PA to the Deputy Director of Quality

NHS South Yorkshire Integrated Care Board

Information:

This job is now closed

Job summary

SY ICB Sheffield Place are looking for a highly motivated individual to join our Nursing and Quality team as the personal assistant to the Deputy Director of Quality. This is a great opportunity to develop your knowledge on all aspects of Quality in Sheffield by supporting with business delivery including general administrative duties and information governance support.

We require someone with excellent administration skills who will develop professional working relationships both internally and externally as well as the ability to work on your own initiative with a can-do attitude. You must be able to manage your own workload, support the Deputy Director of Quality, whilst also working as part of the wider Nursing and Quality team. You will need experience in all aspects of administration and be a highly motivated individual with the ability to prioritise and adapt to the business needs.

Main duties of the job

To provide an administrative and PA function to the Deputy Director of Quality.

Diary Management, overseeing diary, emails and time management.

To provide administrative support to a number of Quality and Governance meetings within the Directorate.

Liaising with internal and external colleagues and Providers.

To support the development and implementation of systems and processes within the Nursing and Quality Directorate.

Interviews: 7th January 2025

If you have used any Artificial Intelligence (AI) programmes, such as ChatGPT, to support your application, please declare this at the start of your supporting statement.

About us

NHS South Yorkshire Integrated Care Board oversees health and social care for a population of 1.4m people. Working through our 4 places, Barnsley, Doncaster, Rotherham, and Sheffield, we are building on the strengths, capacity and knowledge of all those directly involved with our local communities to deliver our four key aims of Improving outcomes in population health and healthcare; Tackling inequalities in outcomes, experience and access; Enhancing productivity and value for money; and Helping the NHS support broader social and economic development.

Our near 1,000 staff are committed to addressing the broader health, public health, and social care needs of the population across South Yorkshire through our values of One Team, Empowered and Innovative. We work as a key partner with the Integrated Care Partnership (ICP) of health and care providers within the South Yorkshire Integrated Care System (ICS) to collectively deliver health and care services that meet the needs of the local population. In total there are 186 GP practices in the region, 72,000 health and social care professionals working across seven NHS trusts and four local authorities, and a further 6,000 voluntary, community and social enterprise sector (VCSE) organisations. We work alongside all these colleagues through local councils, our VCSE partners and other partners to address health inequalities and wider determinants of health in South Yorkshire.

South Yorkshire ICB is a Disability Confident Employer

Date posted

10 December 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Full-time

Reference number

D9133-1058R

Job locations

SY ICB - 197 Eyre Street

Sheffield

S1 3FG


Job description

Job responsibilities

The post holder will provide a professional and comprehensive business management support service and will undertake the role of proactive personal assistant to the Deputy Director of Quality, thereby enhancing the effectiveness of the senior management function and enhancing the teams reputation internally and externally.

To provide an excellent administrative and planning function. This will include providing an excellent diary management service, ensuring that deadlines are met, that all correspondence and documentation is produced to highest standards of accuracy, and that clear systems and procedures are in place for managing documents, dealing with emails, handling queries.

Working in a collaborative way by supporting processing and monitoring systems and be accountable for their own actions.

The post holder is required to utilise the highest level of skill in relaying sensitive, highly confidential, complex, and contentious information.

Due to the nature of the work the post holder will have a current Disclosure and Barring certificate in line with Safeguarding Boards expectations.

Job description

Job responsibilities

The post holder will provide a professional and comprehensive business management support service and will undertake the role of proactive personal assistant to the Deputy Director of Quality, thereby enhancing the effectiveness of the senior management function and enhancing the teams reputation internally and externally.

To provide an excellent administrative and planning function. This will include providing an excellent diary management service, ensuring that deadlines are met, that all correspondence and documentation is produced to highest standards of accuracy, and that clear systems and procedures are in place for managing documents, dealing with emails, handling queries.

Working in a collaborative way by supporting processing and monitoring systems and be accountable for their own actions.

