Specialist Support - Clinical Leadership

Job description

Job responsibilities

The role will involve:

1. Maintaining constructive relationships with a broad range of internal and external stakeholders as relevant to the Clinical Reference Group
2. Participating in relevant internal and external working groups/projects, services, and initiatives which may be highly complex, sensitive, political, and contain contentious information with the aim of providing information and analytical advice to the teams.
3. Working with members of the BI team to develop and implement project data collection systems that will provide accurate and timely data.
4. Communicating information, risks, issues and dependencies, including briefings and reports to Project teams, sponsors and a range of internal and external staff.

1. Supporting and inform resource targeting, monitoring, implementation and evaluation of the tasks/projects by providing high quality support including complex information and analysis, communications and stakeholder management.
2. Undertaking complex and detailed information analysis of specific programmes/projects/reports requiring high levels of concentration.
3. Maintaining processes to ensure project management documentation, reports and plans are relevant, accurate and complete.
4. Tracking and report on project portfolio performance including progress and risks reporting across multiple projects providing a real-time, comprehensive, and prioritised view of all projects.
5. Assisting with establishing Clinical Reference Group stakeholder management plan and implementation of the communication framework through cross project pollination.
6. Sharing lessons learned and best practices across projects/Clinical Reference Group level.
7. Working with the stakeholders at various levels and through the use of the project management tools to quickly identify areas of the projects that are not performing as expected and develop possible solutions for discussion with the Clinical Reference Group.
8. Supporting delivery against objectives, achieving quality outcomes, prioritising own workload and working to tight deadlines by monitoring against defined outputs and outcomes.
9. Updating, maintaining, organising, gathering and analysing information to predict/meet future organisational and team needs by identifying best professional practice.
10. Monitor and tracking risks and issues tracking mechanism and its proactive resolution and escalation processes.
11. Provide coordination of and participate in relevant meetings, reporting attendance and providing information advice and support where requested
12. Ensure that data collected is analysed, reported by the team as appropriate and monitor the processing of data and information
13. Work with members of the team and key stakeholder to investigate the causes of any variance from plan/delivery targets and contribute to the implementation of solutions

1. Acting as a reference point for Clinical Reference Group queries and information and an advocate for best practices in project management.
2. Assisting and advise leaders, managers, and teams to the best use of project management disciplines and approaches within the working environment.
3. Developing positive relationships with managers and staff to enable the Clinical Leadership Support Team to provide support including facilitation, tracking and reporting on projects, and training.
4. Providing relevant and timely specialist advice and guidance on functional and information matters.
5. Supporting the development of internal and external communications where required by regular contact with the teams, stakeholders and Communications team.
6. Assuming responsibility for the preparation of correspondence and complex papers, as directed by a manager.

1. Delivering against organisational objectives, achieving quality outcomes, prioritising own workload and working to tight deadlines.
2. Supporting and informing teams on the targeting of resources, monitoring, implementing, evaluating and delivery of plans by providing sophisticated, high-quality information and analysis.
3. Continually striving for delivering project/function outcomes, value for money and greater efficiency.
4. Contributing to the financial delivery of the service ensuring it is cost effective and delivered on time.
5. Contributing to commissioning of goods and services, as required.

1. Providing specialist training, advice and support on own role/responsibilities where necessary.
2. Supporting training and induction of new staff.
3. Supervising team as required.
4. Participating in the recruitment process of support staff.

1. Working within the Integrated Care Board and with key stakeholders including Local Authorities, provider organisations, patients/carers to identify the most effective methods of implementing change at primary, community and secondary care levels
2. Championing and supporting the setup, growth and use of selected PMO application and new information systems as required.
3. Operating within and provide enhancements to current management information, reporting to enhance decision making processes.
4. Updating, maintaining, organising, gathering and analysing information to predict/meet future organisational and team needs by identifying best professional practice.
5. Carry out timely and accurate information analysis and reporting.
6. Responsible for the development and maintenance of databases/templates required for regular reports.

1. Actively supports and contributes to the development of defined outcomes and outputs for the successful assessment of project and programme performance.
2. Test and review new concepts, models, methods, practices, products and equipment.
3. Contributes to ensuring there are processes in place for spreading and sharing learning and outcomes.

1. Supporting the management and delivery of projects as required.
2. Contributing to the strategic planning making adjustments as necessary.
3. Supporting implementation of strategic modernisation/service improvement, public health, workforce or commissioning strategies and any associated action plans, in accordance with the agreed priorities of the team.
4. Contributing to the development of performance and governance strategies and the development and implementation of improvement programmes.
5. Delivering against objectives, achieving quality outcomes, prioritising own workload and working to tight deadline.
6. Demonstrating the ability to manage discrete projects that will transform strategic plans into tangible and long-lasting service improvements through the delivery off QIPP.

1. Providing assistance in order to maintain and update the project management framework and disciplines necessary to support a PMO.
2. Proposing changes to own project/function, informing policy and making recommendations for other project delivery.
3. Contributing to the review and development of existing information management systems and contribute to the development of an integrated approach to project management.

Person Specification

Experience

Essential

• Demonstrable PMO/Project Analyst or Coordinator experience and knowledge of project management
• Understanding of the principles and frameworks of successful project management from a support perspective
• Understanding of project delivery and acceptance processes in a PMO setting
• Experience in communications and stakeholder management

Desirable

• Relevant tertiary qualification required. Project management certification e.g. PRINCE2
• Relevant tertiary qualification relating to project management e.g. Risk Management, ISEB PPSO, Management qualification
• Experienced user of MS Project and MS N365 (Outlook, Word, Excel, PowerPoint, MS Teams and Sharepoint)
• Management experience in a range of NHS settings
• Previous experience in similar role in public sector
• A good understanding of the health and social care environment and roles and responsibilities within it

Qualifications

Essential

• Educated to a minimum of degree level with a post-graduate qualification or relevant experience or competencies

Skills and Knowledge

Essential

• Proven experience in providing service to internal stakeholders to achieve successful project & PMO outcomes
• Clear communicator with excellent oral and writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences and comfortably to large groups
• Strong relationship building and interpersonal skills
• Evidence of success in efficient and effective project and programme management
• Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
• Skills for nurturing key relationships and maintaining networks.
• Ability to demonstrate for problem solving, decision making, sound judgment, assertiveness and translate it into understandable knowledge
• Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
• Ability to respond to sudden unexpected demands
• Strategic thinking ability to anticipate
• Attention to detail combined with the ability to extract key messages from complex analysis
• Independent thinker with demonstrated good judgement, problem-solving and analytical skills
• Prioritisation skills with ability to manage multiple strands of work
• Skills for project management
• Previous experience in project management and planning

Desirable

• Takes decisions on difficult and contentious issues where they may have a number of courses of action

Employer details

Employer name

Black Country Integrated Care Board

Address

Wolverhampton City Council

St. Peters Square

Wolverhampton

WV1 1SH

Employer's website

https://blackcountry.icb.nhs.uk/ (Opens in a new tab)