Macmillan Programme Manager

Black Country Integrated Care Board

The closing date is 01 May 2025

Job summary

The Programme Manager will have a key role in the facilitation and delivery of a community-based cancer health inequalities project across Sandwell and its borders. The post holder will manage a team of four Community Connectors who will sit within four identified health inequality communities, and take a lead role in supporting and driving the project forwards to reach the agreed outputs.

As the Programme Manager you will be responsible for the day-to-day operational coordination and oversight of the projects. Working with the Community Connectors, they will lead on co-production, collaboration and engagement with the communities to influence and support their access to cancer services, working in collaboration with the community partners, wider stakeholders including the public, people living with cancer, the voluntary community sector and statutory sector, to reduce health inequalities.

The post is funded by Macmillan Cancer Support and the post holder will be employed by Black Country Integrated Care Board (ICB).

Main duties of the job

The post holder is required to work on their own initiative and manage their own workload; this will require excellent project management and organisational skills to be able to design a qualitative and quantitative performance monitoring framework and method of collating performance information that can be used to report the progress of the projects to stakeholders.
The post holder must be able to effectively communicate information to a wide range of groups, including senior managers, medical staff, public and patient groups, and external stakeholders. Ensuring personnel issues are dealt with a sensitive and confidential manner.
The post holder must be able to lead the Community Connectors in the planning and delivery of a range of events, for example focus groups, discussion workshops and surveys, that will need to take place across Sandwell and its borders. Lead on the implementation of the Community Connectors Project.
Provide day-to-day operational support to ensure the delivery of effective project management and administrative support to facilitate the overall cohesiveness and integrity of the Black Country Community Connectors Project that involves four interconnected community organisations that are complementary to one another.
Provide day-to-day leadership, support, and management for four Cancer Connectors.
Lead the delivery of a communication plan to raise awareness of, promote and share information about the work of the programme.

About us

The Black Country Integrated Care Board (ICB) is a statutory NHS organisation responsible for developing a plan for meeting the health needs of 1.26 million people in the Black Country. We manage the NHS budget for Dudley, Sandwell, Walsall and Wolverhampton and are responsible for planning and buying Primary Medical Services (GPs), dental, optometry and pharmacy services.

We are part of the Black Country Integrated Care System (ICS), known as Healthier Futures, which is a partnership of organisations working together to bring health and social care services closer together for the good of our communities. We support the ICS vision for a healthier place with healthier people and healthier futures.

The ICB has five core values that underpin the way we work and help to guide our actions and the decisions we make for local people and communities. These are compassion, inclusivity, integrity, fairness and trust.

We are an equal opportunities employer who actively supports and encourages increasing the diversity of our employees, and welcome applications from people with transferable skills gained through experience across the full range of health and social care settings.

We are also a bronze award holder under the Defence Employer Recognition Scheme (ERS). The ERS recognises commitment and support from UK employers for defence personnel.

Note: the ICB is unable to provide sponsorship to enable an individual to have the right to work in the UK, due to the size of the organisation

