of a project and the outcomes achieved.
- Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
- Skills for project management
- Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support
- Skills for managing projects ensuring they meet financial targets
- Skills for manipulating information
- Intermediate keyboard skills
- Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales
- Understanding of and commitment to equality of opportunity and good working relationships
- An ability to maintain confidentiality and trust
- Used to working in a busy environment
- Adaptability, flexibility and ability to cope with uncertainty and change
- Commitment to continuing professional development
- Professional calm and efficient manner
- Effective organiser
- Demonstrate a strong desire to improve performance and make a difference by focusing on goals
Desirable
- Previous experience in project management and planning