Job summary
Associate Director: System Lead Onward Care and Flow - Southampton, South West Hampshire System
We are looking for an enthusiastic and highly motivated individual for the post of Associate Director: System Lead Onward Care and Flow for the Southampton, South West Hampshire System. This is an exciting opportunity for anyone looking to develop their career and experience of working in senior multiagency role across the hospital and community.
Main duties of the job
This is a senior leadership role. You will be responsible for the implementation and oversight of the Hospital discharge and community support policy holding all system partners to account for delivery of shared outcomes. This is a system wide leadership role, and the expectation would be to interact with all system partners to develop a shared system view of discharge and transform local services.
You will need to be an excellent communicator and have the ability to build trusting and collaborative relationships across the health and care system. You will also need to be a strategic thinker with a track record of system change. You will be educated to degree level and be skilled in leading transformation. You will need to be able to lead, motivate, inspire and empower others.
The post will be based at University Hospital Southampton NHS Trust and work across the Southampton South West System with the ability of remote working as appropriate.
If you feel you have the necessary background, experience and skills to undertake this role we would like to hear from you. Contact details for informal discussion:
Donna Chapman (Deputy Director, Hampshire, Southampton and IOW CCG) on d.chapman1@nhs.net /07879898227. Or Catherine Bowell (Deputy Director, Hampshire Southampton and IOW CCG) on catherinebowell@nhs.net or 07787515381
About us
We offer excellent employment opportunities to new and existing staff. We aim to be a model employer by embedding best HR practice and to support new ways of working.
We pride ourselves on offering good working conditions, job security, lifelong learning, fair pay and benefits, staff involvement and a balance between work and personal life.
We enjoy a forward thinking and innovative culture and our vision is to have healthy people, living healthy lives in healthy communities. We understand the only way to deliver this is to have the right people with the right skills.
Here is a summary of some of the benefits and services which are on offer to staff:
- 27 days paid minimum holiday and bank holiday entitlement
- NHS pension scheme
- Sick pay policy
- Occupational health services including staff counselling services
- Flexible working and family friendly policies
- Flexible retirement and retirement vouchers
- Health Service Discounts - offers for stores, travel, equipment etc.
Successful candidates will be subject to a six-month probationary period.
Job description
Job responsibilities
- Oversight and co-ordination of discharge arrangements for all people within University Hospitals Southampton NHS Foundation Trust and the community bedded units across the Southampton, South West Hampshire system who have been identified as requiring care and support to facilitate their safe and timely discharge, escalating as necessary to the relevant identified Leads for the Trusts, CCG and Local Authorities.
- The Associate Director: System Lead Onward Care and Flow is responsible for the implementation and system oversight of the Hospital discharge and community support policy an operating model holding all system partners to account for delivery and providing support to deliver shared outcomes.
- The post holder will support the Operational Delivery Group on the delivery of system wide strategic goals at a corporate and service level, leading the transformation of local services in line with the National Hospital Discharge and Community Support Policy and Operating Model (revised October 21).
- The postholder will lead on ensuring continuous improvement and embedding of Home First / Discharge to Assess approach and contribute to the strategic thinking for the development of proactive and responsive services, maintaining a clear focus on the delivery of high quality, safe, innovative, person-centred services that recognise and promote independence.
- This post is a partnership post, and the expectation would be to interact/ working alongside with all system partners.
- In performing this system leadership role, it is a requirement to develop a shared system view of discharge, and to hold stakeholders to account, driving forward the actions that need to be taken as a system, to address shared challenges. This will also encompass developing approaches to support admission avoidance.
- The postholder will develop and oversee the quality assurance framework for transfers of care that ensures the system is delivering improvements that include perspectives and experiences of people with an ambition to deliver a strengths-based approach to discharge, that promote independence, support people to achieve their most independent outcome and deliver timely and coordinated transfers of care daily for individuals on pathways 1-3; utilising a robust and credible data set to support this work and enabling continuous evaluation and improvement.
- The postholder will develop and oversee a clear set of KPIs and reporting framework for hospital discharge ensuring that information is timely, accurate and meaningful and there is clear visibility of performance across the whole system at both operational and senior leadership levels.
- The postholder will work across the partners to support a shared evidence-based approach to both short term improvements and long-term sustainable changes that enable a no place like home approach to discharge and hospital avoidance.
