Job summary
- The Associate Medical Director (Pharmacy) provides clinical leadership and advice to the East Midlands team to support the delivery of the East Midlands objectives with particular reference to provision of:
- Provide Clinical, legal, and pharmaceutical advice to commissioning colleagues across the East Midlands
- Ensuring patient safety and provision of high-quality services are in line with legislation and accepted best practice.
- Clinical leadership and advice to external stakeholders
- Provide high quality pharmacy advice to all relevant stakeholders, including the Primary Care Commissioning Teams (as directed) on matters relating to assurance of pharmacy practice.
- Undertake investigations of complaints, serious incidents, and performance concerns for contractors on the Pharmaceutical List
- Provide services to other colleagues across the East Midlands and Primary Care Contracting Team to support the implementation of national and local policy relating to the provision of community pharmacy services.
The post holder will be expected to visit sites to complete both site assurance and investigations and will lead on specific ad hoc pieces of work throughout East Midlands under the direction of their line manager. Travel throughout East Midlands and nationally will there be required.
Main duties of the job
- Working within the overall strategic objectives, devise, implement and monitor the agreed strategy. Evaluate, interpret and locally implement best practice.
- Contribute to the delivery of the function.
- Develop and implement qualitative and quantitative measures to determine performance against the organisational strategy. Report progress against the strategy through personal representation at senior management forums and by written reports. Tailoring delivery to meet the needs of the audience.
- Ensure that best practice is developed and delivered at organisational and departmental levels. Challenge ways of working and persuade, motivate and influence other senior managers to realign their practice where necessary.
- Ensure that appropriate strategies are employed in line with business objectives and that these are fully cascaded.
- Support and contribute to formal negotiations with senior level internal and external stakeholders, providing a high level of negotiating expertise to secure the most advantageous arrangements.
- Advise on innovative opportunities and support all departments in their strategies and programmes to maximise service benefits.
- Track progress against plans and transition milestones, ensuring appropriate processes are in place to flag issues, risks and concerns with the relevant stakeholders.
- Ensure the securing of value for money, assuring relevant factors such as quality and governance
About us
NHS Nottingham and Nottinghamshire Integrated Care Board (ICB) is a strategic component of the Integrated Care System (ICS) across Nottingham and Nottinghamshire. We were formed with the intention to improve population health and collaborate with local partners (NHS, Local Authority and Third Sector) to deliver high quality health and social care provision to our local population.
We have accountability for the system delivery of the ICS' priorities such as improving outcomes in population health and healthcare, tackling inequalities in outcomes, experience, and access, enhancing productivity and value for money, and helping the NHS support broader social and economic development.
We seek to improve the patient experience and are committed at looking at innovative ways we can improve care and offer access and choice to our patients. Patients are at the heart of everything we do and it's important that they are involved not just in decisions about their individual care, but also in the decisions that shape the health services delivered locally. In conjunction, with patient experience and the growing demands of our population; we are facing significant financial challenge. We are required to reduce expenditure to sustainable levels (ICS 5-year strategic plan).
The ambitions are great, but so are the opportunities to be part of our new and evolving organisation, to make positive impactful change to the health and social care agenda across Nottingham and Nottinghamshire.
Job description
Job responsibilities
Enabling patient and public involvement
- To act as a champion for patients and their interests and involve the public and patients in the policy development and decision-making.
- To ensure all public and patient contact with the office is of the highest professional standard.
- To embed patient and public involvement at all levels of decision making.
Promoting equality and reducing inequalities
- To uphold organisational policies and principles on the promotion of equality.
- To create an inclusive working environment where diversity is valued, everyone can contribute, and everyday action ensure we meet our duty to uphold and promote equality.
Improving quality and outcomes
- Provide high quality pharmacy advice to all relevant stakeholders, including the Primary Care Commissioning Teams (as directed) on matters relating to assurance of pharmacy practice
- Undertake investigations of complaints, serious incidents and performance concerns for contractors on the Pharmaceutical List
- Provide services to other colleagues within the East Midlands footprint and Primary Care Contracting Team to support the implementation of national and local policy
- Submit all reports to agreed timelines and quality
- Ensure fairness in all performance matters and take care to avoid discrimination
- To ensure any required mandatory and statutory training is completed to the required level and timeline
- The employee must maintain full professional registration and be prepared to provide evidence to the Medical Director that they are up to date and fit to practise.
