Job summary
Herefordshire & Worcestershire ICS is committed to using strategic and outcomes based commissioning to transform service delivery built around the patient and neighbourhoods. Our approach to implementing the Fuller Stocktake locally is set out in the ICS Delivering Good Health & Well Being for Everyone Programme. This spans 3 years, encompassing co design and production with our two Places, population health management and new ways of commissioning and incentivising providers.
We are a new directorate within the ICB and ICS and cover interconnected portfolios such as Frailty, Care Homes, development of Integrated Neighbourhood Teams, Same Day Urgent Access, local GP commissioning, and this portfolio is expected to increase in 25\26. Our key functions encompass transformation, integration and strategic commissioning. If you are ready to roll up your sleeves to get stuck in and be brave in your approach to working in partnership to get the right outcome for our patients and citizens then please apply.
NHS Herefordshire & Worcestershire ICB recognises the value serving personnel, reservists, veterans and military families bring to our business and would encourage people from the armed forces community to apply for our vacancies.
Main duties of the job
The post holder will support and deliver projects and workstreams associated with the Delivering Good Health and Wellbeing programme and associated priorities across the system, Place & Neighbourhoods.
This includes supporting the redevelopment of commissioned services via outcome-based commissioning, to support the development of Integrated Neighbourhoods Teams, and improve access to health and care, and outcomes for residents.
We are looking for a motivated self-starter who is highly organised and passionate about improvement in health care, bringing with them a strong track record and experience of managing projects which contribute to the delivery of successful service re-design projects.
Experience of working in an agile and demanding environment, and the ability to work collaboratively across organisational boundaries with partners, and residents in the implementation of transformational design/re-design is key.
About us
Within NHS Herefordshire and Worcestershire ICB we are responsible for a range of health services for our population of over 800,000 people who live within a mix of urban and rurally dispersed communities, spanning two of the largest counties in England. We are a dynamic, forward-looking organisation, offering a vibrant place to work.
We provide a supportive and collaborative environment where we work with our staff to provide opportunities for you to reach your full potential and to develop a rewarding career within an exciting and evolving environment. We aim to enable our employees to achieve a positive work-life balance through a blend of collaborative workplace attendance combined with regular home working. Joining our inclusive and innovative team comes with a range of attractive benefits including:
Employee Assistance programmes and access to a wealth of on-line health and wellbeing support
Competitive NHS Pension Scheme
Comprehensive opportunities to learn new skills and to develop your career within a caring and inclusive environment
Generous holiday entitlement, which increases in line with service. There is also the opportunity to purchase additional leave.
Hybrid working arrangements combing a mix of office and home working expectations
Flexible working patterns to support individuals work-life balance.
Please note we operate a 3-month probationary period for new appointments
Job description
Job responsibilities
The post holder will support and deliver projects that improve the integration, coordination, performance and clinical effectiveness of services as part of the Delivering Good Health & Well Being Programme. The key elements of the role are:
Support the delivery of programmes, projects and workstreams associated with the Delivering Good Health and Wellbeing programme and associated priorities across the system, Place & Neighbourhoods. With a focus on the redesign of integrating services in priority areas, improving outcomes for patients and delivering improved productivity efficiencies.
Support programmes and projects across the Directorates portfolio. These include but are not limited to, Integrated commissioning of services, transformation, delivery of the frailty strategy, Care Homes, Primary Care and workforce development and transformation.
Support the Strategic & Integrated Commissioning Manager to deliver outcomes-based commissioning of services
Actively manage progressing delivery and reporting on projects that are aligned to the delivery of Good Health and Wellbeing programme and associated projects..
Provide support to the emerging Integrated Neighbourhood Accelerator Sites.
Delivery of required system wide best use of Resources Programme outputs; identify and develop plans to support system improvements that also reduces system cost where possible. Monitoring and evaluating projects, demonstrating benefits and impact.
Development and delivery of improvement action plans in relation to agreed priorities and commitments.
Identify areas of need or gaps in provision including health inequalities in our communities.
