Job summary
Our role is to join up health and care services, improve people's health and wellbeing, and to make sure everyone has the same access to services and gets a positive experience from treatment. We also oversee how money and resource is utilised to ensure that funding is spent to ensure health services are effective, consistent and of high standard
Lancashire and South Cumbria ICB is a complex organisation serving a population of over 1.8 million people.
A key member of staff within the performance team, the post holder will be responsible for the analysis of data to support the monitoring of a range of performance indicators, both national and local and providing further analysis and investigation on areas of underperformance. They will work with our partners across the system to develop improvement plans and support delivery of key actions to improve outcomes for patients.
The role will require close working with clinical and non-clinical teams across Lancashire and South Cumbria and will directly lead the development and collation of several performance dashboards to support the achievement of cancer standards and monitor the effectiveness of several key programmes.
In addition, the post will facilitate our project management office to support our team of project and programme managers to achieve of our objectives
Main duties of the job
Key working relationships
The post holder will have regular contact with a wide range of staff at all levels within the ICB, with senior and other representatives of local stakeholders, as well as with patients and their representatives. Some of the key direct relationships include:
- Lancashire and South Cumbria ICB executive teams
- Lancashire and South Cumbria ICB leadership teams
- Chief Information Officers / Digital Leads
- Clinical Leaders
- Colleagues within NHSE/I
- Senior leaders across Lancashire and South Cumbria, NHS, local authorities and other third sector organisations
About us
Risk ManagementYou are required to contribute to the control of risk and use the incident reporting system to alert the ICB of incidents or near misses that may compromise the quality of services.
Equality & DiversityThe ICB is committed to equality and diversity and works hard to make sure all staff and service users have access to an environment that is open and a free from discrimination. As an ICB we value the diversity of our staff and service users, and therefore recognise and appreciate that everyone associated with the ICB is different and so should be treated in ways that are consistent with their needs and preferences.In support of this all staff are required to be aware of the ICB's Equality and Diversity Policy and the commitments and responsibilities the ICB has to:
Eliminate unlawful discrimination, harassment and victimisation and other conduct prohibited by the Act
Advance equality of opportunity between people who share a protected characteristic and those who do not.
Foster good relations between people who share a protected characteristic and those who do not.
We firmly believe that it makes good business sense to have a workforce representative of the communities we serve and so encourage applications from all sections of the community.
Job description
Job responsibilities
- performance
- Working in collaboration with CSU develop and maintain best practice dashboards and performance reports
- Develop, implement and review a framework of measures, systems and procedures for defining, monitoring and reporting performance against strategic and operational objectives of the cancer work programme as part of the ICB
- Develop and manage performance improvement plans linked to the achievement of the Integrated Care Boards objectives
- Work with the Cancer Alliance team to produce reports as part of local, regional, and national governance arrangements
- Work collaboratively with the alliance and relevant ICB teams to identify and address areas of improvement
- Support the cycle of continuous improvement
- PMO
- In collaboration with the pathway improvement team, develop rovustr project documentation to monitor activities
- To work with the team to develop benefits realisation as a core part of our project documentation
- To develop and manage project repository to support the annual planning cycle and quarterly assurance processes
- To provide advice to Cancer Alliance colleagues on the use of project tools supporting setting up and monitoring
- General
- Develop strong working relationships with partners involved in cancer across Lancashire and South Cumbria
- Provide and receive highly complex information that may be sensitive or contentious and present this to partners to support delivery of performance standards
- In fulfilling duties, the post holder will have to communicate using excellent verbal and written skills. Produce clear visual materials, and data for use in reports, local briefings, workshops, and meetings for both internal and external presentations
The main duties and responsibilities described above are not exhaustive and the post holder expected to take on other responsibilities or specific tasks as required as requested
Further, over time it is likely the remit and requirements of the role will evolve, and the post holder will be required to adjust their working approach and style to accommodate this with the full support of line managers.
Job description
Job responsibilities
- performance
- Working in collaboration with CSU develop and maintain best practice dashboards and performance reports
- Develop, implement and review a framework of measures, systems and procedures for defining, monitoring and reporting performance against strategic and operational objectives of the cancer work programme as part of the ICB
- Develop and manage performance improvement plans linked to the achievement of the Integrated Care Boards objectives
- Work with the Cancer Alliance team to produce reports as part of local, regional, and national governance arrangements
- Work collaboratively with the alliance and relevant ICB teams to identify and address areas of improvement
- Support the cycle of continuous improvement
- PMO
- In collaboration with the pathway improvement team, develop rovustr project documentation to monitor activities
- To work with the team to develop benefits realisation as a core part of our project documentation
- To develop and manage project repository to support the annual planning cycle and quarterly assurance processes
- To provide advice to Cancer Alliance colleagues on the use of project tools supporting setting up and monitoring
- General
- Develop strong working relationships with partners involved in cancer across Lancashire and South Cumbria
- Provide and receive highly complex information that may be sensitive or contentious and present this to partners to support delivery of performance standards
- In fulfilling duties, the post holder will have to communicate using excellent verbal and written skills. Produce clear visual materials, and data for use in reports, local briefings, workshops, and meetings for both internal and external presentations
The main duties and responsibilities described above are not exhaustive and the post holder expected to take on other responsibilities or specific tasks as required as requested
Further, over time it is likely the remit and requirements of the role will evolve, and the post holder will be required to adjust their working approach and style to accommodate this with the full support of line managers.
Person Specification
Experience
Essential
- oHighly developed knowledge of performance management
- oExperience of performance improvement and/or project management
- oExtensive experience of data analysis, performance metrics and production of reports
- oExperience of performance and project reporting to to senior managers and staff
- Experience of managing project documentation
- oComprehensive understanding of the principles and frameworks of successful project management including assurance processes
Experience
Essential
- o Experience of developing, managing and reporting on performance metrics and dashboards
Experience
Essential
- o Excellent MS Office experience
Person Specification
Experience
Essential
- oHighly developed knowledge of performance management
- oExperience of performance improvement and/or project management
- oExtensive experience of data analysis, performance metrics and production of reports
- oExperience of performance and project reporting to to senior managers and staff
- Experience of managing project documentation
- oComprehensive understanding of the principles and frameworks of successful project management including assurance processes
Experience
Essential
- o Experience of developing, managing and reporting on performance metrics and dashboards
Experience
Essential
- o Excellent MS Office experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).