Contract Management Assistant

NHS Lancashire and South Cumbria Integrated Care Board (125)

Information:

This job is now closed

Job summary

This post is only open to internal applicants of Lancashire and South Cumbria ICB.

The post holder is required to support the Lancashire and South Cumbria ICB Internal Contracting Team delivering a comprehensive and robust contract management function.The post holder will have responsibility for a portfolio of medium sized contracts and will be required to work alongside and liaise with key colleagues and stakeholders.A flexible attitude and willingness to undertake regularly changing work programmes will be essential. This role offers agile working and either Lancaster or Preston as the post holder's main base. Travel to ICB offices will be required.

Main duties of the job

Act as a coordinator for the contracts; ensuring that guidance is kept up to date, held together centrally, all documentation is amended to reflect any changes and contract leads are briefed of critical issues.Maintain a log of key contractual actions and manage the process to ensure prompt provider responses to a range of contractual actions/issues.Support the development of contract monitoring reports for discussions at contract review meetings, including financial control of all service lines by monitoring performance against plan, both in activity and financial terms.

About us

Lancashire and South Cumbria ICB is a fully-authorised ICB responsible for the full range of ICB statutory duties and powers. Our role is to join up health and care services, improve people's health and wellbeing, and to make sure everyone has the same access to services and gets a positive experience from treatment. We also oversee how money and resource is utilised to ensure that funding is spent to ensure health services are effective, consistent and of high standard. Lancashire and South Cumbria ICB is a complex organisation serving a population of over 1.8 million people.

This is an exciting opportunity to work within a successful, progressive ICB and to make a positive contribution to the lives of people in Lancashire and South Cumbria.

Date posted

22 April 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

125-ICB048-24

Job locations

County Hall

Preston

PR1 8XJ


Job description

Job responsibilities

In addition to the main duties of the job;

Utilise information to monitor demand patterns and liaise with the team to effectively manage demand against capacity and highlight variances.Understand the requirements of contracts applying processes and standards consistently and support a proactive approach in resolving problems.Contribute to the on-going development of supplier relationships to drive performance and quality improvement.

Able to define and collate and analyse key supplier performance management data and identify areas for improvement or service change, utilising key health benchmarks.Work effectively with ICB and CSU colleagues and providers to establish a positive working relationship.Support the definition and agreement of service requirements and technical standards.Ensure that timely communication occurs regarding contract management of services, monitoring the success of delivery and highlighting opportunities for improvement.Support contractual actions, including remedial and corrective action in the event of poor provider performance, making recommendations to the team and escalating issues as required.Attend meetings, taking accurate minutes/action notes and ensuring that these are promptly circulated and acted upon.

Job description

Job responsibilities

In addition to the main duties of the job;

Utilise information to monitor demand patterns and liaise with the team to effectively manage demand against capacity and highlight variances.Understand the requirements of contracts applying processes and standards consistently and support a proactive approach in resolving problems.Contribute to the on-going development of supplier relationships to drive performance and quality improvement.

Able to define and collate and analyse key supplier performance management data and identify areas for improvement or service change, utilising key health benchmarks.Work effectively with ICB and CSU colleagues and providers to establish a positive working relationship.Support the definition and agreement of service requirements and technical standards.Ensure that timely communication occurs regarding contract management of services, monitoring the success of delivery and highlighting opportunities for improvement.Support contractual actions, including remedial and corrective action in the event of poor provider performance, making recommendations to the team and escalating issues as required.Attend meetings, taking accurate minutes/action notes and ensuring that these are promptly circulated and acted upon.

Person Specification

Education and Qualifications

Essential

  • Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
  • Evidence of continuing personal/professional development.

Experience

Essential

  • Demonstrable specialist skills in the development and improvement of performance monitoring systems.
  • Demonstrable evidence of performance management and improvement.

Desirable

  • Working experience of the NHS standard contracts and other contract types.

Skills, Knowledge and Competencies

Essential

  • Project management and prioritisation skills and the ability to manage and work within tight resources and timescales.
  • Analytical skills including managing activity, projects and business information.
  • A sound understanding of the NHS commissioning cycle and understanding of healthcare pathways.
  • Working knowledge and experience of MS Office products, including Word, Excel, Outlook and Access

Personal Attributes

Essential

  • An ability to prioritise workload.
  • Ability to work on own initiative.
  • Provide a flexible approach to an evolving ICB business.
  • Show empathy when handling difficult or in emotional situations.
  • Ability to work effectively under pressure with changing priorities.
  • Ability to work interdependently and with minimum supervision.

Other

Essential

  • Willing to travel to other sites as required
Person Specification

Education and Qualifications

Essential

  • Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
  • Evidence of continuing personal/professional development.

Experience

Essential

  • Demonstrable specialist skills in the development and improvement of performance monitoring systems.
  • Demonstrable evidence of performance management and improvement.

Desirable

  • Working experience of the NHS standard contracts and other contract types.

Skills, Knowledge and Competencies

Essential

  • Project management and prioritisation skills and the ability to manage and work within tight resources and timescales.
  • Analytical skills including managing activity, projects and business information.
  • A sound understanding of the NHS commissioning cycle and understanding of healthcare pathways.
  • Working knowledge and experience of MS Office products, including Word, Excel, Outlook and Access

Personal Attributes

Essential

  • An ability to prioritise workload.
  • Ability to work on own initiative.
  • Provide a flexible approach to an evolving ICB business.
  • Show empathy when handling difficult or in emotional situations.
  • Ability to work effectively under pressure with changing priorities.
  • Ability to work interdependently and with minimum supervision.

Other

Essential

  • Willing to travel to other sites as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Lancashire and South Cumbria Integrated Care Board (125)

Address

County Hall

Preston

PR1 8XJ


Employer's website

https://www.lancashireandsouthcumbria.icb.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

NHS Lancashire and South Cumbria Integrated Care Board (125)

Address

County Hall

Preston

PR1 8XJ


Employer's website

https://www.lancashireandsouthcumbria.icb.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Head of Procurement and Contracting

Joanne Sherborne

Joanne.sherborne@nhs.net

Date posted

22 April 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

125-ICB048-24

Job locations

County Hall

Preston

PR1 8XJ


Supporting documents

Privacy notice

NHS Lancashire and South Cumbria Integrated Care Board (125)'s privacy notice (opens in a new tab)