Job summary
The UEC programme Director will be accountable across the Nottingham & Nottinghamshire System to deliver:
- The outcome of the external UEC diagnostic - identifying significant opportunity to improve internal acute delays to improve flow with a sharp focus on the opportunity to improve length of stay, reduce beds and release cash savings.
This role will be accountable to the UEC Programme board comprising of COO's and DASS's from across the system.
The role will be employed directly by the ICS, line managed by the ICS System Delivery Director for Urgent Care with joint reporting arrangements into the UEC Programme Board which meets weekly.
Main duties of the job
- Collaborative approach to the development and delivery of the UEC diagnostic.
- Laser focus on the delivery of a programme of work which delivers improvements in the acute internal delays to aid the UEC flow position.
- Identification and delivery of improvements to the LOS across our system providers.
- Identification and delivery of cash savings across the UEC pathway.
- A clear and consistent approach to programme delivery which aligns with the wider UEC team.
About us
NHS Nottingham and Nottinghamshire Integrated Care Board (ICB) is a strategic component of the Integrated Care System (ICS) across Nottingham and Nottinghamshire. We were formed with the intention to improve population health and collaborate with local partners (NHS, Local Authority and Third Sector) to deliver high quality health and social care provision to our local population.
We have accountability for the system delivery of the ICS' priorities such as improving outcomes in population health and healthcare, tackling inequalities in outcomes, experience, and access, enhancing productivity and value for money, and helping the NHS support broader social and economic development.
We seek to improve the patient experience and are committed at looking at innovative ways we can improve care and offer access and choice to our patients. Patients are at the heart of everything we do and it's important that they are involved not just in decisions about their individual care, but also in the decisions that shape the health services delivered locally. In conjunction, with patient experience and the growing demands of our population; we are facing significant financial challenge. We are required to reduce expenditure to sustainable levels (ICS 5-year strategic plan).
The ambitions are great, but so are the opportunities to be part of our new and evolving organisation, to make positive impactful change to the health and social care agenda across Nottingham and Nottinghamshire.
Job description
Job responsibilities
- Managing the complex stakeholder relationships necessary to securing successful outcomes across the UEC portfolio.
- Maintain oversight of all programmes of work happening across key stakeholder organisations relevant to the portfolio and ensure connections are made with the relevant programmes of work alongside additional opportunities to maximise cash savings.
- Lead the development of a system programme and implementation plan for the achievement of the UEC diagnostic.
- Co-ordinate all programmes of work, ensuring key dependencies, issues, risks and benefits are captured and dealt with or mitigated as appropriate.
- Provide regular highlight reports, risk logs and updates to appropriate governance forums across the ICS.
- Identify cashable efficiency savings across the system.
- Co-ordinate responses needed for NHSE/I Transformation bids
- Ensure effective communication with system partners
- Undertake horizon scanning for any notifications /information/ opportunities that help support forward planning or transformation bids for the ICS in relation to the portfolio, including any funding opportunities.
- Working with the necessary leads across the ICB and Local Authorities e.g. Finance Leads, Commissioning & Contracting Leads, Data Analyst Leads to ensure impact of service planning, financial planning, quality and efficiency improvement plans are reflected in joint ICS plans
Leadership skills and behaviours
- Lead as the expert; identification and delivery of internal acute flow improvements and cash savings in the UEC pathway whilst managing effective working relationships with the appropriate stakeholders.
- Provide and receive highly complex, highly sensitive and highly contentious information, including presenting information about projects and dependencies to a wide range of stakeholders in formal settings
- Work with members of leadership teams across the NHS and Local Authorities to deliver and embed transformational change at scale.
- Ensure regular, productive and open communication with colleagues.
- Report weekly into the UEC Programme Board with system-wide COOs and DASSs alongside the System Delivery Director for Urgent Care.
- Create an inclusive working environment where diversity is valued, everyone can contribute, and everyday action ensures we meet our duty to uphold and promote equality.
- Support the ICSs ways of working, model its values and champion the NHS Constitution and the British Association of Social Workers Code of Ethics.
- The post holder will be required to build and maintain good working relationships with a broad range of stakeholders on a range of business sensitive issues.