Support the development of strong working relationships with multiple teams and organisations across the ICS, to further health and care delivery and improve patient outcomes.
See attached job description for Person Specification and further information.
Job description
Job responsibilities
The post holder will support and deliver projects that improve the integration, coordination, performance and clinical effectiveness of services as part of the Delivering Good Health & Well Being Programme. The key elements of the role are:
Support the delivery of programmes, projects and workstreams associated with the Delivering Good Health and Wellbeing programme and associated priorities across the system, Place & Neighbourhoods. With a focus on the redesign of integrating services in priority areas, improving outcomes for patients and delivering improved productivity efficiencies.
Support programmes and projects across the Directorates portfolio. These include but are not limited to, Integrated commissioning of services, transformation, delivery of the frailty strategy, Care Homes, Primary Care and workforce development and transformation.
Support the Strategic & Integrated Commissioning Manager to deliver outcomes-based commissioning of services
Actively manage progressing delivery and reporting on projects that are aligned to the delivery of Good Health and Wellbeing programme and associated projects..
Provide support to the emerging Integrated Neighbourhood Accelerator Sites.
Delivery of required system wide best use of Resources Programme outputs; identify and develop plans to support system improvements that also reduces system cost where possible. Monitoring and evaluating projects, demonstrating benefits and impact.
Development and delivery of improvement action plans in relation to agreed priorities and commitments.
Identify areas of need or gaps in provision including health inequalities in our communities.
Support the development of strong working relationships with multiple teams and organisations across the ICS, to further health and care delivery and improve patient outcomes.
See attached job description for Person Specification and further information.
Person Specification
Qualifications
Essential
- Relevant degree-level qualification or equivalent professional qualification or management experience or knowledge acquired through experience or training
Desirable
- QSIR / PRINCE 2 or similar project management qualification
Experience
Essential
- Contribution to delivery of successful service re-design projects in relation to healthcare
- Demonstratable experience in project management
Desirable
- Demonstrable experience in a similar post, working in a transformational or improvement role
- Demonstrable experience in contributing to the redesign or development of pathways across Primary care, Community, or acute hospital services, including experience of quality improvement methodology
Skills, Knowledge & Competencies
Essential
- Ability to develop and manage projects and programmes which are outcome focused
- Ability to work collaboratively with partners, and residents in the implementation of transformational design/re-design (with or without procurement routes)
- Demonstratable ability to work collaboratively and in partnership with service users and stakeholders
Desirable
- Knowledge and understanding of the local Herefordshire and Worcestershire Health and care system, and local population.
- Understanding of population health management
Personal Qualities
Essential
- Demonstrates commitment to Equality, Diversity and Inclusion
- Being comfortable with ambiguity and resilient to changing priorities
- Demonstrates professional, calm, and respectful behaviours
Person Specification
Qualifications
Essential
- Relevant degree-level qualification or equivalent professional qualification or management experience or knowledge acquired through experience or training
Desirable
- QSIR / PRINCE 2 or similar project management qualification
Experience
Essential
- Contribution to delivery of successful service re-design projects in relation to healthcare
- Demonstratable experience in project management
Desirable
- Demonstrable experience in a similar post, working in a transformational or improvement role
- Demonstrable experience in contributing to the redesign or development of pathways across Primary care, Community, or acute hospital services, including experience of quality improvement methodology
Skills, Knowledge & Competencies
Essential
- Ability to develop and manage projects and programmes which are outcome focused
- Ability to work collaboratively with partners, and residents in the implementation of transformational design/re-design (with or without procurement routes)
- Demonstratable ability to work collaboratively and in partnership with service users and stakeholders
Desirable
- Knowledge and understanding of the local Herefordshire and Worcestershire Health and care system, and local population.
- Understanding of population health management
Personal Qualities
Essential
- Demonstrates commitment to Equality, Diversity and Inclusion
- Being comfortable with ambiguity and resilient to changing priorities
- Demonstrates professional, calm, and respectful behaviours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
