Job summary
NHS Herefordshire and Worcestershire Integrated Care Board
Head of CHC - Operational Lead
Agenda for Change - Band 8b
Permanent Full Time Vacancy
Based in Acton House, Worcester or St Owen's, Hereford.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Main duties of the job
HWICB are looking to recruit a highly motivated, and enthusiastic expert in CHC in this dynamic and rewarding role. The role is designed to take the operational lead for delivering the strategic direction and delivery/performance of the busy Clinical Operational All-Age Continuing Healthcare service across Herefordshire and Worcestershire.
The post holder will work collaboratively with other Heads of CHC Service and Associate Director of Nursing for CHC, as part of an innovative Leadership team which is part of NHS Herefordshire and Worcestershire Integrated Care Board (HWICB).
About us
In return, we provide a supportive and collaborative environment where we work with staff to provide opportunities for you to reach your full potential and to develop a rewarding career within an exciting and evolving environment. We aim to enable our employees to achieve a positive work-life balance through a blend of collaborative workplace attendance combined with regular home working. Joining our inclusive and innovative team comes with a range of attractive benefits including:
Employee Assistance programmes and access to a wealth of on-line health and wellbeing support Competitive NHS Pension Scheme Comprehensive opportunities to learn new skills and to develop your career within a caring and inclusive environment Generous holiday entitlement, which increases in line with service. There is also the opportunity to purchase additional leave.
Flexible working patterns to support individuals work-life balance (Hybrid Working) If you are an enthusiastic, inclusive individual committed to supporting others then we could be the organisation to help you flourish.
Please note we operate a 3-month probationary period for new appointments Job description Please refer to the Job Description for further information on roles and responsibilities.
Job description
Job responsibilities
As the Head of CHC Operational Lead the post holder will take direct managerial leadership for delivering a high quality, effective and efficient CHC service with a clear focus on person-centred care with consistency and quality in the application of the National Framework as well as service development, transformation, and financial accountability.
They will work with all stakeholders to ensure service planning and developments reflect identified local needs. The post holder will provide clinical leadership and management of the CHC Operational service which includes the CHC process from referral to verification, Fast Tracks, DTA and pathway 4 discharges.
The post holder will adhere to locally agreed quality, performance and financial targets and will be responsible for regularly reporting progress against the corporate and operational objectives.
The post holder will lead and manage a large and diverse team including Clinical Leads and Clinical Team leaders across the Assessment and Fast Track team.
The post will be responsible for actively working to support the achievement of our Efficiency programme whilst maintaining a high-quality continuing healthcare service.
Job description
Job responsibilities
As the Head of CHC Operational Lead the post holder will take direct managerial leadership for delivering a high quality, effective and efficient CHC service with a clear focus on person-centred care with consistency and quality in the application of the National Framework as well as service development, transformation, and financial accountability.
They will work with all stakeholders to ensure service planning and developments reflect identified local needs. The post holder will provide clinical leadership and management of the CHC Operational service which includes the CHC process from referral to verification, Fast Tracks, DTA and pathway 4 discharges.
The post holder will adhere to locally agreed quality, performance and financial targets and will be responsible for regularly reporting progress against the corporate and operational objectives.
The post holder will lead and manage a large and diverse team including Clinical Leads and Clinical Team leaders across the Assessment and Fast Track team.
The post will be responsible for actively working to support the achievement of our Efficiency programme whilst maintaining a high-quality continuing healthcare service.
Person Specification
Qualifications
Essential
- Masters level or equivalent demonstrable experience
- Current clinical professional registration Clinical Qualification (e.g. nursing or therapy).
- Evidence of ongoing continued professional development
Skills
Essential
- Highly developed skills in planning, managing and organising complex multi-agency work to achieve good outcomes
- Working knowledge of the NHS Continuing Healthcare National Framework, associated directives, regulations and guidance
- Relevant knowledge and application of change management
- Evidence of analytical skills, advanced report writing and presentation skills.
- Ability to plan, organise and coordinate a wide range of activities within short timescales and often when there are conflicting priorities
- Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery.
Experience
Essential
- Specialist knowledge and experience of key national policies relating to 'NHS Continuing Healthcare and NHS Funded Nursing Care' including complex areas of continuing healthcare such as PUPOCs, PHB, S117 funding, appeals and complaints management.
- Minimum of 2 years' experience of working at a senior level in CHC services.
- Experience of building and sustaining effective and productive working relationships with a wide range of people at all levels and across a wide variety of agencies.
- Experience of managing allocated resources and budgets including setting, monitoring and forecasting
- Experience of developmental work with local authority and other non-NHS partners.
Person Specification
Qualifications
Essential
- Masters level or equivalent demonstrable experience
- Current clinical professional registration Clinical Qualification (e.g. nursing or therapy).
- Evidence of ongoing continued professional development
Skills
Essential
- Highly developed skills in planning, managing and organising complex multi-agency work to achieve good outcomes
- Working knowledge of the NHS Continuing Healthcare National Framework, associated directives, regulations and guidance
- Relevant knowledge and application of change management
- Evidence of analytical skills, advanced report writing and presentation skills.
- Ability to plan, organise and coordinate a wide range of activities within short timescales and often when there are conflicting priorities
- Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery.
Experience
Essential
- Specialist knowledge and experience of key national policies relating to 'NHS Continuing Healthcare and NHS Funded Nursing Care' including complex areas of continuing healthcare such as PUPOCs, PHB, S117 funding, appeals and complaints management.
- Minimum of 2 years' experience of working at a senior level in CHC services.
- Experience of building and sustaining effective and productive working relationships with a wide range of people at all levels and across a wide variety of agencies.
- Experience of managing allocated resources and budgets including setting, monitoring and forecasting
- Experience of developmental work with local authority and other non-NHS partners.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