Job description
Job responsibilities
- Managing the complex stakeholder relationships necessary to securing successful outcomes across the UEC portfolio.
- Maintain oversight of all programmes of work happening across key stakeholder organisations relevant to the portfolio and ensure connections are made with the relevant programmes of work alongside additional opportunities to maximise cash savings.
- Lead the development of a system programme and implementation plan for the achievement of the UEC diagnostic.
- Co-ordinate all programmes of work, ensuring key dependencies, issues, risks and benefits are captured and dealt with or mitigated as appropriate.
- Provide regular highlight reports, risk logs and updates to appropriate governance forums across the ICS.
- Identify cashable efficiency savings across the system.
- Co-ordinate responses needed for NHSE/I Transformation bids
- Ensure effective communication with system partners
- Undertake horizon scanning for any notifications /information/ opportunities that help support forward planning or transformation bids for the ICS in relation to the portfolio, including any funding opportunities.
- Working with the necessary leads across the ICB and Local Authorities e.g. Finance Leads, Commissioning & Contracting Leads, Data Analyst Leads to ensure impact of service planning, financial planning, quality and efficiency improvement plans are reflected in joint ICS plans
Leadership skills and behaviours
- Lead as the expert; identification and delivery of internal acute flow improvements and cash savings in the UEC pathway whilst managing effective working relationships with the appropriate stakeholders.
- Provide and receive highly complex, highly sensitive and highly contentious information, including presenting information about projects and dependencies to a wide range of stakeholders in formal settings
- Work with members of leadership teams across the NHS and Local Authorities to deliver and embed transformational change at scale.
- Ensure regular, productive and open communication with colleagues.
- Report weekly into the UEC Programme Board with system-wide COOs and DASSs alongside the System Delivery Director for Urgent Care.
- Create an inclusive working environment where diversity is valued, everyone can contribute, and everyday action ensures we meet our duty to uphold and promote equality.
- Support the ICSs ways of working, model its values and champion the NHS Constitution and the British Association of Social Workers Code of Ethics.
- The post holder will be required to build and maintain good working relationships with a broad range of stakeholders on a range of business sensitive issues.
Person Specification
Values and behaviours
Essential
- Demonstrable commitment to and focus on quality, promotes high standards to consistently improve patient outcomes
- Demonstrably involves patients and the public in their work
- Consistently works in line with ICB and LA values, Nolan Principles and the British Code of Ethics for Social Workers
- Values diversity and difference, operates with integrity and openness
- Works across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of others
- Uses evidence to make improvements, seeks out innovation
- Actively develops themselves and others
Skills and capabilities
Essential
- Track record of collaborative working, service transformation / large scale change and integration in an acute and system wide setting.
- Ability to operate at Governing Body / Trust Board and/or Local Authority /Committee or cabinet system level and influence corporate decision making
- Good knowledge of the NHS and social care, including primary, secondary and community services and ability to understand key roles and responsibilities of both
- A keen intellect to analyse complex problems and then support and facilitate the development of coalitions that can develop and deliver shared visions to address them successfully
- An effective people manager, who sets high standards, motivates and develops staff and stakeholders and promotes personal, organisational and cultural development
- A willingness and ability to both learn from the past but also challenge one's self and others to think creatively and seek out innovation and spread it to generate new solutions to current and future challenges
- Resilience, independence of thought, emotional intelligence, the ability to work through conflict and ambiguity and the ability to demonstrate a range of leadership styles to secure results through high-level influencing skills
Knowledge
Essential
- Demonstrable understanding of the NHS and LA political environment, key policy and legislation and evidence-based approach to decision making
- Extensive specialist knowledge of whole systems to enable appropriate decision making on area-wide issues, taking into account legal, ethical and regulatory requirements associated with large scale change and public consultation
- Knowledge and delivery of effective governance/accountability systems to secure quality, performance and Value For Money (VFM) improvement at both organisation and system level
- Demonstrate appreciation and acknowledgment of the range and complexities of diversity; self-awareness in terms of emotional intelligence, biases and personal triggers; cultural competence - cultural sensitivity and awareness
Experience
Essential
- Evidenced ability to successfully manage large, complex multi-agency programmes of work to time
- Experience at a senior level leading health and social care initatives and projects and people is desirable