- Maintain confidentiality at all times, ensuring adherence to the requirement of the Data Protection Act 1998, NHS confidentiality guidance and relevant professional codes of conduct.
- Reviewing complaints and providing written reports
- Reviewing Regulatory Body information and referrals, providing clinical opinions on nature of concerns raised and requesting appropriate escalation.
- Planning and undertaking case investigations including visiting clinicians to undertake face to face interviews when required, liaising with relevant National and Regulatory bodies and help with development and monitoring of action plans and personal development plans as necessary.
- To assist in probity visits and investigation of potential fraud
- Planning and undertaking service reviews, producing reports from the reviews for consideration by performance groups and panels
- To assist in contractual discussions e.g. breach of contract
- Planning and undertaking reviews and writing reports from the reviews for consideration by PAG (Performance Advisory Group) and PLDP (Performers Lists Decision Panels) panel members
- Reviewing fitness to practice applications from those seeking entry onto the pharmaceutical list, writing a summary of findings to inform the decision panel
- Clinical reviews, PGD review and signatory
- Provide clinical advice to the Pharmaceutical Services Regulations Committee (PSRC) and Pharmacy Governance Group
- Undertaking other duties as may be jointly agreed from time to time
Partnership and cross boundary working
- To liaise with NHS pharmacy contractors
- To liaise with pharmacy leads and trust chief pharmacists
- To liaise with key staff in other teams
- Provide advice to all relevant stakeholders, including the Primary Care Commissioning Team (as directed) on matters relating to assurance of pharmacy practice.
- To provide clinical and professional input to investigations and subsequent management of serious untoward incidents, complaints and other clinical incidents
- Via CARS provide advice to site leads on whether a vaccine can continue to be used or must be destroyed following investigations of cold chain incidents and product quality concerns
- To contribute to medicines optimisation across the East Midlands
Key Working Relationships
- Regular contact with internal and external stakeholders, sensitive, complex, contentious and confidential issues.
- Participate in relevant internal and external working groups/projects, services and initiatives to provide project, information and analytical advice and expertise.
- Overseeing the team to develop and implement processes and systems that align to strategy.
- Present verbal, written and numerical information and issues, explaining complexities, to a wide range of internal and external stakeholders.
- To liaise with other Managers to share best practice
Job description
Job responsibilities
Enabling patient and public involvement
- To act as a champion for patients and their interests and involve the public and patients in the policy development and decision-making.
- To ensure all public and patient contact with the office is of the highest professional standard.
- To embed patient and public involvement at all levels of decision making.
Promoting equality and reducing inequalities
- To uphold organisational policies and principles on the promotion of equality.
- To create an inclusive working environment where diversity is valued, everyone can contribute, and everyday action ensure we meet our duty to uphold and promote equality.
Improving quality and outcomes
- Provide high quality pharmacy advice to all relevant stakeholders, including the Primary Care Commissioning Teams (as directed) on matters relating to assurance of pharmacy practice
- Undertake investigations of complaints, serious incidents and performance concerns for contractors on the Pharmaceutical List
- Provide services to other colleagues within the East Midlands footprint and Primary Care Contracting Team to support the implementation of national and local policy
- Submit all reports to agreed timelines and quality
- Ensure fairness in all performance matters and take care to avoid discrimination
- To ensure any required mandatory and statutory training is completed to the required level and timeline
- The employee must maintain full professional registration and be prepared to provide evidence to the Medical Director that they are up to date and fit to practise.
- Maintain confidentiality at all times, ensuring adherence to the requirement of the Data Protection Act 1998, NHS confidentiality guidance and relevant professional codes of conduct.
- Reviewing complaints and providing written reports
- Reviewing Regulatory Body information and referrals, providing clinical opinions on nature of concerns raised and requesting appropriate escalation.
- Planning and undertaking case investigations including visiting clinicians to undertake face to face interviews when required, liaising with relevant National and Regulatory bodies and help with development and monitoring of action plans and personal development plans as necessary.
