Job summary
This
is an exciting opportunity to work in the Kent and Medway Integrated Care
Boards Oversight Team.
The Oversight Team is a small and dedicated/friendly team, working to the
ICBs Chief of Staff, which is responsible for the ICB oversight function. The
team supports the ICB to become increasingly self-standing and self-assuring,
by providing an objective view of delivery and performance, in line with
delegated oversight responsibilities from NHS England.
The
ICB oversight function provides an independent and objective, evidence-based view
of how the ICB, Kent and Medway providers, our four Health and Care
Partnerships, and other system partners are performing and understanding any
support requirements they may have.
Essential
and strategically important, this post is pivotal in the Oversight teams
ability to provide an independent, evidence-based, assurance view regarding ICB
and ICS partner performance challenges, to the Executive Management Team (EMT),
ICB Board, and sub-committees of the Board.
The
postholder will be responsible for all performance oversight functions and for
the development of an assurance view of performance and effectiveness at all
levels (ICB, Provider and Place) for scheduled formal papers into EMT, ICB
Board and sub-committees of the Board.
Main duties of the job
The main duties of the role are summarised within the Key
Responsibilities and Role Summary; sections of the accompanying job
description.
About us
In
the NHS, we are reminded every day of how important life is. As a flexible
working friendly organisation, we want to be sure that you can work in a way
that is best for us, for our patients and for you. Speak to us about how we
might be able to accommodate a flexible working arrangement which will not mean
sacrificing time for personal interests or family commitments. We aim to
support you to work flexibly in a way that will suit you and us.
We work with staff to agree objectives through
regular supervision, annual appraisal, and access to training opportunities.
We are committed to equal opportunities and
diversity. In order to reflect the diversity of our population, we positively
encourage applications from all areas of the community regardless of gender,
race, faith, disability, age or sexual orientation. If
you would like this information in an alternative format, or in a different
language, please contact the HR team at kmicb.hr@nhs.net
All new starters with the ICB
will be subject to a probationary period which is dependent on the length of
contract. The probationary period works alongside the induction process to help
create a positive and supportive working environment allowing new starters to
learn the key elements of the role within a reasonable & realistic
timescale.
Job description
Job responsibilities
The
post-holder will be responsible for the day-to-day management of the
Performance Oversight function work schedule and processes, ensuring timely
delivery of performance oversight products that are both accurate and offer
meaningful insights.
The post-holder
will utilise their experience to ensure the Performance Oversight function is
identifying the organisations and the Systems performance challenges,
providing leadership to the Oversight Programme Managers to work with subject
matter expert ICB teams to understand the improvement actions being undertaken
and the impact of that improvement work.
With
the Deputy Director of Oversight, the post-holder will develop effective
operational policies and processes by identifying best practice in performance
oversight techniques and conducting regular PDSA reviews on established
Performance Oversight processes and reports.
Using
tools such as the agreed Kent and Medway ICB Performance Oversight Process,
and improvement approaches such as A3
for performance issues, the post-holder will be responsible for all performance
oversight functions and develop a view, supported by evidence, of performance
and effectiveness at all levels (ICB, Provider and Place) both for scheduled
formal papers, and responsible for the escalation of key performance challenges
to the Director and Deputy Directors of Oversight on a routine basis.
The
post-holder will provide support and challenge to ICB teams regarding actions
to manage and improve performance, and to evidence the impact of actions over
time. The post-holder will lead on specific areas of performance challenge and
conduct deep dives in conjunction with stakeholders as appropriate.
Job description
Job responsibilities
The
post-holder will be responsible for the day-to-day management of the
Performance Oversight function work schedule and processes, ensuring timely
delivery of performance oversight products that are both accurate and offer
meaningful insights.
The post-holder
will utilise their experience to ensure the Performance Oversight function is
identifying the organisations and the Systems performance challenges,
providing leadership to the Oversight Programme Managers to work with subject
matter expert ICB teams to understand the improvement actions being undertaken
and the impact of that improvement work.
With
the Deputy Director of Oversight, the post-holder will develop effective
operational policies and processes by identifying best practice in performance
oversight techniques and conducting regular PDSA reviews on established
Performance Oversight processes and reports.
Using
tools such as the agreed Kent and Medway ICB Performance Oversight Process,
and improvement approaches such as A3
for performance issues, the post-holder will be responsible for all performance
oversight functions and develop a view, supported by evidence, of performance
and effectiveness at all levels (ICB, Provider and Place) both for scheduled
formal papers, and responsible for the escalation of key performance challenges
to the Director and Deputy Directors of Oversight on a routine basis.
The
post-holder will provide support and challenge to ICB teams regarding actions
to manage and improve performance, and to evidence the impact of actions over
time. The post-holder will lead on specific areas of performance challenge and
conduct deep dives in conjunction with stakeholders as appropriate.
Person Specification
Qualifications
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent.
Additional Criteria
Essential
- Ability to analyse complex facts and situations and develop a range of options.
- Strategic thinking ability to anticipate and resolve problems before they arise.
- Plans and organises a broad range of complex activities, formulating and adjusting plans to reflect changing circumstances.
Experience
Essential
- Must have an understanding of the NHS Oversight Framework and how that translates into local Regional, System and ICB oversight processes.
- Must have an understanding of (Quality) Improvement Approaches and processes acquired through previous work experience or training.
- Experience reporting to executive and board level committees and working within a defined governance structure.
- Experience using data to understand an organisations performance position, identify areas requiring performance improvement, and to identify the impact of work taken to address performance issues.
- Experience working with senior teams, in a complex environment, to improve performance.
Person Specification
Qualifications
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent.
Additional Criteria
Essential
- Ability to analyse complex facts and situations and develop a range of options.
- Strategic thinking ability to anticipate and resolve problems before they arise.
- Plans and organises a broad range of complex activities, formulating and adjusting plans to reflect changing circumstances.
Experience
Essential
- Must have an understanding of the NHS Oversight Framework and how that translates into local Regional, System and ICB oversight processes.
- Must have an understanding of (Quality) Improvement Approaches and processes acquired through previous work experience or training.
- Experience reporting to executive and board level committees and working within a defined governance structure.
- Experience using data to understand an organisations performance position, identify areas requiring performance improvement, and to identify the impact of work taken to address performance issues.
- Experience working with senior teams, in a complex environment, to improve performance.
