Job summary
INTERVIEW DATE: 9 AND 10 DECEMBER 2024
If you are a
qualified technician but do not yet have the experience required for this role,
there may be opportunity to work in a training capacity for a minimum of 12
months or until competency is reached. The pay grade on this basis would be Band
5 Annex 21 - £27,362
We have an
exciting opportunity for a Qualified Pharmacy Technician to join us at South
Yorkshire Integrated Care Board (SY ICB) as a Medicines Optimisation Technician
within our award-winning team.
You will have the opportunity to help
shape the medical care of the population of SY, working to remove inequality of
access and outcomes and reduce the morbidity experienced by those with health
conditions. You will assist us with cost saving and quality workstreams.
We will support your career direction
with opportunities to grow and utilise your skills and demonstrate the
attributes of healthcare professionals across the wider healthcare
arena. We provide a flexible working environment utilising technology to affect
effectively across the whole of South Yorkshire, but still fitting this role
with personal needs.
Main duties of the job
You
will assist us with cost saving and quality workstreams by making agreed
changes to patients medicines and providing
practices and PCN teams with timely and accurate prescribing performance data,
supporting them to manage their prescribing budgets whilst adhering to local
guidelines and formularies.
You will have
knowledge and understanding of the ICB Quality, Innovation, Productivity, Prevention
(QIPP) plan and support its implementation at practice level. Also having
knowledge of guidelines and policies developed in response to NICE or NHS
England publications.
You will assist
in information sharing relating to medicines, including national and local
prescribing policies, prescribing committee decisions, and medicines safety
issues.
And assist with
investigation of medicines related safety incidents, CQC concerns and support
the development of systems and processes.
You will support
the provision of appropriate medicines optimisation education and training
events for healthcare professionals and build relationships with practice and
PCN teams to ensure effective communication on issues relating to prescribing
and population health needs.
About us
NHS South Yorkshire Integrated Care Board oversees health
and social care for a population of 1.4m people. Working through our 4 places, Barnsley, Doncaster, Rotherham, and Sheffield, we are building on the
strengths, capacity and knowledge of all those directly involved with our local
communities to deliver our four key aims of Improving outcomes in
population health and healthcare; Tackling inequalities in outcomes, experience
and access; Enhancing productivity and value for money; and Helping the NHS
support broader social and economic development.
Our near 1,000 staff are committed to addressing the broader
health, public health, and social care needs of the population across South
Yorkshire through our values of One Team, Empowered and Innovative. We work as a key partner with the
Integrated Care Partnership (ICP) of health and care providers within the South
Yorkshire Integrated Care System (ICS) to collectively deliver health and care
services that meet the needs of the local population. In total there are 186 GP
practices in the region, 72,000 health and social care professionals working
across seven NHS trusts and four local authorities, and a further 6,000
voluntary, community and social enterprise sector (VCSE) organisations. We work
alongside all these colleagues through local councils, our VCSE
partners and other partners to address health inequalities and wider
determinants of health in South Yorkshire.
South Yorkshire ICB is a Disability Confident Employer
Job description
Job responsibilities
- To utilise effective communication with patients/carers, provider colleagues, other members of the Medicines Optimisation Team, wider ICB, and stakeholders. The information may be of a complex or sensitive nature.
- To communicate results of audits and other prescribing related work to ICB partner staff concisely, presenting information in a suitable format (e.g., written and/or verbal) and style for the target audience.
- To ensure information is provided in a timely manner to the appropriate individual.
- To attend and contribute to partner provider meetings and other prescribing meetings, on issues relevant to prescribing and medicines optimisation.
- To communicate information and issues to line manager.
- To assist with the monitoring and analysis of prescribing data at ICB and ICS level and offer support to partners which are outlying on key prescribing indicators.
- To produce reports for ICS partners and the SY ICB.
- Undertake audits and reviews of SY ICS partners to assess prescribing against local and national guidelines and provide an interpretation of the outputs to colleagues.
- To assist in the collection and analysis of clinical data from patients notes to facilitate audits related to practice specific issues, ICB priority areas and local /national guidelines.
- Planning and organisation of straightforward tasks, activities or programmes to be delivered to ICS partners or ICB colleagues e.g. training on a particular medicines topic, work modules in GP practices or care homes.
- Planning own work to meet targets, some of which may be ongoing work and which may require the adjustment of the plan to be able to continue the allocated work
- The role requires keyboard skills daily. Post holders may also be required to learn and demonstrate certain medical devices eg: inhalers, insulin measuring devices.
- Working from a fixed workstation will be required for much of the day
- To provide, if deemed necessary by the ICB, direct patient care and consultation related to health initiatives.
- Provides advice and clinical technician services to practitioners and patients on the guidelines and protocols to improve the care of an individual, or groups of patients/clients in the care settings supported by the ICB.