Date posted

17 April 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year

Contract

Fixed term

Duration

18 months

Working pattern

Full-time, Flexible working

Reference number

D9118-25-0008

Job locations

Wolverhampton City Council

St. Peters Square

Wolverhampton

WV1 1SH

Job description

Job responsibilities

The post holder is required to lead and manage several projects working on their own initiative and manage their own workload; this will require excellent project management and organisational skills.
The post holder must be able to effectively communicate and present information to a wide range of groups, including senior managers, medical staff, public and patient groups, and external stakeholders, working in a matrix management environment who have conflicting or mixed interests
The postholder must be able to communicate on complex and sensitive issues and deliver appropriate information, including health inequality data and barriers perceived by this section of the population
The post holder must be able to foster excellent working relationships with key stakeholders, external and internal to the ICB and partner community organisations. Working closely with internal and external partners to deliver the project and ensure timely achievement of key milestones
The post holder must be able to design a qualitative and quantitative performance monitoring framework and method of collating performance information that can be used to report the progress of the projects to stakeholders
The postholder must be able to analyse and interpret complex data to inform and direct the planning and monitoring of the projects in accordance with the overall aims and objects of the business case
The post holder must use the complex data to make strategic changes to the overall project plan, ensuring that stakeholders are informed and given rationale
The post holder must be able to deal with personnel issues in a sensitive and confidential manner and should be able to signpost members of the public to the appropriate service
The post holder must be able to lead the Community Connectors in the planning and delivery of a range of events which impacts across the ICS. for example focus groups, discussion workshops and surveys, that will need to take place across Sandwell and its borders
Lead on the implementation of the Community Connectors Project, which involve policy and service development across the ICB, Primary Care and Macmillan UK
The postholder will oversee and monitor budget resources Regularly reviewing the financial information and accounts to ensure that they are consistent with the funding requirements in line with the programme allocation
Provide day-to-day operational support to ensure the delivery of effective project management and administrative support to facilitate the overall cohesiveness and integrity of the Black Country Community Connectors Project that involves four interconnected community organisations that are complementary to one another
Provide day-to-day leadership, support, and management for four Cancer Connectors
Design a performance monitoring framework and method of collating and reporting qualitative and quantitative performance information and use this to report the progress of the project to stakeholders
Lead the delivery of a communication plan to raise awareness of, promote and share information about the work of the project
Chair and administer project steering group meetings, as required
Develop project delivery plans and adjust them to accommodate the project as it evolves
Lead the facilitation and co-ordination of activities with the four Community Connectors to produce a shared workplan, and be responsible for updating, monitoring and evaluation of actions and achievements.
Monitor and report the progress of the project to ensure compliance with its objectives and outputs, using project management tools, e.g. Highlight Report and Risk/Issue Log
Identify and maximise opportunities for collaboration and partnership work with organisations working in targeted areas and communities in Sandwell and the wider Black Country communities, building effective partnerships with relevant statutory, voluntary and community organisations
The post-holder will be required to adopt a flexible and adaptive leadership approach within a complex and ever-changing environment. The post-holder will also be required to exercise high levels of diplomacy and be particularly astute in identifying challenges and working with partners to broker effective solutions
The post holder will report to the ICB cancer portfolio, using the required reporting mechanisms and will attend any appropriate meetings, to update or present progress as required, escalating any risks/issues to the Programme Portfolio as appropriate
Deliver against objectives, achieving quality outcomes, working to tight deadlines
Willingness to undertake training and development relevant to the role, including that offered by Macmillan Cancer Support
Contribute and lead on ensuring there are processes in place to share learning and outcome
Establish and follow financial processes to ensure payments from Macmillan Cancer Support for the project are managed and monitored
The post holder will need to travel as part of this role, including but not restricted to community centres, places of worship and meeting locations, across the Sandwell borough

Job description

Job responsibilities

The post holder is required to lead and manage several projects working on their own initiative and manage their own workload; this will require excellent project management and organisational skills.
The post holder must be able to effectively communicate and present information to a wide range of groups, including senior managers, medical staff, public and patient groups, and external stakeholders, working in a matrix management environment who have conflicting or mixed interests
The postholder must be able to communicate on complex and sensitive issues and deliver appropriate information, including health inequality data and barriers perceived by this section of the population
The post holder must be able to foster excellent working relationships with key stakeholders, external and internal to the ICB and partner community organisations. Working closely with internal and external partners to deliver the project and ensure timely achievement of key milestones
The post holder must be able to design a qualitative and quantitative performance monitoring framework and method of collating performance information that can be used to report the progress of the projects to stakeholders
The postholder must be able to analyse and interpret complex data to inform and direct the planning and monitoring of the projects in accordance with the overall aims and objects of the business case
The post holder must use the complex data to make strategic changes to the overall project plan, ensuring that stakeholders are informed and given rationale
The post holder must be able to deal with personnel issues in a sensitive and confidential manner and should be able to signpost members of the public to the appropriate service
The post holder must be able to lead the Community Connectors in the planning and delivery of a range of events which impacts across the ICS. for example focus groups, discussion workshops and surveys, that will need to take place across Sandwell and its borders
Lead on the implementation of the Community Connectors Project, which involve policy and service development across the ICB, Primary Care and Macmillan UK
The postholder will oversee and monitor budget resources Regularly reviewing the financial information and accounts to ensure that they are consistent with the funding requirements in line with the programme allocation
Provide day-to-day operational support to ensure the delivery of effective project management and administrative support to facilitate the overall cohesiveness and integrity of the Black Country Community Connectors Project that involves four interconnected community organisations that are complementary to one another
Provide day-to-day leadership, support, and management for four Cancer Connectors
Design a performance monitoring framework and method of collating and reporting qualitative and quantitative performance information and use this to report the progress of the project to stakeholders
Lead the delivery of a communication plan to raise awareness of, promote and share information about the work of the project
Chair and administer project steering group meetings, as required
Develop project delivery plans and adjust them to accommodate the project as it evolves
Lead the facilitation and co-ordination of activities with the four Community Connectors to produce a shared workplan, and be responsible for updating, monitoring and evaluation of actions and achievements.
Monitor and report the progress of the project to ensure compliance with its objectives and outputs, using project management tools, e.g. Highlight Report and Risk/Issue Log
Identify and maximise opportunities for collaboration and partnership work with organisations working in targeted areas and communities in Sandwell and the wider Black Country communities, building effective partnerships with relevant statutory, voluntary and community organisations
The post-holder will be required to adopt a flexible and adaptive leadership approach within a complex and ever-changing environment. The post-holder will also be required to exercise high levels of diplomacy and be particularly astute in identifying challenges and working with partners to broker effective solutions
The post holder will report to the ICB cancer portfolio, using the required reporting mechanisms and will attend any appropriate meetings, to update or present progress as required, escalating any risks/issues to the Programme Portfolio as appropriate
Deliver against objectives, achieving quality outcomes, working to tight deadlines
Willingness to undertake training and development relevant to the role, including that offered by Macmillan Cancer Support
Contribute and lead on ensuring there are processes in place to share learning and outcome
Establish and follow financial processes to ensure payments from Macmillan Cancer Support for the project are managed and monitored
The post holder will need to travel as part of this role, including but not restricted to community centres, places of worship and meeting locations, across the Sandwell borough

