Job summary
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An exciting
opportunity has arisen for an enthusiastic project support administrator with
excellent organisational skills to support the Learning Disabilities and
Autism Programme Team.
The LDA Senior Project Support Officer
plays a key role in supporting the delivery of large-scale projects, which
involves overseeing project timelines, budgets, and resources.
The role requires strong
organisational, problem-solving, and communication skills, as well as the
ability to work collaboratively in a fast-paced environment.
You will be
an excellent communicator with the ability to organise and prioritise
workflow, you will be proficient in scheduling and managing a variety of
tasks with competing deadlines. A key element of this role is engaging with
senior stakeholders across South Yorkshire therefore having good
interpersonal skills is essential.
The Successful Candidate will be able to choose there preferred base location from the 4 ICB bases.
Interview date: w/c 17th March
Main duties of the job
The post
holder will be responsible for supporting project meetings, steering groups,
workshops and events including completion of minutes and action logs.
The post
holder will be required to update online systems such as the project management
system and use Microsoft Teams
The programme is fast paced so you will need to
be dynamic and have the ability to multi-task and manage own workload
effectively.
About us
NHS South Yorkshire Integrated Care Board oversees health
and social care for a population of 1.4m people. Working through our 4 places, Barnsley, Doncaster, Rotherham, and Sheffield, we are building on the
strengths, capacity and knowledge of all those directly involved with our local
communities to deliver our four key aims of Improving outcomes in
population health and healthcare; Tackling inequalities in outcomes, experience
and access; Enhancing productivity and value for money; and Helping the NHS
support broader social and economic development.
Our near 1,000 staff are committed to addressing the broader
health, public health, and social care needs of the population across South
Yorkshire through our values of One Team, Empowered and Innovative. We work as a key partner with the
Integrated Care Partnership (ICP) of health and care providers within the South
Yorkshire Integrated Care System (ICS) to collectively deliver health and care
services that meet the needs of the local population. In total there are 186 GP
practices in the region, 72,000 health and social care professionals working
across seven NHS trusts and four local authorities, and a further 6,000
voluntary, community and social enterprise sector (VCSE) organisations. We work
alongside all these colleagues through local councils, our VCSE
partners and other partners to address health inequalities and wider
determinants of health in South Yorkshire.
South Yorkshire ICB is a Disability Confident Employer
Job description
Job responsibilities
Communication and
relationships:
Preparation
of general presentation materials as appropriate.
Ensure
effective communication is maintained across the project team and end users
whilst acting as a point of contact for enquiries.
Explain
complex administrative and project processes in an understandable way to
colleagues, internal or external stakeholders.
Communicate
business sensitive personal information in a secure manner; ensuring
confidentiality is maintained when needed.
Adapt
communication style as appropriate for the situation.
Support
and influence managers and staff to deliver the projects aims.
Analytical and judgement:
Assist
in the monitoring of the delivery of work streams against plans, chasing
progress as appropriate.
Produce
statistics, documents and reports, as and when required
Exercise
judgement when dealing with complex queries, making judgements to resolve
issues where possible and escalate as appropriate.
Planning and organisation:
Support
the development and implementation of the project through timely and relevant
information analysis and administrative support, in accordance with the
agreed priorities of the team.
Arrange
meetings and appointments via the calendar system with both external and
internal colleagues.
Book
venues, catering and equipment for events, setting up rooms as necessary.
Provide
administrative support to the team as required, including taking minutes or
notes of meetings and following up actions from previous meetings where
applicable.
Job description
Job responsibilities
Communication and
relationships:
Preparation
of general presentation materials as appropriate.
Ensure
effective communication is maintained across the project team and end users
whilst acting as a point of contact for enquiries.
Explain
complex administrative and project processes in an understandable way to
colleagues, internal or external stakeholders.
Communicate
business sensitive personal information in a secure manner; ensuring
confidentiality is maintained when needed.
Adapt
communication style as appropriate for the situation.
Support
and influence managers and staff to deliver the projects aims.
Analytical and judgement:
Assist
in the monitoring of the delivery of work streams against plans, chasing
progress as appropriate.
Produce
statistics, documents and reports, as and when required
Exercise
judgement when dealing with complex queries, making judgements to resolve
issues where possible and escalate as appropriate.
Planning and organisation:
Support
the development and implementation of the project through timely and relevant
information analysis and administrative support, in accordance with the
agreed priorities of the team.
Arrange
meetings and appointments via the calendar system with both external and
internal colleagues.
Book
venues, catering and equipment for events, setting up rooms as necessary.
Provide
administrative support to the team as required, including taking minutes or
notes of meetings and following up actions from previous meetings where
applicable.
Person Specification
Qualifications
Essential
- Educated to NVQ level 4 in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
Desirable
- Project Management qualification.
Skills and Competencies
Essential
- Able to work on own initiative and unsupervised, within defined policies and procedures.
- Good communication and influencing skills.
- Ability and willingness to handle confidential information without compromising confidentiality or trust.
- Able to maintain concentration on tasks through interruptions.
- Intermediate knowledge of IT systems and software, such as Microsoft Office.
- Able to explain processes and procedures to those unfamiliar with them.
Attributes
Essential
- Professional, calm, and efficient manner.
- Flexible and adaptable to changing and challenging circumstances.
- Works well a part of a team.
- Fosters good working relationships and values difference.
Experience
Essential
- Knowledge of administrative procedures, and information analysis.
- Experience of data collection, presentation and report writing.
- Knowledge of project management.
- Demonstrable experience of minute taking and producing reports.
Desirable
- Previously worked in similar position within a healthcare of public sector environment.
Person Specification
Qualifications
Essential
- Educated to NVQ level 4 in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
Desirable
- Project Management qualification.
Skills and Competencies
Essential
- Able to work on own initiative and unsupervised, within defined policies and procedures.
- Good communication and influencing skills.
- Ability and willingness to handle confidential information without compromising confidentiality or trust.
- Able to maintain concentration on tasks through interruptions.
- Intermediate knowledge of IT systems and software, such as Microsoft Office.
- Able to explain processes and procedures to those unfamiliar with them.
Attributes
Essential
- Professional, calm, and efficient manner.
- Flexible and adaptable to changing and challenging circumstances.
- Works well a part of a team.
- Fosters good working relationships and values difference.
Experience
Essential
- Knowledge of administrative procedures, and information analysis.
- Experience of data collection, presentation and report writing.
- Knowledge of project management.
- Demonstrable experience of minute taking and producing reports.
Desirable
- Previously worked in similar position within a healthcare of public sector environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.