- To work with ICS partners towards the delivery of the medicines optimisation Quality, Innovation, Productivity and Prevention (QIPP agenda) and ICS IPMO agendas, implement and support local formularies and ICS traffic lights, and other prescribing objectives and strategies as determined by the medicines optimisation team. Feeds back to line managers and colleagues where improvements could be made across the spectrum of work encountered.
- Postholder should observe their personal duty of care in relation to IT equipment providers and ensure protection of data held in line with the information sharing protocols.
- To support with the training and induction of new and existing staff members.
- To deliver agreed training to provider colleagues.
- To make agreed changes to patients medicines and update patients records with details of the changes made and to update records in a timely manner at the time the intervention is made.
- To work with members of the team to develop and implement data collection systems that will provide accurate and timely data.
- To carry out timely and accurate information analysis and reporting on agreed areas of portfolio and present findings in an agreed manner.
- To develop and maintain databases required by job.
- Support with the preparation, chairing and minute taking of meetings
- Participates in research to ensure pharmacy services, medicines optimisation and clinical research involving medicines are provided, developed, and undertaken in accordance with relevant governing frameworks and ethical and quality standards.
- To evaluate and present the results of the reviews and audits conducted in provider partners, both individually and collectively, in conjunction with other members of the Medicines Optimisation Team working in the network.
- To be able to work on own initiative and unsupervised to tight deadlines, in line with agreed Standard Operating Protocols (SOPs).
- To deliver against agreed objectives, achieving quality outcomes.
- To organise meetings or events in connection with lead area work.
- Light physical effort required, carrying of laptops, projectors, and light event equipment.
- Working at a fixed workstation for much of the day is necessary
- Frequent requirements for concentration, i.e. checking documents, making changes and entering reports, with reasonable predictable patterns.
- There may be occasional exposure to information contained in patient records or to information directly from patients themselves which could be sensitive or distressing,
- The role will be a hybrid working environment, between home and base location utilising IT and VDU equipment on daily basis for most of the time, but also travelling to other Acute Trusts / place localities across the South Yorkshire locality. Remote working is often part of a hybrid approach. Postholder must be able to independently travel around the locality.
Job description
Job responsibilities
- To utilise effective communication with patients/carers, provider colleagues, other members of the Medicines Optimisation Team, wider ICB, and stakeholders. The information may be of a complex or sensitive nature.
- To communicate results of audits and other prescribing related work to ICB partner staff concisely, presenting information in a suitable format (e.g., written and/or verbal) and style for the target audience.
- To ensure information is provided in a timely manner to the appropriate individual.
- To attend and contribute to partner provider meetings and other prescribing meetings, on issues relevant to prescribing and medicines optimisation.
- To communicate information and issues to line manager.
- To assist with the monitoring and analysis of prescribing data at ICB and ICS level and offer support to partners which are outlying on key prescribing indicators.
- To produce reports for ICS partners and the SY ICB.
- Undertake audits and reviews of SY ICS partners to assess prescribing against local and national guidelines and provide an interpretation of the outputs to colleagues.
- To assist in the collection and analysis of clinical data from patients notes to facilitate audits related to practice specific issues, ICB priority areas and local /national guidelines.
- Planning and organisation of straightforward tasks, activities or programmes to be delivered to ICS partners or ICB colleagues e.g. training on a particular medicines topic, work modules in GP practices or care homes.
- Planning own work to meet targets, some of which may be ongoing work and which may require the adjustment of the plan to be able to continue the allocated work
- The role requires keyboard skills daily. Post holders may also be required to learn and demonstrate certain medical devices eg: inhalers, insulin measuring devices.
- Working from a fixed workstation will be required for much of the day
- To provide, if deemed necessary by the ICB, direct patient care and consultation related to health initiatives.
- Provides advice and clinical technician services to practitioners and patients on the guidelines and protocols to improve the care of an individual, or groups of patients/clients in the care settings supported by the ICB.
- To work with ICS partners towards the delivery of the medicines optimisation Quality, Innovation, Productivity and Prevention (QIPP agenda) and ICS IPMO agendas, implement and support local formularies and ICS traffic lights, and other prescribing objectives and strategies as determined by the medicines optimisation team. Feeds back to line managers and colleagues where improvements could be made across the spectrum of work encountered.
- Postholder should observe their personal duty of care in relation to IT equipment providers and ensure protection of data held in line with the information sharing protocols.
- To support with the training and induction of new and existing staff members.
- To deliver agreed training to provider colleagues.
- To make agreed changes to patients medicines and update patients records with details of the changes made and to update records in a timely manner at the time the intervention is made.
- To work with members of the team to develop and implement data collection systems that will provide accurate and timely data.