Person Specification

Personal Qualities

Essential

Positive and tenacious attitude
Highly self-motivated and able to motivate others
Results orientated and business focused
Flexible attitude
Ability to work effectively within a team

Other Requirements

Essential

Must be able to work flexibly at locations across the Black Country
Willingness to undertake induction, training and development

Qualifications

Essential

Educated to Masters level in relevant subject or equivalent level qualification or significant experience of working at similar level in project management
Evidence of continued professional development

Skills and Knowledge

Essential

Understanding of cancer and health inequalities
Knowledge of ethnic minority communities and the barriers to accessing healthcare they face
Understanding of the healthcare sector and community faith organisations
Excellent interpersonal skills
Excellent organisational and co-ordination skills
Good time management skills and the ability to meet deadlines
Ability to foster excellent working relationships with a broad range of stakeholders
Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
Standard keyboard skills and a good working knowledge of Microsoft packages (Word, Excel, PowerPoint)
Awareness of the broad strategic direction of the ICB and Macmillan Cancer Support
Able to listen to and communicate effectively with people at a range of different levels and settings both written and verbally
Able to deal sensitively with personnel issues
Ability to prepare and produce concise yet insightful communications for dissemination to a variety of stakeholders internally and externally as required
Demonstrable experience of report writing and presenting in front of stakeholders

Autonomy

Essential

Ability to work independently as required

Experience

Essential

Significant experience of project management
Significant experience in the planning, delivery, and evaluation of public and patient engagement for a wide range of diverse partners internally and externally
Experience of managing people
Experience of developing planning document including workplans, delivery plans, communication plans and action plans
Demonstrable experience of coordinating projects in complex and challenging environments
Experience of designing performance data collection and monitoring tools, and using these to analyse and report performance information to stakeholders
Experience of managing risks and reporting
Experience of using a variety of media formats for awareness raising, promotion, and sharing information
Experience of working individually and as part of a team
Experience of managing own workload and supporting the workload planning of others
Experience of creating and giving presentations to a variety of internal and external stakeholders
Demonstrable experience of developing and sustaining effective multi agency partnerships, and of effective collaboration with individuals from a range of disciplines
Experience of chairing and administering meetings

Person Specification

Personal Qualities

Essential

Positive and tenacious attitude
Highly self-motivated and able to motivate others
Results orientated and business focused
Flexible attitude
Ability to work effectively within a team

Other Requirements

Essential

Must be able to work flexibly at locations across the Black Country
Willingness to undertake induction, training and development

Qualifications

Essential

Educated to Masters level in relevant subject or equivalent level qualification or significant experience of working at similar level in project management
Evidence of continued professional development

Skills and Knowledge

Essential

Understanding of cancer and health inequalities
Knowledge of ethnic minority communities and the barriers to accessing healthcare they face
Understanding of the healthcare sector and community faith organisations
Excellent interpersonal skills
Excellent organisational and co-ordination skills
Good time management skills and the ability to meet deadlines
Ability to foster excellent working relationships with a broad range of stakeholders
Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
Standard keyboard skills and a good working knowledge of Microsoft packages (Word, Excel, PowerPoint)
Awareness of the broad strategic direction of the ICB and Macmillan Cancer Support
Able to listen to and communicate effectively with people at a range of different levels and settings both written and verbally
Able to deal sensitively with personnel issues
Ability to prepare and produce concise yet insightful communications for dissemination to a variety of stakeholders internally and externally as required
Demonstrable experience of report writing and presenting in front of stakeholders

Autonomy

Essential

Ability to work independently as required

Experience

Essential

Significant experience of project management
Significant experience in the planning, delivery, and evaluation of public and patient engagement for a wide range of diverse partners internally and externally
Experience of managing people
Experience of developing planning document including workplans, delivery plans, communication plans and action plans
Demonstrable experience of coordinating projects in complex and challenging environments
Experience of designing performance data collection and monitoring tools, and using these to analyse and report performance information to stakeholders
Experience of managing risks and reporting
Experience of using a variety of media formats for awareness raising, promotion, and sharing information
Experience of working individually and as part of a team
Experience of managing own workload and supporting the workload planning of others
Experience of creating and giving presentations to a variety of internal and external stakeholders
Demonstrable experience of developing and sustaining effective multi agency partnerships, and of effective collaboration with individuals from a range of disciplines
Experience of chairing and administering meetings

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.