Job summary
As part of an emerging organisation in a changing NHS landscape, our employees have the opportunity to improve the service and individual experience. In these challenging times the culture within the ICB is one of collaboration, creativity and hard work. Ideas are encouraged at all levels with every member of staff given the opportunity to effect positive change to promote a high quality service that is safe and person-centred.
We require a motivated and experienced registered nurse, ideally LD qualified or with significant LD experience, who can work autonomously and collaboratively in a multi-agency environment with individuals and their representatives to support the assessment and review processes for NHS Continuing Healthcare (CHC) and NHS Funded Nursing Care (FNC) including the promotion and review of Personal Health Budgets.
This is a key management role where you will lead a clinical team, providing expertise and acting as case manager for highly complex cases.
You will have knowledge of the National Framework for Continuing Healthcare (2022). You will also need a good understanding of the Mental Health Act (1983), and the Mental Capacity Act (2005). You will be working in partnership with our local authorities, clinical teams, and other stake holders therefore experience of multi-disciplinary working is essential.
A current driving licence and vehicle insured for business use or the ability to otherwise travel to a variety of locations will be required.
Main duties of the job
The post holder will be responsible for the day to day management of a small team of LD nurses. The post holder will also hold a caseload of complex cases and responsibilities will include:
Assessment & case management of patients funded by NHS Continuing Healthcare (CHC). This includes review of commissioned care to ensure that care is robust and effective, taking action where any quality or safety issues arise.
A key aspect of this post will be to provide professional leadership, and clinical expertise to other members of the CHC Team. This includes support to the Clinical Assessors, as well as to the Head of Joint Care Home Contracting & Procurement, Clinical Operational Leads, the Continuing Healthcare Panel, and others as appropriate.
It is expected that the post holder will contribute to the management and be part of the CHC Duty Rota. The CHC Duty role manages referrals through the CHC process, including those patients that have rapidly deteriorating conditions along with managing daily enquiries to the CHC Service and any case management issues that arise unexpectedly.
It is envisaged that the post will be instrumental in securing and ensuring the highest standards within CHC by maintaining standards within the CHC team and by working in partnership with care providers to improve the patient experience. The post holder will act as ambassador for CHC both within the ICB, and in their contacts with all other stake holders.
About us
As part of an emerging organisation in a changing NHS landscape, our employees have the opportunity to help shape healthcare to improve the experience of the individual and of the service moving forwards. There are challenges within healthcare services which present in a variety of ways and the culture within the ICB is one of collaboration, creativity and hard work. Ideas for innovation are encouraged at all levels with every member of staff given the opportunity to effect positive change and help ensure the continued delivery of safe, quality services.
Job description
Job responsibilities
Operational Management
- To lead a team of Clinical Assessors to provide clinical expertise and guidance
- ensure the CHC team works effectively to maximises individual skills and performance
- ensure that patient care is effective, safe, and delivers outcomes
- To be part of the recruitment process for members of the CHC Team
- Provide 1:1 supervision/support for your team members
- Offer peer review
- Have access to and receive all the ICB mandatory training and have a current personal development plan
- Ensure that team members learning is up to date and mandatory training completed
- Participate in and take responsibility for ensuring that those staff under your management are aware of and fulfil their responsibilities under all appropriate legislation and guidance such as the Mental Capacity Act, The Human Rights Act and Safeguarding Adults and Children Legislation
- Ensure that clinical staff are aware of any updates to relevant guidance (CHC) and protocols in line with DoH policy, case law and clinical research relevant to the case load and clinical discipline
- Undertake appropriate training and ensure that all clinical staff receive training appropriate to their role within the CHC Team
- To provide professional support, expertise, and input to the CHC Team and verification Panels
- To provide professional support, expertise, and input, where required to support the Appeals Procedure
- To ensure that you and all clinical staff within the CHC team are aware of and adhere to all the ICB policies and procedures.
- Ensure that you receive the appropriate supervision and annual appraisal enabling your professional development to be maintained
- To participate in audits undertaken by the Head of Joint Care Home Contracting & Procurement and Clinical Operational Leads
Please refer to the attached Job Description for further information.
Job description
Job responsibilities
Operational Management
- To lead a team of Clinical Assessors to provide clinical expertise and guidance
- ensure the CHC team works effectively to maximises individual skills and performance
- ensure that patient care is effective, safe, and delivers outcomes
- To be part of the recruitment process for members of the CHC Team
- Provide 1:1 supervision/support for your team members
- Offer peer review
- Have access to and receive all the ICB mandatory training and have a current personal development plan
- Ensure that team members learning is up to date and mandatory training completed
- Participate in and take responsibility for ensuring that those staff under your management are aware of and fulfil their responsibilities under all appropriate legislation and guidance such as the Mental Capacity Act, The Human Rights Act and Safeguarding Adults and Children Legislation
- Ensure that clinical staff are aware of any updates to relevant guidance (CHC) and protocols in line with DoH policy, case law and clinical research relevant to the case load and clinical discipline
- Undertake appropriate training and ensure that all clinical staff receive training appropriate to their role within the CHC Team
- To provide professional support, expertise, and input to the CHC Team and verification Panels
- To provide professional support, expertise, and input, where required to support the Appeals Procedure
- To ensure that you and all clinical staff within the CHC team are aware of and adhere to all the ICB policies and procedures.