- To carry out timely and accurate information analysis and reporting on agreed areas of portfolio and present findings in an agreed manner.
- To develop and maintain databases required by job.
- Support with the preparation, chairing and minute taking of meetings
- Participates in research to ensure pharmacy services, medicines optimisation and clinical research involving medicines are provided, developed, and undertaken in accordance with relevant governing frameworks and ethical and quality standards.
- To evaluate and present the results of the reviews and audits conducted in provider partners, both individually and collectively, in conjunction with other members of the Medicines Optimisation Team working in the network.
- To be able to work on own initiative and unsupervised to tight deadlines, in line with agreed Standard Operating Protocols (SOPs).
- To deliver against agreed objectives, achieving quality outcomes.
- To organise meetings or events in connection with lead area work.
- Light physical effort required, carrying of laptops, projectors, and light event equipment.
- Working at a fixed workstation for much of the day is necessary
- Frequent requirements for concentration, i.e. checking documents, making changes and entering reports, with reasonable predictable patterns.
- There may be occasional exposure to information contained in patient records or to information directly from patients themselves which could be sensitive or distressing,
- The role will be a hybrid working environment, between home and base location utilising IT and VDU equipment on daily basis for most of the time, but also travelling to other Acute Trusts / place localities across the South Yorkshire locality. Remote working is often part of a hybrid approach. Postholder must be able to independently travel around the locality.
Person Specification
Qualifications
Essential
- BTEC or NVQ3 in Pharmaceutical Sciences or equivalent with checking accreditation or additional specialist training with knowledge of medicine optimisation to a degree level or equivalent.
- Registration with the General Pharmaceutical Council
- Up to date clinical knowledge of drugs and procedures and familiarity with key prescribing information resources
- Registered with DBS update service (or willing to register once appointed)
Desirable
- Completion of Pharmacy Technician BTEC Clinical Diploma
Skills and Competencies
Essential
- Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills.
- Problem solving skills and ability to respond to sudden unexpected demands
- Skills for manipulating data sets.
- Ability to pull together data, letters and/or reports.
- Able to handle sensitive and confidential data.
- Skills for supporting project optimisation
Desirable
- Negotiating, networking and persuasive skills.
- Vaccination training.
Knowledge and Understanding
Essential
- Working knowledge of Microsoft Office including Word and Excel, cloud based files services and Teams
- Knowledge of administrative procedures, project management or information analysis.
Desirable
- Basic knowledge of project principles.
- Working knowledge of GP clinical systems.
- Awareness of a range of Health Service provisions.
- Knowledge of NHS services.
Attributes
Essential
- Ability to work effectively as part of a team
- Attention to detail, able to work accurately, identifying errors quickly and easily.
- Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales.
- Understanding of and commitment to, equality of opportunity and good working relationships.
- An ability to maintain confidentiality and trust.
- Flexible approach to work.
- Commitment to continuing professional development.
Desirable
- Excellent time optimisation skills with the ability to re-prioritise.
Experience
Desirable
- Previous medicines optimisation experience.
- Report writing experience.
Person Specification
Qualifications
Essential
- BTEC or NVQ3 in Pharmaceutical Sciences or equivalent with checking accreditation or additional specialist training with knowledge of medicine optimisation to a degree level or equivalent.
- Registration with the General Pharmaceutical Council
- Up to date clinical knowledge of drugs and procedures and familiarity with key prescribing information resources
- Registered with DBS update service (or willing to register once appointed)
Desirable
- Completion of Pharmacy Technician BTEC Clinical Diploma
Skills and Competencies
Essential
- Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills.
- Problem solving skills and ability to respond to sudden unexpected demands
- Skills for manipulating data sets.
- Ability to pull together data, letters and/or reports.
- Able to handle sensitive and confidential data.
- Skills for supporting project optimisation
Desirable
- Negotiating, networking and persuasive skills.
- Vaccination training.
Knowledge and Understanding
Essential
- Working knowledge of Microsoft Office including Word and Excel, cloud based files services and Teams
- Knowledge of administrative procedures, project management or information analysis.
Desirable
- Basic knowledge of project principles.
- Working knowledge of GP clinical systems.
- Awareness of a range of Health Service provisions.
- Knowledge of NHS services.
Attributes
Essential
- Ability to work effectively as part of a team
- Attention to detail, able to work accurately, identifying errors quickly and easily.
- Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales.
- Understanding of and commitment to, equality of opportunity and good working relationships.
- An ability to maintain confidentiality and trust.
- Flexible approach to work.
- Commitment to continuing professional development.
Desirable
- Excellent time optimisation skills with the ability to re-prioritise.
Experience
Desirable
- Previous medicines optimisation experience.
- Report writing experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).