Job summary
The Brokerage Officer has responsibility for supporting the commissioning of NHS funded packages of care and care home placements ensuring a consistent and fair pricing structure that ensure best value outcomes with a focus on quality assurance.
Main duties of the job
- To be responsible for the procurement of care for CHC eligible individuals and the healthcare contribution to joint packages of care, following guidance on clinical needs, and in doing so deliver appropriately commissioned care placements and packages of care.
- To work across all service user groups eligible for NHS funding including older people, disabled adults, people with learning difficulties, people with mental health needs, children and young people.
- To lead on developing and maintaining relationships with care providers, and effectively negotiating fees for CHC care packages and placements including the health contribution to joint package of care.
- To manage requests from providers for annual fee uplifts maintaining a spreadsheet of providers, negotiating a fair price for care and managing the escalation process for exceptional fee requests.
- Ensure commissioners and assessment teams have access to a shared repository of agreed rates to support consistent and timely decision-making in the brokerage of care.
- Form robust links with Local Authority colleagues to support provider market management.
- Maintain accurate information systems to evidence the effectiveness of the service.
About us
NHS Nottingham and Nottinghamshire Integrated Care Board (ICB) is a strategic component of the Integrated Care System (ICS) across Nottingham and Nottinghamshire. We were formed with the intention to improve population health and collaborate with local partners (NHS, Local Authority and Third Sector) to deliver high quality health and social care provision to our local population.
We have accountability for the system delivery of the ICS' priorities such as improving outcomes in population health and healthcare, tackling inequalities in outcomes, experience, and access, enhancing productivity and value for money, and helping the NHS support broader social and economic development.
We seek to improve the patient experience and are committed at looking at innovative ways we can improve care and offer access and choice to our patients. Patients are at the heart of everything we do and it's important that they are involved not just in decisions about their individual care, but also in the decisions that shape the health services delivered locally. In conjunction, with patient experience and the growing demands of our population; we are facing significant financial challenge. We are required to reduce expenditure to sustainable levels (ICS 5-year strategic plan).
The ambitions are great, but so are the opportunities to be part of our new and evolving organisation, to make positive impactful change to the health and social care agenda across Nottingham and Nottinghamshire.
Job description
Job responsibilities
- To operate as a senior member of CHC Team with detailed knowledge of the commissioning process and be able to provide timely specialist advice and guidance.
- To be responsible for the procurement of care for CHC eligible individuals and the healthcare contribution to joint packages of care, following guidance on clinical needs, and in doing so deliver appropriately commissioned care placements and packages of care.
- To undertake project work as required, including the collation of data for reports and the preparation of presentations and support the team to ensure that the portfolio of tasks/projects is planned, managed and delivered effectively.
- To work with commissioners and operational teams to adapt the brokerage service to changing internal and external needs.
- To work across all service user groups eligible for NHS funding including older people, disabled adults, people with learning difficulties, people with mental health needs, children and young people.
- To lead on developing and maintaining relationships with care providers, and effectively negotiating fees for CHC care packages and placements including the health contribution to joint package of care.
- To ensure the continuous review and implementation of processes and procedures, in order to deliver efficient and effective services.
- To manage requests from providers for annual fee uplifts maintaining a spreadsheet of providers, negotiating a fair price for care and managing the escalation process for exceptional fee requests.
- Ensure commissioners and assessment teams have access to a shared repository of agreed rates to support consistent and timely decision-making in the brokerage of care.
- Form robust links with Local Authority colleagues to support provider market management.
- Maintain accurate information systems to evidence the effectiveness of the service.
- To demonstrate initiative and time management in organising own workload and delivering a patient focused service.
Job description
Job responsibilities
- To operate as a senior member of CHC Team with detailed knowledge of the commissioning process and be able to provide timely specialist advice and guidance.
- To be responsible for the procurement of care for CHC eligible individuals and the healthcare contribution to joint packages of care, following guidance on clinical needs, and in doing so deliver appropriately commissioned care placements and packages of care.
- To undertake project work as required, including the collation of data for reports and the preparation of presentations and support the team to ensure that the portfolio of tasks/projects is planned, managed and delivered effectively.
- To work with commissioners and operational teams to adapt the brokerage service to changing internal and external needs.
- To work across all service user groups eligible for NHS funding including older people, disabled adults, people with learning difficulties, people with mental health needs, children and young people.
- To lead on developing and maintaining relationships with care providers, and effectively negotiating fees for CHC care packages and placements including the health contribution to joint package of care.
- To ensure the continuous review and implementation of processes and procedures, in order to deliver efficient and effective services.
- To manage requests from providers for annual fee uplifts maintaining a spreadsheet of providers, negotiating a fair price for care and managing the escalation process for exceptional fee requests.
- Ensure commissioners and assessment teams have access to a shared repository of agreed rates to support consistent and timely decision-making in the brokerage of care.
- Form robust links with Local Authority colleagues to support provider market management.
- Maintain accurate information systems to evidence the effectiveness of the service.
- To demonstrate initiative and time management in organising own workload and delivering a patient focused service.
Person Specification
Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
- Experience of continuing professional development.
Experience & Knowledge
Essential
- Experience of working within a Brokerage team or similar specialist area.
- Working knowledge of Microsoft Office.
- A good understanding of the health and social care environment and roles and responsibilities within it.
Desirable
- Experience and understanding of working within CHC.
Communication skills
Essential
- Clear communicator with excellent writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences.
- Negotiation skills and diplomacy.
- Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
- Skills for nurturing key relationships and maintaining networks.
Analytical Skills
Essential
- Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues.
- Problem solving skills and ability to respond to sudden unexpected demands.
- Numerate and able to understand complex financial issues combined with excellent analytical skills
- Attention to detail combined with the ability to extract key messages from complex analysis.
Planning Skills
Essential
- Skills for project management
Desirable
- Previous experience in project management and planning
Person Specification
Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
- Experience of continuing professional development.
Experience & Knowledge
Essential
- Experience of working within a Brokerage team or similar specialist area.
- Working knowledge of Microsoft Office.
- A good understanding of the health and social care environment and roles and responsibilities within it.
Desirable
- Experience and understanding of working within CHC.
Communication skills
Essential
- Clear communicator with excellent writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences.
- Negotiation skills and diplomacy.
- Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
- Skills for nurturing key relationships and maintaining networks.
Analytical Skills
Essential
- Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues.
- Problem solving skills and ability to respond to sudden unexpected demands.
- Numerate and able to understand complex financial issues combined with excellent analytical skills
- Attention to detail combined with the ability to extract key messages from complex analysis.
Planning Skills
Essential
- Skills for project management
Desirable
- Previous experience in project management and planning
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NHS Nottingham and Nottinghamshire Integrated Care Board
Address
Sir John Robinson House
Sir John Robinson Way, Arnold
Nottingham
NG5 6DA
Employer's website
https://notts.icb.nhs.uk/ (Opens in a new tab)