- Ensure that you receive the appropriate supervision and annual appraisal enabling your professional development to be maintained
- To participate in audits undertaken by the Head of Joint Care Home Contracting & Procurement and Clinical Operational Leads
Please refer to the attached Job Description for further information.
Person Specification
Knowledge
Essential
- Clinical Qualification - RNLD or Registered
- Educated to degree level or equivalent clinical experience
Desirable
- Nurse with significant LD experience
- Extensive experience of NHS Continuing Healthcare
- Management qualification is desirable
- Higher degree or equivalent experience
Experience
Essential
- Can evidence recent professional development, preferably in long-term care
- Previous Experience Demonstrates experience of leading a team or others Working in multi- disciplinary teams and partnership working with other statutory and voluntary agencies
- Coaching and supporting staff
- Skilled at undertaking nursing assessments
- Can work collaboratively and effectively with colleagues
- Able to make decisions based on assessments and able to justify decisions made to professionals and lay people
Desirable
- Previous experience of working in the community/outside the acute sector
- Recruitment and selection
Skills
Essential
- Able to manage confidential information/documentation sensitively
- Has specific knowledge of the NHS Continuing Care Guidance and Framework
- Must be able to articulate, provide and receive highly complex, multi stranded data containing sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential audiences
- Ability to respond to sudden unexpected service demands
- Ability to analyse highly complex facts and situations and develop a range of options for direct senior management in support of decision making
- Takes decisions on difficult and contentious issues where there may be several courses of action.
- Strategic thinking - ability to anticipate and resolve problems before they arise
- Can make sense of often conflicting priorities
- Time management skills
- Ability to recognise their preferences of personal style and the impact this has on others
- Ability to grasp critical issues and distil into clear and manageable priorities
- Knowledge of Hospital Discharge Policies
- Is credible to internal and external stakeholders
- Can analyse a range of information and present findings in written reports and verbally
- Able to work at various locations
- A current driving license and vehicle used for business use or the ability to travel to various locations.
- Must be able to prioritise own work effectively and be able to direct activities of others.
- Experience of managing and motivating a team and reviewing performance of the individuals.
Desirable
- Some knowledge of NHS/Social Services/independent sector
Other
Essential
- Must be able to use initiative to decide relevant actions and make recommendations to Manager, with the aim of improving deliverables and compliance to policies
- Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
- Experience of identifying and interpreting National policy. Experience of researching best practice (globally, private, and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)
- Expert knowledge of Microsoft Office Suite with excellent keyboard skills
- Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems
- Used to working in a busy environment
- Adaptability, flexibility, and ability to cope with uncertainty and change
- Willing to engage with and learn from peers, other professionals, and colleagues in the desire to provide or support the most appropriate interventions
- Professional calm and efficient manner
- Effective organiser, influencer, and networker
- Demonstrates a strong desire to improve performance and make a difference by focusing on goals.
- Completer/Finisher
Desirable
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
Person Specification
Knowledge
Essential
- Clinical Qualification - RNLD or Registered
- Educated to degree level or equivalent clinical experience
Desirable
- Nurse with significant LD experience
- Extensive experience of NHS Continuing Healthcare
- Management qualification is desirable
- Higher degree or equivalent experience
Experience
Essential
- Can evidence recent professional development, preferably in long-term care
- Previous Experience Demonstrates experience of leading a team or others Working in multi- disciplinary teams and partnership working with other statutory and voluntary agencies
- Coaching and supporting staff
- Skilled at undertaking nursing assessments
- Can work collaboratively and effectively with colleagues
- Able to make decisions based on assessments and able to justify decisions made to professionals and lay people
Desirable
- Previous experience of working in the community/outside the acute sector
- Recruitment and selection
Skills
Essential
- Able to manage confidential information/documentation sensitively
- Has specific knowledge of the NHS Continuing Care Guidance and Framework
- Must be able to articulate, provide and receive highly complex, multi stranded data containing sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential audiences
- Ability to respond to sudden unexpected service demands
- Ability to analyse highly complex facts and situations and develop a range of options for direct senior management in support of decision making
- Takes decisions on difficult and contentious issues where there may be several courses of action.
- Strategic thinking - ability to anticipate and resolve problems before they arise
- Can make sense of often conflicting priorities
- Time management skills
- Ability to recognise their preferences of personal style and the impact this has on others
- Ability to grasp critical issues and distil into clear and manageable priorities
- Knowledge of Hospital Discharge Policies
- Is credible to internal and external stakeholders
- Can analyse a range of information and present findings in written reports and verbally
- Able to work at various locations
- A current driving license and vehicle used for business use or the ability to travel to various locations.
- Must be able to prioritise own work effectively and be able to direct activities of others.
- Experience of managing and motivating a team and reviewing performance of the individuals.
Desirable
- Some knowledge of NHS/Social Services/independent sector
Other
Essential
- Must be able to use initiative to decide relevant actions and make recommendations to Manager, with the aim of improving deliverables and compliance to policies
- Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
- Experience of identifying and interpreting National policy. Experience of researching best practice (globally, private, and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)
- Expert knowledge of Microsoft Office Suite with excellent keyboard skills
- Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems
- Used to working in a busy environment
- Adaptability, flexibility, and ability to cope with uncertainty and change
- Willing to engage with and learn from peers, other professionals, and colleagues in the desire to provide or support the most appropriate interventions
- Professional calm and efficient manner
- Effective organiser, influencer, and networker
- Demonstrates a strong desire to improve performance and make a difference by focusing on goals.
- Completer/Finisher
Desirable
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
