Job summary
The post will suit a highly motivated and enthusiastic individual who can provide and coordinate efficient and accurate data inputting andsupport for the LeDeR Programme in the Black Country.
You will be responsible for:
- Supporting the team with the management of reviews and gathering information.
- Developing and maintaining an effective and efficient system for monitoring LeDeR Reviews and will deliver an effective and competent level of support for the LeDeR Manager and Local Area Contacts for the Black Country.
- Coordinating and minuting a range of meetings to assist in the delivery of the LEDER programme within the Black Country
Main duties of the job
- Sound IT literacy and ability to establish and maintain a variety of databases and action plans.
- Effective communication skills written and verbal with the ability to communicate with a variety of staff from within health and across local partnerships.
- Accurate minute taker.
About us
On 1 July 2022, NHS Black Country Integrated
Care Board (ICB) was established. The
ICB is part of the Black Country Integrated Care System which is a
partnership of organisations that have come together to plan and deliver
joined up health and care services to improve the lives of people in our four
boroughs: Dudley, Walsall, Wolverhampton and Sandwell.
ICBs
are statutory NHS bodies responsible for planning and allocating resources to
meet the four core purposes of integrated care systems (ICS):
- to
improve outcomes in population, health and healthcare;
- tackle
inequalities in outcomes, experience and access;
- enhance
productivity and value for money and;
- help
the NHS support broader social and economic development
The
Black Country Integrated Care Board manages the NHS budget for the area and
arranging the provision of the health services for the 1.26 million people
who live in the Black Country.
The
core values of the NHS drive what we do locally, and we rightly have a clear
focus on reducing health inequalities and improving health outcomes for all,
whilst ensuring a sustainable health service for the long-term.
Job description
Job responsibilities
- To populate and keep up to date the LeDeR
reviews databases so that information is current and accurate.
- To facilitate access to care records.
- Monitor progress of reviews.
- To support the LACs and LeDeR Manager in the
monitoring of actions and acting on intelligence in relation to the learning
identified in LeDeR reviews.
- To capture and maintain data relevant to LeDeR
within a dashboard.
- Taking telephone calls for the Local Area
Contact when out of the office and expected to use their initiative to deal
with sensitive phone calls and messages.
- Ensuring all urgent and/or confidential
communications are received and distributed from/to relevant parties in a
timely manner.
- Inputting, monitoring and checking data,
required for finite and ongoing projects within the LeDeR Programme.
- Communicating information about developing
projects where the message is constantly changing.
- Acting as a point of contact for the LeDeR
Manager and Local Area Contacts, dealing and responding effectively with
complex queries from and passing on relevant information to appropriate team
members sensitively and autonomously.
- Supporting LeDeR Learning Events, LeDeR
Reviewer Peer Support sessions and ensuring timely administrative elements are
in place when new services are engaged by the ICB (arranging meetings, payments
and booking of venues).
- Developing and maintaining effective
electronic and paper filing systems, to ensure that information is kept
securely and is accessible.
- Provide administrative support for quality
assurance of reviews and support with coordination of local/Black Country wide
scrutiny of reviews as necessary.
- Collation and distribution of agendas,
information and papers for the LeDeR Steering Group.
- Maintaining the Reviewer list in liaison with
the Local Area Contacts and the LeDeR Manager.
- Participate in Research and Development
activities as directed.
- To carry out other appropriate delegated
duties as required
- To undertake administrative duties such as photocopying, and mail-out
distributions and ensure all urgent and/or
confidential communications are received and distributed from/to relevant
parties in a timely manner
- To work together with other administrators/PAs
within the ICB to provide an effective network of communication including
dealing with visitors to the base and being flexible to cover other
administrators general duties on the base and to carry out other appropriate
delegated duties as required
Job description
Job responsibilities
- To populate and keep up to date the LeDeR
reviews databases so that information is current and accurate.
- To facilitate access to care records.
- Monitor progress of reviews.
- To support the LACs and LeDeR Manager in the
monitoring of actions and acting on intelligence in relation to the learning
identified in LeDeR reviews.
- To capture and maintain data relevant to LeDeR
within a dashboard.
- Taking telephone calls for the Local Area
Contact when out of the office and expected to use their initiative to deal
with sensitive phone calls and messages.
- Ensuring all urgent and/or confidential
communications are received and distributed from/to relevant parties in a
timely manner.
- Inputting, monitoring and checking data,
required for finite and ongoing projects within the LeDeR Programme.
- Communicating information about developing
projects where the message is constantly changing.
- Acting as a point of contact for the LeDeR
Manager and Local Area Contacts, dealing and responding effectively with
complex queries from and passing on relevant information to appropriate team
members sensitively and autonomously.
- Supporting LeDeR Learning Events, LeDeR
Reviewer Peer Support sessions and ensuring timely administrative elements are
in place when new services are engaged by the ICB (arranging meetings, payments
and booking of venues).
- Developing and maintaining effective
electronic and paper filing systems, to ensure that information is kept
securely and is accessible.
- Provide administrative support for quality
assurance of reviews and support with coordination of local/Black Country wide
scrutiny of reviews as necessary.
- Collation and distribution of agendas,
information and papers for the LeDeR Steering Group.
- Maintaining the Reviewer list in liaison with
the Local Area Contacts and the LeDeR Manager.
- Participate in Research and Development
activities as directed.
- To carry out other appropriate delegated
duties as required
- To undertake administrative duties such as photocopying, and mail-out
distributions and ensure all urgent and/or
confidential communications are received and distributed from/to relevant
parties in a timely manner
- To work together with other administrators/PAs
within the ICB to provide an effective network of communication including
dealing with visitors to the base and being flexible to cover other
administrators general duties on the base and to carry out other appropriate
delegated duties as required
Person Specification
Skills and Knowledge
Essential
- Ability to work effectively within a team
- Excellent listening, communication and presentation skills
- Excellent writing skills, including the ability to summarise information and key issues
- Keyboard skills: knowledge of Word, Powerpoint, Excel etc
- Understanding of Confidentiality and Data Protection Act.
- Knowledge and understanding of the function of the NHS and its issues
Experience
Essential
- Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
- Desired experience in working within LD Services Provider, Commissioning or 3rd Sector
Qualifications
Essential
- Educated to NVQ 4 level or NVQ level 3 plus significant experience to diploma level, in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
- Significant data inputting experience including initiating and maintaining IT systems and databases.
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint and Access.
- Evidence of continued professional development
Person Specification
Skills and Knowledge
Essential
- Ability to work effectively within a team
- Excellent listening, communication and presentation skills
- Excellent writing skills, including the ability to summarise information and key issues
- Keyboard skills: knowledge of Word, Powerpoint, Excel etc
- Understanding of Confidentiality and Data Protection Act.
- Knowledge and understanding of the function of the NHS and its issues
Experience
Essential
- Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
- Desired experience in working within LD Services Provider, Commissioning or 3rd Sector
Qualifications
Essential
- Educated to NVQ 4 level or NVQ level 3 plus significant experience to diploma level, in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
- Significant data inputting experience including initiating and maintaining IT systems and databases.
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint and Access.
- Evidence of continued professional development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