- Experience in developing systemwide strategies, programme governance arrangements and performance management and experience reporting into relevant NHS and LA committees, boards and cabinets
- Experience of leading strong partnerships at senior levels across the health and care system, particularly key local players including NHS England, general practitioners and other professionals within primary care, local representative committees, auditors, NHS trusts, Local Authorities and service providers within the independent and voluntary sectors
- Leadership role in overseeing, assuring or delivering strategic change to secure improved outcomes for patients within available resources
- Experience of working with senior decision makers e.g. Elected Members in Local Government or NHS Governing Bodies
- Experience of effective engagement with people who use services and/or local communities
Qualifications
Essential
- Educated to degree level with a Masters or equivalent experience obtained across health and social care agencies leading complex programmes of work with multiple providers across sectors.Continuing record of achievement in professional development
- Programme Management qualification is preferable or equivalent training
- Leadership/change management qualification or equivalent training
- Evidence of continued professional developmen
Person Specification
Values and behaviours
Essential
- Demonstrable commitment to and focus on quality, promotes high standards to consistently improve patient outcomes
- Demonstrably involves patients and the public in their work
- Consistently works in line with ICB and LA values, Nolan Principles and the British Code of Ethics for Social Workers
- Values diversity and difference, operates with integrity and openness
- Works across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of others
- Uses evidence to make improvements, seeks out innovation
- Actively develops themselves and others
Skills and capabilities
Essential
- Track record of collaborative working, service transformation / large scale change and integration in an acute and system wide setting.
- Ability to operate at Governing Body / Trust Board and/or Local Authority /Committee or cabinet system level and influence corporate decision making
- Good knowledge of the NHS and social care, including primary, secondary and community services and ability to understand key roles and responsibilities of both
- A keen intellect to analyse complex problems and then support and facilitate the development of coalitions that can develop and deliver shared visions to address them successfully
- An effective people manager, who sets high standards, motivates and develops staff and stakeholders and promotes personal, organisational and cultural development
- A willingness and ability to both learn from the past but also challenge one's self and others to think creatively and seek out innovation and spread it to generate new solutions to current and future challenges
- Resilience, independence of thought, emotional intelligence, the ability to work through conflict and ambiguity and the ability to demonstrate a range of leadership styles to secure results through high-level influencing skills
Knowledge
Essential
- Demonstrable understanding of the NHS and LA political environment, key policy and legislation and evidence-based approach to decision making
- Extensive specialist knowledge of whole systems to enable appropriate decision making on area-wide issues, taking into account legal, ethical and regulatory requirements associated with large scale change and public consultation
- Knowledge and delivery of effective governance/accountability systems to secure quality, performance and Value For Money (VFM) improvement at both organisation and system level
- Demonstrate appreciation and acknowledgment of the range and complexities of diversity; self-awareness in terms of emotional intelligence, biases and personal triggers; cultural competence - cultural sensitivity and awareness
Experience
Essential
- Evidenced ability to successfully manage large, complex multi-agency programmes of work to time
- Experience at a senior level leading health and social care initatives and projects and people is desirable
- Experience in developing systemwide strategies, programme governance arrangements and performance management and experience reporting into relevant NHS and LA committees, boards and cabinets
- Experience of leading strong partnerships at senior levels across the health and care system, particularly key local players including NHS England, general practitioners and other professionals within primary care, local representative committees, auditors, NHS trusts, Local Authorities and service providers within the independent and voluntary sectors
- Leadership role in overseeing, assuring or delivering strategic change to secure improved outcomes for patients within available resources
- Experience of working with senior decision makers e.g. Elected Members in Local Government or NHS Governing Bodies
- Experience of effective engagement with people who use services and/or local communities
Qualifications
Essential
- Educated to degree level with a Masters or equivalent experience obtained across health and social care agencies leading complex programmes of work with multiple providers across sectors.Continuing record of achievement in professional development
- Programme Management qualification is preferable or equivalent training
- Leadership/change management qualification or equivalent training
- Evidence of continued professional developmen
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