The post holder is required to utilise the highest level of skill in relaying sensitive, highly confidential, complex, and contentious information.

Due to the nature of the work the post holder will have a current Disclosure and Barring certificate in line with Safeguarding Boards expectations.

Person Specification

Attributes

Essential

  • Ability to work under pressure, calmly and efficiently managing the diverse elements of the job, professional at all times.
  • Good communication, relationship and network building skills.
  • Flexible approach to work, practical and can do attitude.
  • Professional manner a good ambassador for the organization.
  • Reliable and trustworthy.
  • Able to work to the mutual benefit of the wider team; supportive colleague willing to help others.

Skills and Competencies

Essential

  • High level of organisational ability and confidence required when liaising with senior team members in the ICB and Chief Officers of various organisations.
  • Skilled in managing competing priorities.

Experience

Essential

  • Can demonstrate significant experience of working in a PA role or equivalent level of responsibility.
  • Can demonstrate experience of carrying out business functions on behalf of senior management staff, following processes to support delivery of key objectives and using own judgement to take work forward.
  • Experience of complex diary management and handling a wide range of activities and prioritising these effectively.
  • Has experience of working in roles where there is a need for confidentiality and has the ability to handle sensitive information with utmost discretion and within information governance regulations.
  • Experience of meetings administration and taking minutes at a senior level.

Knowledge and Understanding

Essential

  • The ability to use a comprehensive range of IT software and the willingness to train in additional IT skills as and when required.
  • Knowledge of a full range of administrative and organisational policies and procedures, acquired through training and relevant experience.
  • Ability to produce very professional documents using Word, Powerpoint and Excel.
  • Knowledge of Outlook software for diary and email management.

Desirable

  • Knowledge and awareness of key headline issues for the National Health Service and Social Care.
  • Understanding of project planning methodology.
Person Specification

Attributes

Essential

  • Ability to work under pressure, calmly and efficiently managing the diverse elements of the job, professional at all times.
  • Good communication, relationship and network building skills.
  • Flexible approach to work, practical and can do attitude.
  • Professional manner a good ambassador for the organization.
  • Reliable and trustworthy.
  • Able to work to the mutual benefit of the wider team; supportive colleague willing to help others.

Skills and Competencies

Essential

  • High level of organisational ability and confidence required when liaising with senior team members in the ICB and Chief Officers of various organisations.
  • Skilled in managing competing priorities.

Experience

Essential

  • Can demonstrate significant experience of working in a PA role or equivalent level of responsibility.
  • Can demonstrate experience of carrying out business functions on behalf of senior management staff, following processes to support delivery of key objectives and using own judgement to take work forward.
  • Experience of complex diary management and handling a wide range of activities and prioritising these effectively.
  • Has experience of working in roles where there is a need for confidentiality and has the ability to handle sensitive information with utmost discretion and within information governance regulations.
  • Experience of meetings administration and taking minutes at a senior level.

Knowledge and Understanding

Essential

  • The ability to use a comprehensive range of IT software and the willingness to train in additional IT skills as and when required.
  • Knowledge of a full range of administrative and organisational policies and procedures, acquired through training and relevant experience.
  • Ability to produce very professional documents using Word, Powerpoint and Excel.
  • Knowledge of Outlook software for diary and email management.

Desirable

  • Knowledge and awareness of key headline issues for the National Health Service and Social Care.
  • Understanding of project planning methodology.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS South Yorkshire Integrated Care Board

Address

SY ICB - 197 Eyre Street

Sheffield

S1 3FG


Employer's website

https://southyorkshire.icb.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

NHS South Yorkshire Integrated Care Board

Address

SY ICB - 197 Eyre Street

Sheffield

S1 3FG


Employer's website

https://southyorkshire.icb.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Deputy Director of Quality

Dani Hydes

Dani.Hydes@nhs.net

Date posted

10 December 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Full-time

Reference number

D9133-1058R

Job locations

SY ICB - 197 Eyre Street

Sheffield

S1 3FG


Supporting documents

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