CHC Contract Support Officer

Job summary

CHC (Continuing Healthcare) Contract Support Officer

Herefordshire & Worcestershire Integrated Care Board

Band 4 - NHS Agenda for change, full time/permanent role

Based in Kirkham House, Worcester or St Owen's, Hereford.

Please note that the vacancy may be closed early if we receive a high number of applications. We encourage interested candidates to apply at your earliest convenience to ensure your application is considered.

NHS H&W ICB do not offer sponsorship.

Main duties of the job

The post holder will operate in the Business, Contracts and Commissioning function of Continuing Healthcare and will report to the Senior Contracts Manager. They will have responsibility for specific contracts and their performance to ensure delivery of the best possible healthcare outcomes which meet national and local priorities. They will also lead on a portfolio of provider contracts, to ensure value for money and quality of provision, and to maintain comprehensive oversight of commissioned services and contractual requirements that support performance management e.g. Quality Indicators/KPI's, Service Improvement Plans, etc.

The post holder will be required to generate and utilise assessment and review information through accessible care package templates that identify patient's needs in enabling management and support of providers. This will be done by working in partnership with the CHC's Services Clinical Team. The role will support the contracts' function but will also have a direct link into the Brokerage function in terms of provider contracts and support.

About us

In return, we provide a supportive and collaborative environment where we work with our staff to provide opportunities for you to reach your full potential and to develop a rewarding career within an exciting and evolving environment. We aim to enable our employees to achieve a positive work-life balance through a blend of collaborative workplace attendance combined with regular home working. Joining our inclusive and innovative team comes with a range of attractive benefits including:

o Employee Assistance programmes and access to a wealth of on-line health and wellbeing support

o Competitive NHS Pension Scheme

o Comprehensive opportunities to learn new skills and to develop your career within a caring and inclusive environment

o Generous holiday entitlement, which increases in line with service. There is also the opportunity to purchase additional leave

• Flexible working patterns to support individuals work-life balance (Hybrid Working)