- To assist in probity visits and investigation of potential fraud
- Planning and undertaking service reviews, producing reports from the reviews for consideration by performance groups and panels
- To assist in contractual discussions e.g. breach of contract
- Planning and undertaking reviews and writing reports from the reviews for consideration by PAG (Performance Advisory Group) and PLDP (Performers Lists Decision Panels) panel members
- Reviewing fitness to practice applications from those seeking entry onto the pharmaceutical list, writing a summary of findings to inform the decision panel
- Clinical reviews, PGD review and signatory
- Provide clinical advice to the Pharmaceutical Services Regulations Committee (PSRC) and Pharmacy Governance Group
- Undertaking other duties as may be jointly agreed from time to time
Partnership and cross boundary working
- To liaise with NHS pharmacy contractors
- To liaise with pharmacy leads and trust chief pharmacists
- To liaise with key staff in other teams
- Provide advice to all relevant stakeholders, including the Primary Care Commissioning Team (as directed) on matters relating to assurance of pharmacy practice.
- To provide clinical and professional input to investigations and subsequent management of serious untoward incidents, complaints and other clinical incidents
- Via CARS provide advice to site leads on whether a vaccine can continue to be used or must be destroyed following investigations of cold chain incidents and product quality concerns
- To contribute to medicines optimisation across the East Midlands
Key Working Relationships
- Regular contact with internal and external stakeholders, sensitive, complex, contentious and confidential issues.
- Participate in relevant internal and external working groups/projects, services and initiatives to provide project, information and analytical advice and expertise.
- Overseeing the team to develop and implement processes and systems that align to strategy.
- Present verbal, written and numerical information and issues, explaining complexities, to a wide range of internal and external stakeholders.
- To liaise with other Managers to share best practice
Person Specification
Qualifications
Essential
- Pharmacy (masters) degree + pre-registration qualification
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- Member of relevant professional body
- Pharmacist, registered with member of the General Pharmaceutical Council
Knowledge and Experience
Essential
- Comprehensive clinical and pharmaceutical knowledge
- An understanding of current NHS structures including the role of regulators, providers and the new commissioning organisations.
- Understanding of the regulations relating to the provision of pharmacy services and pharmacy practice
- Evidence of post qualifying and continuing professional development
- Senior management experience
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
- Should have an appreciation of the relationship between the Department of Health, NHS England and individual provider and commissioning organisations
Skills and Capabilities
Essential
- Effective interpersonal and influencing skills
- Ability to manage concerns and conduct investigations
- Ability to provide advice on performance and make recommendations
- Ability to relate to people at all levels within an organisation
- Good oral and written communication skills
- Good facilitation and conflict resolution skills
- Assessment skills
- Investigation skills
- Ability to work effectively in a team
- Ability to work autonomously
Communication Skills
Essential
- Provide and receive highly complex, sensitive and contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
- Persuade board and senior managers of the respective merits of different options, innovation and new market opportunities.
- Negotiate on difficult and very complex and detailed issues.
Analytical Skills
Essential
- Problem solving skills and ability to respond to sudden unexpected demands.
- Ability to analyse complex facts and situations and develop a range of options.
- Takes decisions on difficult and contentious issues where there may be a number of courses of action.
- Strategic thinking - ability to anticipate and resolve problems before they arise.
Planning Skills
Essential
- Plans and organises a broad range of complex activities, formulating and adjusting plans to reflect changing circumstances.
- Inputs to strategic plans across NHS and within the specific teams.
- Works with Stakeholders to develop performance improvement plans and to develop plans for innovation and opening up the market.
- Ability to deliver at pace in complex environment.
Management Skills
Essential
- Skills for direct line management and job management.
- Skills for delivering results through managing through others and using a range of levers in the absence of direct line management responsibility.
- Skills for managing relationships with a range of different stakeholders.
Autonomy/Freedom to Act
Essential
- Ability to work on own initiative and organise workload, allocating work as necessary.
- Ability to make decisions autonomously, when required, on difficult issues.
Physical Skills
Essential
- Working knowledge of Microsoft Office with intermediate keyboard skills.
Financial and Physical Resourcecs
Essential
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes.
Other
Essential
- An ability to maintain confidentiality and trust.
- Determination, perseverance and resilience.
- Commitment to continuing professional development.
Equality, Diversity and Inclusion
Essential
- Demonstrates knowledge and understanding of equality of opportunity and diversity taking into account and being aware of how individual actions contribute to and make a difference to the equality agenda.
- Ensures staff for whom the post holder has line management responsibility upholds and promote the equality and diversity agenda, and act in accordance with the equality, diversity, and inclusion in the workplace policy.