- The postholder is responsible for maintaining visibility on all individual organisational developments and changes that may impact on hospital discharges and community support and ensuring that these are considered in the context of the best outcomes for the residents of Southampton and Southwest Hampshire.
- The postholder will develop and lead pathways that are patient/service user centered across the system.
- The postholder is expected to keep informed and to understand implications and impact of upcoming changes to the NHS, e.g.
- Reorganisation to an Integrated Care Body and role of place within that.
- Local Government Reforms
- It will be a requirement of the role to establish systems and process across the new organisation.
- The post-holder will work with internal and external stakeholders to define service needs, fostering a culture that facilitates partnership and multi-professional care delivery.
Job description
Job responsibilities
- Oversight and co-ordination of discharge arrangements for all people within University Hospitals Southampton NHS Foundation Trust and the community bedded units across the Southampton, South West Hampshire system who have been identified as requiring care and support to facilitate their safe and timely discharge, escalating as necessary to the relevant identified Leads for the Trusts, CCG and Local Authorities.
- The Associate Director: System Lead Onward Care and Flow is responsible for the implementation and system oversight of the Hospital discharge and community support policy an operating model holding all system partners to account for delivery and providing support to deliver shared outcomes.
- The post holder will support the Operational Delivery Group on the delivery of system wide strategic goals at a corporate and service level, leading the transformation of local services in line with the National Hospital Discharge and Community Support Policy and Operating Model (revised October 21).
- The postholder will lead on ensuring continuous improvement and embedding of Home First / Discharge to Assess approach and contribute to the strategic thinking for the development of proactive and responsive services, maintaining a clear focus on the delivery of high quality, safe, innovative, person-centred services that recognise and promote independence.
- This post is a partnership post, and the expectation would be to interact/ working alongside with all system partners.
- In performing this system leadership role, it is a requirement to develop a shared system view of discharge, and to hold stakeholders to account, driving forward the actions that need to be taken as a system, to address shared challenges. This will also encompass developing approaches to support admission avoidance.
- The postholder will develop and oversee the quality assurance framework for transfers of care that ensures the system is delivering improvements that include perspectives and experiences of people with an ambition to deliver a strengths-based approach to discharge, that promote independence, support people to achieve their most independent outcome and deliver timely and coordinated transfers of care daily for individuals on pathways 1-3; utilising a robust and credible data set to support this work and enabling continuous evaluation and improvement.
- The postholder will develop and oversee a clear set of KPIs and reporting framework for hospital discharge ensuring that information is timely, accurate and meaningful and there is clear visibility of performance across the whole system at both operational and senior leadership levels.
- The postholder will work across the partners to support a shared evidence-based approach to both short term improvements and long-term sustainable changes that enable a no place like home approach to discharge and hospital avoidance.
- The postholder is responsible for maintaining visibility on all individual organisational developments and changes that may impact on hospital discharges and community support and ensuring that these are considered in the context of the best outcomes for the residents of Southampton and Southwest Hampshire.
- The postholder will develop and lead pathways that are patient/service user centered across the system.
- The postholder is expected to keep informed and to understand implications and impact of upcoming changes to the NHS, e.g.
- Reorganisation to an Integrated Care Body and role of place within that.
- Local Government Reforms
- It will be a requirement of the role to establish systems and process across the new organisation.
- The post-holder will work with internal and external stakeholders to define service needs, fostering a culture that facilitates partnership and multi-professional care delivery.
Person Specification
Qualifications and Professional Training
Essential
- Qualifications and Professional Training
Knowledge and Experience
Essential
Skills and attributes
Essential
Equality and Diversity
Essential
Personal qualities
Essential
Analytical and Judgemental
Essential
- Analytical and Judgemental
Planning and Organisational
Essential
- Planning and Organisational
Financial
Essential
Information and Communication Technology
Essential
- Information and Communication Technology
Supervisory and Management
Essential
- Supervisory and Management
Person Specification
Qualifications and Professional Training
Essential
- Qualifications and Professional Training
Knowledge and Experience
Essential
Skills and attributes
Essential
Equality and Diversity
Essential
Personal qualities
Essential
Analytical and Judgemental
Essential
- Analytical and Judgemental
Planning and Organisational
Essential
- Planning and Organisational
Financial
Essential
Information and Communication Technology
Essential
- Information and Communication Technology
Supervisory and Management
Essential
- Supervisory and Management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.