Job summary
The post holder will be an integral member of the Learning Disability and Autism team and will be responsible for providing business leadership in the delivery of an efficient service, ensuring workstreams are planned and managed effectively, accurately and in a timely manner.
Supporting the Associate Director with the financial delivery of the service, ensuring it is cost-effective and delivered on time whilst working to an ethos of value for money and greater efficiency.
Coordination of business support staff, service delivery and reporting including development and implementation of data collection systems, providing accurate performance management and activity reporting to advise the Integrated Care Board (ICB) of key themes/trends/issues.
Service redesign and working across teams/organisations across the service.
Working with the Senior Clinical and Non-clinical Managers to ensure delivery and compliance with key performance indicators and performance targets.
Demonstrating effective stakeholder management across different departments and stakeholders in the healthcare system and ensuring delivery against organisational objectives.
Demonstrating excellent analytical skills including information and research in business intelligence.
Main duties of the job
Work with the Associate Director and Leadership Team to ensure work across the healthcare system links with the NHSE regional team and aligns with the wider policy and NHS environment.
Ensure that complex information in a clear, understandable, and audience-appropriate manner to a range of groups and stakeholders.
Work with the relevant Senior Business Management Lead(s) to develop and implement quantitative and qualitative measures to determine performance against objectives, supporting the team to deliver within tight deadlines.
Budget responsibility for the business team and any expenditure incurred.
Procurement responsibility for service to ensure Business service runs efficiently and effectively to deliver excellent outcomes.
Be responsible for ensuring that standard operating procedures are in place and up to date.
Be responsible for ensuring the teams appraisals are valid and up to date in line with the ICB's requirements including personal development and progressing any performance, disciplinary issue for direct reports.
Responsible for ensuring that all the teams training requirement are in place and executed to excellent standards.
Responsible for the development of performance and governance strategies for the programme.
About us
The Lancashire and South Cumbria Integrated Care Board(ICB) was formally established as a new statutory body on 1 July 2022, replacing the eight clinical commissioning groups across Lancashire and South Cumbria.
Our role is to join up health and care services, improve people's health and wellbeing, and to make sure everyone has the same access to services and gets a positive experience from treatment. We also oversee how money and resource is utilised to ensure that funding is spent to ensure health services are effective, consistent and of high standard.
Lancashire and South Cumbria ICB is a complex organisation serving a population of over 1.8 million people.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification for a detailed overview of the job.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification for a detailed overview of the job.
Person Specification
Experience
Essential
- Extensive knowledge of operational management, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent
Qualifications
Essential
- Educated to master's level or equivalent level of experience of working at a senior level in a health or social care environment
Skills
Essential
- Evidence of post qualifying and continuing professional development.
- Managing stressful situations whilst maintaining collaborative relationships.
- The post holder will be required to deal with difficult and stressful situations and conflict in relation to change management
Communication Skills
Essential
- Ability to provide and receive highly complex, sensitive or contentious information; negotiate with senior stakeholders on difficult and controversial issues including performance and change and present complex and sensitive information to large and influential groups.
- Demonstrate problem-solving skills and the ability to respond to sudden unexpected demands.
- Persuade board and senior managers of the respective merits of different options and innovation.
Analytical
Essential
- Ability to analyse highly complex issues and data and make decisions where opinions differ, there are a number of courses of action, and there is no obvious solution
Planning skills
Essential
- Ability to meet deadlines and deal with complex issues, prominent level of concentration required to produce documents on a regular basis.
- Effective organiser with demonstrated capability to plan and deliver programmes and projects over the short, medium, and long-term, and adjust plans and resource requirements accordingly.
Management skills
Essential
- Ability to work effectively between strategic and operational management activities with demonstrable experience of change management.
- Ability to prioritise own work effectively and to direct the activities of others
Person Specification
Experience
Essential
- Extensive knowledge of operational management, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent
Qualifications
Essential
- Educated to master's level or equivalent level of experience of working at a senior level in a health or social care environment
Skills
Essential
- Evidence of post qualifying and continuing professional development.
- Managing stressful situations whilst maintaining collaborative relationships.
- The post holder will be required to deal with difficult and stressful situations and conflict in relation to change management
Communication Skills
Essential
- Ability to provide and receive highly complex, sensitive or contentious information; negotiate with senior stakeholders on difficult and controversial issues including performance and change and present complex and sensitive information to large and influential groups.
- Demonstrate problem-solving skills and the ability to respond to sudden unexpected demands.
- Persuade board and senior managers of the respective merits of different options and innovation.
Analytical
Essential
- Ability to analyse highly complex issues and data and make decisions where opinions differ, there are a number of courses of action, and there is no obvious solution
Planning skills
Essential
- Ability to meet deadlines and deal with complex issues, prominent level of concentration required to produce documents on a regular basis.
- Effective organiser with demonstrated capability to plan and deliver programmes and projects over the short, medium, and long-term, and adjust plans and resource requirements accordingly.
Management skills
Essential
- Ability to work effectively between strategic and operational management activities with demonstrable experience of change management.
- Ability to prioritise own work effectively and to direct the activities of others
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).