- Demonstrates knowledge and understanding of equality of opportunity and diversity.
- Values diversity and difference, operates with integrity and openness.
- Self-awareness in terms of emotional intelligence, biases and personal triggers with cultural sensitivity and awareness.
Values and Behaviours
Essential
- Commitment to and focused on quality, promotes high standards in all they do.
- Able to make a connection between their work and the benefit to patients and the public.
- Consistently thinks about how their work can help and support clinicians and frontline staff deliver better outcomes for patients.
- Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others
- Consistently looks to improve what they do, looks for successful tried and tested ways of working, and also seeks out innovation
- Actively develops themselves and supports others to do the same
- Demonstrable commitment to partnership working with a range of external organisations.
Person Specification
Qualifications
Essential
- Pharmacy (masters) degree + pre-registration qualification
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- Member of relevant professional body
- Pharmacist, registered with member of the General Pharmaceutical Council
Knowledge and Experience
Essential
- Comprehensive clinical and pharmaceutical knowledge
- An understanding of current NHS structures including the role of regulators, providers and the new commissioning organisations.
- Understanding of the regulations relating to the provision of pharmacy services and pharmacy practice
- Evidence of post qualifying and continuing professional development
- Senior management experience
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
- Should have an appreciation of the relationship between the Department of Health, NHS England and individual provider and commissioning organisations
Skills and Capabilities
Essential
- Effective interpersonal and influencing skills
- Ability to manage concerns and conduct investigations
- Ability to provide advice on performance and make recommendations
- Ability to relate to people at all levels within an organisation
- Good oral and written communication skills
- Good facilitation and conflict resolution skills
- Assessment skills
- Investigation skills
- Ability to work effectively in a team
- Ability to work autonomously
Communication Skills
Essential
- Provide and receive highly complex, sensitive and contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
- Persuade board and senior managers of the respective merits of different options, innovation and new market opportunities.
- Negotiate on difficult and very complex and detailed issues.
Analytical Skills
Essential
- Problem solving skills and ability to respond to sudden unexpected demands.
- Ability to analyse complex facts and situations and develop a range of options.
- Takes decisions on difficult and contentious issues where there may be a number of courses of action.
- Strategic thinking - ability to anticipate and resolve problems before they arise.
Planning Skills
Essential
- Plans and organises a broad range of complex activities, formulating and adjusting plans to reflect changing circumstances.
- Inputs to strategic plans across NHS and within the specific teams.
- Works with Stakeholders to develop performance improvement plans and to develop plans for innovation and opening up the market.
- Ability to deliver at pace in complex environment.
Management Skills
Essential
- Skills for direct line management and job management.
- Skills for delivering results through managing through others and using a range of levers in the absence of direct line management responsibility.
- Skills for managing relationships with a range of different stakeholders.
Autonomy/Freedom to Act
Essential
- Ability to work on own initiative and organise workload, allocating work as necessary.
- Ability to make decisions autonomously, when required, on difficult issues.
Physical Skills
Essential
- Working knowledge of Microsoft Office with intermediate keyboard skills.
Financial and Physical Resourcecs
Essential
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes.
Other
Essential
- An ability to maintain confidentiality and trust.
- Determination, perseverance and resilience.
- Commitment to continuing professional development.
Equality, Diversity and Inclusion
Essential
- Demonstrates knowledge and understanding of equality of opportunity and diversity taking into account and being aware of how individual actions contribute to and make a difference to the equality agenda.
- Ensures staff for whom the post holder has line management responsibility upholds and promote the equality and diversity agenda, and act in accordance with the equality, diversity, and inclusion in the workplace policy.
- Demonstrates knowledge and understanding of equality of opportunity and diversity.
- Values diversity and difference, operates with integrity and openness.
- Self-awareness in terms of emotional intelligence, biases and personal triggers with cultural sensitivity and awareness.
Values and Behaviours
Essential
- Commitment to and focused on quality, promotes high standards in all they do.
- Able to make a connection between their work and the benefit to patients and the public.
- Consistently thinks about how their work can help and support clinicians and frontline staff deliver better outcomes for patients.
- Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others
- Consistently looks to improve what they do, looks for successful tried and tested ways of working, and also seeks out innovation
- Actively develops themselves and supports others to do the same
- Demonstrable commitment to partnership working with a range of external organisations.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
